Used Ford SUVs for sale near Roan Mountain, TN

Adam went above and beyond to make our service visit exceptional! We definitely have our new Service Advisor. We sure wished the dealership had the popcorn and fountain drinks like they used to.

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

cant even begin to remember how may cars we purchased from these great guys. over a dozen at least. last night we purchased another a month after our last. nathan in sales and johnathan in finance worked yet another fantastic deal for us. would never consider dealing with anyone else.

Purchased vehicle online and salesman (Tony) and finance manager (Aaron) were extremely helpful. Would highly recommend dealership.

I have owned my 2021 Ford Edge ST LINE since September of 2021. It is now April 2024, and I can say without a doubt, that I am very satisfied with the vehicle. I have taken long trips with it, and it was very comfortable. I have nothing negative to say about this vehicle.

I got there a little early and they were able to get me in. They got me serviced and out pretty quick!

traded in my 2016 Mustang GT in for the 2025 Escape and so far I'm loving it, good gas mileage, reliable, such a smooth ride and fun to drive.

Stopped by with a simple issue (at least it was for Austin) and was treated kindly by several knowledgeable Automotive Technicians. Friendliest folks I have encountered of late and I can't Thank them enough. Austin was cool as heck and so were the other guys I encountered. Should have got their names as well. My bad. Highest recommendation!

This car checks all of the boxes for a full size SUV. Its towing capacity is tops for all SUV’s! It seats seven adults comfortably and fuel economy is the best for full size SUV’s. GREAT VEHICLE!

We always work with Alura, and she is fantastic. From the moment I reach out to her to schedule appointments through getting me through them. She is friendly and kind and warm. Love her. She makes the visit easy.

Generally the styling is nice, you really can see where the older Escape was used as the basis for this vehicle. The interior is nice and comfortable. Ford missed the mark on storage. The dead space behind the screen, as one example. You can buy a bin that will fit very nicely in that spot. Mileage has been good. Road noise can be a little much as times, and the ride can get a little jittery at speed. There is an odd shudder between 35 and 40mph, that the service tech said is from "cylinder deactivation". Ford and other manufacturers have had this technology for a long time. Seems hard to believe that Ford would screw it up. Was told that it happens in Eco or Normal mode. In Sport mode it's less noticeable, and doesn't really effect the mileage that much. Tried it, didn't see much of a difference. Other issue is legroom in the back seat. I'm 6'4" (and it's surprisingly easy for me to get in and out), but I need to have the seat back a bit. Leaves very little room for a back seat passenger. Overall, pretty good vehicle. Hopefully in the next gen, they'll correct some of these issues.

Found my vehicle on cars.com. This dealership is great. Salesman was friendly, personable and helpful. I am about 5 hours from this dealer. Salesman was in contact with me constantly through the buying process and responded immediately to any text or message. We did everything over the phone and the selling point was that they met me halfway with the vehicle. It was a great buying experience

Overall- great ride, good power, good MPG, plenty of room. Nicely featured. So far no complaints- 66,000 miles Great for trips - lots of storage space.

Brad and John the two salesmen I worked with were great. No nonsense and settled the price before I arrived

My family and I are loving our new bronco. I had the great experience at our ford dealership. Overall our bronco car is amazing and awesome.

My experience at Friendship Ford was a very positive one. The sales representative who sold me a 2025 Ford Escape, Donald, was very kind, personable, helpful, and helpful. I highly recommend Friendship Ford--and my sales rep Donald--the next time anyone is in the market for a new vehicle.

Purchased new July 5, 2024 now have approx 16,000 miles recently took a trip that was total 4,000 miles. Wife states as the most comfortable vehicle she’s ever had especially on this long trip pulling a 6x12 enclosed motorcycle trailer from Chicago to Scottsdale, AZ. Nimble handling even in the mountains and plenty of power! 5 Stars Ford!!

