The entire process was so easy with EvS. I was looking to lease a Ford Edge, and Alex was upfront about the deal terms and patiently walked me through all of my questions. Multiple people on the team stayed late to help us get through the paperwork and get us out the door, and they were able to support getting the process started via email. I usually feel like I'm getting screwed somehow in a lease, but did not feel that way with this team.
good for large families
by VanMan from pa
December 9, 2018
Bought used. Works very well for getting kids and all our stuff around. If I purchased new I would get leather and a limited slip rear end. Waiting to see how it does on bad roads... probably not good.
Very professional and friendly staff, you won???t go wrong buying from them as they do an excellent job. Alex was great to work with and I would recommend him and the dealship to anyone looking for a new or used vehicle.
a reliable and comfort van
by Terry from Lutherville, MD
November 2, 2018
This Van gives us a large space. It provides spaciousness. In addition, compare to previous van, when i drive highways, it is very stable and comfort.
My experience from the end of November until now has been a 2.5-3 Star.
Specifically went to this location to look at at a vehicle. The sales rep was helpful and professional. Completing the paperwork and finalizing the sale took way too long, hours!!! There was one finance person helping four people in line.
Make sure you pay attention to details!!! Vehicle did not come with floor mats. Strange to me. When they dropped the vehicle off it was not detailed nor was the gas filled up per agreement, so when I called about everything they did cover the cost of new floor mats. Great customer service, right?
Fast forward to it now being summer. My air condition does not work. Per manager who was not customer friendly and rude on the phone, stated “anything can break on a used vehicle”. Makes you think you need check EVERYTHING before you purchase.
In my opinion, poor customer service. I would think you’d want to retain your customers by trying to help them out when the vehicle is less than 6 months old to them. Will not be going back to them to purchase my next vehicle.
by TAug from Rothschild, WI
January 11, 2019
While I have had this vehicle for only a couple months, it serves my needs well. Drives well now, we will see how long it lasts.
I used the web portal to make an appointment. I chose what appeared on the screen and added main issue for vehicle service needed. When I arrived for service, it could not be completed, for I chose oil change. However, I did include the additional item for vehicle service. I had to bring the vehicle back. The service employees were accommodating and topped off the necessary fluid that was low. The website for service appointment needs to be revisited, so it reflects what, I as the customer, need to be serviced.
July 8, 2018
So far this vehicle is everything I’ve dreamed of for my plumbing company. I just purchased but am very impressed. I had the kuv Plumbing body on it.
We found the vehicle on the internet we went to the dealership to look. The sales associate I spoke with on the phone was busy so they assigned Matt to show us our vehicle. He had two vehicles brought around for a test drive. We liked one of the two started negotiations and purchased the vehicle. From beginning to end the process was quite enjoyable no pressure just presented our options. Matt was detailed when going over cars accessories. It was certainly worth the trip. We would recommend recommend this dealership. Greg & Connie G.
Work for my business well so far
by Vladimir Murkis from Farmington Hills Mi.
June 29, 2018
I like that bus .Pretty comfortable for me and my passengers .Easy get in and out .I'M almoust 6 foot toll ,but can stay inside no problem .Very soft and nice ride !
My wife and I just purchased a 2017 Mustang GT and found the entire Mike Burkhart buying experience pleasurable. Our salesman, Matt Horstman, was great to work with. The 5-hour round trip (Chicago suburb) was worth it.
Excellent sales team, as I purchased my second Ford Certified pre-owned vehicle from Mike Burkart Ford. All went smoothly. And, I received a re-imboursement in the mail,for an inadvertent charge that we all missed in filling out the paperwork. Good honest folks to work with.
Jack was awesome. Took time to answer any and all questions and show me every part of vehicle. I would recommend. Am waiting on a few warranty repairs from service. The part wasn???t correct when i went the first time.
We had the best salesman in Louie. He worked with us to find the perfect truck and a fair trade. I would highly recommend working with this team again and will recommend Griffin Ford to all my friends after the great experience we had.
I love driving it more than driving my BMW
by Free at last from D.O.T. from Washington D.C.
January 12, 2019
It is great for getting around D.C. and no more harassment from D.O.T.
It has a very smooth ride .It is a giant van that rides and handles like a Cadillac.
Excellent purchase experience at Lenz Truck! Tony and Justin were great and got me into a truck without any hassle. They made everything work for me on my schedule. THANKS!
One of the best vehicles for the money
by Matt from Jefferson city, mo
November 12, 2018
This car has met all my needs. The only thing I would do different is offer an automatic sliding door. I have fractured my hand and 2 of my kids have slammed their fingers in there. The door is really big and hard to stop if it starts rolling
I will definitely go back for a vehicle in the future. Great customer service. I didnt feel pressured into buying. They made the whole process stress free.
Has a lot of room for kids and gear.
by Jon Medin from Nerstrand MN
June 27, 2018
I love the van but wish removal of side seats was easier when I need to haul a bunch of gear. The outside looks are nice and clean which I like. I wish mine had been wired/plumbed for add a trailer hitch with controller but that is easy enough for me to do at the garage.
Great experience to buy car from Tony Chan-Yaj at Wilde Toyota. Tony help us to translate English to Hmong language so we can understand whole processes. Thank you very much!
good for transporting people
by oldman from venice, fl
September 25, 2018
Great comfort and access for entry and exit of passengers. Gives everyone a smooth ride. Wish gas mileage was better though. Good visibility for the driver
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