We have had two issues with our 2014 Taurus in the last 2 months; water pump and alternator. We deal with Al and both times he got the issues identified and estimates ready so everything was covered when he contacted us with the diagnosis. Both times services were done in a timely manner with the issues resolved.
Newest Car I've ever owned
by MommaBear from Fort Wayne, IN
January 8, 2019
This car meets all my standards & beats my expectations. I've never owned a car with as many bells & whistles as my 2016 Ford Focus. I have a family of 5 and I thought at first it might be to small bc our family is tall & big boned height ranges from 5'11" to 4' tall. We're all very comfortable together in the car. It has so many bells & whistles I'm still figuring everything out the car has to offer lol. It is a very reliable car, great on miles, great on gas I filled up for $17 I was so excited about that. I'm very happy with the car and everything it has to offer.
Maintenance service on my vehicles has been very prompt and courteous. Emily has outstanding interpersonal skills and is a pleasure to work with. The service staff present themselves well and the technicians are very knowledgeable on the vehicles that they service.
Best bang for my buck
by LEO4024 from Youngstown, OH
January 1, 2019
The car does very well on gas as a daily driver, but if you want to have more fun sport mode really allows the car to handle and accelerate very well. The car is also very roomy and comfortable. I only regret buying one earlier
As someone who doesn't like to shop, Scott made buying a new car an easy and enjoyable experience. He worked and got us agreeable terms. I'll definitely come back here to get our 3rd vehicle from them.
Small engine, but plenty of power
by Micah from Wellington
January 10, 2019
This Ford indeed gets over 40 MPG on the highway. I will be getting 516 miles on a 12.4 gallon tank for the first week of driving the vehicle on the highway.
I???m very satisfied with the routine maintenance my Honda received. My only complaint, which isn???t necessarily related to the maintenance/ service team, is being called and messaged until i take a survey. I would really like to be able to just bring my car into to be maintenanced and cared for without having several calls, emails and texts the days to come.
Good looking small car
by Arjun from Camp hill
January 5, 2019
This car is a gem of the small car category
I love the features including leather seats,heated seats,navigation,Remote start
This car comes with enough storage space for a small family
I was looking for a hard to find truck and Holly Ridge Auto Mart had one that fit my criteria. I live 250 miles away so I had a lot of questions and special requests before I made the decision to road trip down there to test drive the vehicle. Bill and Brandy shot some very specific videos and pictures to give me every chance to look at this vehicle in its entirety. Very prompt responses and quality videos and photos gave me the confidence to make the trip and it was worth it for sure. The truck looked even better in person. It was better than advertised in my opinion and I made a security deposit to reserve the truck long enough for me to go home and get the check! Out of state customers, don’t hesitate if you think you may have found your next vehicle at Holly Ridge Auto Mart. Top notch service!
Super amazing car. Definitely worth the money
by Cdaddy from Euclid, OH
January 10, 2019
Car definitely meets my needs. Love everything about it. Had it for approximately 1 month. But its alot better than my last car. Everything in it works perfectly. The only problem I have with it, is that a piece of the interior door is loose.
I was greeted and my vehicle was being serviced in a timely
by Ted72 from DealerRater.com
November 27, 2018
J.B. Bryant in the service department always gets my vehicles in and serviced in a very timely manner. My wait time is as short as possible, and the service personnel perform the required service and answer any questions I may have.
First and Great Car
by Venoxium from Morrow,GA
January 12, 2019
First car ever owned. Specifically I have the Ford Focus 2018 1.0 Ecoboost. It’s automatic transmission and have great features for new drivers and has been really reliable. I plan on putting more miles on it and updating this but so far it’s been amazing. Only issue I have is I wish the lower end models still had Sync 3 as this car doesn’t support Apple CarPlay.
