Used Ford SUVs for sale near Decatur, AR

Yesterday I gave a very negative review. I should have waited. Today I had a call from Ryan the Service Manager and he understood my my frustration. After talking I found out he had been the Service Manager at the Dealership I had used for 10 years before I bought my Renegade. Now I have confidence all will be OK. If anyone has had a bad experience like I had give him a chance to fix the problem, I am sure you won't be disappointed.

I have owned products for over 40 years, and this is the best vehicle that I had purchased! It rides smooth, excellent gas mileage, and a lot of room.

I was looking for a very specific vehicle configuration for my wife because she really only cares about the color, and I wanted a loaded Explorer (for me) in Atlas Blue (for her; a 2021 color not available on the 22s). So I was referred to Mike Smith and he was great to work with. He contacted me almost immediately and answered the questions that he could while taking down the unanswered questions that he needed to find out about. We texted and emailed back-and-forth for a bit and when it was clear to me that this was the vehicle I was looking for, I put down a deposit and we made arrangements to visit. Mike even picked us up at the airport. Very nice guy and easy to talk to, but he's also a good listener and never pushed us into anything that we weren't looking for. We drove the vehicle and of course my wife loved it. So we drove to the dealership and did a little bit of paperwork and the vehicle was ours. The gentleman in Finance (Jonathan McCoy) was great to work with also. We went through the paperwork quickly but thoroughly and we were able to get on the road to enjoy the new vehicle. I've been buying cars/trucks for about 45 years and have owned 30-something vehicles and I don't think I have had a better buying experience. We live several hours away (as I mentioned, we flew to Bentonville) but it was definitely worth it. I would do it again in a heartbeat and will call Mike the next time I'm in the market for a vehicle.

I met with Jonathan regarding extended warranty for my truck. He was very helpful and knowledgeable. He answered all my questions regarding the coverage and explained all to me.

Tou lê free ownership. Best car I’ve owned, literally. So much that we got a second one that my wife uses. Both Base (Select) trim. Very fast, reliable, quietest cabin ever. Will get a GT as soon as the lease ends.

I had the best experience purchasing a Bronco Sport from McClarty Daniel Ford yesterday (8/7/2025). My salesman (Simone Lamanna) was very knowledgeable and went the extra mile without making me feel pressured. He’s an exceptional person and was a pleasure to work with. I highly recommend him to anyone in the market for a new or used car. I also had the pleasure to work with Jonathan McCoy (finance director) he was also a pleasure to work with. I will without a doubt be a returning customer from servicing my new vehicle to possibly purchasing another vehicle in the future. What a fine group of people you have representing McClarty Daniel Ford. Thank you, Lore L

I had a great experience at Steve Landers Toyota in Rogers Arkansas Robert Pedro and even the general manager himself help me get my dream car I highly recommend Steve Landers Toyota

7 Ford Edges and the 2024 is rock solid yet quiet and great performance. Everyone wants to use the Edge when we go anywhere. The controls are easy to use for non distracted driving. Long road trips are un eventful and tires last forever. Loading space in the rear is flat easy and lots of space. Good visibility and safe.

We would like to thank David Hastings for the help on our 2024 maverick hybrid. He was very helpful and professional. Give him a high five for a job well done. Thank you Larry and Sheila Craig

If you plan on buying a ford edge from 2017, or anywhere between 2015-18, I implore you to make sure that you buy a used one. Why, because if it has over 100k miles on it, there's a good chance it had a good gen 1 engine in it or already had the cracked gen 1 engine in it replaced with a new gen 2 engine in it that won't crack anytime soon. This is a known problem with the ford edges and other models that come with that specific first generation model inline 4-cylinder between the 80k-100k miles marker, Ford knows about it and a recall should be issued but they won't be doing that anytime soon. So, if you by a ford edge with under 60k miles on it like I did, immediately purchase the 50k miles powertrain warranty at designated ford dealer, and if the car is a CPO get the 100k miles warranty no matter what the miles on it currently are, you no idea if the engine you got is going to crack, so make sure you get the warranty plan that will cover replacing the engine and anything else that goes wrong with the needed number of miles to cover the 80k-100k miles marker; my edge almost made it to 100k miles before it cracked. And because the new engine put so much back pressure on the old transmission, the engine killed the transmission, so I got that replaced too! $205 deductible later, and I essentially got an entire new car, I'll drive the thing till the wheels fall off at this point.

