Used Ford Mustang for sale near West Dundee, IL

Everyone was friendly. Took care of what needed to be done. Didn't have to wear a mask. Made sure i was ok and didn't need anything since it was longer than expected with brakes

Love this car just had it ceramic coated it looks brand new. I put a Roush cold air return on it with Borla S Axel backs. Love the growl. Will be getting a tune in the future. Changed out the shaker 500 radio and speakers. Now the sound is amazing. Plus now I have blue tooth and Android Auto.

Chris Behlke, our rep, was helpful, patient and personable. We made the purchase we needed. The dealership itself seemed to have good customer service and accommodated us as soon as my husband and I walked in.

Excellent value for the price. Do not purchase this vehicle without the active exhaust option. The fake vents are disappointing but otherwise the car is perfect.

Very accommodating to out-of-town buyers, except pay-in-full is required to hold a vehicle. Need more flexibility on this, like allowing sizable deposit with time limits

I just purchased the 2024 rapid red turbo. I love the mode change and it has that great sound as you pull away from others. Great take off and smooth ride. The only negative and it is very slight-- it that it is difficult to change the temp, and my Sirus does not have all features. This is my 4th mustang, with my first being the very small box shape. Every model gets better

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

I absolutely adore my Mustang. It does require performance mode to be as fast as I would prefer. It is reliable as all h e double l, the 10 speed is fast and sounds great. 10/10 I would purchase again.

Mark (my service advisor) takes care of me every time I come in for service with my work truck. I’m looking at a new Tahoe for a later next year purchase. Highly recommended.

Definitely a drivers car, very comfortable and easy to drive. I have the manual transmission and shifting is a breeze. I bought all the premium gadgets and interior along with the sports package. Plenty of power in this vehicle everywhere. Nice long gears so makes traffic with a manual tolerable. Only complete, its a big mustang. I have a 2011 and it is a slimer design. But plus side of case feel like you are in a NASCAR! Can't wait to hit the Kancamagus and spring into next summer.

I love the Napleton-Libertyville guys! Rich was our sales guy. He was so easy going, listened to what we wanted and made suggestions without being pushy. He helped us get the best deal! Bob made the finance process run smoothly and took the time to walk through all our questions and concerns while also being mindful of our time. Overall, I’m very impressed with the customer service at Napleton

I really like my 2017 mustang Roush, The only complaints are the front bumper clips break easy and most of all the paint is less than paper thin and in 4 years was flaking off around back window it sad such an expensive car. THE BIGGEST THING IS THERE IS NO BLUE BOOK FOR ROUSH.

I had a stress-free experience today buying a used car. When does that ever happen? Dan and Juan at Fortune Motor were delightful to work with. I approach most things in life hoping for balance and positive outcomes for all. I paid a fair price. They gave me a fair value on my trade. Best of all, they don't apply hidden dealer fees like so many others. The whole experience was pleasant. I hope to buy again from Fortune when I am ready for the next upgrade.

Bought my 2016 Mustang GT used have had it exactly one year it has 45,000 miles on it, haven't had one problem it runs great and is fast! . And I'm always still getting compliments on it. It looks great, is fun to drive, and still turns heads. This is my 8th Mustang I'm a Mustang fantatic! Love them.

I can only say that I thought it was a simply delicious experience.

So far so good...Mitch at the Dealership has responded to questions right away...no problems there. Here in Cleveland area we had two tornados within a couple miles of me Tueday...no power since and busy cleaning up trees. Hope to continue with Dealership when I catch a break.

I bought a GT Premium/California Special and love it. It has more bells and whistles than any Mustang I have ever owned. The Mustang is well insulated and is a solid vehicle.

Very friendly customer service team willing to work hard for you to find the right vehicle for you.

