Used Ford hatchbacks for sale near Chicago, IL

Sherry was amazing & did an excellent job at finding us the suv we wanted. We would definitely buy from her again and she became a great friend! The entire experience was seamless. We couldn’t be happier.

This is my first hybrid and is also my first Ford. In the past I've had many cars including an indestructible Honda Civic. This review will "compare" with the Civic because the Civic left the biggest impression on us for great reliability and cheap parts. The reason I gave the review 4 stars for reliability is because I had a minor coolant leak (a rusted hose clamp) and Ford charged me $250 to fix the hose clamp. I never had any problems with the Civic we used to have and if we did it was ultra cheap to fix it. Besides the minor problem the Ford C-Max has been great!!! I absolutely Love the high ceiling in the C-max. My head has plenty of room and I'm 6 feet tall. Much more room than the Civic. The Civic had 140hp and this Ford has 188hp, so its much faster than the civic! Also, The C-max costs me $35 in gas every TWO weeks!!! The last two cars I had I was spending $25-40 in gas in one week! So its faster, better gas mileage and more spacious and roomy than pretty much any car I've had lately. So far my experience with my first ford is very good. I like the style, the space inside and the comfort. I got the SE model instead of the Titanium so it doesn't have some bells and whistles. Overall I really enjoy the C-Max. I'm one of the very few people who thinks it looks cool. As for my future purchases... Ford is now on my radar!

Thank you to the team at E & A Truck Sales for the great vehicle, excellent service, attention to detail, and consideration of all our needs. We are extremely satisfied! The car has been running for almost a month without any complaints.

I love this car, the only exception is the transmission. The clutches jerk hard, only once in a while. It mainly jerks when someone besides me drives and only occasionally with me. Overall, I love this car!

They responded to my questions right away and followed up with. When did I want to test drive? The vehicle I did change my mind about the car and informed them of my decision so they were just fine. Thank you very much.

2014 Ford Focus. Best car I have ever driven. Fun to drive and I look sexy driving it. Passed it on to my daughter, 177000 miles and still runs great.

My vehicle will be paid off soon. It seems problematic situationa are starting. I read about recalls for 2017 ford focus. I've received NO letters from Ford yet. There are several recalls for make. Model and year 2017.

I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.

I've had my 2016 Focus SE for 9 years this year & will drive it until one of us dies. I've never had a problem with it. It gets great gas mileage, is comfortable & roomy. I've hauled many things that others thought wouldn't fit but with the back seats folded down ...no problem. I would recommend a Focus to anyone looking for a reliable vehicle.

Professional employees, clean environment, and well maintained vehicles. As a returning customer, this dealer has come a long way and always prioritizes customer satisfaction

I bought my 2017 Ford Focus SE 1.0L Manual New and only had minor issues with it it that was covered under warranty. only issues I had was the PVC needed to be replaced and the CV Axle seals. The Focus rode great, I ended up getting 45+ miles per gallons using 93 octane fuel and a pedal enhancer, made a world of a difference. She was a peppy little car. I loved the Black interior, the seat were fairly comfortable. I ended up trading it for a small SUV for more room because my son was growing so fast and needed more leg room for him. I regretted getting rid of it and just should have kept for my commute to work.

Had a wonderful experience here. Mo was wonderful. He knew exactly what I needed to get based on my needs and now I’m driving comfortably and in style.

Had the C-Max Hybrid for about a month, and overall it's been a joy to drive. A real all-purpose vehicle that routinely achieves 35-40 mpg in the city, the primary reason we sought it out was it's amazing visibility. Our 6'-5" teenager has not problem getting comfortable behind the wheel, and I've never driven a vehicle that has such great viewing angles - you almost feel too exposed while driving! The regenerative brakes are typically more sensitive than regular brakes, but overall I have only praise for this very versatile little car!

Relatively painless process when you don't have a great credit score to work with. They can finance where major dealerships cannot (will not). They finance in house

We pull behind our 34 foot rv Fiesta is 5 speed manual, no steering wheel lock, puts o miles on when pulling , great fuel economy.

I've been told Ford is not making the Fiesta anymore! So glad I found this one, she's a beauty 😍 I bought mine new (Ingot Silver) I lovingly call her Inga...😂 Sunroof and all..in Florida. My 1st new affordable car since I was active duty USAF back in the 90's. Pathetic,huh?

great gas mileage. smooth quite ride. but has plenty of power in gas mode! roomy cabin way more head space than our ford escape. over all very happy with this vehicle

Mike a very nice person to deal with simple and fast service, will recomend for any use car or truck

I own a 2013 manual Se model it has been a great car 35 miles a gallon. Love it and mad that Ford stopped making them..

Ford had a great idea in the C-Max hybrid. So many places we travel don’t have the plug ins for electric. We have many trips with 40+ to 50 mpg. Ford missed the mark when they discontinued manufacturing the C-Max. Bring back the car and make us look toward the future !

I recommend this car if you get it in a standard shift, I'm on my second focus and both were standard shift, the second one is an st and is awsome the first one was a 2013 se with a 5 speed standard and had no problems with either one, my wife's 2018 se has an automatic and so far has bine very reliable!

This dealership is so friendly and they don’t hound you to buy a car like a lot of places. They take their time with you and explain things. They take care of their vehicles too. I purchased a 2017 Ford from them.

