Used Ford SUVs for sale near Loudon, TN

Great low pressure sale. Ben was very knowledgeable about the Ford Maverick we purchased. Caren the finance associate was also efficient and helped us through the loan process.

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

Was this a perfect transaction? No. Would I recommend them? Yes. Some things went wrong, most things went right. They answered questions, they answered calls (and I called them a lot) I bought a car online from photographs. They delivered the car I bought plus sent a small refund, an unrequested refund. What car lot does that? They pointed out the negatives to the car, took more pictures when I asked, double-checked some things for me. I found them to be professional.

This is my fourth Explorer. I decided in 2018 to order the top-of-the-line Platinum. This vehicle has all the bells and whistles for a person that wants the luxury of one of Fords top models. It has Platinum leather seats that are very comfortable. If you can find today, buy it. It has the 3.5L V6 that has great power on acceleration. You can only buy a V6 now on the 2025 Explorer ST which is a 3.0L. The cost is around $60,000 Loaded.

Our salesman was awesome and the dealership is also. Great people to do business with!!!

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

Just had my 2022 sportage serviced for the first time. As my son was in hospital 2 hours away I asked for first available appt. which was within a week.. When I arrived I informed the consultant that I needed to leave ASAP to go to the hospital. They couldnt promise ,but got me out in about an hour and were very understanding to my situation. Thanks to the young men for that.

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.

Service and staff was great. Very professional, communicated well and repairs went great. I have used them for 8 years and will continue since I have not had a bad experience .

I purchased a 2025 Ford Explorer Platinum with the 3.0 liter 6 cyclinder. The car has lots of power and drives well. It has lots of acceleration and easily pulls a 5000 lb trailer. Things I like about the car: 1. Heated and cooled front massage seats. On a long drive the massage seats are fabulous! 2. Very good radio/sound system 3. Wireless Apple/Android connectivity 4. Lots of cargo space What I dislike: 1. Gas mileage between 19-22 mpg 2. Lane departure system annoying 3. Had a rattle noise in the front of the car at 9000 miles that the dealer could not find. At 11,000 miles, the rattle mysteriously went away. No idea what is going on here. 4. Sometimes when I open the rear hatch, the chime sounds loudly, The next time it does not sound at all. Wish I could just turn it off. ??

Most professional group of people I have ever worked with ! Financing was awesome,fast and efficient . I have never bought from a dealership that had me in and out within 2 hours. No Pressure ! No Hassle ! I was VERY impressed with my experience today . I am even more impressed with the GREAT deal I got on the Dodge Ram truck I drove off the lot with . I would highly recommend them to anyone looking to buy their next vehicle and I will be back in the future . Pay no attention to some of the petty reviews written here and I noticed there are a few . Go down use some common business sense ,do your research before you buy , and you will find Car Max has it all !

I purchased the 2022 Timberline preowned about 1 month ago with appx 50k miles on it. I was disappointed that it does not have memory seats or a garage door remote button. (I didn't even notice this when test driving it). Who makes a car today with all the tech this car has and leaves off these 2 things! The interior is comfortable & well laid out. The ride is smooth & quiet. 2.3L turbo 4 cylinder is quiet & has amazing power. At idle it’s hard to tell that the engine is even running. The prior owner put on Michelin tires which contribute to the smooth, quiet ride. The seats are ActiveX (Ford’s name for vinyl) with cloth inserts. I’m 5’ 10” and 175lbs. My son who rode with me is 6’ 3” and 250lbs. Both of us found the seats comfortable & supportive on our 1st road trip. I’ve driven a Kia Telluride, which is a direct competitor. The Kia has a little more tech but I found the ride to be on the harsh side, especially in the second row. This may be attributable to the low profile 21” tires. The Timberline has 18” balloon tires which I much prefer. 2 weeks after purchasing it I made a 2,200-mile road trip from Dallas TX to Orgon. Fuel mileage ranged from 21 to 28 with an overall average of 24 mpg. *if I don’t drive over 70 mph on the highway the fuel economy goes up to about 32! *these numbers are from the actual miles & gallons of fuel used, not from the dash numbers, which I found are a little optimistic. It has a few bugs that I’ll have to deal with, but it’s a used Ford & not a Lexus. Overall, I'd say I'm very happy with this car & would recommend it.

Larry had the car we wanted and was very professional and friendly! We left happy!

I often drive to the Michigan upper pennisula in the winter. This SUV has never disappointed me. One time I was driving up to Sault Ste Marie early in the morning. The road was slippery with blowing snow. The outside air temp was MINUS 41. i was alone with hardly ever seeing another vehicle. I kept thinking "trust this vehicle" because my life literally depended on it. I had no problems. And everything was on high - the defroster, rear defrost, heated steering wheel, heated seat, radio and keeping my phone charger plugged in. And in case you wonder why I would venture out in these conditions - I was called for jury duty and made it on time !! It has also gotten me out of deep snow.

Britt McKee was so wonderful. She met me at the dealership after I got off work and stayed there with me until after 8:00 that night until I purchased my truck. Special shout out to the gentleman in management and the gentleman in finance who also stayed an hour past closing time. I purchased the perfect used Toyota Tacoma. The only thing that was wrong with it was an air conditioner switch, which they replaced. They even delivered my truck to my house which is over an hour away free of charge. I?d buy from them again, no doubt.

