New and used 2026 Ford Transit-250 for sale near Shady Side, MD

Sales person was new but did the best she could- 5 stars. Finance, rush you through process and did not fully disclose the changes other than the added warranty package was cheaper than previously priced- 3 stars. Dealership online pricing is deceptive. They state significant savings from MSRP that includes freight/ship charges, then state 11K discount online which has freight/ship charges subtracted off (which really isn’t a discount) and put in very small font that discounted price does not include the $$$$ freight/ship charges. Very deceptive and I question legality of it. The overall price for the truck was as good as I could find. The deceptive mathematics they use in their advertising is something to watch out for.

Good customer service and nice waiting area. I've had my car serviced there several times. It's a tad on the expensive side, but I always get an appointment when I need it. They are convenient and they also have a shuttle so you don't have to wait at the dealership while your car is being worked on.

I was running a little behind and wanted to get my oil changed prior to a Dr appointment. The service writer was a Rock Star. Got my truck serviced zippidy do da and off I went. Made my appointment with a few minutes to spare. I can’t thank him enough. I’ll do better about getting there earlier. Thank you again for making it a great experience.

I recently had an unexpected situation with my 2024 F-150 that required service attention. While it was frustrating to deal with, it was not a reflection of the vehicle’s performance, but rather an external issue that needed to be addressed. I absolutely love my F-150 — it has been an amazing vehicle and I continue to be very happy with it. I went to Waldorf Ford and spoke with Kira in service, and she completely changed the experience for me. She listened carefully as I explained my history as a long-time Ford customer — purchasing vehicles, warranties, and servicing exclusively through Ford dealerships. She was professional, empathetic, and proactive from start to finish. Kira took the time to thoroughly review everything and told me she would see what she could do. I never felt rushed or dismissed. I felt valued. By the time we were finished, she had worked hard on my behalf and delivered a resolution that restored my confidence and reminded me why I continue to choose this dealership. That level of customer service matters. It builds trust and loyalty. Thank you, Kira, for going above and beyond. Waldorf Ford is fortunate to have you.

This place was awesome. Everyone was friendly. I had the best sales person and even the finance manager was awesome. I will be a returning customer. They made me feel like a friend and not a customer.

Tyler did a great providing on-site oil change. Great mechanic, great service, great price, great convenience.

Rob is a good service advisor with great knowledge of what should be done. Recommended work that was needed in addition to fixing the problem. Kept me posted on the status and gives good advice.

The first time I’ve done a review of any kind. I bought a used f150 and I couldn’t be happier with the experience. My salesman was Richie and his assistant manager Deonta. I had a trade in and a price point goal in mind. We worked at it in a very relaxed way and we got close but couldn’t close the deal. I really liked the truck and when I arrived (unannounced) the truck was clean in and out to their credit. Needless to say I left and the next day I was actually at another dealership when Richie contacted me. We worked out a very fair deal(I came up a little and he dropped a little). I was three hours away a when I arrived the truck was completely detailed and a full tank of gas. (Who tops off the tank anymore,especially a truck). When we finished the paperwork and went to leave we were missing the passenger floor mat. (misplaced during the detailing I guess) They looked everywhere with no luck. They gave me a complete new set of floor mats. The manager (I don’t know his name) brought them to me and apologized for holding us up. These were absolutely great people to deal with and I hate the car buying thing but I would definitely feel comfortable buying from them in the future. My truck is a 2022 and it’s like new. Couldn’t be happier. Thanks guys, it was great working with you.

A sales professional named Kevin helped me get a great deal. He was very professional and courteous. When the bank wasn’t cooperating, Tony stepped in and got me a deal with a better interest rate than the bank was offering. This saves me almost $9k over the course of my loan. Tony also replaced the key fob with a new one, which I’m sure isn’t close to cheap on an Escalade. The lounge is very nice, with free coffee and water. Shuttle service is also provided.

Great team all around. Our family has purchased several vehicles from the sales team and have had all of our vehicles serviced here. The lounge and shuttle service are perfect, and occasionally, when we've been super busy, we've used the pick-up and delivery service.

I highly recommend Koons Ford Lincoln of Annapolis in MD.They are not the "typical" dealership. I worked with Chuck, but all the employees I encountered were professional and prompt. No pressure at all, nada! They even stayed late Chuck & Tedd for me and my daughter to come test drive, then buy. My daughter really loves her 🚙 car and very happy with your Help Chuck Greenlee.