I've known the 2013 Ford Fiesta SE for the last 10 years, got it new back in 2013, it's at 168,300+ miles at the moment. Not fancy by any means, but the seating isn't bad if you're under 6 feet tall, for example I'm 5'5" and I have decent leg room and headroom, no one else but the driver gets an armrest, for entertainment it has Bluetooth and the speakers are nice, it gets the job done of going from A to B safely without costing an arm and a leg. Small eco cars of course may not favor well in accidents but that's countered by the cheap value, which is great for safe drivers who may not have deep pockets. 35MPG with 12 gallon tank gets you roughly 400 miles full at the 15K price range these days while being fairly reliable, can't really be beat. Only thing I've had to do is change out an electrical board piece, the caliper belt, brakes, battery and the tires, but that's just what it takes to keep a vehicle going long term. One thing I have noticed though is that the transmission has a tough time changing gears when you're at a stop and trying to accelerate out of the first gear, but after that it's smooth sailing. It's been doing that no worse or better for at least a year now, just a quirk at this point. Don't wanna waste any big money on a big part like that if it only happens in low speed conditions where it's safe to be quirky.

Real curtious and knowledgeable staff I would tell my friends and family about this car lot

Cesar was a real help with buy my 2016 Ford C-Max. I appreciate the hard work and help. Looking forward to working with him again..

I love my car. Reliable and a great commuting vehicle. Very good in gas, great car for first time drivers, ease to drive and is very cute.

Buying a car at this dealership can only be described as stress free. Ed was extremely helpful in every way, including not selling the car out from under us in between making an appointment and us arriving to look at the car. He immediately made us feel comfortable, as if we were his family. The car, a 2010 Volvo S80 T6, was very clean with new tires and an oil service already performed before the sale. Again, Ed will not let you down and I fully recommend his dealership!

In Aug 2016, purchased the 2013 Fucus Hatch SE used in 2016, with 13,000 miles on it. With 35-37mpg on average with mixed driving. Early on OK without issues. Around 40K miles the transmission electronic control modual, ECM, needed an adjustment. The transmission is a learning transmission. It will learn how you drive and adjust shift points as your driving habits are learned by the transmission. My wife's driving habits are put it in drive and GO! My habits are different. Every now and then I will drive her car and shift the transmission as a manual drive, since the transmission is a manual drive transmission which has been automated. The engine and transmission only makes a subtle gurgle noise when as the car shifts from 2nd to 1st as the car comes to a stop. The car is sporty to drive, sensitive steering, good braking. It reminds be of a less expensive VW Golf. Currently we have 140K miles and the only wear on the car that shows is a failure of the heat shield and since I am a mechanically inclined guy who putters around fixing what is broken, there is wear on the clutches in the transmission, all due by my wife's driving habits of being a speedy driver. Since we already have it and its paid off, I will keep it. I will only purchase a Golf or Jetta when the transmission or electronic control module hiccups. I do realize the ECM has a recall if you're below 1450K miles.

This was by far the best car buying experience EVER! Victor was professional , prompt and made sure our transaction ran smooth from start to finish ! Victor took extra time to show us all the cool features our new Toyota Corolla has. The finance guy made sure we got the best rate and helped us find the best deal for an extended warranty. Can not say enough good things about this dealership and the entire team at West Chicago auto mall

I use to only own Hondas- I had Accords and Civics and they were very good cars. However while in college, I needed a new car and was on a shoestring budget. That landed me my first Ford- a Crown Victoria. Now that was an amazing car- very cheap to maintain, easy to work on, etc. It was so amazing, my next car was another Crown Victoria! It too was just as reliable, but unfortunately at over 200k miles and rusting out considerabily, it was time to upgrade. Unforuntately Ford doesn't make the Crown Victoria anymore, but being loyal to the brand, I started looking around. After researching for approximately a year, I felt comfortable enough to pull the trigger on the 2017 Ford C-Max Titanium Energi, and it was a very good decision! It's incredibly comfortable, the heated seats are amazing, and the visibility is awesome as well. The fuel economy is pretty amazing as well- I've averaged about 46 MPG since I got the car in November of 2024. There are a few things I would change if Ford were to ask me- first, there is no map light. The dome light is adequate but its over my head and behind me whereas a map light would be ideal because sometimes you need light directly above you. Second, on a cold day, when you set the heater on 90, the blower will blow cold air on you immediately before the engine is warmed up. Even my old 2005 Crown Victoria did not do this- the blower would not blow any air until the engine had warmed up. Beyond those two complaints, it's an amazing car and perfect for bopping around town.

I contacted the dealership online on a SUNDAY (when they're closed) and Mia emailed me that same day. I went in that Monday, did a test drive with TIM (awesome guy) and left with my purchase. I did a trade-in, but forgot a few personals left in my old car. Contacted them once again, Mia said to come get the things I had left behind, so I went in and MAVERICK (another awesome guy) had took care of me as far as that. Real genuine people and I am very pleased with my Toyota Highlander.

I LOVE MY CAR, SO FAR IT'S GREAT, I CAN GET OUT OF IT EASY. THIS CAR IS JUST PERFECT FOR ME, WHERE I LIVE YOU HAVE TO HAVE A CAR.I'M THANKFUL I COULD GET IT. HANDLES VERY NICELY, THE CAR INSIDE IS GREAT. IT'S VERY COMFORTABLE,