Used Ford Explorer for sale near Forest Hill, TX

WOW, I was pleasantly surprised by the outstanding customer service I received from this dealership. I had initially thought it was a big-name dealership that would pressure me into getting a co-signer or putting down a large down payment. However, I was pleasantly surprised by the friendly and helpful staff, especially Lori and John. Lori went above and beyond to help me buy the car I was eyeing with a not so high down payment. I truly appreciate the effort and dedication they put into making my purchase a smooth and hassle-free experience. No co-signer was required, and the down payment was manageable.

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

Easily one of the best car-buying experiences I?ve had. Grand Prairie Ford treated me with respect and worked to help me, not take advantage of me. My sales associate, Isaac Oliva, really set the tone from the very beginning. I reached out with a simple email about a vehicle I was interested in, and he responded quickly and clearly with no pressure. He helped me set up an appointment, and that initial interaction is what made me feel comfortable enough to go in. Once I arrived, it only got better. Isaac was patient, straightforward, and genuinely helpful. He explained everything in a way that made sense and never tried to push or upsell me. It truly felt like he was on my side throughout the entire process. I also want to acknowledge the management team behind the scenes. I didn?t meet them directly, but I could tell they were working to help make a deal that actually fit my situation. They considered what I needed, and that meant a lot. On the finance side, Braylon Boudreaux deserves credit. That part of buying a car is usually stressful, but he made it surprisingly easy. He was personable, professional, clear, and never made me feel rushed or pressured. He explained everything thoroughly and made sure I understood exactly what I was choosing. Before coming here, I walked out of two other dealerships because the experience felt dismissive and draining. Grand Prairie Ford was the complete opposite. I felt respected, listened to, and supported the entire time. If you are shopping for a car and feeling overwhelmed or frustrated, I highly recommend Grand Prairie Ford. I am genuinely grateful I chose them, and I would make the same decision again.

Driving experience is great. Either engine is plenty of power but even the base 2.3l is very fast. Rear wheel drive bias is noticeable in driving dynamics making it fun to drive. The new Google based infotainment system one of the best in the industry in my opinion.. Almost don't even need a phone with how smart it is. Blue cruise is very convenient for long monotonous highway drives if equipped

I am a repeat customer at BMW of Dallas. Craig Jurgens was exceptionally helpful and thorough during the exchange of my 2024 X3 for a new 2026 X3 and located the exterior color that I wanted for the new purchase. We had a test drive and he showed me every new feature that has been added from 2024 to the new 2026 X3. 5 STARS.

I purchased the 2022 Timberline preowned about 1 month ago with appx 50k miles on it. I was disappointed that it does not have memory seats or a garage door remote button. (I didn't even notice this when test driving it). Who makes a car today with all the tech this car has and leaves off these 2 things! The interior is comfortable & well laid out. The ride is smooth & quiet. 2.3L turbo 4 cylinder is quiet & has amazing power. At idle it’s hard to tell that the engine is even running. The prior owner put on Michelin tires which contribute to the smooth, quiet ride. The seats are ActiveX (Ford’s name for vinyl) with cloth inserts. I’m 5’ 10” and 175lbs. My son who rode with me is 6’ 3” and 250lbs. Both of us found the seats comfortable & supportive on our 1st road trip. I’ve driven a Kia Telluride, which is a direct competitor. The Kia has a little more tech but I found the ride to be on the harsh side, especially in the second row. This may be attributable to the low profile 21” tires. The Timberline has 18” balloon tires which I much prefer. 2 weeks after purchasing it I made a 2,200-mile road trip from Dallas TX to Orgon. Fuel mileage ranged from 21 to 28 with an overall average of 24 mpg. *if I don’t drive over 70 mph on the highway the fuel economy goes up to about 32! *these numbers are from the actual miles & gallons of fuel used, not from the dash numbers, which I found are a little optimistic. It has a few bugs that I’ll have to deal with, but it’s a used Ford & not a Lexus. Overall, I'd say I'm very happy with this car & would recommend it.

My wife's 2017 Edge Titanium needed service because the "wrench" light came on. Dropped it off and met with Odie Terry, our Service Advisor. Odie informed us that it will be a day or 2 before a tech could get to it because they are always so busy. Odie called me a couple of days later and said the battery wasn't getting enough volts to the sensors, creating numerous error codes. Replaced the battery and one code came back as a torque converter issue. Once we found out they would be keeping it awhile Odie arranged a rental car for us. Turns out the transmission needed a complete overhaul. Thank God for the 5 year/60k mile power train warranty, which covered everything! Took about a week but once we got it back it drove like a dream! Odie called me every 2 days to give me a progress report. He made what was a major inconvenience much more bearable. It's nice to know there's a dealership close to us we can totally trust to service our Edge and do everything right. Hats off to you Odie Terry, you are a true professional and an outstanding ambassador to the Ford Motor Company!

Best Ford, other than a pickup, I've ever owned. Minor issues and recalls. All fixed or checked expertly here in Woodbridge VA. Only 80,000 miles. All highway. Tows a trailer perfectly straight. 4X4 with tow package. Getting ready to sell. Nobody else in the house to use it ! Lol

Eric Reaves was very helpful and pleasant. He took the time to show me about the car and even followed up a few days later.

