Used Ford cars for sale near Abingdon, VA

The folks at the front desk of the repair shop are top notch good people. Very helpful, keep you well informed of what's going on with your vehicle. The personel in the shop are also top notch. They take good care of vehicle while it is being serviced. Highly recommend if you are having transportation issues.

2023 F150 Lariat. Just bought this used so these are my first impressions. So far very happy with the truck. Comfortable and handles nicely. V-6 seems very responsive. My issues at this point are related to my ability to setup this truck the way I want it. I am lucky that it came with the feature for automatic shutoff every time you stop for a red light already permanently removed. I would hate that feature if it had it. There is a lot of other features I would just as soon not have that I have had varying levels of success in turning off. Automatic lane keeping is one. While I was able to turn it off in the settings, it still interferes with setting cruise control. When I try to turn cruise control on it sets lane keeping anyway and I have to turn it off with another button press, while showing a stupid truck icon on the dash instead of my speed. I have to press an OK button to turn lane keeping off, then it will set the cruise control. All these button presses and having to look at the dash while doing this are very distracting and increases the time I'm not looking at the road, actually making the truck less safe. You really have to pick your time for setting cruise control. The automatic braking is another dangerous feature in my view. Thankfully I was able to turn that one off. The truck will beep 2 times if the engine is running and you get out, like to check your mailbox. It is irritating at best, not just for me, but for my neighbors, especially early in the morning or late at night. There is no mute button on the steering wheel for the radio, that I can find at least. I had this feature on other trucks and found it very helpful. Reverse brake assist makes no sense to me at all. I turned it off, but it is another one that puts a warning message on the dash to tell me that. I find the warning messages for the features I have turned off distracting and useless. These are my first impressions, there will probably be more later.

it was a wonderful experience asi shopped i wasn't hounded about anything as i shopped

A little choppy on dirt roads, feel the uneven paved road surfaces. I attribute this to the 4X4 suspension. Excellent payload , 1865 lbs.for the non-turbo 3.3 liter which has been stellar performer in 35K miles. I average 24mpg all weather. Very good drive modes, sport kicks it up to V8 feel, shift on the fly seamless. Handles great with loads 1000 lbs. plus. Hot riding vinyl seats are sport like hugging you, difficult to turn around to look out the back window. I don't rely solely on back up camera because it does hide the corners where pedestrians are. Confining driving position barely allows for my 6 foot frame. Seats belong in a sports car, not a truck! I should have got the cloth seats! The cab lacks much space behind seats for a small cooler of water or duffel bag. The transmission was clunky in the first 4 months. I think it was the computer adjusting for driving habits. The 12" touch screen has many features and can be turned off. Integrated phone is easy set up, Personal music can be played or built in music apps. The maps are great showing satellite view and North South configuration based on direction view. Service often freezes when you get in valleys. The worst feature is vehicle manual on computer, takes 10x longer to find what you are looking for. Ask Ford to order a printed booklet! The instrument panel is well laid out however the steering wheel sometimes obstructs information. The tilt, telescope wheel is perfect for shorter drivers. There are many cluster views to choose from and two trip odometers, a big plus. I choose one layout for all driving. Took a long time to get used to where radio controls are as I was always turning down the blower motor switch. Blower motor has 8 speeds and whisper quiet up to 5. Also has an ac booster for quick cab cooling, heat, nice! The stereo has equalizer, 4 speakers and will blow out your ear drums unless you have deafness. I find the adjustments for instrument brightness, headlights, fog, and bed lights to be very awkward, An afterthought by Ford engineers? Placed at lower left below segregated instrument layout. Needs to be easily visible, not hidden from view and adjustment. The high beams light up the next county and 50 feet up the treeline. Not sure I need to see owls in the trees, but I can. The flash to pass feature needs to be more blinks, changing lanes that fast is dangerous. The windshield is large and raked offering a full road view and pillars don't obstruct the roadway. The rear view camera can be used while driving and shows tailgaters. The rear window has defrost, tint. The tint is great but defrost is imo a dumb idea. Window easily defrosts with heat or defogs with ac. This isn't a car! I chose Ford over competition because my last F150 gave me 400K, never left me stranded, had a great V6, super good tranny and decent fuel mileage. I like the payload, handling, maps and my music from my apps. I like the aluminum clad where my last steel truck started rusting everywhere. The weight is nimble feel while driving, almost sporty on twisty roadways with very good acceleration and quicker stopping. The cost of ownership is less than foreign and many domestic. I have no recalls in 2 years. I drive in snow often, the handling and my confidence level are excellent but I still have weight in the bed for traction since this is 700 lbs. lighter than my 2013. Overall, I like this vehicle very much and look forward to a new one, better designed or upgraded 2028.

