Used Ford Explorer for sale near Palo Alto, CA

My shopping experience at Capitol Mazda was smooth and stress free. Casey Dawes was very helpful in explaining every detail about the vehicle and the purchase. He was very friendly and patient with the bombardment of questions/concerns I had all throughout the purchasing process. At no time did I feel pressured into purchasing the vehicle. Going through the Costco Auto Program helped in saving a couple hundred dollars, and a quicker than usual purchase. To top it off, there's no markups on the vehicles. I would definitely recommend Capitol Mazda to everyone, and would definitely return at some point in the future for a second purchase.

2017 Ford Explorer. I love my car. It runs great but I have had battery problem and trim has blown off my car on freeway. Have not had a lot of problems with it.

This was my first time purchasing a vehicle at One Toyota and I cannot be more happy with my experience. Jae was professional, knowledgeable, and incredibly patient throughout the entire process. He took the time to answer all of my questions, made sure I felt comfortable every step of the way, and never once made me feel pressured. I ended up driving home in a beautiful used Camry that fit both my needs and budget perfectly. If you’re looking for a trustworthy and friendly salesperson who truly cares about his customers, I highly recommend asking for Jae!

great comfortable car. Beautiful color, excellent trim options and reasonable fuel economy. Third row seating is there if you need it otherwise plenty of room for shopping groceries

First. My English not good.but I can feel people form this ford are friendly and patient. think I can trust them.if l wanna get a new Shelby i will walk in this ford again

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

Shah is great and attentive to all queries and follow up. The car was received in perfectly clean and cpo certified shape. Happy with purchase

This is my fourth Explorer. I decided in 2018 to order the top-of-the-line Platinum. This vehicle has all the bells and whistles for a person that wants the luxury of one of Fords top models. It has Platinum leather seats that are very comfortable. If you can find today, buy it. It has the 3.5L V6 that has great power on acceleration. You can only buy a V6 now on the 2025 Explorer ST which is a 3.0L. The cost is around $60,000 Loaded.

Serramonte Ford provides excellent service and support everything my vehicles needed servicing. The 5 star service provided by Rich Wisnewski is always tops. I reccomend Serramonte Ford Service Dept. for their excellence each and every time...

I love this vehicle. My 2022 Ford Explorer XLT far exceeds my expectations. Handling is great. Performance is far better than expected. Gas mileage is 26mpg combined average for the 16,500 miles I have on the vehicle so far. The interior fit and finish could be better and the original tires...not holding up very well. The vehicle is comfortable and always a pleasure to drive. I always get compliments on the exterior style. In my opinion, it's one of the better looking SUV's on the road. The rear biased drive train give it superior handling, better than anything I test drove. Chevy, Subaru, or the Kia.

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

I had no choice, my car of 20 years, which I bought brand new in 1999 was done. With so many websites ( I looked at several), I was not sure where to go. Then someone mentioned Car Max to me. I looked on line and saw a few cars I was interested in. The next weekend I drove to Colma to checked out and test drive a couple of cars. I decided to ask about Hybrids...you had 2. I test drove one of them and could not resist. I bought it. I was very impressed with the buying process. It was quick, easy and believe it or not relaxing since the sales person completed the paper work for me. Yes, I had to sign several sheets but that was a given. Something I was dreading for the past two years, was so surprisingly easy I couldn't believe it!!!

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

Since my credit was not so good, I made an appointment with their special Finance Manager named Ron. He picked me up from Bart on the vehicle he got me an approval on. It's not my dream car but a 2015 Nissan Altima drives like a dream to me. If you have a similar situation please stop by and ask for Ron Vidal. He definitely knows what he is doing and has a lot of positive energy which makes you feel good. Other dealers I went to, changed their attitude right away when I told them about my bad credit situation. Thank you Ron, I will send you all my friends and family.

I originally reached out online looking for a used Kia EV that was showing up on their website. I got an immediate response from Josh and was able to set up a test drive right away. Josh was great during the visit to the office and the test drive, with ABSOLUTELY ZERO pressure, which is one of my pet peeves. We decided to complete the purchase at that time, and other than sort of a long wait to meet with Finance, it was a smooth transition. Amir in Finance made the process fast and easy--electronic signatures really make the process fly along!--and he was very clear with his explanations of what we were signing and why. Also zero pressure on the extended warranty and service contracts. By the time we were done signing the car was ready for us. Overall, a really pleasant experience from top to bottom.

