Used Ford Explorer for sale near New Canaan, CT

This is my second time this year dealing with this Hyundai but this review wouldn’t be possible if it wasn’t for Briant Rosa. Both times he’s been amazing. He’s patient, helpful and TRULY goes out of his way to help. He took care of the entire process both times. And this second time I got my car without even stepping into the dealership!!! How amazing is that! I don’t know about any of you but my time is precious and I HATE wasting my time at the dealership (btw why is this even necessary?!!!🤔) I’m usually VERY skeptical about EVERYTHING!! but having dealt with Briant in the past, I knew I could trust him to handle everything from start to finish and he delivered (literally!!)~he Delivered the car right to my driveway!! I’d definitely recommend Briant Rosa as a salesperson. He’s dedicated, friendly, understanding, knowledgeable, polite, patient, very helpful and straightforward.

I love this vehicle. My 2022 Ford Explorer XLT far exceeds my expectations. Handling is great. Performance is far better than expected. Gas mileage is 26mpg combined average for the 16,500 miles I have on the vehicle so far. The interior fit and finish could be better and the original tires...not holding up very well. The vehicle is comfortable and always a pleasure to drive. I always get compliments on the exterior style. In my opinion, it's one of the better looking SUV's on the road. The rear biased drive train give it superior handling, better than anything I test drove. Chevy, Subaru, or the Kia.

Always great customer service. Excellent waiting area with fresh coffee and a good choice of goodies while you wait! I love the new computer system showing your car while you wait

I upgraded from a 2017 Explorer Sport to a 2025 Explorer ST. It handles better. It sounds better. It is faster. The interior is way better. The seats hug you. The infotainment system is fast and works really well.

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual crap that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure xxxxxxxx you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the crap that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

I am happy with everything about my explorer. Get good gas mileage and is very comfortable ride. Traded my 2020 for this 2022. Love the color and have gotten lots of compliments.

The whole staff from joe to Tom to nico did a great job and got my payments to were I wanted them I was a A customer of smithtown Nissan and this si my new dealership. Everyone was great

Driving experience is great. Either engine is plenty of power but even the base 2.3l is very fast. Rear wheel drive bias is noticeable in driving dynamics making it fun to drive. The new Google based infotainment system one of the best in the industry in my opinion.. Almost don't even need a phone with how smart it is. Blue cruise is very convenient for long monotonous highway drives if equipped

My husband and I stopped there to look at their Edge inventory. No intention of purchasing that day but getting an idea of what to look for and what we want. The sales person was very laid back and did not put any pressure on us to purchase. When we are ready to purchase I would definitely go back!

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

THE ENTIRE SERVICE STAFF WAS COURTEOUS AND HELPFUL! THE OIL CHANGE ON MY JEEP WAS DONE QUICKLY! DESPITE MY KEY FOB GETTING LOST MOMENTARILY AND THE VERY EXPENSIVE FEE FOR THE OIL CHANGE I WAS SATISFIED WITH THE SERVICE I RECEIVED!

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.

Just purchased a 2016 Mazda Cx9 from Wiz,my salesman Jeff was very professional throughout the process no multiple hours haggling back and forth over prices Scarlet in finance was terrific,would definitely recommend Wiz auto for your next preowned purchase

I often drive to the Michigan upper pennisula in the winter. This SUV has never disappointed me. One time I was driving up to Sault Ste Marie early in the morning. The road was slippery with blowing snow. The outside air temp was MINUS 41. i was alone with hardly ever seeing another vehicle. I kept thinking "trust this vehicle" because my life literally depended on it. I had no problems. And everything was on high - the defroster, rear defrost, heated steering wheel, heated seat, radio and keeping my phone charger plugged in. And in case you wonder why I would venture out in these conditions - I was called for jury duty and made it on time !! It has also gotten me out of deep snow.

It's was ok service was good the workers were good and kind overall it was very satisfied

We have only had our vehicle for a short time but it meets and exceeds our expectation. We purchased the limited model due to the reduced noise inside of the vehicle

Great certified warranty. Great Salesman and Administrative Person. Total process easy and fast. Great price and trade-in. Would recommend Park City Always. Extensive Used Inventory.

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

I visited on the second day being opened and had a great experience in buying a 2022 Explorer and trading in a 2016. It was seamless. Had an issue with the new car that turned out to be a factory defect that they had Ford correct. All good. I’ll be back.

