Used Ford Transit-250 Base for sale near Patchogue, NY

If the last review was written on my behalf it is inaccurate. There is a miscommunication but Stevens 112 ford is working diligently to make make it right.

Great cargo van - just what we were looking for to convert into a camping base camp for hiking and fishing excursions in our retirement.

Rob and Joe were amazing and the car was in perfect condition. I drive 3.5 hours and they were very courteous and professional.

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual stuff that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure garbage you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the stuff that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

We have been Leasing our vehicles from this dealership for the last 10 years with Bill as our salesman And sent family members to do business there.

Vehicle was sold before I was able to speak to a sales person. No problem! They were working on it before I inquired about it.

Absolutely loved my experience here. They had the exact car I wanted, and Sergio in Sales made everything effortless. Quick, easy, and I'm thrilled with my new ride!

It was a very pleasant experience. The environment was clean and welcoming. I would definitely recommend this dealership.

Fantastic mike sperling and group are great had a great time with our brand new vehicle

Its the kind of commercial vehicle I was looking for and could not ask for something more reliable . I usually take to a ford dealership twice a year for maintenance and it has produced great mechanical results for my long distance rides. Hey guys, go for it!!!! would not regret it.

I have never dealt with not friendly sales people, no high pressure sales pitches just easy to deal with

Keya is great! His family is great! And the best buying experience by far I've ever had! Quality vehicles and they made xxxx sure I walked away very happy & not an ounce of buyers remorse! Recommend highly!

Looking forward to the Ford experience. But so far I'm very happy with my new purchase. If I had to leave a review based on the test drive and the drive home, I love the way it handles.

Great guys.very helpful with everything.Oliver and Peter is the best!!!thank you guys

Dealt with Billy, sales manager, Frank, salesperson, and Dennis, finance-person. Professional and honest (all three). We drove 3 - 4 hours from Connecticut to see a 2018, Ford Edge, SEL. Of course, I called for it’s availability. After speaking with Billy, he advised me to think it over before taking such a long drive, however, he will gladly hold the vehicle for 4 hours without any strings attached. He asked that I call him, if I changed my mind from the drive so he can sell the car if needed be. He promised that the car will be available for my family. We took the journey! We arrived 4 hours later. The car was there! Met Billy. He immediately introduced us to Frank. Frank was ready, kind, and professional. Catered to my family and trusted us with car. After 30-45 minutes of test driving. We came back, ready to “negotiate”. Ready, to go “back-and-forth” with the sales people. Ready, to hear the “hidden fees”. We met with Frank, and guess what?! No dealer fees! No doc fees! The price you see, that’s it! We even got a discount on the vehicle! Yes, in this market! We got a discount! We bought the car. Met Dennis, the finance guy, took care of everything. WOW!!! Everything went smooth. Professionalism and Honesty. Thank you Stevens 112 FORD of Patchougue, Long Island in New York.

My trade-in value was fair, and I found a good used car here. The sales process was efficient, though I felt the detailing on the car before pickup could have been a bit more thorough. Still, a solid purchase.

I had a problem with Otis Ford during my first visit to their service department. I let them know and their recovery has been unbelievable. Trust and relationships are built when things are tough, not when everything goes well. I can truly say that Tom and the staff at Otis Ford have gained a loyal customer by demonstrating their commitment to go the extra mile and provide excellent customer service.

Excellent experience buying a 2020 Ford Expedition Limited MAX SUV because my salesperson, Carmine Randello was honest and helpful rather than pushy. Carmine had a way of making me want the car without trying to make me want it.

Very useful car has a lot of space. Offers many features to fit your business needs and driving conditions. I placed an order for this vehicle and was amazed at the whole process

Jessica is the nicest and honest sales person I have ever had! Very knowledgeable and helpful. Dave Q the Sales Manager is honest, knowledgeable kind. No pressure and took very good care of my husband and I. 10/10 I recommend!!

I bought a ford certified pre owned truck. Carl Vail was my salesman and provided the best car buying experience I have ever had. He sold me the truck and completed the entire loan process. It was the first vehicle I bought that did not have a back room sales pitch for extras. Thank you

The service department is excellent : friendly, informative, very knowledgeable, and well managed under Chris Russo. Sales folks are fair, long tenured, and loyal to repeat customers and enthusiastic with new customers. There is no pressure and no pushing things you don’t want or need.