New and used 2025 Ford Mustang Mach-E Premium for sale near Bartonville, TX

While doing the alignment they discovered my vehicle left the factory without parts which help with the alignment. They parts were available and they were able to complete the alignment and save my tires from uneven wear.

Iliana Davila made it so effortless for me. She’s such a fantastic person. Will be doing more business in the future.

Was disappointed in warranty coverages not coincident with each other. It was explained well by Zack in Finance. The "Buy only what you (apparently) need " slogan used in advertising and financing sound good but it is a trap. In reality its serves no one in the long run. At the end of a car ownership (owner being ready to replace) the dealership and owner are called to evaluate, reconcile, and gain agreement on next steps. And then the new owner must deal with the rating of the vehicle based on its upkeep and condition. The better warranties vehicle will by data be the better upkept. SO THEN Ford's base warranty-offer covering powertrain, extended and GAP considerations should perfectly align and terminate at the same mileage and years. AND THEN Ford's opening warranty proposal should be well determined based on driver usage, and the data that Ford knows well presented about repair. For example. In my case (purchasing a pre certified vehicle with 28K miles), the powertrain warranty was 6 years 100k miles and the extended "wrap" warranty sold was 6 years and 75K miles. NOT coincident. AND It appears that the car driver usage was not considered or weighted. I believe both Ford and This owner share in that mistake. That said, Ford is the specialist, not the owner. And I believe that most all owners with a well-presented warranty plan will be willing to pay the $20-30 increase between the 6-75 and 6-100 (or 120) warranty offer. The presentation calculation would show the reasonable "to be owner" why the additional investment would be sound thinking for every financial consideration excepting the day of the sale. Ford is a (the) premier car company Ford is the specialist about its warranties and servicing its vehicles. The customer is not the specialist and can only speak of vehicle driving usage. Rather than move vehicles off the lot, Ford must move more people's thinking about warranty service (and perhaps about math HA) The math of usage and service events costs is an easy sell) I WOULD BE WILLING TO BUY A "SPECIAL" HIGH MILEAGE WARRANTY OFFER, REQUIRING MY GETTING POWER TRAIN, THOSE ITEMS IN THE EXTENDED WARRANTY AS WELL AS FLUIDS CHANGE DONE AT A FORD DEALERSHIP. THIS IN ORDER TO PRESENT A PRE CERTIFIED VEHICLE WHEN READY TO TRADE IN.

Great customer service and a completely stress-free car buying experience. From the moment I stepped onto the lot until I drove off, I was treated like family. The entire process was quick, smooth, and professional. Couldn?t have asked for a better experience!

Very kind, patient salesmen is what made this worth the trip for us. We started the conversation over the phone and email and a week later came in and bought the truck we were talking about. Charles Washington is a friendly and up front person, making us feel confident in our purchase with North Central Ford.

Miguel was awesome and very helpful! He answered all my questions and was very patient. I had a pleasant buying experience at 5 Star Ford in Lewisville, and definitely would recommend.

I'm truly amazed at my experience there. After being denied and feeling defeated I gave it once last try. Quincy was amazing. Went in on Saturday and drove off Monday in a brand new Ford. He was so nice and patient even when I wasn't. The process was pretty quick. I spent only a few hours on Saturday picking out a vehicle. Got all the paperwork to them Monday morning. Went back Monday afternoon to pick up my car. It was washed and ready to go. I was not really into Ford's but now I'm a customer for life and hopefully will be buying from Quincy for now on.

On time and courteous. Made transaction easy and pain free. Very courteous and very professional

I'd argue my experience here was more like a 3.5 than a four, but it wasn't too bad. Of course there was the typical salesman crap you'd expect, even if you're just in the looking phase. But overall the dealership was clean and well kept, and other times I've been to this dealership for service they have been professional. But I have not bought from them. Even though my one experience looking at cars here was average, all things considered I'd say this is a good place.

Our buying experience with Kevin Baldwin at Prospect Ford was excellent! The truck we were interested in at Prospect was 3 & 1/2 hours drive from us so Kevin sent a detailed video of it which sold us on it. They negotiated a bit on the price & I drove away happy! Definitely worth the drive! Thank you Kevin & Nick

Although I did not end up buying the vehicle, I was provided with great customer service. They came down a little bit on the asking price and have followed up with me

I found a truck on cars.Com and did the normal thing sending a request to ensure it was available. Mel reached out to me via an email message and mentioned that he would contact me later in the day. He called me later that afternoon. After that very calm conversation, he gave me very solid reassurances that a different Ford dealership had lied to me about some things.. I already had pre approved financing at my credit union, so this was a fairly straight forward process. Mel made this process so easy. I'm not a youngster with no experience. I know how this process should go. This was not my first truck buying experience. Mel is a true professional and an asset to not only his profession, but to Five Star Ford. He's a rare find in this industry. This was the easiest and most positive truck buying experience in my life! Thank you to Mr. Melvin Seibel!

My wife's 2017 Edge Titanium needed service because the "wrench" light came on. Dropped it off and met with Odie Terry, our Service Advisor. Odie informed us that it will be a day or 2 before a tech could get to it because they are always so busy. Odie called me a couple of days later and said the battery wasn't getting enough volts to the sensors, creating numerous error codes. Replaced the battery and one code came back as a torque converter issue. Once we found out they would be keeping it awhile Odie arranged a rental car for us. Turns out the transmission needed a complete overhaul. Thank God for the 5 year/60k mile power train warranty, which covered everything! Took about a week but once we got it back it drove like a dream! Odie called me every 2 days to give me a progress report. He made what was a major inconvenience much more bearable. It's nice to know there's a dealership close to us we can totally trust to service our Edge and do everything right. Hats off to you Odie Terry, you are a true professional and an outstanding ambassador to the Ford Motor Company!

I have been in the process of shopping for my new F-150 for a few months now. I was pretty set on exactly what I wanted, and the discounts that were applied did not leave a ton of room for negotiation. What my purchase ultimately came down to was the level of service that I was provided. Being a long time sales manager myself, I take customer experience very seriously. One of the dealerships that I was working with lost my business completely by not respecting my time, and ultimately providing what I would call a terrible experience. From the moment I began working with Pete Restivo, I knew that I wanted to make my purchase with him, and do business with Five Star Ford. Each time I stopped by, I was treated well by everyone that I interacted with, my time was considered, I never felt pushed to make the purchase, only supported in getting all the facts to make the decision. I do not leave a lot of reviews, and take it seriously when I do and I would absolutely recommend Pete Restivo and Five Star Ford to anyone interested in checking out a new Ford.

Scheduled 60k service - went over exactly the services I needed and what I didn't need because I had already taken care of it myself, i.e. oil change, tire rotation, wiper blade replacement, etc. That way I didn't pay for anything that I didn't need.