Used Ford SUVs for sale near Kalkaska, MI

The Service Writer - Steve W. - was very friendly and professional while writing up my service order. My vehicle was repaired quickly as promised.

I purchased the titanium awd edge which came with 20 inch wheels and the ride was a bit rough. I had a 2016 with 18 inch wheels and it was very smooth. I found a set of 18 inch original ford wheels, purchased new tires and now it rides like a dream. It´s quiet, handles well, the interior is a bit dated, but has all the tech and safety I need. I compared the X3 and Q5, but the Edge had a lower price and was loaded. Not a single problem since I bought it, just regular service and one recall that was fixed while I waited at the dealer. I highly recommend it.

Very good communication, Online service Scheduling, repairs done in a professional manner and any unforeseen issues are reported to client

I purchased used '22 Escape SE AWD two years old, low mileage and delighted with my dealer purchase. Upon extensive research, I was aware the loss of market value, which is why I purchased used. This vehicle is produced in volume as 'low-end' entry among 22 field competitors. Yes, there are several vehicles out there higher rated, more expensive, but my research validated highest cargo storage - highest mpg, for the reasonable market price. You can benefit from this depreciation by buying used! Some complain of the transmission, or slow pickup, or passenger door side panels. I have had no issues after 20,000 miles 6/2024 and get 31.3 mpg combined which is stellar!! A great value for the used car price-not new price. I would recommend as a reasonable value, HIGH capacity SUV can accommodate 4 airport passengers full size luggage is my first Ford of 21 cars purchased. Styling is very attractive, good assortment of safety features. Rear seats slide for extended passenger or cargo capacity.

10000 mile checkup was performed well. Does that check up not include a standard software review? The software problem was not fixed.

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

The mobile service was a great new feature! I had a simple recall and the tech could do it in our garage with no drive to the dealership!

I bought my truck last June from Fox Grand Traverse Ford the process with JohnSealy was great. I had some issues with Fox Ford CadillacMichigan. I called Steve the service manager at fox grand traverse Ford. He immediately got to the bottom of it I couldn't thank him enough he handled all the issues did excellent job taking care of my issues with my truck

Reliable with excellent features, looks sleek and drives great! The ability to switch from two to four wheel drive helps save gas mileage. The ride is smooth and with the top down it’s a real treat to drive around on a warm day.

I have owned products for over 40 years, and this is the best vehicle that I had purchased! It rides smooth, excellent gas mileage, and a lot of room.

This is the place you want to buy a vehicle from.Cary was the best salesman we ever met,curtious and friendly,from test drive to driving away with a new vehicle took less than an hour.Very enjoyable and no hagle pricing.THANKYOU CARY!

I purchased the 2022 Timberline preowned about 1 month ago with appx 50k miles on it. I was disappointed that it does not have memory seats or a garage door remote button. (I didn't even notice this when test driving it). Who makes a car today with all the tech this car has and leaves off these 2 things! The interior is comfortable & well laid out. The ride is smooth & quiet. 2.3L turbo 4 cylinder is quiet & has amazing power. At idle it’s hard to tell that the engine is even running. The prior owner put on Michelin tires which contribute to the smooth, quiet ride. The seats are ActiveX (Ford’s name for vinyl) with cloth inserts. I’m 5’ 10” and 175lbs. My son who rode with me is 6’ 3” and 250lbs. Both of us found the seats comfortable & supportive on our 1st road trip. I’ve driven a Kia Telluride, which is a direct competitor. The Kia has a little more tech but I found the ride to be on the harsh side, especially in the second row. This may be attributable to the low profile 21” tires. The Timberline has 18” balloon tires which I much prefer. 2 weeks after purchasing it I made a 2,200-mile road trip from Dallas TX to Orgon. Fuel mileage ranged from 21 to 28 with an overall average of 24 mpg. *if I don’t drive over 70 mph on the highway the fuel economy goes up to about 32! *these numbers are from the actual miles & gallons of fuel used, not from the dash numbers, which I found are a little optimistic. It has a few bugs that I’ll have to deal with, but it’s a used Ford & not a Lexus. Overall, I'd say I'm very happy with this car & would recommend it.

Carol Vernam was very professional and easy to work with; she was informative but did not employ a high pressure approach.

I bought this vehicle in December of 2023, and I have been pleased with the performance and the room inside the car. The boot (trunk) has lots of space. The silver paint with the black wheels looks really sharp. The best appeal for me to purchase this vehicle is that it's reported to rarely need to be in the shop for repairs. It's always been my experience that if you take care of your vehicle then it will perform well.

Keri is a great person to work with in service. Also, Mark Dopke is the best service technician?s you have in your shop. Keep up the good work.

Traded an F-350 Tremor. While the truck could not be beat we needed a softer ride as our needs changed. The ride is outstanding and the handling is superb. The interior space is such a welcome asset. Thanks to Ford for a great product.

Had about a 30 minute wait because there was an issue with the vehicle ahead of me.

