They have been very responsive to emails & have been helpful in trying to find the vehicle we requested. still in the looking stage at this time.
Newest Car I've ever owned
by MommaBear from Fort Wayne, IN
January 8, 2019
This car meets all my standards & beats my expectations. I've never owned a car with as many bells & whistles as my 2016 Ford Focus. I have a family of 5 and I thought at first it might be to small bc our family is tall & big boned height ranges from 5'11" to 4' tall. We're all very comfortable together in the car. It has so many bells & whistles I'm still figuring everything out the car has to offer lol. It is a very reliable car, great on miles, great on gas I filled up for $17 I was so excited about that. I'm very happy with the car and everything it has to offer.
Extremely happy with the professional service and team provided; looking forward to my new car i purchased.
Only ford dealership that will be receiving my business.
Lousy Transmission & Sound System
by Hambone from Chicago, IL
January 10, 2019
Have had this vehicle into the dealership multiple times with one clutch replacement. Still have issues due to the lousy transmission design. Now experiencing a loud crackling noise from the sound system where it is now unusable.
Everything went perfect, from calling the store and dan confirming the vehicle, to sending extra pictures and videos and my expectations were exceeded when I arrived, the truck and paperwork ready and out in less than an hour. Id make the 5 hour trip again in the future just to stay away from sitting in a store for 4 hours.
by Buddy032572 from Bowling Green, Va
January 4, 2019
This car is really great. It averages mid to upper 30's mpg. The ride is smooth. And with the Bluetooth, I can safely talk to others on the phone. One of the best cars that I've owned.
by Pat and Lynn satisfied customers! from Doraville,Georgia
May 5, 2018
It was definately worth the drive to Blue Ridge! The owner Tim Ford and his entire staff were personal and very helpful . Tim helped us with our trade in and made it possible for us to get a very nice used Ford and stay within our price range! Most enjoyable experience!
The ford focus 2012 is the most comfortable car i
by Codm from Philadelphia,pa
November 2, 2018
The 2012 ford focus is very comfortable car mid size, it has lot off space in the trunk very good average on mile per gallon.
I found the car on "Cargurus" called the Dealerand made an appointment. Got to the Dealership and worked with Eylish. She was able to answer all my questions. Was very honest. She worked very hard to earn my business. I appreciate the way she explained what was going on during the Sales process. It was a pleasure buying a Car from her. I also appreciate the Manager introducing himself and then Thanking me for my business.
Most reliable car I’ve owned
by Yerrrr from Lake worth, FL
December 2, 2018
Great little car, good on gas, reliable, made my life easy knowing I didn’t have to worry about my car breaking down all the time.
Totally enjoyable experience!
Colt, My sales man, was friendly, polite, extremely knowledgeable and a generally very pleasant young gentleman!
Dewey, the financial guy was so conscientious and went above and beyond to make the deal as pleasant as possible, even finding a better interest rate after the deal was agreed upon!
Can Not say enough good things about the entire process and staff!
Most Reliable and Value for Money car
by Harish from Danbury, CT
January 6, 2019
The car met all my needs like backup camera, Stylish feature like Sunroof/Moonroof, Gas Saver more miles per gallon. Bluetooth, Rear defrost, Power windows are added advantages.
Braulio Perez was very professional and worked getting us into the vehicle that was best for us. He listened to our needs and desires and got us in the car.
My 2011 Ford Focus is been reliable.......
by Floyd 84 from Kansas city mo
December 9, 2018
I traded my 2008 Toyota Corolla for This 2011 Ford focus this car has been wonderful great gas mileage I love the sync system and the Amber lighting it looks sporty I have the SES Edition heated seats a sunroof heated mirrors never had a little loaded car like this very surprised of the reliability of a Ford. Ford you did a great job on this generation Focus.
I found car online and called Eddie Ackerman and he had car and paperwork ready when I arrived. Drove car and loved it. He then brought paperwork for husband to sign and made it very easy. Go see Eddie Ackerman for a great experience.
Super amazing car. Definitely worth the money
by Cdaddy from Euclid, OH
January 10, 2019
Car definitely meets my needs. Love everything about it. Had it for approximately 1 month. But its alot better than my last car. Everything in it works perfectly. The only problem I have with it, is that a piece of the interior door is loose.
I originally bought the Car Max warranty when I made my purchase 3 years ago. The $250 deductible was hard to swallow but it was there when I needed it. Thank you Zach for great customer care. He stood behind the warranty and gave us a loaner while our car was serviced.
