Used Ford SUVs for sale near Richfield, OH

The sales woman Leslie hoek was very knowledgeable about her products and worked with us to give us good service and quickly got us a deal and was friendly and courteous

Apple play used to connect but no longer does. Didn’t notice passenger door wasn’t installed properly until I took a road trip and the noise!!! Drivers side arm rest squeaks as though it’s about to come apart. Very noisy engine over 40 mph.

My car was due for service, so I stopped out without an appointment for oil change and free tire rotation. The service department was busy that wasn’t a problem with getting the services completed. Ben did an excellent job of getting my information and my concern with replacing my left side fog light. I been a customer since 2011, always very satisfied with the service. Excellent customer services Ben

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

Luke went above and beyond to make my car buying experience great. I will be contacting Klaben Ford and Luke for my next car purchase.

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

Aaron was superb and efficient in helping me navigate my most recent experience at the service desk. He not only communicated with me while my car was in the shop, but helped expedite the service so I could take my daughter on a planned ski trip. He went above amd beyond. Great service and a huge thank you!!! Our ski trip was perfect in our Toyota sienna!!!

2017 Ford Explorer. I love my car. It runs great but I have had battery problem and trim has blown off my car on freeway. Have not had a lot of problems with it.

Hassle free, informative and easy. Jack Hunt is a true asset to this dealership. He really should be teaching salespeople how to interact with customers!

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

I had a great experience at Spitzer Ford Hartville. The staff was exceptional and made my buying experience a smooth one. In particular, I wanted to thank Sierra Dieble for her help. She was professional, knowledgeable, and responsive. I'm enjoying my new car and, when the time comes to replace it, will definitely go back to Spitzer!

I purchased a 2025 Ford Explorer Platinum with the 3.0 liter 6 cyclinder. The car has lots of power and drives well. It has lots of acceleration and easily pulls a 5000 lb trailer. Things I like about the car: 1. Heated and cooled front massage seats. On a long drive the massage seats are fabulous! 2. Very good radio/sound system 3. Wireless Apple/Android connectivity 4. Lots of cargo space What I dislike: 1. Gas mileage between 19-22 mpg 2. Lane departure system annoying 3. Had a rattle noise in the front of the car at 9000 miles that the dealer could not find. At 11,000 miles, the rattle mysteriously went away. No idea what is going on here. 4. Sometimes when I open the rear hatch, the chime sounds loudly, The next time it does not sound at all. Wish I could just turn it off. ??

Thank you Ms Renee for my new Jeep Compass Great experience Our whole family loves you I’ll send friends

I purchased the 2022 Timberline preowned about 1 month ago with appx 50k miles on it. I was disappointed that it does not have memory seats or a garage door remote button. (I didn't even notice this when test driving it). Who makes a car today with all the tech this car has and leaves off these 2 things! The interior is comfortable & well laid out. The ride is smooth & quiet. 2.3L turbo 4 cylinder is quiet & has amazing power. At idle it’s hard to tell that the engine is even running. The prior owner put on Michelin tires which contribute to the smooth, quiet ride. The seats are ActiveX (Ford’s name for vinyl) with cloth inserts. I’m 5’ 10” and 175lbs. My son who rode with me is 6’ 3” and 250lbs. Both of us found the seats comfortable & supportive on our 1st road trip. I’ve driven a Kia Telluride, which is a direct competitor. The Kia has a little more tech but I found the ride to be on the harsh side, especially in the second row. This may be attributable to the low profile 21” tires. The Timberline has 18” balloon tires which I much prefer. 2 weeks after purchasing it I made a 2,200-mile road trip from Dallas TX to Orgon. Fuel mileage ranged from 21 to 28 with an overall average of 24 mpg. *if I don’t drive over 70 mph on the highway the fuel economy goes up to about 32! *these numbers are from the actual miles & gallons of fuel used, not from the dash numbers, which I found are a little optimistic. It has a few bugs that I’ll have to deal with, but it’s a used Ford & not a Lexus. Overall, I'd say I'm very happy with this car & would recommend it.

