Used Ford SUVs for sale near Norwich, CT

I have purchased 5 vehicles at this dealers franchises- all very good experiences- you can’t go wrong at Gates - Gates get’s it - easy buying experience- Knowledgeable sales people - very good management- great service departments you can trust

I purchased the 2022 Timberline preowned about 1 month ago with appx 50k miles on it. I was disappointed that it does not have memory seats or a garage door remote button. (I didn't even notice this when test driving it). Who makes a car today with all the tech this car has and leaves off these 2 things! The interior is comfortable & well laid out. The ride is smooth & quiet. 2.3L turbo 4 cylinder is quiet & has amazing power. At idle it’s hard to tell that the engine is even running. The prior owner put on Michelin tires which contribute to the smooth, quiet ride. The seats are ActiveX (Ford’s name for vinyl) with cloth inserts. I’m 5’ 10” and 175lbs. My son who rode with me is 6’ 3” and 250lbs. Both of us found the seats comfortable & supportive on our 1st road trip. I’ve driven a Kia Telluride, which is a direct competitor. The Kia has a little more tech but I found the ride to be on the harsh side, especially in the second row. This may be attributable to the low profile 21” tires. The Timberline has 18” balloon tires which I much prefer. 2 weeks after purchasing it I made a 2,200-mile road trip from Dallas TX to Orgon. Fuel mileage ranged from 21 to 28 with an overall average of 24 mpg. *if I don’t drive over 70 mph on the highway the fuel economy goes up to about 32! *these numbers are from the actual miles & gallons of fuel used, not from the dash numbers, which I found are a little optimistic. It has a few bugs that I’ll have to deal with, but it’s a used Ford & not a Lexus. Overall, I'd say I'm very happy with this car & would recommend it.

Ed Welles and Bob Cerins were great! They did their best to keep us updated and didn?t try to rip us off.

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

Had a great experience buying my truck with monaco!!! Would definitely recommend to anyone who is looking for a vehicle to take a look at monaco glastonbury!!

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

I love this vehicle. My 2022 Ford Explorer XLT far exceeds my expectations. Handling is great. Performance is far better than expected. Gas mileage is 26mpg combined average for the 16,500 miles I have on the vehicle so far. The interior fit and finish could be better and the original tires...not holding up very well. The vehicle is comfortable and always a pleasure to drive. I always get compliments on the exterior style. In my opinion, it's one of the better looking SUV's on the road. The rear biased drive train give it superior handling, better than anything I test drove. Chevy, Subaru, or the Kia.

I had a great experience buying a new Ranger. Todd provided quick and clear pricing info ahead of time. I showed up, drove the truck, liked it, and was out the door within a few hours. I recommend Heritage Valley Ford if you are looking for a vehicle.

I am happy with everything about my explorer. Get good gas mileage and is very comfortable ride. Traded my 2020 for this 2022. Love the color and have gotten lots of compliments.

Purchased a 2016 bmw 228i in Sept of '21. I've had this for 2 years now, and NO ISSUES! 2 weeks after I purchased the car, the front brakes didn't sound right. They replaced the pads and rotors, at no charge! A relaxed and exellent experience.

2017 Ford Explorer. I love my car. It runs great but I have had battery problem and trim has blown off my car on freeway. Have not had a lot of problems with it.

This was the easiest buying experience I have ever had buying a car! Joe was great! Thanks Exeter Auto!!

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

Matt responded to an ad I placed for selling a vehicle. Pleasant to deal with. His father and brother ended up coming to the Vineyard to complete the transaction. Very professional. Would definitely work with them again to sell or buy a vehicle.

Looked at many different vehicles, very happy with 2022 Ford Explorer. The Explorer vehicle is very roomy with all the comforts of a luxury vehicle.

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

We bought recently and it was an excellent service with the help of Junior and Nelo, they took great care of us..

