Used Ford Explorer for sale near Alexandria, TN

Service at Cookeville ford is always great. They do the service in a timely manner and if it is going to take a day then they come and pick up and return my vehicle.

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

On December 31st we went to Hyundai of Cookeville Tennessee to look at a SUV and our salesman Alec Shoemake greeted us at the door and asked what we were here to look at. Hyundai Palisade as we had been looking for a roomy vehicle that I was able to get in and out of. He went right to work and brought us one into the side showroom to look at. I got in and felt like it was plenty roomy and we took a test drive. We got back and the only thing I disliked was the light interior. He went right to work and found one with dark interior so we bought it. I was impressed with his professional knowledge of the vehicle and it's options. The Finance manager was just as nice Samuel Pizzano and the whole experience was pleasurable. I was really glad because at other dealers we went to looking for a vehicle they brought out cars I didn't ask to see. Like the salesman professionalism Went home and told our adult son they had special financing on the Santa Fe and we went back with him on January 1st and he bought the SanteFe and said it was an enjoyable non pressured deal.

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.

Great place friendly drive from East Tennessee the price was better here we divinely will return when we are ready for another vehicle was worth the drive

Love this vehicle!! Went from 2013 Chevy Malibu to this 2019 fully loaded Ford Explorer. Love the navigation, hands free phone, auto bright lights and Windsheild washer, remote start, sun roofs, back up camera, luggage racks, hitch andtowing capabilities, 3rd row seating and stowing, the Ford app, the Ford warranty, leather heated seats and steering wheel, and all the safety and other luxury accessories.

The salesman, Gabriel Sons, was great! He was personable and courteous. I did not feel that he was out to sell me the car with high-pressure tactics. The experience was pretty pleasant overall.

I purchased the 2022 Timberline preowned about 1 month ago with appx 50k miles on it. I was disappointed that it does not have memory seats or a garage door remote button. (I didn't even notice this when test driving it). Who makes a car today with all the tech this car has and leaves off these 2 things! The interior is comfortable & well laid out. The ride is smooth & quiet. 2.3L turbo 4 cylinder is quiet & has amazing power. At idle it’s hard to tell that the engine is even running. The prior owner put on Michelin tires which contribute to the smooth, quiet ride. The seats are ActiveX (Ford’s name for vinyl) with cloth inserts. I’m 5’ 10” and 175lbs. My son who rode with me is 6’ 3” and 250lbs. Both of us found the seats comfortable & supportive on our 1st road trip. I’ve driven a Kia Telluride, which is a direct competitor. The Kia has a little more tech but I found the ride to be on the harsh side, especially in the second row. This may be attributable to the low profile 21” tires. The Timberline has 18” balloon tires which I much prefer. 2 weeks after purchasing it I made a 2,200-mile road trip from Dallas TX to Orgon. Fuel mileage ranged from 21 to 28 with an overall average of 24 mpg. *if I don’t drive over 70 mph on the highway the fuel economy goes up to about 32! *these numbers are from the actual miles & gallons of fuel used, not from the dash numbers, which I found are a little optimistic. It has a few bugs that I’ll have to deal with, but it’s a used Ford & not a Lexus. Overall, I'd say I'm very happy with this car & would recommend it.

We were very pleased with their service and our salesman, Mickey Dolan. He was very cordial and attentive to us and our needs and situations. The owner also worked diligently to get us the best interest rate and applied his knowledge to do the best for us. Thank you Speedway motors and Mr. Dolan

This is my fourth Explorer. I decided in 2018 to order the top-of-the-line Platinum. This vehicle has all the bells and whistles for a person that wants the luxury of one of Fords top models. It has Platinum leather seats that are very comfortable. If you can find today, buy it. It has the 3.5L V6 that has great power on acceleration. You can only buy a V6 now on the 2025 Explorer ST which is a 3.0L. The cost is around $60,000 Loaded.

We had a great experience with Bates Ford and Mr. Scott Dickens. We plant to return to purchase a vehicle for my wife and I look forward to using their service department for my new truck.

I love this vehicle. My 2022 Ford Explorer XLT far exceeds my expectations. Handling is great. Performance is far better than expected. Gas mileage is 26mpg combined average for the 16,500 miles I have on the vehicle so far. The interior fit and finish could be better and the original tires...not holding up very well. The vehicle is comfortable and always a pleasure to drive. I always get compliments on the exterior style. In my opinion, it's one of the better looking SUV's on the road. The rear biased drive train give it superior handling, better than anything I test drove. Chevy, Subaru, or the Kia.

We had the best experience at this location. Michael was the best associate and walked us through everything and was extremely patient after the crappy experience we had at another location. We are so happy. Thanks Michael!

Love this car overall but I have only one complaint. I was putting some boxes in the rear of the car and one of the boxes must have touched the the rear seat folding mechanism as all of a sudden it tried to unfold the seats. If my grandchildren had been sitting there strapped in I hate to think what may have happened!! Wish you had coverage over the mechanism so this wouldn’t happen.

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

This place is very friendly, everyone is so nice, it’s also clean and has great cars. I’m especially impressed by John . Not only did he stay after hours to help me know all the features and cars but he displayed the best customer service I’ve ever had. He deserves a raise or promotion! If I could give you all 10 stars I would, I highly recommend coming here!

