Used Ford SUVs for sale near Marshall, MI

I would like to start by saying that I rarely post reviews, as you normally expect good service, but my experience was above and beyond and I had the urge to share my story. After 10 years of driving a 2008 Camry that would not die (sold it with 215K miles on it), I decided to upgrade to a new 2019 Rav4 Hybrid due to the amazing fuel economy coupled with AWD. Out of 5 dealerships, Sunshine Toyota had the best price for the trim I wanted and so I decided to lock in and purchase the car. I explained that I received an excellent offer from a buyer on my Camry that was too good to be true so and that I would be selling it in a week. Later that week I found out that Toyota issued a safety recall for the Rav4 (minor issue with the back-up-camera) and that I could not pick it up until it was resolved. Justin Etheridge was my sales consultant and offered a free loaner vehicle (2019 model) if my Camry sold before the Rav4 safety issue was resolved and said I could use it for as long as it took. Well...after the back up camera issue was resolved, Toyota issued another minor safety recall for the automatic braking and put another stop-sale on the Rav4 until it was repaired. Fast forward almost 2.5 months later (slight delay due to a credit fraud alert on my report from a stolen wallet incident in February) and I was finally at the dealership to pick up my car. The entire paperwork process was very streamlined and efficient, yet they explained all the steps. As I upgraded from an 11 year old car, another associate took me out to the vehicle to explain all of the safety features (lane assist, active braking, radar cruise control....etc). I was in and out of the dealership in less than 2 hrs driving home in my new Rav4!!!. During the entire paperwork process I had numerous people come up to me and genuinely apologize for the long wait I had in acquiring the Rav4, but I was just appreciative of the free loaner. Later that afternoon I was at the gym and saw a commercial for Sunshine Toyota stating they are #1 in customer service in the area, and normally I am skeptical of those, however, after going through the experience I did, I can honestly say that Sunshine Toyota (and the sales associate Justin Etheridge) is indeed the best dealership I have ever dealt with!!!

I purchased used '22 Escape SE AWD two years old, low mileage and delighted with my dealer purchase. Upon extensive research, I was aware the loss of market value, which is why I purchased used. This vehicle is produced in volume as 'low-end' entry among 22 field competitors. Yes, there are several vehicles out there higher rated, more expensive, but my research validated highest cargo storage - highest mpg, for the reasonable market price. You can benefit from this depreciation by buying used! Some complain of the transmission, or slow pickup, or passenger door side panels. I have had no issues after 20,000 miles 6/2024 and get 31.3 mpg combined which is stellar!! A great value for the used car price-not new price. I would recommend as a reasonable value, HIGH capacity SUV can accommodate 4 airport passengers full size luggage is my first Ford of 21 cars purchased. Styling is very attractive, good assortment of safety features. Rear seats slide for extended passenger or cargo capacity.

I purchased a Dodge Charger from this dealship and they were great with answering questions and being on top of everything. I'd recommend getting a car from the Cole Chrysler dealship anytime! John Michael was the best!

I live more than four hours away from the dealer. We were able to do the entire deal via email/phone/text. They delivered the van and paperwork to my house. I test drove the van, then finished the paperwork in my dining room. It was a very smooth and low-stress process. Everyone I interfaced with was courteous, professional, and helpful. The van was delivered as promised, and the whole experience was flawless. Also, the price was the best I could find in a 500 mile radius from where I live.

Apple play used to connect but no longer does. Didn’t notice passenger door wasn’t installed properly until I took a road trip and the noise!!! Drivers side arm rest squeaks as though it’s about to come apart. Very noisy engine over 40 mph.

I dealt with Gordon and he worked hard to find the perfect truck with all the options I was looking for. My experience dealing with him and the dealership was very positive.

Thank you for a smooth transaction on both trucks. Kamil did a great job and I will be back to get more vehicles from Cole Ford in the future.

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

Joe was fantastic, working with me and being patient with me for two weeks. He is upfront, honest and caring. If I had a brother I would want him to be just like Joe. His knowledge of the car was top-notch. He is very respectful and conscientious. Kia is lucky to have him.

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

The service department was quick and accurate in diagnosing the problem. The staff deserve an ‘A’ for assessing and fixing the problem. Thanks, Fred.

Great overall small SUV. Good styling, and a more truck feel than most small SUV's. Nice road feel. And good color selection. Definitely recommend this one.

overall i am very happy. Dropped my vehicle off in morning and picked up when scheduled. The staff at oil change was very helpful and knowledgeable. thank you .

I bought this vehicle in December of 2023, and I have been pleased with the performance and the room inside the car. The boot (trunk) has lots of space. The silver paint with the black wheels looks really sharp. The best appeal for me to purchase this vehicle is that it's reported to rarely need to be in the shop for repairs. It's always been my experience that if you take care of your vehicle then it will perform well.

best car buying experience ever. Drew did a good job of making the deal happen. Financing with Simon went great. no problems or issues. overall very satisfied. usually when buying a new car or truck i feel as though i have been taken advantage of. It wasnt that way with your dealership, we appreciate that

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

Great people, reliable and amazing customer service. Beautiful, spacious and very convenient facility. The car I purchased just by phone call was exactly as described. Highly recommended