As usual, great service and experience, Had my 2019 Buick Enclave's oil changed and tires rotated. Will definitely consider McClarty Buick when looking to trade vehicles in the future.

I purchased the 2022 Timberline preowned about 1 month ago with appx 50k miles on it. I was disappointed that it does not have memory seats or a garage door remote button. (I didn't even notice this when test driving it). Who makes a car today with all the tech this car has and leaves off these 2 things! The interior is comfortable & well laid out. The ride is smooth & quiet. 2.3L turbo 4 cylinder is quiet & has amazing power. At idle it’s hard to tell that the engine is even running. The prior owner put on Michelin tires which contribute to the smooth, quiet ride. The seats are ActiveX (Ford’s name for vinyl) with cloth inserts. I’m 5’ 10” and 175lbs. My son who rode with me is 6’ 3” and 250lbs. Both of us found the seats comfortable & supportive on our 1st road trip. I’ve driven a Kia Telluride, which is a direct competitor. The Kia has a little more tech but I found the ride to be on the harsh side, especially in the second row. This may be attributable to the low profile 21” tires. The Timberline has 18” balloon tires which I much prefer. 2 weeks after purchasing it I made a 2,200-mile road trip from Dallas TX to Orgon. Fuel mileage ranged from 21 to 28 with an overall average of 24 mpg. *if I don’t drive over 70 mph on the highway the fuel economy goes up to about 32! *these numbers are from the actual miles & gallons of fuel used, not from the dash numbers, which I found are a little optimistic. It has a few bugs that I’ll have to deal with, but it’s a used Ford & not a Lexus. Overall, I'd say I'm very happy with this car & would recommend it.

We had a fantastic experience working with Brian Rigsby! He was able to meet our transparency needs and help navigate the transaction without playing games. Our new to us 2020 Volvo XC40 was an awesome edition to our family and we’re happy we were able to work out a deal.

Bronco Sport had a much more sporty feel then all the car-like SUVs I drove. I like the different drive modes, match between transmission and turbo engine, taughtness of steering, abundance of features/ease of use on Big Bend model, solid suspension. This vehicle will hold up much better than the other SUV’s I drove in tough driving conditions. I guess I’m open to Ford as a car manufacture going forward.

Called the dealership prior to driving there from Kansas City. Worked out a deal on my trade over the phone and drove the 3 hours to the dealer that same day. Once I got there they had my Jeep washed, detailed, and fueled up. I came with my own financing, but they were able to make me a better deal on that as well. Thank you to every on staff that made my buying experience amazing. I would make the 3 hour trip again in the future when it's time to buy my next vehicle!!!

My family and I are loving our new bronco. I had the great experience at our ford dealership. Overall our bronco car is amazing and awesome.

I have a '22 Base. My wife and I love it. We needed a 4x4 when we move to a more rural state and although we're generally happy with the vehicle, we can't help roll our eyes of the number of recalls and reliability questions surrounding the model. Had I known about the difference in the 1.5L to 2L engines, I'd have opted for the 2L engines, but that's only available at the top trimmed Badlands. This is almost the perfect vehicle for a two person household who has a dog, likes to take day trips and it pretty good on fuel economy (32mpg over 15k miles). The interior is pretty cheap, however. I would recommend the vehicle, however, but only with the 2L engine and only with a warranty. There are just too many concerns with this vehicle to own it without a warranty

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

I firmly believe that they helped me reach my dream of being able to have a nice car for me and my family through these hard times.

Reliable with excellent features, looks sleek and drives great! The ability to switch from two to four wheel drive helps save gas mileage. The ride is smooth and with the top down it’s a real treat to drive around on a warm day.

