Used Ford Flex for sale near West Chicago, IL

My sales person at Castle Chevrolet was Tony Twall. He was awesome to work with. He answered all my questions and was very knowledgeable. I have to say that this was the best vehicle buying experience I have ever had. My next purchase will be with the Castle dealership in McHenry IL and I will ask for Tony to be my sales person.

I had a 2019 Ford Flex and I loved it soooo much! Once I reached 130,000 miles without any problems whatsoever, it was time to get another car. I found out that the Flex was discontinued! I loved it so much that I found a used 2019 Flex with 7,000 miles and I was so happy!! I am so disappointed that this model was discontinued! It was great in ND snow (never got stuck); great mileage; lots of room; comfortable; navigation; back up sensors, etc. Please bring the Ford Flex back!! In the 38 years since I was married and had 5 kids, this has been the BEST vehicle so far!!

It was my first service and I was so impressed with professionalism of my service consultant Marc. He was able to address all my concerns immediately and in the best way possible. Thank you

This car is the most comfortable! Lots of room, lots of options, a dream to drive. Needed a bigger car that was good in the snow.

Everyone was very helpful and the technology used for every step of the process was impressive. I would highly recommend. The new store is amazing!

I have owned 3 Ford Flex's. All were super. I am now driving a 2018 and am trying to purchase a 2019 as it is Fords last year to build the Flex. I live in the land of Ice and snow and this car with all wheel drive is the best I have ever driven on Ice and Snow. Very stable. If I drive the speed limit I get 22-23 MPG. It also has lots of room. Its like a station wagon.

They were very professional and nice they answered answered my questions today very good I like them.

BEST FLEXIBLE VEHICLE I HAVE EVER DRIVEN. THE FLEXIBILITY OF THE CONVERSION TO A COVERED TRUCK INSIDE IS GREAT. THE DIMENSION OF THE ROOF SPACE IN THE INTERIOR IS GREAT FOR CARRY LARGE ART PIECES. THE XL SIZE OF THE ENTRANCE IN THE TRUCK IS AWESOME.

Zone Motor's Chicago at 525 W Fullerton Ave, Addison, IL 60101, the experience was absolutely smooth and pleasant. The sales associate Ray and Joe were very knowledgeable about the vehicle. He explained everything about the vehicle that I didn’t see at other Mercedes dealers that I had test driven at. Not pushy, or aggressive selling but confident and gave us our space and let us make the decisions under no pressure. They gave us the time to decide and encouraged us to explore and research. I didn’t get this experience anywhere else. The buying experience was smooth and very nice and the sales person's Ray & Joe got us a good deal. This is a great place to buy a Mercedes. No high strung, bottom line aware aggressive pushers sales and service guys here. Just normal, knowledgeable, and regular people who know a lot about Mercedes. I am happy to say that I was pleasantly surprised at how my interaction and sale went. We got the deal done and we were in and out quickly with a new car. Fantastic customer service. I highly recommend Zone Motor's Chicago and will be a loyal customer. Thank you Ray & Joe for such a welcoming experience.

Had mine since 2009 awd limited. Today is 2023 and it has 232k miles. Only oil changes tires and breaks. I had my small kids ride on it now I have my grand kids on it. The DVD PLAYER is still being used. I have gone from coast to coast on this vehicle with so much confort. Even helped me moved my kids out of the house and me too. Lots of traveling and camping. Now we got just the dogs and if this Flex ever breaks ill buy another one. Used of course cause they stopped making them. Love this car

Had a pleasurable experience with them.no xx.buying a car there was easy and fairly quick.would buy another cas there.

2022 and running since 2016.SEL, not bad,missing a few things that probably only Limited has. Wish I knew. I would buy it again (until it breaks first time, and then, not).

Me trataron muy bien sobre todo el vendedor Andrés que hiso todo lo posible en ayudarme y le doy las gracias por su ayuda

I'm 6'8". The Flex was the only SUV i could fit in comfortably short of full size pickup types. Excellent on the highways. 100% reliable.

Excellent service, excellent prices & a very smooth sales process. Car was all ready when I arrived & I was taken care of right away. Very happy with the purchase I have made & the car has been great!

I bought a 2013 Limited with eco-boost a year ago and I love it. It has relatively low miles for the age and has more bells and whistles than any vehicle I've ever owned. I do find the AWD doesn't preform as well as other AWD vehicles I've had. Even with the same kind of all weather tires, I find it slides quite easily on winter roads when taking turns. The length of the vehicle could also be part of the issue. Regardless, I love her! The specs on it were an eye popping $58k when it was new, I'm glad to get it for much less and still enjoy the heated and a/c seats, backup camera, auto parking, and my favorite, the built in mini fridge and freezer between the middle row captions chairs! Ha ha ha what an awesome vehicle. Mid range gas milage has been ok. I've had to replace a couple parts that I suppose were just worn out from age, like the radiator hose. The panoramic roof gives it much needed light so it isn't a big dark box.