I bought a used 2020 Ford escape hybrid titanium with 33,000 miles. I came from a 2015 X3 and I am surprised how well this car handles and feels firmly planted. I love the electric driving at slow speeds and you can hear the gas engine come on and it’s louder than my BMW, but I am still pleasantly surprised by the low level of road noise at highway speeds. Mine is Persian green, which is rare, and absolutely beautiful after I waxed it. The exterior is pretty good, considering its price range, and the interior is subpar with the hard plastic on the doors, but overall, the controls are very intuitive, easily reachable, and after I learned how to use all the options, my favorite feature is the adaptive cruise control with stop and go and lane centering. The car basically just drives itself, even in the city at low speeds. I just have to make the turns and stop at red lights and stop signs if there is no car in front of me. I also love the short stopping distances with the brakes, which feel great and confidence-inspiring, and the steering actually feels better than in my BMW, which was too light at highway speeds. Another feature that sold me was how much legroom there is in the backseat, especially the fact that you can recline the backseat a little bit and also push it a few inches back to create more legroom. There is definitely more legroom in the front and back than in my BMW, even though my BMW was a few inches longer than this car. I love the look of the RAV4 hybrid XLE and it has more cargo room, but if you check the user reviews, you’ll see that the Escape hybrid actually beats it in mpg and in my area, I would’ve paid $8k - $9k more for a similar used RAV4 so I felt like the Escape hybrid was a better value overall. I rarely buy extended warranties with cars, but I did with this one since it was such a good deal at only $4000 but it gave me seven years of extended coverage and up to 80,000 more miles, whichever comes first. Considering how tariffs will affect car part pricing and car repair bills, I thought this was a an exceptional value, just like the car itself. I’ve only had it for three weeks, but I am really enjoying driving the car and seeing how little gas it sips.

Love the service department and sales team at this dealership. They go above and beyond for my family! Definitely recommend to everyone I know!

I bought a brandnew 2023 Ford Bronco Black Diamond 2.7L with Sasquatch packaje in November 2024, there are no complains up to now, it runs better than I expected and is very comfortable inside. Acceleration is also better than expected in spite of 35 inches factory tires, I love it.

I cannot say enough good things about this dealership! They go above and beyond for my family. The staff is super friendly and helpful! They have a great selection on their lot of new and used vehicles.

Drove this 2021 escape hybrid got 40mpg and the seats were nice. The interior is not bad for the price its cheap but not fall apart cheap. On the outside it's just another white SUV the ride is a bit harsh and the 2.5 4 banger is a reiable engine. All is forgiven when the price is considered $24,000 ($21,000) after NJ EV rebate not bad for the money wireless Android Auto would have been nice though.

Salesperson,, Freddy very helpful. I was able to test drive as many as I needed to. Thank you for so much help.

New 2 weeks ago today. This car is not intended for family vacation. I use it as a daily driver a 100 miles round trip. I got the mid-grade trim package heated seats moon roof. it has a small gas tank 13.9 gallon. I question the MPGs as advertised but its ok at 27 mpg all highway. It will fit 4 people but i believe Ford didnt intend for it to be a vacation car but a general purpose of getting back and forth to work car.So far so good only time will tell.

Everything went very well and I was completely satisfied! They removed my summer tires and mounted & balanced my snow tires as well as did the oil change and all it entails, in a timely manner!

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

I had to take my truck in to have a GSM replacement and Seymour went above and beyond to communicate and ensure an efficient job with as quick of a turnaround as they could do for me.

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

Got a great deal on my new Ranger XLT. Really like this truck. Got a good offer for my old 2020 STX. Lots of options.

I have a '22 Base. My wife and I love it. We needed a 4x4 when we move to a more rural state and although we're generally happy with the vehicle, we can't help roll our eyes of the number of recalls and reliability questions surrounding the model. Had I known about the difference in the 1.5L to 2L engines, I'd have opted for the 2L engines, but that's only available at the top trimmed Badlands. This is almost the perfect vehicle for a two person household who has a dog, likes to take day trips and it pretty good on fuel economy (32mpg over 15k miles). The interior is pretty cheap, however. I would recommend the vehicle, however, but only with the 2L engine and only with a warranty. There are just too many concerns with this vehicle to own it without a warranty

Great service. Salesman was very responsive and easy to work with. Everyone was helpful and I didn?t feel pressured. This is the fourth car I purchased here.

This is our second Mach-E purchase. Our first was a 2021. We chose to sell it and get a 2025 Mach-E Premium. The 2025 gets revised suspension that is so much better than the previous years, which was bouncy. You can also now get the premium without the glass roof. I do not like the glass roof, so getting the premium features without it is great! Excellent power, comfort and features at a pretty good price. Love the style, too!

What a great experience with Charlie, he stepped up and met all our needs. Tim #2 was very helpful in all our financial decisions. Thank you both!

In 2016, I was interested in purchasing a new car and trading-in a car and a pickup. Every time I tried a dealership, I was either ignored or treated as if I was merely an old lady and didn't know what I really needed or even wanted. Until I went to Stillwell's. Everyone there realizes what they are there to do - treat the customer well. I truly felt as if I were important, and not just because I was there to buy a car. I was welcomed by the very first person I met. I didn't feel rushed nor ignored by any means. I did purchase a brand new car from them and continue to take it there for service, In fact, just recently. Always welcomed and provided with a nice waiting area and coffee. Karen is usually the first person I see, and she always has a big smile for you. Joe, one of her co-workers is also tops in my book.

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

I recently purchased my Lincoln MKC and had the best experience! Dustin was my salesman, he was very helpful! Tim was my finance guy. Super easy and friendly to work with. I would recommend Stillwell 100%.