Used Ford SUVs for sale near Parma, MI

I inquired about a vehicle online. Randy one of the sales associates quickly responded. The vehicle was at the Kalamazoo dealership and he sent for it, so I could see it that afternoon. I didn’t end up purchasing the vehicle, but I did appreciate the good customer service that I received. Thanks Randy!

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

Theresa our sales lady was very helpful and honest, My husband and I live outside state of Michigan. The service we had gotten outstanding, it sure was worth the trip, Everyone there was great. We will never go any place else. Other car dealerships needs to learn from you. Thank you so much.

10 years since we bought this vehicle used. It has been awesome, over 110K on the clock; minor problems only. Biggest problems are with brake corrosion caused by very salty roads here. undercarriage corrosion is starting to take its toll. But the vehicle is still good enough we are hesitating to upgrade. Some minor, weird but occasional , electric glitches, mostly self locking. But then, the lack of electronics relative to newer models is a big plus to us. We have now owned this vehicle longer than any other we have ever had. interior issues are with the glove box hinge (plastic and breaks if you are not careful), and elbow rests cracking.

Shelley took every word I said into consideration and was super transparent throughout. Thank you!

I purchased used '22 Escape SE AWD two years old, low mileage and delighted with my dealer purchase. Upon extensive research, I was aware the loss of market value, which is why I purchased used. This vehicle is produced in volume as 'low-end' entry among 22 field competitors. Yes, there are several vehicles out there higher rated, more expensive, but my research validated highest cargo storage - highest mpg, for the reasonable market price. You can benefit from this depreciation by buying used! Some complain of the transmission, or slow pickup, or passenger door side panels. I have had no issues after 20,000 miles 6/2024 and get 31.3 mpg combined which is stellar!! A great value for the used car price-not new price. I would recommend as a reasonable value, HIGH capacity SUV can accommodate 4 airport passengers full size luggage is my first Ford of 21 cars purchased. Styling is very attractive, good assortment of safety features. Rear seats slide for extended passenger or cargo capacity.

Spence transacted a lease turn in/new lease. Appreciated the low pressure, high knowledge & calm vibe of sales. Entire process was easy & professional. He will be my first call next time. Shaheen was stellar to work with.

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

Everything was great I brought a new car soul and had some recall work done, everything was explained to me all that I ask about in the service department was give full attention.

Traded an F-350 Tremor. While the truck could not be beat we needed a softer ride as our needs changed. The ride is outstanding and the handling is superb. The interior space is such a welcome asset. Thanks to Ford for a great product.

Shaheen is a wonderful dealership. They want to serve their customers, and explain everything clearly and patiently. They make you feel like you matter. From start to finish, the process was clear and efficient.

Was comparing used PHEV SUV's with enough rear cargo space for my DJ equipment and enough electric power to run errands without using much gas. With some, the battery space ate up the cargo, in others, the overall size of the vehicle was too truck-like, uncomfortable, and a limited range. The Ford Escape is surprisingly spacious, comfortable, and very good electric range (about 35 miles on full charge). Combined mpg is quite good, even fully loaded on longer trips without the benefit of a recharge. Quite please with service package features as well.

We received excellent customer service. Our salesman, Logan Willbanks was outstanding. The entire car buying process can be stressful, not this time. Logan was extremely helpful and made the process easy.

It's a nice vehicle. Roomy. Great features. The trunk has a lot of food. Lots of head room and leg room. Would recommend this vehicle.

The maintenance center of spartan Toyota is excellent. I have used them for many years and never had a negative experience there. They are efficient, explain every step, and I have never had a problem with their quality of work.

Apple play used to connect but no longer does. Didn’t notice passenger door wasn’t installed properly until I took a road trip and the noise!!! Drivers side arm rest squeaks as though it’s about to come apart. Very noisy engine over 40 mph.

I purchased a Dodge Charger from this dealship and they were great with answering questions and being on top of everything. I'd recommend getting a car from the Cole Chrysler dealship anytime! John Michael was the best!

The team, at LaFontaine Ford of Lansing, helped me get into a very nice truck. Friendly and courteous team members greet, you as you enter their facility.

With about 3500 miles at this point, the Broco has been a great vehicle. Very reliable and enjoyable to drive. It is the Outer Banks trim package which provides a good level of options. The V6 provides good performance.

Great customer service for my pick up and drop off oil change. Josue was very caring and helpful. Communication was also great. I would recommend using them.

great comfortable car. Beautiful color, excellent trim options and reasonable fuel economy. Third row seating is there if you need it otherwise plenty of room for shopping groceries

Great overall buying experience. In talking with our sales person over the phone it was apparent that the dealership had two or three vehicles that we were looking for. We made an appointment and when we arrived one of the vehicles had been brought up to the guest parking area and we were able to take a test drive. We liked the vehicle, negotiated a fair price and signed the paperwork that evening.