Valeri did wonderful! She???s knows her stuff! This is the 4th car we have purchased from Sanders Ford. We are happy customers. Thanks for a great overall experience!
by Cmusser from Kansas City, MO
December 3, 2018
This car is perfect! It has beautiful interior, white leather. With a bonus of heated seats. The gas mileage is terrific since I drive a lot. I would definitely recommend this car to anyone looking for a new one.
My car broke down & went to buy a new one & found there was a repo on my credit from cosigning for someone. No dealer in Jacksonville or Wilmington was willing to help me. Grand Slam Auto gave me the runaround for 2 days on a car that wasn't even ready for purchase & was in no hurry to help me!! Walked into Hix Motors, explained my story to the owner & we made a deal. Amazed at the customer service Hix offers. It is hard & very rare to find a dealer that actually cares about the people rather than just the sale. And i didn't have to settle for a car I didn't want, got the car I had been looking for to begin with & I love it! Seriously, hats off to Hix Motors & the way they run their business. I would come back & recommend anyone, any day!
Most Reliable and Value for Money car
by Harish from Danbury, CT
January 6, 2019
The car met all my needs like backup camera, Stylish feature like Sunroof/Moonroof, Gas Saver more miles per gallon. Bluetooth, Rear defrost, Power windows are added advantages.
Chris is great his customer service is superb. It???s service like his and Rebecca???s that keep me coming back over and over again.
Not for me, but is a great vehicle!
by SherBear64 from Kent, OH
January 3, 2019
For me, this vehicle was too small. However, my son owns his 3rd one, and my friend is on her 5th one, and they love them. The car is reliable, practical. I needed a little more space than what it had. Ride was smoother than I expected. I had no problems or hesitations with it. Great little car.
I had spent the past 3 months looking for a quality used truck. I had looked at 100's on the internet and several in person, some of which I had taken for a test drive. For various reasons, I had not been able to find the right truck until I choose to make the 2 hour drive from home to Sanders Ford for the first time. Upon arrival, I was allowed to look over the truck I came to see at my own pace. I was able to ask questions and the salesman provided the answers and if he didn't know the answer, he got the paperwork that provided the answer. As the conversation continued, he learned the truck was missing 2 features I was looking for in my next truck. To my pleasant surprise, I learned that Sanders Ford could provide those features and still make the truck affordable for my budget. When my wife and I needed time to discuss the deal, we were given time and privacy to talk and we felt like Sanders Ford was going to make sure we were happy and pleased customers and to our enjoyment, they did. We would recommend checking out Sanders Ford if you are in the market for a quality used vehicle. Happy to have found them and enjoying my new ride.
Most well priced car I ever owned.
by LoganEllis from Pittsburgh
January 14, 2019
Great car for a first car. It was very reliable and i never had a large repair on it. Would recommend to anyone for inner city commuting.
Went to the maintenance schedule sight and clicked on earliest appointment available 11:40 , wow that's great .... Until the next day I get a conformation email and at the bottom next to her name I see swansboro, not Jacksonville . So time for a call, Jacksonville says bring it in at 1:30 It will be done 4ish . So the first service was free and they squeezed me in just in time for the drive north for the long weekend.
This is and awsome car I really love it
by Kdawson from Birmingham
November 7, 2018
This car is equipped with all the things I love in a car. I am blessed to own it, would recommend this car to anyone that is looking for a great reliable and roomy car and a gas saver
Had a Great Experience working with Randy, George and Mykola. This is the second truck I've brought from Randy and he has made the whole process a great experience. Thank you both,
It was okay
by Getupngo from Green Bay, WI
December 30, 2018
I just got done with my lease of a focus se manual. It was a zippy little car but I dont miss it at all. I never had any issues with it at all so very reliable. I just didn't find it very comfortable plus there was nothing to it. It was a 20 thousand dollar car with nothing in it. Then I just got a 17 jeep renagade with all the options for 18 thousand and it sooo much better quality. You can just the better quality when you drive. Wouldn't recommend the focus
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