Used Ford SUVs for sale near Central Garage, VA

From the moment I booked my service appointment to the moment I was handed the keys. Everything went like clockwork

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

We were super happy with the experience we had at Richmond Ford, in purchasing our new 2024 Expedition.

Transaction went very smoothly, from when I inquired online up to the final buying process. Chris Anderson was so quick and accommodating with my questions through email and in person. He introduced us to Mikey (Allen Johnson) who did an excellent job throughout the entire transaction. He made sure that all our requests for discounts and add-ons were granted to our satisfaction. And of course, Tony, the finance man, was very knowledgeable and explained everything clearly. I commend all the staffs for their amazingly excellent customer service. They made my first buying experience with Sheehy very memorable. Thank you so much!

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

I recently had my F-150 in for significant service at Sheehy Ford and worked with Service Advisor Stephen Whitman. Stephen took excellent care of my vehicle and clearly demonstrated that he cared about both the quality of the work and my safety. He was professional, communicative, and kept me informed throughout the entire process. Based on this experience, I am very satisfied with the service provided and would gladly work with Stephen again and recommend him to other customers.

Apple play used to connect but no longer does. Didn’t notice passenger door wasn’t installed properly until I took a road trip and the noise!!! Drivers side arm rest squeaks as though it’s about to come apart. Very noisy engine over 40 mph.

Brandon was very helpful with our car buying experience. He was incredibly personable and answered all of our questions. We enjoyed working with him and making our purchase.

The vehicle meets al my family needs. The vehicle was within my budget. The vehicle was well maintained. The interior was we’ll kept. Love it !

A very simple straight forward process. The entire team from start to finish was well organized, experienced and very cordial. They have refined the entire process from start to finish and kept it simple and streamlined. I couldn't be happier!

I purchased a 2025 Ford Explorer Platinum with the 3.0 liter 6 cyclinder. The car has lots of power and drives well. It has lots of acceleration and easily pulls a 5000 lb trailer. Things I like about the car: 1. Heated and cooled front massage seats. On a long drive the massage seats are fabulous! 2. Very good radio/sound system 3. Wireless Apple/Android connectivity 4. Lots of cargo space What I dislike: 1. Gas mileage between 19-22 mpg 2. Lane departure system annoying 3. Had a rattle noise in the front of the car at 9000 miles that the dealer could not find. At 11,000 miles, the rattle mysteriously went away. No idea what is going on here. 4. Sometimes when I open the rear hatch, the chime sounds loudly, The next time it does not sound at all. Wish I could just turn it off. ??

We worked with Lloyd at this location, and he was knowledgeable, and extremely helpful with us in choosing and later purchasing our vehicle. He explained all of the other services (leather upgrade, warranty, gap coverage, etc), and we are please with our purchase. The facilities were in great shape, and I would highly recommend anyone looking to purchase their next car from this location!

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

GQ and Denise made experience awesome, never felt overwhelmed or put in an awkward position. From initial contact to the finalization of what I thought could only be a dream purchase, I received answers to all questions and felt like I had not only purchased a vehicle but made great friends. They were welcoming, knowledgable, friendly and have adapted and project true customer service. If you want the "REAL DEAL" this is the place to go. Again, GQ and Denise were absolutely the best. Many years ago there was a movie called It's a Wonderful Life with the infamous character "George Bailey", for those of us who know of the movie I must say that if you are afforded the opportunity to purchase anew or used vehicle and you have any worries or concerns go to Hyman because they represent the "Its a wonderful Life" and GQ is definitely the George Bailey. Just a great experience.

I purchased the 2022 Timberline preowned about 1 month ago with appx 50k miles on it. I was disappointed that it does not have memory seats or a garage door remote button. (I didn't even notice this when test driving it). Who makes a car today with all the tech this car has and leaves off these 2 things! The interior is comfortable & well laid out. The ride is smooth & quiet. 2.3L turbo 4 cylinder is quiet & has amazing power. At idle it’s hard to tell that the engine is even running. The prior owner put on Michelin tires which contribute to the smooth, quiet ride. The seats are ActiveX (Ford’s name for vinyl) with cloth inserts. I’m 5’ 10” and 175lbs. My son who rode with me is 6’ 3” and 250lbs. Both of us found the seats comfortable & supportive on our 1st road trip. I’ve driven a Kia Telluride, which is a direct competitor. The Kia has a little more tech but I found the ride to be on the harsh side, especially in the second row. This may be attributable to the low profile 21” tires. The Timberline has 18” balloon tires which I much prefer. 2 weeks after purchasing it I made a 2,200-mile road trip from Dallas TX to Orgon. Fuel mileage ranged from 21 to 28 with an overall average of 24 mpg. *if I don’t drive over 70 mph on the highway the fuel economy goes up to about 32! *these numbers are from the actual miles & gallons of fuel used, not from the dash numbers, which I found are a little optimistic. It has a few bugs that I’ll have to deal with, but it’s a used Ford & not a Lexus. Overall, I'd say I'm very happy with this car & would recommend it.