I love this vehicle. My 2022 Ford Explorer XLT far exceeds my expectations. Handling is great. Performance is far better than expected. Gas mileage is 26mpg combined average for the 16,500 miles I have on the vehicle so far. The interior fit and finish could be better and the original tires...not holding up very well. The vehicle is comfortable and always a pleasure to drive. I always get compliments on the exterior style. In my opinion, it's one of the better looking SUV's on the road. The rear biased drive train give it superior handling, better than anything I test drove. Chevy, Subaru, or the Kia.

Love this car overall but I have only one complaint. I was putting some boxes in the rear of the car and one of the boxes must have touched the the rear seat folding mechanism as all of a sudden it tried to unfold the seats. If my grandchildren had been sitting there strapped in I hate to think what may have happened!! Wish you had coverage over the mechanism so this wouldn’t happen.

In Feb I was searching for a Used SUV for 1 of my sons who had just moved to Colorado. I located a good candidate up in Knoxville, called to Confirm vehicle's availability & headed up on a road trip. Truck was JUST as advertised: had Low mileage...was in Excellent condition...had a STRONG Carfax. Kenneth was my Salesman...he was friendly, up-front & Honest. Greg, the Sales Mgr was equally gifted. They allowed me to take the vehicle to a nearby Dealership for an unbiased pre-purchase Inspection. The truck passed with Flying Colors! I BOUGHT the vehicle & immediately headed West to deliver it to my son. Thank You Hilltop for a Wonderful Buying Experience from first phone contact to delivery. Now...3 months later, I have just returned from a "visit" out to Colorado. My son is STILL raving about the vehicle! Thank You AGAIN guys...It's Definitely time for a review!

The ford explorer is an outstanding suv. The new design in 2020 is stylish and the rear wheel drive/4 wheel drive option is state of the art. The ecoboost engines are economical and extremely powerful. Ford dealers are everywhere! Ford parts are common and easy to obtain! I looked at the competitors. Front wheel drive is not suitable for trucks in my opinion. The handling of a rear wheel drive vehicle is outstanding. I actually have a 2022 platinum with the 3.0 v6 and this 2021 base with the 2.3 4 cylinder. Happy with each!!!

This has been an amazing car buying experience. I checked online and found the vehicle I was looking for and it was delivered to my house by sundown. Robert is an amazing car salesman. From start to finish he answered my questions the first time there was no ambiguity in his responses. The VW I purchased is like new. I will definetly recommend this dealership to my friends.

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

salesman mitchell bennett was great to work with and all the staff was amazing . someone is looking to buy a vehicle I would recommend this dealer.

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

Sales was great. Other reviews state they did not reach out. This dealership was the most laid back I have been to. I am not sure why others want sales guys calling them back to back? I'd rather come somewhere like here. They gave me the keys and 30 mins to look over the car MYSELF without standing over my shoulder. These men DO IT RIGHT! Thank you fellas.

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

Great and wonderful service department. Great and wonderful people. Clean facilities. Great and Wonderful experience. I will recommend RICE GMC to all of my friends and family that need service, repair or even used or new vehicles.

2017 Ford Explorer. I love my car. It runs great but I have had battery problem and trim has blown off my car on freeway. Have not had a lot of problems with it.

I was very pleased with the service I got. I was losing tire pressure every few days. They found a large nail the service dept repaired it and had me on my way in time for my appointment in Louisville.

I bought this vehicle in December of 2023, and I have been pleased with the performance and the room inside the car. The boot (trunk) has lots of space. The silver paint with the black wheels looks really sharp. The best appeal for me to purchase this vehicle is that it's reported to rarely need to be in the shop for repairs. It's always been my experience that if you take care of your vehicle then it will perform well.

We bought a very well cared for Jeep Wagoner from Carter Holmes. Was a very pleasant buying experience. Carter has made a lifetime customer of us!

My family and I are loving our new bronco. I had the great experience at our ford dealership. Overall our bronco car is amazing and awesome.

They were great in every way I ended up having an emergency and didn't make it there yet but they deserve an A for their help

I bought 2015 used and am impressed with my edge. I had an explorer before the edge that was totaled in a crash. The explorer was a very safe vehicle to be in when unfortunately totaled and with the edge being the little sister I feel safe and secure almost. Just uneasy because of recalls.

I like the service department real well and everyone else that I met I liked

This is our second Mach-E purchase. Our first was a 2021. We chose to sell it and get a 2025 Mach-E Premium. The 2025 gets revised suspension that is so much better than the previous years, which was bouncy. You can also now get the premium without the glass roof. I do not like the glass roof, so getting the premium features without it is great! Excellent power, comfort and features at a pretty good price. Love the style, too!

Mandi and Josee made this the easiest car buying experience I’ve ever had! Both were super helpful any question I had they had the answer to. I requested a couple pictures before coming to look at the vehicle and they were sent to me no questioned asked. Overall the whole process was super fast and easy!

Great overall small SUV. Good styling, and a more truck feel than most small SUV's. Nice road feel. And good color selection. Definitely recommend this one.

Great experience with service work on our older Pilot and on our purchase of a new Pilot in the same visit.

Do your homework and research the vehicle of your choice. I bought the escape used in 2024. So far, no recalls and it was a great buy, and I love it. I have the 2.0 turbo 240 horsepower. I use premium gas, full synthetic oil and change the transmission fluid every 30 thousand miles. I also read that once you get to your destination, let the car idle for 10 seconds so the turbo has time to rid any excess output.