I bought a Mustang GT because I was dissatisfied with my 2020 Corvette's ride and ergonomics. Also, because neither Chevrolet nor Dodge had an answer to the Mustang. The GT has great features with its touch screens, intuitive HVAC controls and other vehicle control features, The interior is comfortable. It could use power tilt-tele steering wheel. There's plenty of gauge clusters, and color schemes to keep you busy. Same for Drive modes. Braking is very good, especially the optional Brembo's. The sound system in top B&O guise is the minimal you'd expect. It doesn't measure up to Mopar. Power is good, but low end torque could be better. The exterior styling would be second to Camaro if there were one, but it keeps improving. Opt for the 20inch wheels for looks and handling. Choose the right paint, and get the 6 speed if you like manual gears. Ford, increase fuel tank size from 16 to 18.

Quick response to my inquiry. However, I specified that I wanted a car with an automatic shift and no convertibles, but they continued to send me information on cars with a manual shift and convertibles.

Absolutely love it, just got a California special at age 16, and man isn't it beautiful, day and night I can't stop loving that car.

Julian was a great experience and very helpful liked working with him and his management

They were quick to answer any questions I had and made it their priority to get me into a new vehicle

Very good service clean waiting room service. People were very nice. they let me know of future service and of parts that have to be replaced.

Hands down the best car buying experience I've ever had. From my salesman Tim to the G.M. and finance guy ,all class people. I would buy from the again.

I have mostly driven big cars gran torino, Montecarlo, deville,town car.This is my first sports car and it's a blast to drive 2012 mustang gt kona blue. I would definitely recommend it to someone who wants to drive a performance car Lots of fun.

We had a great experience working with Michael R! He was friendly, easygoing, and took the time to understand what we were looking for. There was no pressure or pushy sales tactics—just honest help and patience throughout the process. He was also kind and respectful with our kids, which we really appreciated. Overall, Michael made the car-buying experience comfortable and enjoyable. Highly recommend working with him!

I bought one new during the pandemic & got a great price, since dealers were starving for sales. Love the car, color, performance and comfort are #1. The Magnaride suspension is phenomenal. My one & only complaint was initially the car had a few electrical issues. But a new software download, while still under warranty has fixed those. Hopefully they'll never return.

Recently bought a used car here. Amir was awesome! He was very knowledgeable and helpful . He is an honest man and i recommend him highly . Everyone working there was so nice and went out of their way to help me . This dealership will be my place to go from now on!

Love Mustangs, BUT, had to replace hood, paint contamination from factory, replace screen, totally went out, now have corrosion in trunk lip. What’s next? It’s only a 2016!

I usually dread dealing with car dealerships but Hawk Ford was different and went out of their way to make it positive, especially the salesman Rich Bergmann.

After a lot of research I decided to go with the 2019 Mustang Bullitt. After owning it for a month I have no regrets. The only complaint I have is with Fords MyMode. It’s set up is not covered in the manual. Other than that it’s an absolutely a joy to drive.

Great sales experience and responsiveness by the sales team. They communicated throughout the entire process.

I bought the 2017 Mustang online, something I said I would never do. I was afraid the turbo charged 4 cylinder engine wouldn’t have enough power for me. I never drove one before. I couldn’t be happier. I get the fuel economy of a 4 cylinder engine with all the power I could ask for!! I love it!!

Another excellent service experience with the dealership’s service staff; in this case, Service Advisor Roland and two porters, Manny and Jose! Roland addressed me immediately at my scheduled service appointment time, the inspectional and other need commenced, and Porters Manny and Jose provided transportation to and from my home during the efficient service of my vehicle (second one purchased through the dealership). Roland and the porters were attentive, professional, and friendly. Roland kept me apprised of the service process. DuPage Chrysler Dodge and Jeep is a winner!

Bought my 2019 ecoboost premium convertible used with 11k on it. In Sport or Sport + it runs with enough pick up to have a great time if you can’t afford the potent V8. Interior is great for 2 people, back is tight. 310 Horse power turbo runs great, would recommend this to anyone!