Again...great service from Montrose Ford! They picked up my car and delivered it back to me in a few hours. Everyone at Montrose Ford are professional and very knowledgeable. Don't hesitate to have them service your car!

I love this vehicle. My 2022 Ford Explorer XLT far exceeds my expectations. Handling is great. Performance is far better than expected. Gas mileage is 26mpg combined average for the 16,500 miles I have on the vehicle so far. The interior fit and finish could be better and the original tires...not holding up very well. The vehicle is comfortable and always a pleasure to drive. I always get compliments on the exterior style. In my opinion, it's one of the better looking SUV's on the road. The rear biased drive train give it superior handling, better than anything I test drove. Chevy, Subaru, or the Kia.

My service rep, Hunter, was amazing. He came to my car and greeted me immediately. Everything was effortless. He was courteous, detailed and friendly. He made my experience. Oh, the mochas were great also. Nice touch.

I am happy with everything about my explorer. Get good gas mileage and is very comfortable ride. Traded my 2020 for this 2022. Love the color and have gotten lots of compliments.

Great experience buying a car with help of sales associate, Sam Adrian. Sam was very professional and helpful in guiding us through the process of our purchase.

Love this vehicle!! Went from 2013 Chevy Malibu to this 2019 fully loaded Ford Explorer. Love the navigation, hands free phone, auto bright lights and Windsheild washer, remote start, sun roofs, back up camera, luggage racks, hitch andtowing capabilities, 3rd row seating and stowing, the Ford app, the Ford warranty, leather heated seats and steering wheel, and all the safety and other luxury accessories.

Just got my 3 car from Fred Martin I love the car I just got,my sales man Tim Smith did a great job getting my loan through the bank,I would recommended Tim to all my friends .if I ever need another car I will be back

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

Professionalism from the word go. A very positive buying experience. The Salesman, General Sales Manager, and Finance Manager were all a pleasure to deal with.

I upgraded from a 2017 Explorer Sport to a 2025 Explorer ST. It handles better. It sounds better. It is faster. The interior is way better. The seats hug you. The infotainment system is fast and works really well.

Everyone was friendly and helpful and got my work done in a timely manner and wished me well as I left

Looked at many different vehicles, very happy with 2022 Ford Explorer. The Explorer vehicle is very roomy with all the comforts of a luxury vehicle.

Buick GMC did awesome job, thanks for the great work and communication. Thats why I always go their

We have only had our vehicle for a short time but it meets and exceeds our expectation. We purchased the limited model due to the reduced noise inside of the vehicle

I purchased a new 2020 Giulia QF online with no hiccups and with excellent service. The salesman was great as was his manager, and the process was seamless. I would buy here again.

Excellent service and timeliness. Service advisor, Travis Liddington, was very knowledgeable and helpful. Would definitely return.

My wife and I have had some bad experiences with buying cars in the past but our experience at Jay Honda was incredible. Not only did Tony Spitalieri and Rober Logan exceed our expectations but the rest of the Jay Honda team certainly earned our lifetime loyalty. We won’t shop anywhere else. And refer everyone we can to Jay Honda so that they can have the same great car buying experience we had. Keep up the great work.

I recently applied for a car from thrifty auto Sales In Westfield, Massachusetts, I received a call back from Mike. He wasn't a pushy salesman. He just actually was. I still interested in a vehicle which I was I've held off for six months without a car. I took a chance and I AM totally satisfied with the service Mike kept Istrate open and honest and I walked out with a 2021 Toyota Camry. I am very pleased with them. I would recommend them to anyone. I have troubled credit but they still worked with me. Thank you, Mike.

I went in looking for a new vehicle from this dealership and wasn't very prepared for the buying process. The staff helped me and was super informative. They helped me decide on the direction I wanted to go with a vehicle and figured out all of the options I wanted. At the end of the day I did not buy a car from them but regardless they helped me and were friendly anyway.

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

Dominic Fair helped us with our lease and get into another car, very professional and helpful

My sales person Renee was great and everyone at northcoast Mitsubishi. Thanks guys I'll be back !