Traveling thru the area and 150 miles from my destination (so no prior relationship) and needed help with a Chevrolet diesel deceleration! Called ahead and was told to come on in! The tech and service manager stayed over an hour past closing to help me. I was already bracing myself that I would have to leave the truck and come back. Was fortunate to have family an hour and a half away that came to my rescue just in case. Repairs made! It would be worth buying from them just for the superior customer service in the service dept! So grateful!
My husband and I bought a 2016 Toyota Prius from Smiley earlier this year. We couldn't be happier. Car buying is not something I enjoy, but she made experience low stress and very smooth. We will definitely be back.
Smiley was excellent. This is our 2nd vehicle we bought from Smiley. If you have a question she always finds your answer. Midway is a very friendly atmosphere and a relax feeling when buying a car or a truck. She explains every option on your vehicle thoroughly before you leave and never hesitate to tell you to call her if you have any more questions. Thank you Smiley and the Midway Team GREAT JOB
All of the employees are knowledgeable and helpful. Great customer service during and after the sale. Very friendly environment. I drove about 75 minutes to deal with themand it was well worth the drive. Passing by many other dealerships along the way.
Karene really takes the time to listen. She found exactly what we wanted and made excellent recommendations. She followed through and even came in on her day off to help us finalize our purchase. She made the whole car purchase easy and seamless. In fact, she was such an excellent salesperson that we purchased a second car from her within the same month. We are looking forward to her serving us again in the future.
Better than most. Have purchased two vehicles from them in two years ! Karene Fisher knows her job and does it well. She always follows up when asked questions about the vehicle, even many months later. I???ll certainly purchase my next vehicle from her.
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