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

We were allowed to roam around the lot before Matt approached us. He was friendly and made us feel at ease. Matt allowed us to take several cars for test drives. Any concerns we had were addressed immediately. After settling on our new used car, Matt made the buying process so easy. Then he showed us so many amenities we didn't realize were in our Ford Escape so we love it even more. Thanks to the whole team for making our car buying experience so stress free.

My favourite car ever. Great inside and out. The rear wiper is perfect as are the front wipers, although it's easy to accidentally activate them. You'll need to adjust your seat for a perfect fit, bit once you find it, it's great. The bank seat could use more legroom, but otherwise it's great.

I went to Serra Ford in Gaylord anticipating to purchase a used SUV, but ended up with a brand new one! Gabriel was my salesperson - and he was phenomenal!! He went above and beyond to make sure I was his priority and that I got just what I needed. I'm so grateful for this experience and have been recommending Serra Ford and Gabriel to everyone. Thanks so much!!

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

My recent visit to Serra Ford in Gaylord was near perfect. Dave in service dept squeezed me in an already heavy schedule to put my passenger side window back in action. Limited from going anywhere, can't leave my Truck with the window wide open...NOT GOOD. NO PROBLEM for DAVE at SERRA FORD IN GAYLORD, TOSSED ME A LONER Bronco (nice) said see ya in the morning.......DONE! IN THE MORNING!!! WOW! No wonder I keep coming back to my Ford dealer...thanks for your service Dave and the Ford people ...Semper Fi

This car is the most comfortable! Lots of room, lots of options, a dream to drive. Needed a bigger car that was good in the snow.

What a fantastic experience I had with Bill Marsh Traverse City. Joe Hess went over the top to answer all my questions. The requests I had were met with quickness and accuracy. They had exactly what we needed and what we had been looking for.

I bought a brandnew 2023 Ford Bronco Black Diamond 2.7L with Sasquatch packaje in November 2024, there are no complains up to now, it runs better than I expected and is very comfortable inside. Acceleration is also better than expected in spite of 35 inches factory tires, I love it.

Excellent service, nice facilities. Friendly staff, great job getting me a excellent rate. Easy web site. Which is always a plus for us older people.

I recently applied for a car from thrifty auto Sales In Westfield, Massachusetts, I received a call back from Mike. He wasn't a pushy salesman. He just actually was. I still interested in a vehicle which I was I've held off for six months without a car. I took a chance and I AM totally satisfied with the service Mike kept Istrate open and honest and I walked out with a 2021 Toyota Camry. I am very pleased with them. I would recommend them to anyone. I have troubled credit but they still worked with me. Thank you, Mike.

My purchase of my new F350 was a great and easy experience, we love our new Ford Truck!

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

I have owned my 2021 Ford Edge ST LINE since September of 2021. It is now April 2024, and I can say without a doubt, that I am very satisfied with the vehicle. I have taken long trips with it, and it was very comfortable. I have nothing negative to say about this vehicle.

Great customer service! Salesman Cary Evans is wonderful, he made everything very easy and a joy to do business with. Bill Marsh Kalkaska prides themselves on selling quality vehicles, I'm so pleased with the used vehicle I upgraded to. While we waited for them to prepare the paperwork, fuel and wash the vehicle - we were recommended to check out Twin Birches Golf Course Restaurant for lunch, just down the road. And wow, that was just as fabulous! A great Kalkaska experience all around!

Bronco Sport had a much more sporty feel then all the car-like SUVs I drove. I like the different drive modes, match between transmission and turbo engine, taughtness of steering, abundance of features/ease of use on Big Bend model, solid suspension. This vehicle will hold up much better than the other SUV’s I drove in tough driving conditions. I guess I’m open to Ford as a car manufacture going forward.

MLA Grayling is an absolute pleasure to work with. All the employees are kind & helpful. The service department is top notch. They go out of their way to provide excellent customer service.

This vehicle has been awesome from the day I first started driving it. Great on gas, engine is very responsive and reliable. A/C is very cold and the starts so nicely every time. The engine has all the power you would ever need. This one is a 2.0 Turbo. I have kept this car serviced regularly and it has performed flawlessly.

Leased a Palisade Calligraphy on July 31,2024 and I am very pleased with the car and equally pleased with Lisa Harris the salesperson that I worked with. The whole experience was a pleasure. David Brenner explained all the features of the car at delivery and was very thorough in doing so.

I had a 2019 Ford Flex and I loved it soooo much! Once I reached 130,000 miles without any problems whatsoever, it was time to get another car. I found out that the Flex was discontinued! I loved it so much that I found a used 2019 Flex with 7,000 miles and I was so happy!! I am so disappointed that this model was discontinued! It was great in ND snow (never got stuck); great mileage; lots of room; comfortable; navigation; back up sensors, etc. Please bring the Ford Flex back!! In the 38 years since I was married and had 5 kids, this has been the BEST vehicle so far!!