I have a 2500 GMC, and actually live about 260 miles from Springdale. Coming thru Arkansas this week my truck went into power reduction. On star told me it was a transmission fault and the truck wouldn't run over 55mph. I knew Crain was up off 412 and was hoping for a miracle to make it back home that night. It was 15 till 6 when I got there and Harrison was absolutely my hero! He told me the issue, said I maybe able to get it where you can make it home and he absolutely kept his word! Most people at quiting time don't really care to hear a story of some guy that has already spent 4 days away from and wants to get home, they have already put in a days work and ready to head that way themselves. Harrison not only took the time but I am glad to report I made it home safe and sound. Got with my local dealer and they are going to get it fixed for good once they can get a part. I just have to say my next time thru Springdale I'm dropping off some donuts for my best new friend in Arkansas!! Thanks again Harrison your the man!!

Purchased new July 5, 2024 now have approx 16,000 miles recently took a trip that was total 4,000 miles. Wife states as the most comfortable vehicle she’s ever had especially on this long trip pulling a 6x12 enclosed motorcycle trailer from Chicago to Scottsdale, AZ. Nimble handling even in the mountains and plenty of power! 5 Stars Ford!!

First service on my new 3500HD. Getting ready for a cross country trailer trip. Colby in Service made sure everything was handled. Great coffee and fresh donuts to boot!! Lol This dealer has done nothing but earn my trust and my business.

Always loved ford. Had two rangers which were gas pigs but they would go through any cold Canadian winter with ease. Had a jeep which gave me not alot of issues but one major electrical issue. Got rid of it and got my bronco. I absolutely love it. Great in the snow and the look of them is just beautiful.

John was great. We were able to trade our vehicle for a Tahoe, and John had all the paperwork prepared before we even arrived

great comfortable car. Beautiful color, excellent trim options and reasonable fuel economy. Third row seating is there if you need it otherwise plenty of room for shopping groceries

Great team. Got me in the same day as I was visiting and needed an oil change before heading home.

I love this vehicle. My 2022 Ford Explorer XLT far exceeds my expectations. Handling is great. Performance is far better than expected. Gas mileage is 26mpg combined average for the 16,500 miles I have on the vehicle so far. The interior fit and finish could be better and the original tires...not holding up very well. The vehicle is comfortable and always a pleasure to drive. I always get compliments on the exterior style. In my opinion, it's one of the better looking SUV's on the road. The rear biased drive train give it superior handling, better than anything I test drove. Chevy, Subaru, or the Kia.

No games. Respectful and professional. Jeff was great. Fair trade offer, excellent detail on the vehicle I bought. Prompt processing. I‘ll look to Fayetteville Toyota next time I’m buying.

Generally the styling is nice, you really can see where the older Escape was used as the basis for this vehicle. The interior is nice and comfortable. Ford missed the mark on storage. The dead space behind the screen, as one example. You can buy a bin that will fit very nicely in that spot. Mileage has been good. Road noise can be a little much as times, and the ride can get a little jittery at speed. There is an odd shudder between 35 and 40mph, that the service tech said is from "cylinder deactivation". Ford and other manufacturers have had this technology for a long time. Seems hard to believe that Ford would screw it up. Was told that it happens in Eco or Normal mode. In Sport mode it's less noticeable, and doesn't really effect the mileage that much. Tried it, didn't see much of a difference. Other issue is legroom in the back seat. I'm 6'4" (and it's surprisingly easy for me to get in and out), but I need to have the seat back a bit. Leaves very little room for a back seat passenger. Overall, pretty good vehicle. Hopefully in the next gen, they'll correct some of these issues.

Adam Winfrey at Crain Kia Bentonville was great helping me get scheduled for the very next morning when I came in a little frantic about all of my headlights suddenly not working & also scheduled me to have my 30K mile service done at the same time. So thankful he was able to arrange a driver to take me home during the 3-4 hour service and pick me back up when my car was ready. Even better, my car was vacuumed and beautifully washed waiting for me. That was a great surprise! Especially after my last service at Crain Kia Fayetteville not going well at all. So bad I swear I would go back… I truly appreciate Crain Kia Bentonville’s excellent customer service, attention to detail and going above and beyond to ensure I felt safe leaving in my vehicle after my Fayetteville service left me a little traumatized. Thanks again Adam!!!

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

Friendly and helpful as always! Fixed an issue caused by a quick lube. Oil filter not tightened. Will recommend Crain Springdale service to my friends.

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.