We have only had our vehicle for a short time but it meets and exceeds our expectation. We purchased the limited model due to the reduced noise inside of the vehicle

We found our 2018 chevy volt and purchased it from tjmotors in connecticut and had it delivered to us in DC. Todd and Mike gave us great honest and efficient service. We had the car in 6 days after the first phone call.

John and Steve helped me out when I was in looking last week, I found a low milaged Jeep that i took for test drive. Steven answered all the questions that I could come up with and John in the finance office got me approved very fast while I waited. I picked up the car the next morning and they both took the time to go over everything with me. John was quick with the paperwork not having me sit for hours! thank you!

Overall, a good honest dealership. I had a predefined monthly spending limit and Josh worked his magic and got me the monthly payment to meet that number. His can-do attitude made this deal happen and got us the car. The finance manager Alex was also a pleasure to work with and made our car buying experience much less painful that I have experienced in past years with other dealers. There is no pressure from the sales team to buy and were up front with everything. No hidden agenda. I would recommend buying new or used vehicles from this dealer without hesitation and for that I’m giving them 5 out of 5 stars.

Bought this car in 2019 as my daily driver. It has enough space to transport my large and was very reliable until about 160,000 miles. Gasket seal and O2 sensors failed causing me $800 in repairs. Not super expensive, but like the previous review says check to see if there are any open recalls. Currently at 230,000 miles and still driving. If you follow the suggested maintenance schedule you'll be fine. If not, you'll be in for some trouble.

It?s a pleasure buying experience. The sell consultant and the dealer are all friendly, helpful and considerate. The shopping environment is clean. According to the introduction, the after-service is good (because I just buy a new car).

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

Easy scheduling process, check-in, and service completion per usual. Secor does a great job

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

Great people sure of the lady ZOE she?s very nice when I met her I knew I was going to meet nice female the vehicle I got was. Nice

We bought our ecosport 2018 in 2020 with 19000 kms going on 6 years now. We love it, have gone onlong trips 5 times. Great on gas . Now 2026 recall first time for any repairs.

This is an AMAZING dealership. We purchased a few months back. Our salesperson Fran was awesome. He didn't push. He showed us the car we wanted to see. It was just as advertised and sold itself. Jake, the business manager, was awesome. Everything was so easy. Brought the vehicle in this week for my first free oil change. Right on time. One hour as promised. Their on-site restaurant was great. I had lunch, and my car was ready. Full inspection and topping off fluids, checked brakes and tires, battery, etc. I wouldn't buy a Kia or Ford anywhere else. This place has got it right. Kudos on great customer service!!

7 Ford Edges and the 2024 is rock solid yet quiet and great performance. Everyone wants to use the Edge when we go anywhere. The controls are easy to use for non distracted driving. Long road trips are un eventful and tires last forever. Loading space in the rear is flat easy and lots of space. Good visibility and safe.

I had an interaction with Mike regarding a Toyota Avalon. Mike was very friendly and knowledgeable about the car. I was impressed with the dealership. Unfortunately, the vehicle wasn't what I was looking gor.

Great overall small SUV. Good styling, and a more truck feel than most small SUV's. Nice road feel. And good color selection. Definitely recommend this one.

Just bought a 2024 Ford Edge. Process was easy and staff friendly and professional. Provides and reviewed all relevant information and documentation. Would recommend this dealership to anyone.

Purchased new July 5, 2024 now have approx 16,000 miles recently took a trip that was total 4,000 miles. Wife states as the most comfortable vehicle she’s ever had especially on this long trip pulling a 6x12 enclosed motorcycle trailer from Chicago to Scottsdale, AZ. Nimble handling even in the mountains and plenty of power! 5 Stars Ford!!

I bought this vehicle in December of 2023, and I have been pleased with the performance and the room inside the car. The boot (trunk) has lots of space. The silver paint with the black wheels looks really sharp. The best appeal for me to purchase this vehicle is that it's reported to rarely need to be in the shop for repairs. It's always been my experience that if you take care of your vehicle then it will perform well.