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

Hello 5Star Ford In Lewisville tx is great!! They greet you at the door with a smile!! Ready to help you!! Shout out to Tom and Ken yall number one!! I love my truck!! Y'all got busy and didn't stop until I was riding off in my new truck!! Thanks so very much!! I would send anyone y'all way!! Y'all are the best!! And thanks so very much I appreciate y'all!!!! 😊 what a clean peaceful place to shop at!!! If you need a car shop with them it's well worth every minute!! ✅

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

They were great. Very attentive, kept checking in with me. Great dealership. I drag my feet too much. I would recommend them to everyone. Great people working tgere

I love this vehicle. My 2022 Ford Explorer XLT far exceeds my expectations. Handling is great. Performance is far better than expected. Gas mileage is 26mpg combined average for the 16,500 miles I have on the vehicle so far. The interior fit and finish could be better and the original tires...not holding up very well. The vehicle is comfortable and always a pleasure to drive. I always get compliments on the exterior style. In my opinion, it's one of the better looking SUV's on the road. The rear biased drive train give it superior handling, better than anything I test drove. Chevy, Subaru, or the Kia.

I live in California and while visiting my daughter in Fort Worth my 2011 FX50s broke down needing a starter. I called the Infiniti dealership in Dallas which was close and they told me that they may not work on it because of its age. I contacted Grubbs Infiniti in Grapevine and they immediately told me that they will fix it so I can drive back to California. They did exceptional work and and the service manager was attentive to any questions or concerns I had I recommend Grubbs and super satisfied with the work done on my 2011 FX50s.

This is my fourth Explorer. I decided in 2018 to order the top-of-the-line Platinum. This vehicle has all the bells and whistles for a person that wants the luxury of one of Fords top models. It has Platinum leather seats that are very comfortable. If you can find today, buy it. It has the 3.5L V6 that has great power on acceleration. You can only buy a V6 now on the 2025 Explorer ST which is a 3.0L. The cost is around $60,000 Loaded.

Dvonte Muhammad reach out to me & his manager helped me get my credit and truck fast very friendly as well . Definitely recommended

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

Went in to have car serviced. We had bought and extended warranty and all went well. Service Rep was very good. He was very courteous and knowledgeable.

It is great to buy car from AUTONATION FORD Katy. Alicia, The sales person was great. Her performance shall be awarded by 5star rating. Thanks to her

My 2nd vehicle from AutoNation, just a different location. This experience was great just as it was at the other location. Aaliyah was awesome! She took the time to ask what I was looking for, wrote it down, and nailed it on the very first vehicle she showed me. Highly recommend AutoNation!

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

Everything was fast, paperwork and signing, in 2 hours even the test drive, sales person and financial guy was very attentive and kind, thanks

So far very good job. Understanding and very helpful in getting the issues taken care of.

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.

I Dairy Burns had a excellent experience with sales consultant ILIANA DAVILA at Sam Pack Five Star in Carrollton

Great customer service! Becca, my sales rep, was amazing. And Charlie, my finance guy, also did a fantastic job locking me in a deal that exceeded my expectations. I just drove my new Silverado to San Antonio and it handled like a dream! Way better than my old F150?

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

I really appreciate Jacob Blau at Five Star Chevrolet. He was a huge help in my purchase of my 2LT Corvette C8 in riptide, blue. Best, Calub

Marissa went above and beyond. She had the keys ready, vehicle history printed out, and walked the truck with me. She knows her stuff. She set the bar in customer compared to the other dealerships. I'll will look first to work with her and Five Star from here on out.

2017 Ford Explorer. I love my car. It runs great but I have had battery problem and trim has blown off my car on freeway. Have not had a lot of problems with it.

Quick and friendly service for my oil change but they overfilled my engine. I was visiting from out of state so I was glad to find a dealer that would have me in and out. When I got on the road, after a few hours of driving on the interstate, I started smelling oil burning, when I stopped, I saw my dipstick was popped out of flush position, and oil sprayed all over the engine compartment. Despite this loss of oil, I still had at least 2 quarts over according to the dipstick.

Bought this car in 2019 as my daily driver. It has enough space to transport my large and was very reliable until about 160,000 miles. Gasket seal and O2 sensors failed causing me $800 in repairs. Not super expensive, but like the previous review says check to see if there are any open recalls. Currently at 230,000 miles and still driving. If you follow the suggested maintenance schedule you'll be fine. If not, you'll be in for some trouble.

From start to finish, customer service and communication was great! Nicholas and Kyron were amazing and kept me apprised of all parts of the process.

I often drive to the Michigan upper pennisula in the winter. This SUV has never disappointed me. One time I was driving up to Sault Ste Marie early in the morning. The road was slippery with blowing snow. The outside air temp was MINUS 41. i was alone with hardly ever seeing another vehicle. I kept thinking "trust this vehicle" because my life literally depended on it. I had no problems. And everything was on high - the defroster, rear defrost, heated steering wheel, heated seat, radio and keeping my phone charger plugged in. And in case you wonder why I would venture out in these conditions - I was called for jury duty and made it on time !! It has also gotten me out of deep snow.