Used Ford SUVs for sale near New Britain, CT

Today I want to share my experience, on January 10, this year, I was attended by a very sweet girl Grant Shauna, I had many doubts, but she very kindly resolved them and I am happy with the purchase of my car, I had to call in two Occasions to solve some doubts and she has been very friendly.

I bought a brandnew 2023 Ford Bronco Black Diamond 2.7L with Sasquatch packaje in November 2024, there are no complains up to now, it runs better than I expected and is very comfortable inside. Acceleration is also better than expected in spite of 35 inches factory tires, I love it.

Rocky was great. We received a standard service and new tires. We appreciated his service.

traded in my 2016 Mustang GT in for the 2025 Escape and so far I'm loving it, good gas mileage, reliable, such a smooth ride and fun to drive.

My experience with Lombard Ford was extraordinary. The website and online information are accurate and well organized. As a result, it is easy to shop for cars only and find a car that fits one's needs. In addition, it was straightforward to set up an appointment for a test drive. Our sales consultant Mark Jones was fantastic. He explained everything my wife and I needed to know regarding the car we were interested in detail. He is friendly and very knowledgeable. He was transparent when describing the features he thought were important when buying a vehicle. The finance manager Mike Mans was phenomenal. He is exceptionally polite and trustworthy. The level of detail of his explanations was outstanding. He went above and beyond when discussing the multiple financing options available. He puts his clients first at all times. He was genuinely interested in understanding our situation and made enormous efforts to get the best deal for us. He will not give up on you. The buying process was smooth. Mark showed us the car in detail and gave us a tutorial on everything we needed to know about the vehicle. He took the time to help us connect our phones to the car, set up essential safety features and other essential aspects that helped us understand how to take advantage of all the available features. The car model we found in their dealership had all the features we were looking for for a price below the average for other Ford dealers. If you decide to buy a car from Lombard Ford, Mike will make sure you know every single detail in the contract, warranty, car maintenance and service, and much more. After we bought our car, the CEO Rob Lombard came to meet us. He was happy to know we had bought our vehicle and congratulated us. He expressed his gratitude for us choosing his dealership and offered help with anything we may need in the future. We had such a pleasant conversation. It made us even happier to have gotten our car from them. Lombard Ford is a true family, and they will make you feel welcomed and appreciated. I am highly impressed with how much they dedicate their time to provide the best experience to their customers. It has been the most outstanding business experience I have ever had. I highly recommend anyone considering buying a Ford vehicle to take the extra time to drive to Barkhamsted, Connecticut, and get to know this wonderful place.

I purchased used '22 Escape SE AWD two years old, low mileage and delighted with my dealer purchase. Upon extensive research, I was aware the loss of market value, which is why I purchased used. This vehicle is produced in volume as 'low-end' entry among 22 field competitors. Yes, there are several vehicles out there higher rated, more expensive, but my research validated highest cargo storage - highest mpg, for the reasonable market price. You can benefit from this depreciation by buying used! Some complain of the transmission, or slow pickup, or passenger door side panels. I have had no issues after 20,000 miles 6/2024 and get 31.3 mpg combined which is stellar!! A great value for the used car price-not new price. I would recommend as a reasonable value, HIGH capacity SUV can accommodate 4 airport passengers full size luggage is my first Ford of 21 cars purchased. Styling is very attractive, good assortment of safety features. Rear seats slide for extended passenger or cargo capacity.

Both George Rodriguez and Michael Mans made my car buying experience a very positive one. George was very focused on my vehicle needs and provided the perfect solution. Mike made financing and purchasing my vehicle a seamless part of the process. 5-Stars guys !! Keep up the great work and thanks !! Bill McNamara

I have a '22 Base. My wife and I love it. We needed a 4x4 when we move to a more rural state and although we're generally happy with the vehicle, we can't help roll our eyes of the number of recalls and reliability questions surrounding the model. Had I known about the difference in the 1.5L to 2L engines, I'd have opted for the 2L engines, but that's only available at the top trimmed Badlands. This is almost the perfect vehicle for a two person household who has a dog, likes to take day trips and it pretty good on fuel economy (32mpg over 15k miles). The interior is pretty cheap, however. I would recommend the vehicle, however, but only with the 2L engine and only with a warranty. There are just too many concerns with this vehicle to own it without a warranty

Well I came 31/2 hours to see a car and it’s gone yesterday I wanted it I was buying it because i recked mine i wanted the same thing

This car checks all of the boxes for a full size SUV. Its towing capacity is tops for all SUV’s! It seats seven adults comfortably and fuel economy is the best for full size SUV’s. GREAT VEHICLE!

The expertise and professionalism and courtesy that is always shown to me. Joe Helayel, both as a Master Tech and Service Advisor is absolutely the best; I appreciate everything.

We've owned the 2020 Ford Edge for over 5 years and purchased the car new. Just one recent issue with a sensor for the AWD system during that time. Car drives well with decent power and gets 24-26 mpg in mixed driving and around 30 mpg on the highway. Very comfortable and would consider buying another if they still made them. Only downside is that the car doesn't seem to hold its value that well when compared to the Japanese brands.

I am very please we the entire process. Everyone has been very helpful starting with the Sales Consultant, Billy McGowan, the Sales Manager Billy Genereux and the Busines Manager, Karina Popili-Sarat, whom I thank for their professionalism and assistance throughout the entire process. I would highly recommend this dealership to everyone! Regards, Arben

I have owned products for over 40 years, and this is the best vehicle that I had purchased! It rides smooth, excellent gas mileage, and a lot of room.