The staff was very friendly and helpful. We received a great deal on the purchase of a new CRV. Heather took the time to help us set up vehicle settings and explained things related to our new car. I would recommend this dealership when purchasing a new Honda. Our new CRV is awesome also.

Eight years in my Ford truck. I love it. I looked at GM trucks (Chevy & GMC), still nowhere nears as comfortable as a Ford. Yes I’ve had all the known issues but carried warranties for my truck so transmission has been overhauled. Cam phasers twice (Covered by Ford one and Warranty 2nd time). Just overhauled the front end (bushings, control arm assembly, etc…). Truck still runs like new and rides even better now than when I bought, she is finally broken in and I love my truck. For taller drivers like me, Ford is way to go. Ford has more cabin space than any other truck out there. Ford trucks have the best styling and more towing capacity than anything else in the mkt. Next truck will either be a Raptor or F-250 super duty.

great customer lounge...always free coffee and wifi

I have 2 F150s. A 2013 with 286,000 miles and a 2017 with 152,000 miles. They both run perfect and they are very impressive vehicles. I owned a 1500 Z71 prior and that was basically junk.

great lounge Friendly service people definitely will return

Excellent value for the price. Do not purchase this vehicle without the active exhaust option. The fake vents are disappointing but otherwise the car is perfect.

Mike Smith at CarMax was awesome very easy to deal with, very friendly, not pushy. He went out of his way to help us. I would recommend him to everyone needing to purchase a good used car.

First off, when someone says the truck drives and rides horrible, did they not know we are entitled to test drive the truck first before purchasing. I love my 2023 Ford F150 XLT crew/camper package 6.5' box so far. Put about 5000 miles on it. Purchased used with low mileage. It has all the bells and whistles except for leather seats. Rides great, quiet, and more technology than I'll probably ever use. Endless supply of power with the 3.5 engine and all around mileage about 18-20 and 22-23 on the highway. I liked my 2012 Lariat but mileage was 14.5 all around. I test drove a Dodge and Chevy, but I like the feel of the Ford truck with Dodge a very close second. Chevy feels like the frame is weak and flexes over bumps.

The service team of Friendship Ford of Bristol are all very professional and knowledgeable. I was notified of a recall on my 2025 F-150 and whe I called for a service appointment they informed me of a second recall I knew nothing about. They got me right in and corrected the problems. I have have been buying my trucks from Friendship Ford of Bristol and having them serviced there since 2009. I really can't see myself going anywhere else.

Purchased new July 5, 2024 now have approx 16,000 miles recently took a trip that was total 4,000 miles. Wife states as the most comfortable vehicle she’s ever had especially on this long trip pulling a 6x12 enclosed motorcycle trailer from Chicago to Scottsdale, AZ. Nimble handling even in the mountains and plenty of power! 5 Stars Ford!!

Great bunch of kids - well, to me they are young. However - GA lost my title, then Nashville lost it so I still don't have a permanent car tag. That's been a harassment but I don't think it's on Car Max. I think some state workers are using COVID as an excuse to slack off.

I purchased a 2025 Ford Explorer Platinum with the 3.0 liter 6 cyclinder. The car has lots of power and drives well. It has lots of acceleration and easily pulls a 5000 lb trailer. Things I like about the car: 1. Heated and cooled front massage seats. On a long drive the massage seats are fabulous! 2. Very good radio/sound system 3. Wireless Apple/Android connectivity 4. Lots of cargo space What I dislike: 1. Gas mileage between 19-22 mpg 2. Lane departure system annoying 3. Had a rattle noise in the front of the car at 9000 miles that the dealer could not find. At 11,000 miles, the rattle mysteriously went away. No idea what is going on here. 4. Sometimes when I open the rear hatch, the chime sounds loudly, The next time it does not sound at all. Wish I could just turn it off. ??

