New and used 2025 Ford F-150 trucks for sale near Detroit, MI

Customer reps do a great job of maintaining awareness of whole service process. They kept waiting customers apprised of timing, etc. Customer reps are cordial and professional

This Review all about Sharr Garza! She is the only person you want to deal with at this location. The patience and time she took explaining things to me was above and beyond appreciated. She communicated and even double checked my car and found things the collision shop missed and I wasn’t even upset about it because she was honest, upfront, and got everything ordered and fixed right away! She really makes it a point to make sure the customer is fully taken care of and satisfied with their service! As far as I’m concerned she should be the Manager of this location! Employees there could really learn a lot from the way she does things.

Excellent Sales person was very helpful and knowledgeable and patient with me. Answered all questions

Very quick and easy sales process. Was not upsold, just went in and paid the price as advertised. Good process.

Excellent Customer Service all around timely and efficient from the salesperson to the young man who showed me the technology end of the service. Thats all I have for today. This requires to many words that's my only complaint! It wouldn't take my city and state this took me another 15 minutes. Thats another complaint. The survey is annoying. Other than that your people are awesome.

My recent experience with the Service team at Taylor Ford was outstanding! The level of communication, service and attention to detail I personally have not seen in my many years working with other dealer service departments. MY 2018 Ford Explorer was well taken care of and I appreciate the team. Specifically Kim, Todd, Charlene and Kelly. Thank you for everything.

Great experience all the way around great sales guy ray to the awesome finance mgr will definitely be my new dealership goin forward!!!!

My recall service appointment on 9/7/23 was reschedule by Jason Jackson. The reason was the tech going to be out for my original appointment which was 9/8/23. Jason Jackson service consultant at Suburban took care of me very well, I also ask him can we do the works package for an oil change with tire rotation. He said sure we can fit that in with your recall. Jason customer service is always on point and over the top.

I didn't feel I was being snowed, Chris was great and honest, nor did I feel pressured into buying another vehicle other than the one I'm financing. I've told everyone Suburban Ford of Ferndale is THAT DEAL!!! Thank you again

In and out in timely fashion. Brandon was exceptionally polite and knowledgeable, answering all my questions without hesitation. The waiting room was pleasant as I watched the latest golf match on the TV provided in the room. I did purchase this vehicle from this dealer prior to having the service done.

Excellent service, lots of choices. Helpful without being pushy. So nice to find someone who listens to our needs.We have found out Ford dealership for life!

Michelle Havekost did a fantastic job of finding the right vehicle to match my needs, that was within my budget. Most of the information was shared either via email or phone call.

Mike Wiebelhaus was my salesman and has sold me several vehicles over the last several years. His professionalism was second to none. He gave me exactly what I wanted and was able to keep me at the price point I asked for. I will only buy cars from Mike.

I have bought 2 used cars from Roy O’Brien and have been extremely satisfied with my purchases and the customer service that they provide. I will be buying all of my cars from Roy O’Brien.

This has been my home Ford dealership since 2010. Brent Dix is my sales guy! He's great! I have bought or leased at least 5 cars since then.

I have nothing but good things to say about Prime Motorz. DO NOT BE AFRAID TO TELL THEM OF INTENT TO PAY IN CASH! This is not a typical dealership - and a cut above the rest in every respect; absolute price transparency, a willingness to process all related papers - you can be in and out without any pains, headaches, or hassle. You will find prices here unmatched throughout the great state of Michigan, and some of the kindest most capable sorts to sell vehicles. Contacting my bank to ensure the debit limit was raised took longer than any of the paperwork associated with this purchase was completed, and they were nothing but patient and flexible. PLEASE, if you are reading this review, give them a call -- you will absolutely NOT regret it. This location saved me a lot of grief and stress and they WILL take care of you.

Had a great experience last week. Dom was excellent he explained a lot of things I was not aware On my car. I would rate them A plus. The service department Itself is also rated excellent

Because I’ve been going there forever, I’ve bought three new vehicles out of there. I’ve always had exceptional service. The man that runs the body shop which I’ve talked with a few times is exceptional to any body shop manager. They always hire the best. I don’t know why this rating is what it is.