Used Ford SUVs for sale near Grand Rapids, MI

We had a Great Experience with our Our Salesperson - Pete Seif! He was personable & very helpful with helping us select our new Vehicle - Smart..knowledgeable & answered all of our Questions! Everything was handled very efficiently by Pete & other Team members…including a Trade In - Would highly recommend Pete if you visit Serra Honda! We appreciated his Expertise & willingness to go the “Extra Mile” Thank You!!

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

Brian replied quickly and tried to meet my needs. I would recommend him and use him in the future.

I have a 2021 SEL. No problems thus far with 18,000 miles. The seats are the most comfy of any vehicle I’ve had. It has the fake leather ones. It’s all I need. I average 29 mpg but mostly drive in town.

They were fantastic from beginning to end. I had the privilege of working with Eli Bailey and he was quick to respond, so helpful and explained everything in such great detail. They took such great care of the whole process.

I have owned products for over 40 years, and this is the best vehicle that I had purchased! It rides smooth, excellent gas mileage, and a lot of room.

love the relaxed new facility and excellent follow up received from the service adviser

Generally the styling is nice, you really can see where the older Escape was used as the basis for this vehicle. The interior is nice and comfortable. Ford missed the mark on storage. The dead space behind the screen, as one example. You can buy a bin that will fit very nicely in that spot. Mileage has been good. Road noise can be a little much as times, and the ride can get a little jittery at speed. There is an odd shudder between 35 and 40mph, that the service tech said is from "cylinder deactivation". Ford and other manufacturers have had this technology for a long time. Seems hard to believe that Ford would screw it up. Was told that it happens in Eco or Normal mode. In Sport mode it's less noticeable, and doesn't really effect the mileage that much. Tried it, didn't see much of a difference. Other issue is legroom in the back seat. I'm 6'4" (and it's surprisingly easy for me to get in and out), but I need to have the seat back a bit. Leaves very little room for a back seat passenger. Overall, pretty good vehicle. Hopefully in the next gen, they'll correct some of these issues.

The guys at Zeigler Ford Lowell MI are top notch - from Bill Meier in sales to Zach Cardis in finance to all the service guys and a shout out to Sherri who transports / delivers vehicles Will definitely recommend everyone to their dealership.

Vehicle should be a great fit for the growing family. Has the size we need for now and extra in case we grow again. Can fit 3 car seats across the second row and one in the third if needed. Will give us the ability to take one vehicle when family visits.

Service advisors definitely wanted to see the service done right and in a timely manner.

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

Associate was not pushy in regards to sale. Helped me find the right option for my budget.

traded in my 2016 Mustang GT in for the 2025 Escape and so far I'm loving it, good gas mileage, reliable, such a smooth ride and fun to drive.

Our experience was really great thanks to Sydney for all her help. Excellent customer service.

I purchased the 2022 Timberline preowned about 1 month ago with appx 50k miles on it. I was disappointed that it does not have memory seats or a garage door remote button. (I didn't even notice this when test driving it). Who makes a car today with all the tech this car has and leaves off these 2 things! The interior is comfortable & well laid out. The ride is smooth & quiet. 2.3L turbo 4 cylinder is quiet & has amazing power. At idle it’s hard to tell that the engine is even running. The prior owner put on Michelin tires which contribute to the smooth, quiet ride. The seats are ActiveX (Ford’s name for vinyl) with cloth inserts. I’m 5’ 10” and 175lbs. My son who rode with me is 6’ 3” and 250lbs. Both of us found the seats comfortable & supportive on our 1st road trip. I’ve driven a Kia Telluride, which is a direct competitor. The Kia has a little more tech but I found the ride to be on the harsh side, especially in the second row. This may be attributable to the low profile 21” tires. The Timberline has 18” balloon tires which I much prefer. 2 weeks after purchasing it I made a 2,200-mile road trip from Dallas TX to Orgon. Fuel mileage ranged from 21 to 28 with an overall average of 24 mpg. *if I don’t drive over 70 mph on the highway the fuel economy goes up to about 32! *these numbers are from the actual miles & gallons of fuel used, not from the dash numbers, which I found are a little optimistic. It has a few bugs that I’ll have to deal with, but it’s a used Ford & not a Lexus. Overall, I'd say I'm very happy with this car & would recommend it.

Everyone was super friendly and knowledgeable. They were able to make the repairs on my vehicle in a timely manner! HIGHLY RECOMMEND!

