Used Ford SUVs for sale near Fair Oaks, VA

Excellent service advisor and assistant service manager - James Kim. The service department receives high volumes of customers, but James is always ready to give his customers great service and honest assessments and results. While convenience is also a reason I take my vehicle to Koons, pricing is also competitive and I prefer using OEM parts for my vehicle.

Generally the styling is nice, you really can see where the older Escape was used as the basis for this vehicle. The interior is nice and comfortable. Ford missed the mark on storage. The dead space behind the screen, as one example. You can buy a bin that will fit very nicely in that spot. Mileage has been good. Road noise can be a little much as times, and the ride can get a little jittery at speed. There is an odd shudder between 35 and 40mph, that the service tech said is from "cylinder deactivation". Ford and other manufacturers have had this technology for a long time. Seems hard to believe that Ford would screw it up. Was told that it happens in Eco or Normal mode. In Sport mode it's less noticeable, and doesn't really effect the mileage that much. Tried it, didn't see much of a difference. Other issue is legroom in the back seat. I'm 6'4" (and it's surprisingly easy for me to get in and out), but I need to have the seat back a bit. Leaves very little room for a back seat passenger. Overall, pretty good vehicle. Hopefully in the next gen, they'll correct some of these issues.

Deon did everything in his power to get me approved,I'll forever comeback to easterns. They are dedicated to get you in a vehicle

I purchased the titanium awd edge which came with 20 inch wheels and the ride was a bit rough. I had a 2016 with 18 inch wheels and it was very smooth. I found a set of 18 inch original ford wheels, purchased new tires and now it rides like a dream. It´s quiet, handles well, the interior is a bit dated, but has all the tech and safety I need. I compared the X3 and Q5, but the Edge had a lower price and was loaded. Not a single problem since I bought it, just regular service and one recall that was fixed while I waited at the dealer. I highly recommend it.

Bryce Do was very helpful, and patient with me during our 7 month interaction between me starting to think about replacing my old truck, and finally, last minute, like phone call, "I'm on the way!" at 5 pm on a holiday. He showed me the vehicles I was considering and showed me how the features worked. The only detraction from my experience was in the finance department where they didn't honor the price on the website, and I paid more than I expected to when going in.

If you plan on buying a ford edge from 2017, or anywhere between 2015-18, I implore you to make sure that you buy a used one. Why, because if it has over 100k miles on it, there's a good chance it had a good gen 1 engine in it or already had the cracked gen 1 engine in it replaced with a new gen 2 engine in it that won't crack anytime soon. This is a known problem with the ford edges and other models that come with that specific first generation model inline 4-cylinder between the 80k-100k miles marker, Ford knows about it and a recall should be issued but they won't be doing that anytime soon. So, if you by a ford edge with under 60k miles on it like I did, immediately purchase the 50k miles powertrain warranty at designated ford dealer, and if the car is a CPO get the 100k miles warranty no matter what the miles on it currently are, you no idea if the engine you got is going to crack, so make sure you get the warranty plan that will cover replacing the engine and anything else that goes wrong with the needed number of miles to cover the 80k-100k miles marker; my edge almost made it to 100k miles before it cracked. And because the new engine put so much back pressure on the old transmission, the engine killed the transmission, so I got that replaced too! $205 deductible later, and I essentially got an entire new car, I'll drive the thing till the wheels fall off at this point.

This is my second time purchasing a car with Jason!!! he really is the best ask for Jason when you go here !!

7 Ford Edges and the 2024 is rock solid yet quiet and great performance. Everyone wants to use the Edge when we go anywhere. The controls are easy to use for non distracted driving. Long road trips are un eventful and tires last forever. Loading space in the rear is flat easy and lots of space. Good visibility and safe.

Tey was very helpful. And did what he could to ensure I was beyond satisfied.

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

It was very proffessional service. iI like the show room very clean and staff was very friendly. Definetly worth to visit it. Work shop is also very nice.

I have a 2021 SEL. No problems thus far with 18,000 miles. The seats are the most comfy of any vehicle I’ve had. It has the fake leather ones. It’s all I need. I average 29 mpg but mostly drive in town.

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

I bought a brandnew 2023 Ford Bronco Black Diamond 2.7L with Sasquatch packaje in November 2024, there are no complains up to now, it runs better than I expected and is very comfortable inside. Acceleration is also better than expected in spite of 35 inches factory tires, I love it.

Excellent service for the recall I had on my truck. Craig was great to work with.

It says online the 2020 has recalls but if u want the truth type in your vin number and see if yours does even have any recalls or anything cuz my does not and Its a 2020 3 cylinder turbo inline engine and Its a tank def not a evoboom or anything even close to that it's been great and continues to be a great buy at 8 grand I got the best deal in guna find for this gem in a dark gray and nice interior design

Best deal ever. Sales person took her time to explain about the future of the car very well behaved. Finance people were very nice. Also they give us the best rate.

Overall a very fun and inviting car! Surprised by its ease of use and quality! Enjoyed both its highway driving and off-road use. Highly recommend for anyone who's interested in a big, fast, and fun SUV.