Came in for squeak and rattle in the front end of my Shelby GT identified in a Ford tech service bulletin. Janet in service had it already, ordered the parts, and when I returned repaired the car in the time they promised with great results...squeak and rattles are gone. Great people, very friendly, and know their stuff. Highly pleased.

I upgraded from a 2017 Explorer Sport to a 2025 Explorer ST. It handles better. It sounds better. It is faster. The interior is way better. The seats hug you. The infotainment system is fast and works really well.

I love this vehicle. My 2022 Ford Explorer XLT far exceeds my expectations. Handling is great. Performance is far better than expected. Gas mileage is 26mpg combined average for the 16,500 miles I have on the vehicle so far. The interior fit and finish could be better and the original tires...not holding up very well. The vehicle is comfortable and always a pleasure to drive. I always get compliments on the exterior style. In my opinion, it's one of the better looking SUV's on the road. The rear biased drive train give it superior handling, better than anything I test drove. Chevy, Subaru, or the Kia.

Good experience, very nice handling and easy to manipulate all the features. Mine is the limited version and it is really a nice and enjoyable car. Not sure it’s the in 50 plus years of driving but it is darn close.

This is my fourth Explorer. I decided in 2018 to order the top-of-the-line Platinum. This vehicle has all the bells and whistles for a person that wants the luxury of one of Fords top models. It has Platinum leather seats that are very comfortable. If you can find today, buy it. It has the 3.5L V6 that has great power on acceleration. You can only buy a V6 now on the 2025 Explorer ST which is a 3.0L. The cost is around $60,000 Loaded.

Kareem was excellent help! Would recommend this place to anyone, was very happy with the Honda Odyssey I purchased!

Best Ford, other than a pickup, I've ever owned. Minor issues and recalls. All fixed or checked expertly here in Woodbridge VA. Only 80,000 miles. All highway. Tows a trailer perfectly straight. 4X4 with tow package. Getting ready to sell. Nobody else in the house to use it ! Lol

Always great customer service. Prompt and friendly. Jordan and Jenny. Mike the service manager us always a pleasure to work with. Very knowledgeable and willing to help.

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.

I called Saturday inquiring about a Jeep Grand Cherokee for my daughter. Sydney took my call, and answered all my questions. We drove up Monday from South Boston to test drive, and finally buy the Jeep. Sydney was professional and friendly, Blake was as well, and Robert, who completed the transaction was quick and friendly. Everyone else, even though they didn’t assist us, we’re friendly as well. Restrooms were clean. Would recommend

Purchased new July 5, 2024 now have approx 16,000 miles recently took a trip that was total 4,000 miles. Wife states as the most comfortable vehicle she’s ever had especially on this long trip pulling a 6x12 enclosed motorcycle trailer from Chicago to Scottsdale, AZ. Nimble handling even in the mountains and plenty of power! 5 Stars Ford!!

Allen Johnson at Sheehy got us a great deal on our Bronco. He was attentive, knowledgeable, and very flexible with his schedule. The only gripe we had is that our windshield got a crack within the first week, which apparently is somewhat common with Broncos. We had seen where other dealerships had repaired the windshield in these circumstances, but Sheehy was not interested. Initially they offered to help get us a windshield replacement price at their negotiated cost, but then they never provided that offer. Love the car!

They have been my dealership for servicing since I bought my truck from them. The service department team have a really good service manager Jason and the service team guys and women are detail with their customers and explain all before servicing and afterwards extensively so you leave satisfied. The operators who work the phone calls in to the dealorship are exceptional as well and they don’t get enough praise for their detailed work as well taking all the calls to direct where to go to keep the dealership in order. The billing department and car sales team are good as well or I wouldn’t have purchased a truck off their lot. Worth a look for your next ride at the dealorship …

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

I feel that Jeff Dowdy in the service department went above and beyond our expectations. I am sure his staff was also involved. Definitely a five star experience. Ralph Wheeler

So far so good. It’s actually a tank of a vehicle. Great for family rides. It accommodates all my our needs. Not to mention, not to bad on gas as well.

Everything went well. I wanted to buy a car that day off the lot, and the salesman made it happen. It was a friendly environment, but professional.

Love the car but still has problems with the Collison message keeps coming on. Still trying to get the factory code to program some systems. Had it at 2 different dealers. The I bought it at does not return calls.

My second time buying a car at this dealership. Great experience

I bought this vehicle in December of 2023, and I have been pleased with the performance and the room inside the car. The boot (trunk) has lots of space. The silver paint with the black wheels looks really sharp. The best appeal for me to purchase this vehicle is that it's reported to rarely need to be in the shop for repairs. It's always been my experience that if you take care of your vehicle then it will perform well.