It is great to buy car from AUTONATION FORD Katy. Alicia, The sales person was great. Her performance shall be awarded by 5star rating. Thanks to her

Went in to buy a used vehicle they had in their inventory. The finance manager worked out a good deal with me to meet my needs in the vehicle i was interested in. The sales person Axel was great with comunication in the car i was interested on.

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

Excellent service! Quick and easy process. Very professional and friendly.

This Explorer replaces a 2017 I loved. That car is still in the family. The Platinum Edition is fabulous, lots of bells and whistles. I choose to turn off the lane management system. It is somewhat aggravating. The automatic on off at stoplights can be irritating when you have a lot of stoplights. I will turn this feature off when I’m in traffic at a lot of lights. Otherwise, I keep it on. There is a great deal of new technology on the vehicle which is located on the center screen. It was not hard to learn, and although I’ve had this vehicle for a month I’m still learning a few things. This vehicle is a six seater with heated and ventilated seats. The back windows have screens, which is great when your transporting little children and anyone else the seats also have an automatic fold. This car will move quickly great pick up and even with a new car around town, I’m getting 20 1/half miles per gallon on regular gas. Although being a six seater, it is not too big. I had looked at a jeep which ran a good $13,000 more for the same features. The new body style on the Jeep was not appealing to a family member so we stuck with the Ford.

My guy Victor had me in and out in no time excellent experience! Go there

I just bought a new Bronco Raptor from Brewster Ford and it was a 5 start experience, my sales manager Michael Rose did all the process nice and smooth, I will definitely go back in the near future for another cars.

I bought two cars from Mike Barrows. Mike's salesmanship goes unmatched. He did not pressure us at any point and was always willing to do his best on a price for us. The transaction was quick, easy and smooth. Just to top it all off Mike donates $50 dollars for every car he sells to united for the troops and having two grandparents that served this really blew me away. Thanks Big Mike!

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

Great experience had a little trouble with my convertible Zl1’ .Anthony the manager had me come in the following day at 9am .the car was fixed by 920 . Great experience from beginning to the end keep up the the work

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

Very good experience with Andrew and the service department. Have been taking my car there for 2 years.

2017 Ford Explorer. I love my car. It runs great but I have had battery problem and trim has blown off my car on freeway. Have not had a lot of problems with it.

I have nothing but positive things to say about Colonial Ford. Their customer service team was nothing but phenomenal! I found a car online I did an inquiry. The next day I received a text message asking about appointment times and confirming the vehicle was still available the day before and also the morning of my appointment. I was greeted with friendly smiles. Tom Sweeney was great. He showed me the car inside and outside. Took me on a test drive. Asked me what I wanted to do and I said I want a second opinion and that I won’t be available till Monday night. We came down we looked at it and then I went home ran some numbers talked to them and they worked with me so I could get into my next vehicle. They weren’t pushy at all, they weren’t your typical car dealership people that hound you and take advantage of a women looking at a car alone. I’m beyond thankful for them and I hope to do business again with them in the future when it’s time for an upgrade. They have a great team of guys and girls and I like the family vibe you get when entering the dealership. Thank you all at Colonial Ford for making this possible!

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

I’ve always dreaded going to dealerships; expecting to spend my whole day being pressured into buying something that I “give in” to so the salesperson shuts up and usually more than I wanted monthly payments to be (lessons learned). My experience yesterday was the complete opposite! My salesman Rob Mosen-super awesome! Honest, real, down to earth. He has the perfect balance of businessman and advisor and I definitely recommend him to everyone. Matt and Ron were awesome too, very personable. The whole atmosphere is comforting. Kind of makes you want to go and just hang out with them all day. Needless to say, I left with a new jeep. Thank you everyone!!

The ford explorer is an outstanding suv. The new design in 2020 is stylish and the rear wheel drive/4 wheel drive option is state of the art. The ecoboost engines are economical and extremely powerful. Ford dealers are everywhere! Ford parts are common and easy to obtain! I looked at the competitors. Front wheel drive is not suitable for trucks in my opinion. The handling of a rear wheel drive vehicle is outstanding. I actually have a 2022 platinum with the 3.0 v6 and this 2021 base with the 2.3 4 cylinder. Happy with each!!!