Previous minivan owner we didn’t realize we had out grown our minivan till we realized the amount of space in our new truck. We have 4 active kids from 5-15 that are in multiple sports. We travel a fair amount both to the airport and on road trips. So our new vehicle needed to get all of us and luggage wherever we’re going. So far this is doing it.

All services requested were delivered in a timely manner. Friendly informative staff. In twelve words I summarized my experience at your business. Asking for more words is redundant.

traded in my 2016 Mustang GT in for the 2025 Escape and so far I'm loving it, good gas mileage, reliable, such a smooth ride and fun to drive.

The service department was quick and accurate in diagnosing the problem. The staff deserve an ‘A’ for assessing and fixing the problem. Thanks, Fred.

Great overall small SUV. Good styling, and a more truck feel than most small SUV's. Nice road feel. And good color selection. Definitely recommend this one.

My oil light was not looking good and my appointment was days away so they were able to get me in early to prevent any issues with my truck!!

The Awd 2.OT is a great addition if you can find one with them both equipped! Easy to drive in the snow and decent mileage.

overall i am very happy. Dropped my vehicle off in morning and picked up when scheduled. The staff at oil change was very helpful and knowledgeable. thank you .

I bought this vehicle in December of 2023, and I have been pleased with the performance and the room inside the car. The boot (trunk) has lots of space. The silver paint with the black wheels looks really sharp. The best appeal for me to purchase this vehicle is that it's reported to rarely need to be in the shop for repairs. It's always been my experience that if you take care of your vehicle then it will perform well.

best car buying experience ever. Drew did a good job of making the deal happen. Financing with Simon went great. no problems or issues. overall very satisfied. usually when buying a new car or truck i feel as though i have been taken advantage of. It wasnt that way with your dealership, we appreciate that

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

Great people, reliable and amazing customer service. Beautiful, spacious and very convenient facility. The car I purchased just by phone call was exactly as described. Highly recommended

I bought a used 2020 Ford escape hybrid titanium with 33,000 miles. I came from a 2015 X3 and I am surprised how well this car handles and feels firmly planted. I love the electric driving at slow speeds and you can hear the gas engine come on and it’s louder than my BMW, but I am still pleasantly surprised by the low level of road noise at highway speeds. Mine is Persian green, which is rare, and absolutely beautiful after I waxed it. The exterior is pretty good, considering its price range, and the interior is subpar with the hard plastic on the doors, but overall, the controls are very intuitive, easily reachable, and after I learned how to use all the options, my favorite feature is the adaptive cruise control with stop and go and lane centering. The car basically just drives itself, even in the city at low speeds. I just have to make the turns and stop at red lights and stop signs if there is no car in front of me. I also love the short stopping distances with the brakes, which feel great and confidence-inspiring, and the steering actually feels better than in my BMW, which was too light at highway speeds. Another feature that sold me was how much legroom there is in the backseat, especially the fact that you can recline the backseat a little bit and also push it a few inches back to create more legroom. There is definitely more legroom in the front and back than in my BMW, even though my BMW was a few inches longer than this car. I love the look of the RAV4 hybrid XLE and it has more cargo room, but if you check the user reviews, you’ll see that the Escape hybrid actually beats it in mpg and in my area, I would’ve paid $8k - $9k more for a similar used RAV4 so I felt like the Escape hybrid was a better value overall. I rarely buy extended warranties with cars, but I did with this one since it was such a good deal at only $4000 but it gave me seven years of extended coverage and up to 80,000 more miles, whichever comes first. Considering how tariffs will affect car part pricing and car repair bills, I thought this was a an exceptional value, just like the car itself. I’ve only had it for three weeks, but I am really enjoying driving the car and seeing how little gas it sips.

Love the service department and sales team at this dealership. They go above and beyond for my family! Definitely recommend to everyone I know!

I bought a brandnew 2023 Ford Bronco Black Diamond 2.7L with Sasquatch packaje in November 2024, there are no complains up to now, it runs better than I expected and is very comfortable inside. Acceleration is also better than expected in spite of 35 inches factory tires, I love it.

I cannot say enough good things about this dealership! They go above and beyond for my family. The staff is super friendly and helpful! They have a great selection on their lot of new and used vehicles.

Drove this 2021 escape hybrid got 40mpg and the seats were nice. The interior is not bad for the price its cheap but not fall apart cheap. On the outside it's just another white SUV the ride is a bit harsh and the 2.5 4 banger is a reiable engine. All is forgiven when the price is considered $24,000 ($21,000) after NJ EV rebate not bad for the money wireless Android Auto would have been nice though.