I decided on Honda Civic Coupe. I had spoken to Stephanie and I told her that I wanted her to help with the style and purchase of the auto. This was a simple process and I am very happy with the Sport in Rallye Red. She is very professional as I also found everyone at Liberty Honda to be.

Columbia Ford/Kia was awesome. Everyone I met there bent over backwards to be helpful. They gave me the information I needed to find the car I wanted. Then they helped me arrange financing. It was the best car buying experience I have ever had.

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

Truly a great staff and sales team. The vehicle was just as listed and even felt comfortable during whole process from reviewing to purchasing. The work environment and atmosphere really helped the cause. The team was spot on and I would purchase/lease/recommend in a heart beat.

Great overall small SUV. Good styling, and a more truck feel than most small SUV's. Nice road feel. And good color selection. Definitely recommend this one.

What a pleasure to deal with salesman manager number one Would definitely buy another car from them in the future

2024 bronco sport badlands has been a great vehicle. 2.0 ecoboost that only comes with the badlands is a must the 3 cylinder is gutless. All these recalls are mostly for the smaller engine. The only recall I've had was a reprogram for the battery condition. Not a big deal. I got 2,250 rebate and 2.9 financing that was hard to pass up.

Lou was my salesperson and he was super communicative, explaining and re-explaining when he seemed to feel it was needed. No surprises along the way, I was able to test drive the van as much or as long as I wanted, have a mechanic come by to inspect it and they washed it and added a full tank of gas on pickup day. They had done some quality servicing to the vehicle as well before pickup day. Lou mentioned early on that he wasn't paid on a commission basis, which was a good detail for me to know. In the end, all the numbers were the same from the beginning to end, no "uh oh" moments and it was a super fast experience on pickup day - probably the fastest ever for me to get the keys and drive a new (to me) vehicle home. I will look to use them again if possible in the next year or so. Highly recommend.

I had a 2019 Ford Flex and I loved it soooo much! Once I reached 130,000 miles without any problems whatsoever, it was time to get another car. I found out that the Flex was discontinued! I loved it so much that I found a used 2019 Flex with 7,000 miles and I was so happy!! I am so disappointed that this model was discontinued! It was great in ND snow (never got stuck); great mileage; lots of room; comfortable; navigation; back up sensors, etc. Please bring the Ford Flex back!! In the 38 years since I was married and had 5 kids, this has been the BEST vehicle so far!!

Great dealer. No hassle. In my new vehicle the same day. Smooth transaction. Very happy with whole experience.

Overall- great ride, good power, good MPG, plenty of room. Nicely featured. So far no complaints- 66,000 miles Great for trips - lots of storage space.

Special ordered a new Mustang. Dealt directly with the owner to ensure order was perfect. We had an agreement but not a deal on trade. When the car arrived a month sooner than expected I was offered more than we agreed on trade, a nice rebate and MSRP was lower than when I ordered. Salesman John is honest, straight forward, and zero sales tactics. Couldn't be happier with my experience.

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

I have purchased 5 vehicles at this dealers franchises- all very good experiences- you can’t go wrong at Gates - Gates get’s it - easy buying experience- Knowledgeable sales people - very good management- great service departments you can trust

I purchased the titanium awd edge which came with 20 inch wheels and the ride was a bit rough. I had a 2016 with 18 inch wheels and it was very smooth. I found a set of 18 inch original ford wheels, purchased new tires and now it rides like a dream. It´s quiet, handles well, the interior is a bit dated, but has all the tech and safety I need. I compared the X3 and Q5, but the Edge had a lower price and was loaded. Not a single problem since I bought it, just regular service and one recall that was fixed while I waited at the dealer. I highly recommend it.

I've bought 4 vehicles from this dealership as a return customer die the the (CPR) - Courtesy - Respect - Professionalism I live in Delaware and make the journey for these three requirements for me to purchase. Ask for Lou 😉

Kelly Brown was very friendly and helpful with our SUV purchase. He was very understanding with our frustration with the other Ford dealer in Wichita. Zach the manager treated us more than fair I thought. Would do business here again, they treat you like friends... not trying to scam you.

Effectively diagnosed the intermittent problem I was having by offering the technician to ride along. Also diagnosed an unrelated issue (tires and alignment). Charged me a price on tires that was 25% cheaper than what was quoted......a pleasant surprise.

I absolutley love this car. I am a wildlife photographer so I do a lot of driving.... it is comfortable, the windows are huge and amazing. The comfort is like being at home in my comfy chair. It is quiet too.

My service person took excellent care of me. She kept me updated on cars progress and kept her promise in checking the diagnostics efficiently and timely. I was extremely happy with the rapport and service. I grade them APlus!

I bought this vehicle in December of 2023, and I have been pleased with the performance and the room inside the car. The boot (trunk) has lots of space. The silver paint with the black wheels looks really sharp. The best appeal for me to purchase this vehicle is that it's reported to rarely need to be in the shop for repairs. It's always been my experience that if you take care of your vehicle then it will perform well.

Most friendly and helpful people I have met in years. Everyone there made me feel like a guest not a potential customer. Most questions I had were answered before I even asked them. Very good operation and staff. I was very impressed with everyone !!

Well, my car beginning of April beginning of September was time for my oil change synthetic went in at my appointment time came out within an hour 100% satisfaction got a car wash touchless I just dried it off when I left Very happy I recommend this service to anyone who buys a car there very clean very nice experience five star

I have owned my 2021 Ford Edge ST LINE since September of 2021. It is now April 2024, and I can say without a doubt, that I am very satisfied with the vehicle. I have taken long trips with it, and it was very comfortable. I have nothing negative to say about this vehicle.