Most well priced car I ever owned.
by LoganEllis from Pittsburgh
January 14, 2019
Great car for a first car. It was very reliable and i never had a large repair on it. Would recommend to anyone for inner city commuting.
My fan blower actuator door broke and making noise
by Mike and Stephanie from Fairhope, AL
January 10, 2018
While on my honeymoon in Blue Ridge GA my inside fan started making a loud noise when the blower was on high and vibrated the whole dash! So I called North GA Ford to make a service appointment. They got us right in and diagnosed the problem right away. Unfortunately it was a broken actuator door to the fan blower. The service manager Brian gave us the bad news at first which was a day and a half fix once they got the part there. Since we were only gonna be here till Friday on our honeymoon we wouldn't have time to fix it here. And it would have been an expensive fix since my truck was out of warranty. A few minutes later Brian came back in with great news saying that when they put it back together without the broken part that everything would work as normal except the recirculating air switch for the cabin inside/outside air and that we didnt ever need to fix that if we didn't want to! Such great news and especially since it was our honeymoon and first time in Blue Ridge! Plus while we were there they fixed a recall which was pending anyway! So it was a great experience with really honest and nice guys at North GA Ford! I highly recommend them to anyone with a repair or service need.
Best car so far!
by DeadmnDrivin from Toledo,Ohio
January 2, 2019
Kick xxx interior , really impressed the gas mpg seems to be right on with msmpg so thats a plus touch screen is big and easy , heat get super hot! lol just a joy to drive!
I am pleased with the friendly and quick customer service that I receive when I go into Chatsworth Ford. I have done business with this dealership and will continue for the foreseeable future. A great company to work with.
Not for me, but is a great vehicle!
by SherBear64 from Kent, OH
January 3, 2019
For me, this vehicle was too small. However, my son owns his 3rd one, and my friend is on her 5th one, and they love them. The car is reliable, practical. I needed a little more space than what it had. Ride was smoother than I expected. I had no problems or hesitations with it. Great little car.
Ian Levandoski handled our purchase of a new 2018 Mustang over the phone which allowed us to not have to drive all the way to the dealership until the paperwork was ready. We got a fair price and when we arrived the car and paperwork were ready to sign. Everything we were promised was delivered. Definitely call Ian if you want to purchase a car. You won't be disappointed.
It was okay
by Getupngo from Green Bay, WI
December 30, 2018
I just got done with my lease of a focus se manual. It was a zippy little car but I dont miss it at all. I never had any issues with it at all so very reliable. I just didn't find it very comfortable plus there was nothing to it. It was a 20 thousand dollar car with nothing in it. Then I just got a 17 jeep renagade with all the options for 18 thousand and it sooo much better quality. You can just the better quality when you drive. Wouldn't recommend the focus
Ian Levandoski our sales rep was fantastic. He found the car we wanted and made the whole process so easy. He is very professional and super responsive. The management was easy to work with to iron out all details and the car was ready as well as the paperwork when we arrived to pick it up. The entire sale of negotiated over the phone saving us time driving around and we got exactly what we wanted. Highly recommend Ian and his team.
Best bang for my buck
by LEO4024 from Youngstown, OH
January 1, 2019
The car does very well on gas as a daily driver, but if you want to have more fun sport mode really allows the car to handle and accelerate very well. The car is also very roomy and comfortable. I only regret buying one earlier
Had a great experience buying a used vehicle here. The salesman Sarge was knowledgeable and honest. Treat me with respect and never felt pressured. This is my second vehicle I have bought from them and it will not be my last.
It's ok...not enough value for the cost
by Aywlie33 from Elmira, NY
December 11, 2018
I leased the 2015 Ford Focus Hatchback, and bought it at the end of my lease to avoid mileage overages. It's too small, doesn't do great in snow, hesitates often, and doesn't really have much power. It's sporty looking which is fun, but overall the value has declined so much that I feel stuck in this car. Not great.
Jake and Jeff were great to work with. No stress process. My wife, Patricia, and I actually enjoyed our visit to the dealership. We would recommend them to anyone looking for a vehicle.
No issues or problems so far,with over 46500 miles
by Angus M from Wichita Falls, TX
December 20, 2018
A fun car to drive, handles and drives very well. Gas mileage is over 40MPG highway. Seating is comfortable except for the backseat and cabin is cramped. This car has lots of features and technology for the money. Overall a great value. My only complaint so far is the transmission has a slight stumble when in the lower gear when going from a complete stop, it is hard to get use to this and doesn’t always do this consistently.? I very much like driving this car!
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