Used Ford SUVs for sale near Richfield, OH

Always phenomenal customer service when getting my vehicle taken care of. Mike is the best!! The service dept is wonderful to work with. I appreciate it when coming in solo. I'm treated with respect

I bought this vehicle in December of 2023, and I have been pleased with the performance and the room inside the car. The boot (trunk) has lots of space. The silver paint with the black wheels looks really sharp. The best appeal for me to purchase this vehicle is that it's reported to rarely need to be in the shop for repairs. It's always been my experience that if you take care of your vehicle then it will perform well.

Toni Nemi is great at what he does- that’s why I came back for a second time. He is personable and treats his customers like family. He works hard to make his customers happy and it does not go unnoticed.

Friendly service technicians, very knowledgeable. Despite the repair being costly, the technicians was able to identify the issue and solve my problems. Thanks for getting me mobile it again.

Phev 👍 Need awd Need bigger batt 18 kw instead 14 Nice design Good fiability Little noise from right front glass Tow 2500 pounds not bad

Klaben rates #1, I travel 2 1/2 hours one way for the service and to be treated like family. I have been dealing with Klaben since 2010. There is no pressure and recently, I was looking for a new car and received the best deal possible. Thank you for going above and beyond to get me in my new car. Christina and Louis you are A++++ in my book. Klaben is worth the drive treated like family and loyalty are key.

Tou lê free ownership. Best car I’ve owned, literally. So much that we got a second one that my wife uses. Both Base (Select) trim. Very fast, reliable, quietest cabin ever. Will get a GT as soon as the lease ends.

I'm writing a review about Tommy,it was my first time w/him.He was polite, knowledgeable , explained everything,and helped w/ afew about my car. He's a keeper Karol Kucia

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

This was the BEST and easiest car buying experience I have ever had! Talk about professionalism and actually doing the right thing for the customer! There is a fantastic culture in this dealership! Thank you Klaben!

New 2 weeks ago today. This car is not intended for family vacation. I use it as a daily driver a 100 miles round trip. I got the mid-grade trim package heated seats moon roof. it has a small gas tank 13.9 gallon. I question the MPGs as advertised but its ok at 27 mpg all highway. It will fit 4 people but i believe Ford didnt intend for it to be a vacation car but a general purpose of getting back and forth to work car.So far so good only time will tell.

Mark and Tracey were very helpful in my car purchase experien. Very informative and simply Great!

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

Luke went above and beyond to make my car buying experience great. I will be contacting Klaben Ford and Luke for my next car purchase.

I purchased used '22 Escape SE AWD two years old, low mileage and delighted with my dealer purchase. Upon extensive research, I was aware the loss of market value, which is why I purchased used. This vehicle is produced in volume as 'low-end' entry among 22 field competitors. Yes, there are several vehicles out there higher rated, more expensive, but my research validated highest cargo storage - highest mpg, for the reasonable market price. You can benefit from this depreciation by buying used! Some complain of the transmission, or slow pickup, or passenger door side panels. I have had no issues after 20,000 miles 6/2024 and get 31.3 mpg combined which is stellar!! A great value for the used car price-not new price. I would recommend as a reasonable value, HIGH capacity SUV can accommodate 4 airport passengers full size luggage is my first Ford of 21 cars purchased. Styling is very attractive, good assortment of safety features. Rear seats slide for extended passenger or cargo capacity.

My car was brought in from a dealership an hour away. During my test drive the airbag light was on. Not one of the tires was the same brand. Didn?t know that was allowed. They compromised with splitting the cost of just 1 new tire. It?s been 5 days and the airbag switch still hasn?t been replaced. (They?re wrking on it). I?d like my new car soon. They cashed my check. However, the manager has been terrific.

Generally the styling is nice, you really can see where the older Escape was used as the basis for this vehicle. The interior is nice and comfortable. Ford missed the mark on storage. The dead space behind the screen, as one example. You can buy a bin that will fit very nicely in that spot. Mileage has been good. Road noise can be a little much as times, and the ride can get a little jittery at speed. There is an odd shudder between 35 and 40mph, that the service tech said is from "cylinder deactivation". Ford and other manufacturers have had this technology for a long time. Seems hard to believe that Ford would screw it up. Was told that it happens in Eco or Normal mode. In Sport mode it's less noticeable, and doesn't really effect the mileage that much. Tried it, didn't see much of a difference. Other issue is legroom in the back seat. I'm 6'4" (and it's surprisingly easy for me to get in and out), but I need to have the seat back a bit. Leaves very little room for a back seat passenger. Overall, pretty good vehicle. Hopefully in the next gen, they'll correct some of these issues.

I think we got off to a less than stellar start relative to a pre-owned vehicle. As I recall I was handed off to more than one person. When I finally landed with Zack Koval, everything changed to better than a 100% effort on my behalf! Zack was the greatest, I could even talk to him at his off-hour(s). If Zack did not have my answer, he got it. I was pleasantly surprised because someone cared! Zack cared!!!

I bought a 2024 Rally which is the highest trim in a Mach E . It is very fast and fun smooth on the highway and can be driven on a dirt track as well as used as an every day vehicle. My only complaint is the range could be a little better and charging should be faster because the vehicle is already in its 4th year of production other than that as a long time EV owner I love the car after a month of ownership.

It was very good and my salesman did an awesome job and they got the paperwork done very quickly

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

John and Anthony were very patient with me and I love my new Ford Ranger. I will use this dealership for services on my new Ford Ranger.