I recently bought a 2024 Corolla Cross from Miller Toyota and received amazing customer service from Manolo Manzanera. This is the second car my family bought from Manolo. He answered all of my questions and made the experience as simple as possible. The dealership is fantastic - both cars were Toyota gold certified and came with warrantees. The finance manager, Jose, was also very fast and transferred my plates so that I didn't have to go to the DMV. There was no sales pressure from either Manolo or Jose - i truely felt like they had my best interests at heart and wanted to make it a good experience. Manolo also connected my phone to the car, saving me the time and hassle of doing it myself. Highly recommend this dealership and Manolo.

I bought 2015 used and am impressed with my edge. I had an explorer before the edge that was totaled in a crash. The explorer was a very safe vehicle to be in when unfortunately totaled and with the edge being the little sister I feel safe and secure almost. Just uneasy because of recalls.

Friendly & exclent service, The service advisor was great and knowledgeable.time wise was right under the 1.5 as the told me upon arrival to the dealer.

This has been the best vehicle I've ever owned and the best Mustang I've ever owned. We will have put 15,000 miles on it soon and I am looking to buy a second one.

Just purchased my second Ford Ranger from Mike Zeller and the folks at Sheehy. Great team working together to make the customer completely satisfied!! Highly recommend these folks to anyone!!!

traded in my 2016 Mustang GT in for the 2025 Escape and so far I'm loving it, good gas mileage, reliable, such a smooth ride and fun to drive.

Ashley & co handled the repair with my Mustang well! The catalytic converter failed and fortunately fell under warranty. Dropped it off and picked up with a few days with no issues.

I have a '22 Base. My wife and I love it. We needed a 4x4 when we move to a more rural state and although we're generally happy with the vehicle, we can't help roll our eyes of the number of recalls and reliability questions surrounding the model. Had I known about the difference in the 1.5L to 2L engines, I'd have opted for the 2L engines, but that's only available at the top trimmed Badlands. This is almost the perfect vehicle for a two person household who has a dog, likes to take day trips and it pretty good on fuel economy (32mpg over 15k miles). The interior is pretty cheap, however. I would recommend the vehicle, however, but only with the 2L engine and only with a warranty. There are just too many concerns with this vehicle to own it without a warranty

I was referred to Mike Zeller from a previous customer of his and he did not disappoint! His friendly nature, his laid back approach and his sense of humor made the whole experience 100% worth it. I wasn’t planning on buying same day, but Mike made it so easy that it was silly to not just proceed. Pricing, explanation of process and demonstration of car and its features was so relaxing and great. Why can’t all dealers be like this! Sheehy Ford of Gaithersburg is very very lucky to have him. And now, I have a trusted friend in the car business. Thanks Mike Zeller and thank you Sheehy!

It's a nice vehicle. Roomy. Great features. The trunk has a lot of food. Lots of head room and leg room. Would recommend this vehicle.

I am again impressed by Sheehy. I have purchased 2 cars from their Subaru dealership. I wanted to try something new. Maxx Manu at their Springfield Ford did not disappoint. He provided the warm welcome and lissltened to my concerns and and budget to find the right car. I'll be back to see Maxx again and I would recommend him to anyone!

Great overall small SUV. Good styling, and a more truck feel than most small SUV's. Nice road feel. And good color selection. Definitely recommend this one.

Very friendly and good staff. Joe helped me getting my new, but used, car with bery smooth transactions. The finance person was also very helpful on the last step. I give 4 starts because I was not able to talk to anyone after the service. One thing I would recommend is make sure you have all ready before walk out with the car, otherwise, it is hard to reach out to them again. Other than this, 5 star dealership.

Always loved ford. Had two rangers which were gas pigs but they would go through any cold Canadian winter with ease. Had a jeep which gave me not alot of issues but one major electrical issue. Got rid of it and got my bronco. I absolutely love it. Great in the snow and the look of them is just beautiful.

I think that Jesus Rosa did a great job in providing information and making sure that we had all of our questions answered. If i was going to make another purchase i would definetly give Jesus Rosa

This vehicle is amazing! Capable and fun to drive! No matter the weather I’m confident! I think that this will become a real success for Ford! Now I’m waiting for my new one; a 2025 Badlands!

Work was done quickly and correctly. Staff was courteous and happy to answer any questions.

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

I need to bring my vehicle back to be able to give a better review. I did think the dealership could've given a loaner vehicle if they thought services would go longer then expected. Because monetary was not the problem this time.

I bought my 08 ford edge sel used. I did tune up first week of ownership and regular maintenence as scheduled. Always reliable and comfortable. Only complaint is back interior. The light in the trunk was always covered as I always had stuff in trunk and back window did not open separate from trunk door like other suvs. Unfortunately after 7 years and 100000 miles plus from me I became unconscious while driving and destroyed her. She saved me though. Impressive safety in crash. Definitely would buy again

Ryan was extremely helpful during our recent visit while our CX-5 was getting maintenance checks. Appreciated all his efforts as I had my children with me.

My family and I are loving our new bronco. I had the great experience at our ford dealership. Overall our bronco car is amazing and awesome.