Used Ford hatchbacks for sale near Brandenburg, KY

My overall experience with Neil Huffman has been OK. They haven't done anything to make them stand above the rest nor any worse. One gripe that I have with all dealerships though is the time it takes to complete the sale. It took over 2 hours from the time we agreed on the price for the new vehicle until we started signing the paperwork. Again that's pretty common with buying a car but still excessive. My daughter also had already bought a used VW from Neil Huffman and had an issue with it on day one. The issue was that the Engine Oil level low light came on. They told her that the sensor needed to be reset and everything was OK. Shortly after leaving the dealership the light returned. I checked the oil level and found that it was in fact low (has the light indicated). The car was serviced and she has not had an issue since. I have a few maintenance visits for the car that I bought so I'll see how it goes, but for now I'm not to impressed with them from that prospective.

In Aug 2016, purchased the 2013 Fucus Hatch SE used in 2016, with 13,000 miles on it. With 35-37mpg on average with mixed driving. Early on OK without issues. Around 40K miles the transmission electronic control modual, ECM, needed an adjustment. The transmission is a learning transmission. It will learn how you drive and adjust shift points as your driving habits are learned by the transmission. My wife's driving habits are put it in drive and GO! My habits are different. Every now and then I will drive her car and shift the transmission as a manual drive, since the transmission is a manual drive transmission which has been automated. The engine and transmission only makes a subtle gurgle noise when as the car shifts from 2nd to 1st as the car comes to a stop. The car is sporty to drive, sensitive steering, good braking. It reminds be of a less expensive VW Golf. Currently we have 140K miles and the only wear on the car that shows is a failure of the heat shield and since I am a mechanically inclined guy who putters around fixing what is broken, there is wear on the clutches in the transmission, all due by my wife's driving habits of being a speedy driver. Since we already have it and its paid off, I will keep it. I will only purchase a Golf or Jetta when the transmission or electronic control module hiccups. I do realize the ECM has a recall if you're below 1450K miles.

I have bought 3 cars from digital auto over the years. Most recently in September 2023. We bought a 2010 hyundai sonata. It has been a great,solid car. Also bought a Honda accord a few years back, and it hasn't had a single problem in 3 years. We did have some proplem( transmission failure) with an Altima we bought there a few months later, but found out that is just common with that year make and model. So i dont blame Digital auto for that. Amy was great, friendly, low pressure. I did my research and knew the car had great ratings. I have seen many bad reviews on here lately. I do agree that the attention to detail on the quality of the cars has slipped a little since they have been expanding these last couple of years. But overall I think they sell used cars at a great price. Customers need to do their research about what they are buying. Thanks

Bought new in 2012 with 2.0L 5 speed manual. This car has been exceptional in every way. Never quits! Never stalled! 272,000 miles, 4 spark plugs, original clutch, just normal Maintenance using FOMOCO recommended oil & filters every 5,000 miles (synthetic-blend). It still gets 35-36 commuting and 38-39 Hwy. Incredible little car! Sad I can’t buy a new one!