Used Ford cargo vans for sale near Sag Harbor, NY

I have never dealt with not friendly sales people, no high pressure sales pitches just easy to deal with

Simply amazing experience, they are true professionals and will be dealer of choice for my next Kia, without a doubt! Thank you to the whole team for making this so easy :)

I had a problem with Otis Ford during my first visit to their service department. I let them know and their recovery has been unbelievable. Trust and relationships are built when things are tough, not when everything goes well. I can truly say that Tom and the staff at Otis Ford have gained a loyal customer by demonstrating their commitment to go the extra mile and provide excellent customer service.

I bought a ford certified pre owned truck. Carl Vail was my salesman and provided the best car buying experience I have ever had. He sold me the truck and completed the entire loan process. It was the first vehicle I bought that did not have a back room sales pitch for extras. Thank you

The service department is excellent : friendly, informative, very knowledgeable, and well managed under Chris Russo. Sales folks are fair, long tenured, and loyal to repeat customers and enthusiastic with new customers. There is no pressure and no pushing things you don’t want or need.

Buying cars from a dealership has always been a painful experience. I always hated the delays, the salesman that would sell you anything and the general feeling these firms could care less about you as a customer. As a result, I have never felt any loyalty towards a particular dealership and just looked around until I found something wherever I happened to be. That changed last November when a friend recommended Lucas Ford. Living near Riverhead, I passed a half dozen different dealerships on my way to Southold (two of which I had purchased from before). I was amazed at the level of service and quite frankly the feeling of trust which I developed during my first visit and I purchased a vehicle on that visit. Unfortunately my other car developed a severe problem which left me with thousands of dollars of repairs on a car which still owed two years of payments. I went to Lucas and they really helped me out of a bad situation with a great vehicle, warranty and affordable payments. I worked with the same sales person but was surprised when Howard Lucas the owner became personally involved. When I came back a couple of days later to pick up my purchase, the tires on the used vehicle had all been replaced free of charge. This was the first time I have ever been a repeat customer at a dealership and I have no planes to ever go anywhere else. This was really a great experience.

We have six kids in this vehicle fits our family perfect. The gas mileage is better than you would expect. It definitely doesn’t ride like a luxury car. However why do you give up in some slight road noise you definitely make up for in convenience. It fits car seats well. And I’m 5 foot 11 and can easily move around inside.

My family has purchased five vehicles from them in the past three years. From sales to service they are the finest.