I bought a brandnew 2023 Ford Bronco Black Diamond 2.7L with Sasquatch packaje in November 2024, there are no complains up to now, it runs better than I expected and is very comfortable inside. Acceleration is also better than expected in spite of 35 inches factory tires, I love it.

I had an incident with Friendship Ford located in Bristol, TN. It was a long issue. However the General Manager Lance Dowdy contacted me and took care of my issue. He is a man of his word and he did exactly what he advised me he would do. I did write a scathing review previously but Lance has renewed my trust in Friendship Ford. If you have any issues with this dealership definitely ask to speak with Lance .

Do your homework and research the vehicle of your choice. I bought the escape used in 2024. So far, no recalls and it was a great buy, and I love it. I have the 2.0 turbo 240 horsepower. I use premium gas, full synthetic oil and change the transmission fluid every 30 thousand miles. I also read that once you get to your destination, let the car idle for 10 seconds so the turbo has time to rid any excess output.

All the customer service representatives were friendly, efficient, and professional. My vehicle maintenance visit went smoothly and in record time.

I always have my service done there. Everyone is friendly and professional. Always great service.

Strong little truck, great off road, and great gas mileage. Superior towing compared to my 2019 Taco. If you need a mid size truck that is actually a truck the Ranger will be great for you.

I have owned my 2021 Ford Edge ST LINE since September of 2021. It is now April 2024, and I can say without a doubt, that I am very satisfied with the vehicle. I have taken long trips with it, and it was very comfortable. I have nothing negative to say about this vehicle.

I ordered my 2025 Super Duty Platinum and it came in the end of January. I usually custom order my vehicles and get all the extras on my trucks. The Godzilla V8 engine is a monster 7.3 liter with about 700 hp and 600 lbs of torque The cameras are remarkably clear and I can drive with the rear/side camera views live. Great safety feature. This truck is meant to tow heavy loads. Fuel mileage is not great but it’s as I expected.I feel the turning radius seems tighter/better than the F150 I used to have. I love the onboard scale in the truck bed. Very convenient. I have a g Factory generator also. I always put in a Line X spray in bed liner and have a roll n lock top…out of sight out of mind.The easy pull out steps make easy access to bed contents.A big Ranch Hand grill was installed to replace factory bumper because I drive in north Florida deer country. There is one thing I’d change, Ford used to give multiple interior colors and with my Platinum package it limited me to grey 🤦‍♀️. for a very expensive vehicle I should have had interior color choices. So I really don’t have much to complain about. This truck is a very strong towing machine. I also had dual exhaust installed, nice mud flaps and a different larger air filter.Such a great rumble sound now. It’s my fourth Super Duty and I’m very impressed with all of my options including the two front seats that totally recline if I had to sleep in this beauty. Never have I seen or driven a nicer truck.

Great pick up, decent truck like ride. Comfortable interior. Good fit and finish. Sales man at Paramount took care of the sale and afterward ensuring the accessories were installed in a timely manner.

I have owned products for over 40 years, and this is the best vehicle that I had purchased! It rides smooth, excellent gas mileage, and a lot of room.

I’m 54 years old and this is the most fun vehicle I’ve ever owned. I’ve always been a Chevy owner. I’ve had everything from a Corvette Z06 and Camaro SS to a Colorado ZR2 and this is the first time I have looked for excuses to drive a vehicle. It handles great, super comfortable and fun. Plus it looks great! It’s been every bit as reliable as any other car I’ve owned. Let’s talk fuel mileage… I’m averaging 29 mpg in the city.

It says online the 2020 has recalls but if u want the truth type in your vin number and see if yours does even have any recalls or anything cuz my does not and Its a 2020 3 cylinder turbo inline engine and Its a tank def not a evoboom or anything even close to that it's been great and continues to be a great buy at 8 grand I got the best deal in guna find for this gem in a dark gray and nice interior design

Bought a brand new in 2019 Transit Connect, since then we only had to change the brakes and oil !!!! Love this van. Works fine for our company needs. The money that we saved on gas alone is priceless (27/28 MPG). I decided to write this now because this is the only Ford product that didn't disappoint us. Hopefully they start making this work horse again soon.