I owned a 2017 Fusion Platinum and did not want to get a SUV. Knowing the Edge was based on the same platform, I gave the 2024 a spin. I was impressed. It drove, handled, braked, and steered very well. I drove many cars, and even though Ford had not redesigned in a while, it was more enjoyable to drive than the Audi Q5 and Lexus RX. I rated the value a 3 because it is expensive. The Titanium Elite price is in the Lexus/Audi ballpark. I really wanted the Audi because I have owned some in the past, but the Edge was more sporty and more comfortable. I drove the ST and I was surprised that it did not feel a lot faster. This wqas the same with the Fusion. You can tell the ST was faster, but it did not jump off the line like I was expecting. I was disappointed the edge lost some equipment from the past as it is being phased out. So I added it. I added the hood insulation, the engine cover, the cargo cover, LED lighted sill plates, and the laminated acoustic glass on the front doors, all purchased from FORD dealers to make sure they were the real deal. I also added the keyless entry keypad (securicode). I was really disappointed they deleted securicode. The interior is not flashy like an Audi, but I like that it is understated. The carmello seat and door inserts make the car very audi-ish and special. It is too bad this is the last year. The Lincoln Nautilus lives on as the next generation in the USA. I can tell it has roots from the Fusion. That is also gone.

Perfect service great sales rep fast paperwork easy to work with answers questions fast clean dealership

We had our 2013 Ford edge for many years had zero problems with it until a stupid driver parked next to my husband and totaled the car. He wasn’t even in the car but until then it never gave us any trouble. We decided we would buy another ford edge which is a 2018 and beautiful. Hopefully we’ll have the same luck with this one.

Matt Martin is an amazing person and car salesman. This is the second car I’ve bought from him and I will follow him where ever he works.

Love my 2022 SE PHEV. Purchased from Carmax. Comfortable cloth seats, rear seat legroom is great, electronics are way above average especially the iPhone connectivity. Large cargo space behind rear seat. Nice looking 18” wheels. Have only purchased two gas fill ups since Oct 2023. I really have no complaints.

They were very nice great service and they worked with me to get my payment to a good amount

I have owned it for 3 months now and gone 10,000 miles. I have driven it in Indiana, Illinois, Michigan, Ohio and Ontario. I have easily found charging stations and just line it up with lunch or dinner. Car has a few quirks but it is to be expected for the first EV model. Car rides beautifully and Blue Cruise is awesome (had a few times where it would make me keep the hands on the wheel when I didn't think it should). I haven't had range anxiety because most Targets, Meijers and Walmarts have fast charging. Almost all dealerships do as well. Ford is also sending a free Tesla converter which will just add to the availability of charging stations. My only drawbacks on the car so far is the back windshield is hard to keep clean and the windshield wiper is too small. I also wish the car recorded with all the cameras it has on it like the Teslas. Lastly, the plastic on the B Pillars look crazy with the oils from people's hands. Really hard to clean.

I purchased the vehicle sight unseen. I felt very comfortable with everyone I spoke or text too. I do not like the car purchase process however I would buy from them again even though they are in Ohio and I am in Connecticut.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

Very nice facilities, great people to work with and very accommodating. Was treated very well and was given a very fair deal on the car i purchased from them.

I absolutley love this car. I am a wildlife photographer so I do a lot of driving.... it is comfortable, the windows are huge and amazing. The comfort is like being at home in my comfy chair. It is quiet too.

Very helpful and low pressure. We got a great deal and everyone was nice and walked us through. We are a cash buyer and everyone treated us great.

I have a '22 Base. My wife and I love it. We needed a 4x4 when we move to a more rural state and although we're generally happy with the vehicle, we can't help roll our eyes of the number of recalls and reliability questions surrounding the model. Had I known about the difference in the 1.5L to 2L engines, I'd have opted for the 2L engines, but that's only available at the top trimmed Badlands. This is almost the perfect vehicle for a two person household who has a dog, likes to take day trips and it pretty good on fuel economy (32mpg over 15k miles). The interior is pretty cheap, however. I would recommend the vehicle, however, but only with the 2L engine and only with a warranty. There are just too many concerns with this vehicle to own it without a warranty

Fast, seamless, and easy! We found the exact car we were looking for, model, year, color, features, online at Ron Marhofer. But, we are almost 4 hours away. Michael made the purchase process so easy and fast and was so helpful in getting the car delivered to us quickly and seamlessly! Great team there!! The kind man, John, who delivered it was a great rep for the group too. All around super positive experience!

This has been the best vehicle I've ever owned and the best Mustang I've ever owned. We will have put 15,000 miles on it soon and I am looking to buy a second one.

Everyone at the dealership was helpful, patient with my questions, and very knowledgeable about the process. I have been a loyal Toyota customer for many years, and would rate this dealership as the best in Ohio.

Extremely pleased with the comfort and ride on my new 2024 Ford Edge Titanium. Have previously owned two Explorers and two Edges. Thought my 2022 Explorer rode very quiet, had lots of power and very comfortable. , but this Edge is significantly better all around than the Explorer. I wish it had intelligent 4 wheel drive with the rear drive primary. I will deal with the AWD version. It handles extremely well with a solid quiet ride and tight turning radius. It has a very large 7x10 touch screen mounted vertically in the middle of the dash. You can control almost every possible setting on this. Totally loaded and worth the extra cost. It is so comfortable we can drive 13-14 hours straight though on our trips to Florida . Drive it, you won’t be disappointed.