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

The information I needed was online, Keith, the salesperson was very accommodating without giving any pressure. He was great to work with. Signing went very smoothly and quickly.

I purchased the titanium awd edge which came with 20 inch wheels and the ride was a bit rough. I had a 2016 with 18 inch wheels and it was very smooth. I found a set of 18 inch original ford wheels, purchased new tires and now it rides like a dream. It´s quiet, handles well, the interior is a bit dated, but has all the tech and safety I need. I compared the X3 and Q5, but the Edge had a lower price and was loaded. Not a single problem since I bought it, just regular service and one recall that was fixed while I waited at the dealer. I highly recommend it.

It was great working with our salesperson, Bill Meier, along with the staff at Zeigler Ford in Lowell. They are very thorough and took their time to explain everything about the car. They stayed and even helped set up the screen and ensure my phone was connected and I knew how to use all of the controls. Everyone stayed to help even though it was an hour past closing time. We bought our last vehicle here and were so impressed by their dedication that returned yesterday when we needed to replace another vehicle.

I absolutley love this car. I am a wildlife photographer so I do a lot of driving.... it is comfortable, the windows are huge and amazing. The comfort is like being at home in my comfy chair. It is quiet too.

We had a great experience purchasing a used car through this dealership. Pete went through all of the special features of the vehicle and how to use them, got us an extra key, which from previous experience at other dealerships, just won't happen. Very nice place, received my car in excellent condition, clean and a full tank of gas. Highly recommend, nice job, Pete!

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

It was by far the best experience of purchasing an automobile I’ve ever had. Very courteous and helpful. I actually went to GMC dealers in Va. and NC and they couldn’t help me get the SUV I wanted. Went to Cars.com and submitted 3 notice of interest to 3 different dealers and Zeigler responded within 5 minutes. No haggling and gave me a more than fair quote. Everything went smooth and finally heard from other dealers an hour or two later. Really appreciate the professionalism. Love my truck and it was delivered today! Thank you for all your help.

I recently applied for a car from thrifty auto Sales In Westfield, Massachusetts, I received a call back from Mike. He wasn't a pushy salesman. He just actually was. I still interested in a vehicle which I was I've held off for six months without a car. I took a chance and I AM totally satisfied with the service Mike kept Istrate open and honest and I walked out with a 2021 Toyota Camry. I am very pleased with them. I would recommend them to anyone. I have troubled credit but they still worked with me. Thank you, Mike.

Quick response thru email, And answer all necessary questions It's good dealership to business in future

Reliable with excellent features, looks sleek and drives great! The ability to switch from two to four wheel drive helps save gas mileage. The ride is smooth and with the top down it’s a real treat to drive around on a warm day.

Recently purchased a used vehicle Very hassle free. Sales person Justin was great. Very helpful addressed all our needs and concerns. Vehicle was from Canada was upfront about the warranty not transferring. We were able to purchase an extended warranty at a reduced rate with better coverage than the balance of the factory warranty Overall very good experience

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

A Big thank you to Bill Meier at Zeigler Ford in Lowell. He is a very professional salesman and was very knowledgeable about the history and features of the used truck that I bought. He was transparent about the accident history and provided all of the service records. I definitely recommend him.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Ted Rabourn was our salesman and helped us upgrade our Wrangler JLU Sahara to a new(er) Wrangler JLU Rubicon. The service was personable and the process of buying the Wrangler straight forward.

Red 2021 Ford Bronco Sport Big Bend with less than 7,000 miles. I love the over handling and performance. I've done great extensive upgrades. ie....hood spoiler, door side guards, exterior and interior accessories...!

Polite, helpful people, clean environment, decent waiting area, with coffee, tea, hot chocolate water, popcorn, and nice, clean bathroom. Prompt service.

2022 Outer Banks SAS screen freezes/Reboots constantly and it seems the car play stops working not sure if this is happening a lot I do know this is a frustrating experience

Tou lê free ownership. Best car I’ve owned, literally. So much that we got a second one that my wife uses. Both Base (Select) trim. Very fast, reliable, quietest cabin ever. Will get a GT as soon as the lease ends.

Chase was amazing! He helped me understand everything and worked with me to find just the right car for me.

My family and I are loving our new bronco. I had the great experience at our ford dealership. Overall our bronco car is amazing and awesome.