The facilities were clean. The car buying and trade in process was easy. Customer service was great and I was given thorough explanations for everything.

Went to Normandin for a recall on a 2016 Jeep. Parts were ordered and installed on time. Very satisfied with result. Thank You!

We are delighted with the customer services of Team at Capitol . All teams rather it’s sales or finance or General Manager are very cheerful and helped a lot to meet our satisfaction level at best

Excellent buying experience. No pressure. Good price and high trade in value for my car.

I purchased a 2025 Ford Explorer Platinum with the 3.0 liter 6 cyclinder. The car has lots of power and drives well. It has lots of acceleration and easily pulls a 5000 lb trailer. Things I like about the car: 1. Heated and cooled front massage seats. On a long drive the massage seats are fabulous! 2. Very good radio/sound system 3. Wireless Apple/Android connectivity 4. Lots of cargo space What I dislike: 1. Gas mileage between 19-22 mpg 2. Lane departure system annoying 3. Had a rattle noise in the front of the car at 9000 miles that the dealer could not find. At 11,000 miles, the rattle mysteriously went away. No idea what is going on here. 4. Sometimes when I open the rear hatch, the chime sounds loudly, The next time it does not sound at all. Wish I could just turn it off. ??

There were no repairs made to the vehicle at this time just a routine oil change and tire rotation. All service was completed as I waited in the dealership's waiting are. The service toke less 2 hours.

Look around first so you understand that their prices can't be haggled but it is worth it. I couldn't find a single car within $1K of their price. And the quality of the car was outstanding. Easy. Great kid's corner keeps them occupied too. No pressure sales is a beautiful thing.

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.

Tony Vo did a great job at explaining the entire process and was very kind and helpful the entire time. I recommend coming here and asking for Tony.

Bought this car in 2019 as my daily driver. It has enough space to transport my large and was very reliable until about 160,000 miles. Gasket seal and O2 sensors failed causing me $800 in repairs. Not super expensive, but like the previous review says check to see if there are any open recalls. Currently at 230,000 miles and still driving. If you follow the suggested maintenance schedule you'll be fine. If not, you'll be in for some trouble.

I had a really pleasant experience purchasing a new Kia Niro EV from this dealership. Before setting foot in the store I negotiated a price over email with Ali, their internet sales director, and received a great offer for the one I wanted. He took time to answer all my questions over the phone about how Kia's warranties work. I went in the next afternoon and the sale was finalized in under an hour, with no surprises. Ali and the staff I interacted with exhibited a very high level of professionalism.

I often drive to the Michigan upper pennisula in the winter. This SUV has never disappointed me. One time I was driving up to Sault Ste Marie early in the morning. The road was slippery with blowing snow. The outside air temp was MINUS 41. i was alone with hardly ever seeing another vehicle. I kept thinking "trust this vehicle" because my life literally depended on it. I had no problems. And everything was on high - the defroster, rear defrost, heated steering wheel, heated seat, radio and keeping my phone charger plugged in. And in case you wonder why I would venture out in these conditions - I was called for jury duty and made it on time !! It has also gotten me out of deep snow.

Love this vehicle!! Went from 2013 Chevy Malibu to this 2019 fully loaded Ford Explorer. Love the navigation, hands free phone, auto bright lights and Windsheild washer, remote start, sun roofs, back up camera, luggage racks, hitch andtowing capabilities, 3rd row seating and stowing, the Ford app, the Ford warranty, leather heated seats and steering wheel, and all the safety and other luxury accessories.

Boardwalk has a group of excellent sales group. I drove 41 miles to this dealer in spite of the multiple dealers around my neighborhood. This is probably the 12th time I dealt with a dealer who, in my opinion, is honest and fair and without pushing you to make your decision in my 40 years of buying and replacing my car. I highly recommend this group, especially Kelly Booker and Stan Jackson for their excellent support and guidance in my purchase of a Nissan car.

Looked at many different vehicles, very happy with 2022 Ford Explorer. The Explorer vehicle is very roomy with all the comforts of a luxury vehicle.