Absolutely great people to do business with, From my first inquiry to the final purchase of my vehicle, the entire experience was handled with professionalism and genuine courtesy. I highly recommend them to anyone looking for a smooth and pleasant transaction.

The car is roomier than I thought. The performance is impressive and the gas mileage is very good 👍. I love the glass roof,the leather seats are very comfortable

Excelente servicio ningún problema Me sentí genial Muy bien detallado el contrato Martín me dió un excelente te servicio

I just think that it really you might not no because will it is what it is and I think that will it could be so their you go. Thank You for your support

The best car buying experience I have ever had. The sales person Bohdan (Matthew) Gada was awesome from start to finish and addressed all of my questions throughout the process. He was flexible with his schedule, and actually stayed about 2 hours after he was supposed to go home to make sure all of our needs were being addressed. He was transparent with the prices which made the whole experience stress free from start to finish. Once we decided on the color, which he was patient and understanding with, the team processed the paperwork efficiently and there was not a lot of waiting around as a result. The car was detailed and spotless when I pulled away. I would highly recommend this dealership to anyone in the market for purchasing a car! Thanks Hyundai of Lincolnwood far an awesome experience and a very happy family with a new car.

I can't understand the general aversion to the Flex. People either love it or hate and I personally love it. We've gotten lots of compliments on the vehicle despite its boxy shape and the lines in the doors give it very classic, vintage appeal. I've owned my Flex for about 4 months now and I believe I have made a very good purchase. The V6 engine provides more than enough power and it runs very quietly. When I pass another vehicle, before I know it I am doing 90+ effortlessly. The SE trim model I purchased is nicely equipped with automatic headlights, SiriusXM satellite radio, compass, exterior temperature, driver-side power seat, and auto-dimming rear-view mirror. I love the room in the vehicle the long wheelbase provides. I am 6'3" and a passenger behind me has plenty of legroom in the second seat. I also have plenty of legroom and headroom while driving. The 3rd row rear seat folds down flat and we use it as a cargo area most of the time, but we are comfortable knowing we have if we drive more people and there's storage underneath the 3rd row seat. The Flex's ride is very supple and absorbs bumps very easily and comfortably. It feels very grounded to the road, but the steering is light and responsive. We get 23-24 overall depending on the conditions and we do a lot of highway driving because we live in a rural county. If I do have a negative about this vehicle at this point it is that the vehicle is low the ground and with a long wheel-base, some times going over speed bumps or other kinds of berms, it does scrape bottom. Otherwise. I think the Flex is a great car and I'm sad Ford has stopped making it, but I'm happy I finally bought one.

The salesman Dylan was very knowledgeable, upfront, and honest. He made me and my family feel at ease and made the process effortles. He got us into a great vehicle and we appreciate that. This was the 3rd dealership we visited that day and as soon as we arrived we knew this place was different and we felt comfortable. I highly recommend coming here. Awesome service and great vibes

I own a 2016 Ford Flex. I love the exterior styling, as I miss the old station wagons and panel vans of the past. It especially looks sharp as I have the gray paint job with white roof. Can spot it in the parking lot from far away!. I've absolutely have had no problems with the mechanics of the vehicle. Only issue has been the sync radio update, which eventually did get remedied. Drives smoothly, is flexible in its cargo and passenger areas and holds a lot. Only negative is the gas mileage. I do more street driving as I live on Maui. Lots of short drives. But averaging 15.5 nowadays is not good. But I will never give it up. Unless I find another used one, or they make it again.

Murphy Han is a fantastic salesman. Worked with me to get my price. Definitely would recommend . Chris in finance was also great to work with.

The Flex is an amazing mid-size SUV, wagon or van depending on who you ask. While it may not get the best MPG, the vehicle is responsive, quick (even on the non-ecoboost) and fun to drive. The styling is definitely it's strong suit, both in being unique inside and out but by also being very practical. Everything is setup in a very natural way, if you use select-shift it's very easy to work with and for two people above 6 feet there's plenty of room in front two row seating. My biggest concern for any potential buyers is the value. I would absolutely recommend a Flex to anyone due to it being very safe and fun but if you want it with more capability or with more features the vehicle can easily get into the higher $20k's and into the $30k's. I definitely recommend the EcoBoost, at the cost of a couple MPG it becomes a very sporty vehicle, but it's only an option on higher trims. 2013 got the updated front-end but I recommend newer years with a newer Sync system that'll support Android Auto/Apple CarPlay. Last thing is to watch out for is EcoBoosts with bad service records and Flex's without their water pump replaced at some point. Both are known to go bad if a previous owner didn't keep up with maintenance.

Great customer service. Repair was done quickly and service manager stayed in communication through the whole process. Never had a issue reaching the service department.

Lots of room for à big family of big ppl. Third row is nice and the interior and exterior is nice. Cargo area is decent, plenty of space if you don't use the third row