Used Ford Explorer for sale near Williamsburg, VA

Salespeople we?re courteous and friendly. I have several vehicles from this dealership in the past.

I purchased a 2025 Ford Explorer Platinum with the 3.0 liter 6 cyclinder. The car has lots of power and drives well. It has lots of acceleration and easily pulls a 5000 lb trailer. Things I like about the car: 1. Heated and cooled front massage seats. On a long drive the massage seats are fabulous! 2. Very good radio/sound system 3. Wireless Apple/Android connectivity 4. Lots of cargo space What I dislike: 1. Gas mileage between 19-22 mpg 2. Lane departure system annoying 3. Had a rattle noise in the front of the car at 9000 miles that the dealer could not find. At 11,000 miles, the rattle mysteriously went away. No idea what is going on here. 4. Sometimes when I open the rear hatch, the chime sounds loudly, The next time it does not sound at all. Wish I could just turn it off. ??

GREAT SERVICE,GREAT PEOPLE, CLEAN SERVICE AREA. FRIENDLY PEOPLE AND WILL ALWAYS COME BACK TO CASEY CHEV. NEXT TIME I DECIDE TO BUY A NEW TRUCK I WILL COME BACK TO CASEY FIRST.

I purchased the 2022 Timberline preowned about 1 month ago with appx 50k miles on it. I was disappointed that it does not have memory seats or a garage door remote button. (I didn't even notice this when test driving it). Who makes a car today with all the tech this car has and leaves off these 2 things! The interior is comfortable & well laid out. The ride is smooth & quiet. 2.3L turbo 4 cylinder is quiet & has amazing power. At idle it’s hard to tell that the engine is even running. The prior owner put on Michelin tires which contribute to the smooth, quiet ride. The seats are ActiveX (Ford’s name for vinyl) with cloth inserts. I’m 5’ 10” and 175lbs. My son who rode with me is 6’ 3” and 250lbs. Both of us found the seats comfortable & supportive on our 1st road trip. I’ve driven a Kia Telluride, which is a direct competitor. The Kia has a little more tech but I found the ride to be on the harsh side, especially in the second row. This may be attributable to the low profile 21” tires. The Timberline has 18” balloon tires which I much prefer. 2 weeks after purchasing it I made a 2,200-mile road trip from Dallas TX to Orgon. Fuel mileage ranged from 21 to 28 with an overall average of 24 mpg. *if I don’t drive over 70 mph on the highway the fuel economy goes up to about 32! *these numbers are from the actual miles & gallons of fuel used, not from the dash numbers, which I found are a little optimistic. It has a few bugs that I’ll have to deal with, but it’s a used Ford & not a Lexus. Overall, I'd say I'm very happy with this car & would recommend it.

2017 Ford Explorer. I love my car. It runs great but I have had battery problem and trim has blown off my car on freeway. Have not had a lot of problems with it.

Jed and Dylan are very enthusiastic and made sure I was well taken care of!! Highly recommend going here for your next car!!

Bought this car in 2019 as my daily driver. It has enough space to transport my large and was very reliable until about 160,000 miles. Gasket seal and O2 sensors failed causing me $800 in repairs. Not super expensive, but like the previous review says check to see if there are any open recalls. Currently at 230,000 miles and still driving. If you follow the suggested maintenance schedule you'll be fine. If not, you'll be in for some trouble.

Great experience with Auto Empire. Transaction was smooth as silk. Their fees were half another used car dealer. Hunter was very helpful and ever talked me through the whole process. My daughter needed a decent used car for college and Hunter talked to me about everything they had in my price range. Great deal on a solid used car! Will be back in a couple years when my son goes off to college.

10 years since we bought this vehicle used. It has been awesome, over 110K on the clock; minor problems only. Biggest problems are with brake corrosion caused by very salty roads here. undercarriage corrosion is starting to take its toll. But the vehicle is still good enough we are hesitating to upgrade. Some minor, weird but occasional , electric glitches, mostly self locking. But then, the lack of electronics relative to newer models is a big plus to us. We have now owned this vehicle longer than any other we have ever had. interior issues are with the glove box hinge (plastic and breaks if you are not careful), and elbow rests cracking.

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

Mark Kennedy was very helpful with my used car buying experience. I started out discussing a used car on the lot over the phone. I thought I had found one I wanted at a dealership closer to my home so I cancelled my appointment with Mark. Things, to say the least, did not go well at the other dealership so I decided to just drive to Williamsburg and check out the car I was interested in. Fortunately, Mark was available shortly after I arrived on the lot and we met in person. Mark was pleasant, professional, and gave top notch service... which I wasn't expecting especially after having visited other dealerships. Mark also tried to minimize the wait time and kept me informed as to our progress. All in all was a great experience!

I recently applied for a car from thrifty auto Sales In Westfield, Massachusetts, I received a call back from Mike. He wasn't a pushy salesman. He just actually was. I still interested in a vehicle which I was I've held off for six months without a car. I took a chance and I AM totally satisfied with the service Mike kept Istrate open and honest and I walked out with a 2021 Toyota Camry. I am very pleased with them. I would recommend them to anyone. I have troubled credit but they still worked with me. Thank you, Mike.

