Used Ford SUVs for sale near Grand Rapids, MI

Our experience was really great thanks to Sydney for all her help. Excellent customer service.

I purchased a 2025 Ford Explorer Platinum with the 3.0 liter 6 cyclinder. The car has lots of power and drives well. It has lots of acceleration and easily pulls a 5000 lb trailer. Things I like about the car: 1. Heated and cooled front massage seats. On a long drive the massage seats are fabulous! 2. Very good radio/sound system 3. Wireless Apple/Android connectivity 4. Lots of cargo space What I dislike: 1. Gas mileage between 19-22 mpg 2. Lane departure system annoying 3. Had a rattle noise in the front of the car at 9000 miles that the dealer could not find. At 11,000 miles, the rattle mysteriously went away. No idea what is going on here. 4. Sometimes when I open the rear hatch, the chime sounds loudly, The next time it does not sound at all. Wish I could just turn it off. ??

love the relaxed new facility and excellent follow up received from the service adviser

I bought this vehicle in December of 2023, and I have been pleased with the performance and the room inside the car. The boot (trunk) has lots of space. The silver paint with the black wheels looks really sharp. The best appeal for me to purchase this vehicle is that it's reported to rarely need to be in the shop for repairs. It's always been my experience that if you take care of your vehicle then it will perform well.

Everyone was super friendly and knowledgeable. They were able to make the repairs on my vehicle in a timely manner! HIGHLY RECOMMEND!

Apple play used to connect but no longer does. Didn’t notice passenger door wasn’t installed properly until I took a road trip and the noise!!! Drivers side arm rest squeaks as though it’s about to come apart. Very noisy engine over 40 mph.

The information I needed was online, Keith, the salesperson was very accommodating without giving any pressure. He was great to work with. Signing went very smoothly and quickly.

I bought a used 2020 Ford escape hybrid titanium with 33,000 miles. I came from a 2015 X3 and I am surprised how well this car handles and feels firmly planted. I love the electric driving at slow speeds and you can hear the gas engine come on and it’s louder than my BMW, but I am still pleasantly surprised by the low level of road noise at highway speeds. Mine is Persian green, which is rare, and absolutely beautiful after I waxed it. The exterior is pretty good, considering its price range, and the interior is subpar with the hard plastic on the doors, but overall, the controls are very intuitive, easily reachable, and after I learned how to use all the options, my favorite feature is the adaptive cruise control with stop and go and lane centering. The car basically just drives itself, even in the city at low speeds. I just have to make the turns and stop at red lights and stop signs if there is no car in front of me. I also love the short stopping distances with the brakes, which feel great and confidence-inspiring, and the steering actually feels better than in my BMW, which was too light at highway speeds. Another feature that sold me was how much legroom there is in the backseat, especially the fact that you can recline the backseat a little bit and also push it a few inches back to create more legroom. There is definitely more legroom in the front and back than in my BMW, even though my BMW was a few inches longer than this car. I love the look of the RAV4 hybrid XLE and it has more cargo room, but if you check the user reviews, you’ll see that the Escape hybrid actually beats it in mpg and in my area, I would’ve paid $8k - $9k more for a similar used RAV4 so I felt like the Escape hybrid was a better value overall. I rarely buy extended warranties with cars, but I did with this one since it was such a good deal at only $4000 but it gave me seven years of extended coverage and up to 80,000 more miles, whichever comes first. Considering how tariffs will affect car part pricing and car repair bills, I thought this was a an exceptional value, just like the car itself. I’ve only had it for three weeks, but I am really enjoying driving the car and seeing how little gas it sips.

It was great working with our salesperson, Bill Meier, along with the staff at Zeigler Ford in Lowell. They are very thorough and took their time to explain everything about the car. They stayed and even helped set up the screen and ensure my phone was connected and I knew how to use all of the controls. Everyone stayed to help even though it was an hour past closing time. We bought our last vehicle here and were so impressed by their dedication that returned yesterday when we needed to replace another vehicle.

traded in my 2016 Mustang GT in for the 2025 Escape and so far I'm loving it, good gas mileage, reliable, such a smooth ride and fun to drive.

Service advisors definitely wanted to see the service done right and in a timely manner.

I purchased used '22 Escape SE AWD two years old, low mileage and delighted with my dealer purchase. Upon extensive research, I was aware the loss of market value, which is why I purchased used. This vehicle is produced in volume as 'low-end' entry among 22 field competitors. Yes, there are several vehicles out there higher rated, more expensive, but my research validated highest cargo storage - highest mpg, for the reasonable market price. You can benefit from this depreciation by buying used! Some complain of the transmission, or slow pickup, or passenger door side panels. I have had no issues after 20,000 miles 6/2024 and get 31.3 mpg combined which is stellar!! A great value for the used car price-not new price. I would recommend as a reasonable value, HIGH capacity SUV can accommodate 4 airport passengers full size luggage is my first Ford of 21 cars purchased. Styling is very attractive, good assortment of safety features. Rear seats slide for extended passenger or cargo capacity.

Chase was amazing! He helped me understand everything and worked with me to find just the right car for me.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

A Big thank you to Bill Meier at Zeigler Ford in Lowell. He is a very professional salesman and was very knowledgeable about the history and features of the used truck that I bought. He was transparent about the accident history and provided all of the service records. I definitely recommend him.

We've owned the 2020 Ford Edge for over 5 years and purchased the car new. Just one recent issue with a sensor for the AWD system during that time. Car drives well with decent power and gets 24-26 mpg in mixed driving and around 30 mpg on the highway. Very comfortable and would consider buying another if they still made them. Only downside is that the car doesn't seem to hold its value that well when compared to the Japanese brands.