I often drive to the Michigan upper pennisula in the winter. This SUV has never disappointed me. One time I was driving up to Sault Ste Marie early in the morning. The road was slippery with blowing snow. The outside air temp was MINUS 41. i was alone with hardly ever seeing another vehicle. I kept thinking "trust this vehicle" because my life literally depended on it. I had no problems. And everything was on high - the defroster, rear defrost, heated steering wheel, heated seat, radio and keeping my phone charger plugged in. And in case you wonder why I would venture out in these conditions - I was called for jury duty and made it on time !! It has also gotten me out of deep snow.

2017 Ford Explorer. I love my car. It runs great but I have had battery problem and trim has blown off my car on freeway. Have not had a lot of problems with it.

Casey is great to have as a service rep still need some repairs but they are in the works. I encouraged everyone to use this dealership and service department.

Driving experience is great. Either engine is plenty of power but even the base 2.3l is very fast. Rear wheel drive bias is noticeable in driving dynamics making it fun to drive. The new Google based infotainment system one of the best in the industry in my opinion.. Almost don't even need a phone with how smart it is. Blue cruise is very convenient for long monotonous highway drives if equipped

My first time at Murfreesboro Hyundai and I will be back in the future. The service advisor Hannah did a great job.

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

Good dealership to work with . I had a positive experience purchasing my vehicle from Bates Ford. I would recommend Bates Ford to friends and family looking for a new or used car.

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

I have purchased several vehicles (3) from CarMax and plan to buy my next car from them too, as soon as I make up my mind which vehicle I want. They sell quality vehicles from my experience and go above and beyond for their customers. I especially like their new 30 day return policy. Last time I had a vehicle transferred from another store and was worried I'd have to buy it even if I didn't like it when it came in. No way- they assured me customer service was priority if I didn't want the car they didn't want me to buy it ! As it turned out, it was perfect for me, the price was fair and the service great. Reviews are very important when I'm going to buy anything, especially something that's as big of an investment as a vehicle. I don't understand how CarMax would not make all efforts to correct a problem. Do yourself a favor and give them a chance, my opinion, you won't be disappointed.

The ford explorer is an outstanding suv. The new design in 2020 is stylish and the rear wheel drive/4 wheel drive option is state of the art. The ecoboost engines are economical and extremely powerful. Ford dealers are everywhere! Ford parts are common and easy to obtain! I looked at the competitors. Front wheel drive is not suitable for trucks in my opinion. The handling of a rear wheel drive vehicle is outstanding. I actually have a 2022 platinum with the 3.0 v6 and this 2021 base with the 2.3 4 cylinder. Happy with each!!!

This is my 4th Ford Explorer over the last 20 years and I am very happy. Every time I upgrade is nicer in every aspect. I am glad that after so many people telling me to just go to another style and company, I made the right decision.

I bought our Palisade from Murfreesboro Hyundai and it was a great experience. Everybody was knowledgeable and patient enough to answer all of our questions. They made it really easy. I prefer the no hassle, no haggle approach. I don’t have time in my life to make buying a car a part-time job. Thanks to everybody For the fast, friendly experience.

It is great to buy car from AUTONATION FORD Katy. Alicia, The sales person was great. Her performance shall be awarded by 5star rating. Thanks to her

I got the pleasure of buying a car from Mickey Dolan! The service was great, I test drove multiple vehicles, found the best one, got the best possible price (checked multiple places), and just had a great overall experience. I have now had the car for a couple weeks and have found nothing wrong with it whatsoever.

Love the inside room, 3rd row seat and the fact that the 2nd and 3rd row can be collapsed. Love the rear camera and all of the functions of being able to bring my phone apps up on the screen. So good for our very busy, on the go lifestyle

Always able to squeeze in an oil change and welcomed by name. Waiting area always stocked with goodies and quiet.

This Explorer replaces a 2017 I loved. That car is still in the family. The Platinum Edition is fabulous, lots of bells and whistles. I choose to turn off the lane management system. It is somewhat aggravating. The automatic on off at stoplights can be irritating when you have a lot of stoplights. I will turn this feature off when I’m in traffic at a lot of lights. Otherwise, I keep it on. There is a great deal of new technology on the vehicle which is located on the center screen. It was not hard to learn, and although I’ve had this vehicle for a month I’m still learning a few things. This vehicle is a six seater with heated and ventilated seats. The back windows have screens, which is great when your transporting little children and anyone else the seats also have an automatic fold. This car will move quickly great pick up and even with a new car around town, I’m getting 20 1/half miles per gallon on regular gas. Although being a six seater, it is not too big. I had looked at a jeep which ran a good $13,000 more for the same features. The new body style on the Jeep was not appealing to a family member so we stuck with the Ford.

Tyler help me would definitely recommend him to anybody who is shopping for a car. took good care of me and made the process very easy for me

great comfortable car. Beautiful color, excellent trim options and reasonable fuel economy. Third row seating is there if you need it otherwise plenty of room for shopping groceries

I was truly Blessed dealing with these folks at Bates Ford. From the receptionist, to the outstanding salesman going above and beyond while helping compare models and finally the management team who set the terms to put me into my dream ride!! What a Great Team of folks at Tony Bates Ford!