I had a great time chatting with these folks while purchasing my Toyota Tacoma. The vehicle has been great to me and I love it! Their process had all my paper work done in 30 minutes and didn’t have to go to the dmv- processing fee is worth it, especially being so busy these days with work. Thank you again I love my truck!

I have owned Toyota and Honda vehicles for years. I love the space and comfort of my Ford Explorer. However I'm at 68k miles and just had to have my transmission rebuilt. If I didn't love the comfort and ride of this vehicle so much, I would trade it in tomorrow. I have my fingers crossed and praying this vehicle will hold out to 200k miles.

It couldn't be any better, From walking in the door, meeting Robbie Crowther and having our needs met in a expedient and professional way. The staff is not overbearing which is so welcomed when car buying. Everyone we came in contact with were so pleasant and knew all the answers to our questions. From the sales department, to finance to parts and service, everyone deserves kudos.

great comfortable car. Beautiful color, excellent trim options and reasonable fuel economy. Third row seating is there if you need it otherwise plenty of room for shopping groceries

Came in for squeak and rattle in the front end of my Shelby GT identified in a Ford tech service bulletin. Janet in service had it already, ordered the parts, and when I returned repaired the car in the time they promised with great results...squeak and rattles are gone. Great people, very friendly, and know their stuff. Highly pleased.

I upgraded from a 2017 Explorer Sport to a 2025 Explorer ST. It handles better. It sounds better. It is faster. The interior is way better. The seats hug you. The infotainment system is fast and works really well.

Best experience EVER buying a vehicle! We didn’t spend our entire life there doing it! Haha! Nick followed through finding us the right vehicle and Guy worked it out quickly and efficiently….. they are definitely worthy of a 5star rating. It was not financed, but that gentleman was great too!

Driving experience is great. Either engine is plenty of power but even the base 2.3l is very fast. Rear wheel drive bias is noticeable in driving dynamics making it fun to drive. The new Google based infotainment system one of the best in the industry in my opinion.. Almost don't even need a phone with how smart it is. Blue cruise is very convenient for long monotonous highway drives if equipped

Had a license plate mount put on my truck. The initial install didn?t go well and the bracket mount fell off shortly after leaving the dealership. Luckily, the service team at Casey assessed the issue and fixed the problem immediately. Thanks to the service team for reacting promptly. ?All the Way?

Fantastic experience! Super knowledgeable sales guys and made my purchase a smooth process ! Definitely will be returning for my next purchase!

I have had several Explorers all have been great vehicles. My newest is only a couple years old. I also still have a great running 26 year old with almost 200k miles. Never had a big or expensive problem with either. I can say the same for the BMWs, Mercedes and Infinity’s I have owned…Once these expensive vehicles warranty expired everything but their engine seemed to fall apart. My Fords are reliable and never break down (knock on wood) Not flashy like the imports but solid.

It is great to buy car from AUTONATION FORD Katy. Alicia, The sales person was great. Her performance shall be awarded by 5star rating. Thanks to her

Never had any problems with the Service Department. Mike has been my Advisor since I brought my 2012 Jetta to him and Casey Volkswagen and has continued great service with my 2021Rline.

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

Have to say, we visited 4 other Ford dealerships in the Richmond area before going to Wiliamsburg Ford, which happens to be about 1 1/2 hours from our home in Prince George. Our salesman, Mr. Alderman was right on point! He made our visit very personal, explaining everything about the truck we bought. Answered our questions and made this transaction the best ever! Will definately go back for future purchases.

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

I recently received some of the best service I've had in 30 years from a dealership. David and his team from Williamsburg Ford was top notch from start to finish. Handling set some issues with my Ford edge, managing the fleet company while ensuring great communication with me while on vacation but respecting my time off. He handled things without bugging me. . I highly recommend Williamsburg Ford and will be returning there for service for my car

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

Stu was so easy to work with! He knew what he was doing, was patient with me, and explained the process every step of the way. I recommend anyone looking for a new car to work with Stu at Williamsburg Ford! It is like shopping with a friend. Thanks again!

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

I recently acquired my second Accord. I sold my Accord in July and purchased another vehicle (not a Honda). I wasn't thrilled, and five months later, I found myself looking at Accords. I contacted Casey because, while I did not purchase my first car from them, my sister did and raved about their service. She was correct; I experienced excellent customer service while my vehicle was being serviced. As a result, I decided to contact them and inquire about the cost of an Accord. I quickly noticed they were one of the few dealerships pricing the manufacturer's suggested retail price, unlike many of their competitors. As a result, I decided to visit the store. There I met Asli I., and it was incredible! She is intelligent, pleasant, and one of the most amazing persons you will ever meet. Stephen L. eventually joined the conversation, and the three of us accomplished a lot. There was no need for haggle; they instantly offered me the greatest deal on the 2022 Hybrid Accord. Casey is personable, honest, and genuinely cares about their clients. When in the market for a new Honda or a used vehicle of any type, do yourself a favor and visit Casey and ask for Asli or Stephen.