We had a great experience purchasing a used car through this dealership. Pete went through all of the special features of the vehicle and how to use them, got us an extra key, which from previous experience at other dealerships, just won't happen. Very nice place, received my car in excellent condition, clean and a full tank of gas. Highly recommend, nice job, Pete!

I have owned products for over 40 years, and this is the best vehicle that I had purchased! It rides smooth, excellent gas mileage, and a lot of room.

I purchased a used Ford Edge 2018 at Zeigler Ford. My salesman, Bill Meier made the process seamless.

Bronco Sport had a much more sporty feel then all the car-like SUVs I drove. I like the different drive modes, match between transmission and turbo engine, taughtness of steering, abundance of features/ease of use on Big Bend model, solid suspension. This vehicle will hold up much better than the other SUV’s I drove in tough driving conditions. I guess I’m open to Ford as a car manufacture going forward.

Quick response thru email, And answer all necessary questions It's good dealership to business in future

Tou lê free ownership. Best car I’ve owned, literally. So much that we got a second one that my wife uses. Both Base (Select) trim. Very fast, reliable, quietest cabin ever. Will get a GT as soon as the lease ends.

Purchased new July 5, 2024 now have approx 16,000 miles recently took a trip that was total 4,000 miles. Wife states as the most comfortable vehicle she’s ever had especially on this long trip pulling a 6x12 enclosed motorcycle trailer from Chicago to Scottsdale, AZ. Nimble handling even in the mountains and plenty of power! 5 Stars Ford!!

We found just the minivan we were looking for. Bill Meier is a pleasure to work with and we greatly appreciated all his help in getting us our new ride. Whether it was answering questions or keeping us comfortable, Bill was great and I highly recommend visiting Zeigler Ford of Lowell for your next vehicle.

With about 3500 miles at this point, the Broco has been a great vehicle. Very reliable and enjoyable to drive. It is the Outer Banks trim package which provides a good level of options. The V6 provides good performance.

Round two with Antoine! Once again Antoine took great care of me. And of course when you find a sales consultant like Antoine you will continue to do repeat business.

7 Ford Edges and the 2024 is rock solid yet quiet and great performance. Everyone wants to use the Edge when we go anywhere. The controls are easy to use for non distracted driving. Long road trips are un eventful and tires last forever. Loading space in the rear is flat easy and lots of space. Good visibility and safe.

Antoine was very pleasant and knowledgeable to work with. We appreciate his low pressue sales style.

I have a '22 Base. My wife and I love it. We needed a 4x4 when we move to a more rural state and although we're generally happy with the vehicle, we can't help roll our eyes of the number of recalls and reliability questions surrounding the model. Had I known about the difference in the 1.5L to 2L engines, I'd have opted for the 2L engines, but that's only available at the top trimmed Badlands. This is almost the perfect vehicle for a two person household who has a dog, likes to take day trips and it pretty good on fuel economy (32mpg over 15k miles). The interior is pretty cheap, however. I would recommend the vehicle, however, but only with the 2L engine and only with a warranty. There are just too many concerns with this vehicle to own it without a warranty

It was by far the best experience of purchasing an automobile I’ve ever had. Very courteous and helpful. I actually went to GMC dealers in Va. and NC and they couldn’t help me get the SUV I wanted. Went to Cars.com and submitted 3 notice of interest to 3 different dealers and Zeigler responded within 5 minutes. No haggling and gave me a more than fair quote. Everything went smooth and finally heard from other dealers an hour or two later. Really appreciate the professionalism. Love my truck and it was delivered today! Thank you for all your help.

Best Ford, other than a pickup, I've ever owned. Minor issues and recalls. All fixed or checked expertly here in Woodbridge VA. Only 80,000 miles. All highway. Tows a trailer perfectly straight. 4X4 with tow package. Getting ready to sell. Nobody else in the house to use it ! Lol

I bought this car brand new for $15,800 and this has been an absolutely great car now !06,000 miles and it still runs great. Only a couple of repairs. during that time. I have gone across the country several times.

Associate was not pushy in regards to sale. Helped me find the right option for my budget.

This is my fourth Explorer. I decided in 2018 to order the top-of-the-line Platinum. This vehicle has all the bells and whistles for a person that wants the luxury of one of Fords top models. It has Platinum leather seats that are very comfortable. If you can find today, buy it. It has the 3.5L V6 that has great power on acceleration. You can only buy a V6 now on the 2025 Explorer ST which is a 3.0L. The cost is around $60,000 Loaded.

I was in the market for a used Honda CR-V because I've heard they're super reliable and can really go the distance. My cousin, who has a lot of car buying experience and knows the local dealership scene really well, recommended I talk to Jason Chudzinski at Serra Honda in Grandville. Now I get exactly why he recommended him. Jason was extremely down to earth, easy to talk to and not pushy at all. The dealership had exactly what I was looking for and Jason made the whole experience comfortable, quick and very straightforward. Jacob, the Finance Manager, helped me wrap up the paperwork and he was also easy to work with. Jason, thank you for helping me find an awesome car and for making it a great experience. I'd recommend Serra Honda in Grandville in a heartbeat!

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

Polite, helpful people, clean environment, decent waiting area, with coffee, tea, hot chocolate water, popcorn, and nice, clean bathroom. Prompt service.

New 2 weeks ago today. This car is not intended for family vacation. I use it as a daily driver a 100 miles round trip. I got the mid-grade trim package heated seats moon roof. it has a small gas tank 13.9 gallon. I question the MPGs as advertised but its ok at 27 mpg all highway. It will fit 4 people but i believe Ford didnt intend for it to be a vacation car but a general purpose of getting back and forth to work car.So far so good only time will tell.