The folks at the front desk of the repair shop are top notch good people. Very helpful, keep you well informed of what's going on with your vehicle. The personel in the shop are also top notch. They take good care of vehicle while it is being serviced. Highly recommend if you are having transportation issues.

I purchased the 2022 Timberline preowned about 1 month ago with appx 50k miles on it. I was disappointed that it does not have memory seats or a garage door remote button. (I didn't even notice this when test driving it). Who makes a car today with all the tech this car has and leaves off these 2 things! The interior is comfortable & well laid out. The ride is smooth & quiet. 2.3L turbo 4 cylinder is quiet & has amazing power. At idle it’s hard to tell that the engine is even running. The prior owner put on Michelin tires which contribute to the smooth, quiet ride. The seats are ActiveX (Ford’s name for vinyl) with cloth inserts. I’m 5’ 10” and 175lbs. My son who rode with me is 6’ 3” and 250lbs. Both of us found the seats comfortable & supportive on our 1st road trip. I’ve driven a Kia Telluride, which is a direct competitor. The Kia has a little more tech but I found the ride to be on the harsh side, especially in the second row. This may be attributable to the low profile 21” tires. The Timberline has 18” balloon tires which I much prefer. 2 weeks after purchasing it I made a 2,200-mile road trip from Dallas TX to Orgon. Fuel mileage ranged from 21 to 28 with an overall average of 24 mpg. *if I don’t drive over 70 mph on the highway the fuel economy goes up to about 32! *these numbers are from the actual miles & gallons of fuel used, not from the dash numbers, which I found are a little optimistic. It has a few bugs that I’ll have to deal with, but it’s a used Ford & not a Lexus. Overall, I'd say I'm very happy with this car & would recommend it.

The service team of Friendship Ford of Bristol are all very professional and knowledgeable. I was notified of a recall on my 2025 F-150 and whe I called for a service appointment they informed me of a second recall I knew nothing about. They got me right in and corrected the problems. I have have been buying my trucks from Friendship Ford of Bristol and having them serviced there since 2009. I really can't see myself going anywhere else.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

Steele was very helpful and responsive to my questions and options available. No hesitation with buying at Spruce Pine Chevrolet. 😎

Great overall small SUV. Good styling, and a more truck feel than most small SUV's. Nice road feel. And good color selection. Definitely recommend this one.

I had an incident with Friendship Ford located in Bristol, TN. It was a long issue. However the General Manager Lance Dowdy contacted me and took care of my issue. He is a man of his word and he did exactly what he advised me he would do. I did write a scathing review previously but Lance has renewed my trust in Friendship Ford. If you have any issues with this dealership definitely ask to speak with Lance .

7 Ford Edges and the 2024 is rock solid yet quiet and great performance. Everyone wants to use the Edge when we go anywhere. The controls are easy to use for non distracted driving. Long road trips are un eventful and tires last forever. Loading space in the rear is flat easy and lots of space. Good visibility and safe.

All the customer service representatives were friendly, efficient, and professional. My vehicle maintenance visit went smoothly and in record time.

2024 bronco sport badlands has been a great vehicle. 2.0 ecoboost that only comes with the badlands is a must the 3 cylinder is gutless. All these recalls are mostly for the smaller engine. The only recall I've had was a reprogram for the battery condition. Not a big deal. I got 2,250 rebate and 2.9 financing that was hard to pass up.

Scott was very knowledgeable and friendly. The buying experience was truly enjoyable. I had a lot of questions about the operation of the car and scott answered all.

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

Zack was amazing! Help me out with out pushing me! Thank you, hope we can work out a deal

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

Just want to thank Stan Hilliard for staying after 2 hours so I could purchase my new car!! Thank you soo much for staying after!

This car is the most comfortable! Lots of room, lots of options, a dream to drive. Needed a bigger car that was good in the snow.

If you plan on buying a ford edge from 2017, or anywhere between 2015-18, I implore you to make sure that you buy a used one. Why, because if it has over 100k miles on it, there's a good chance it had a good gen 1 engine in it or already had the cracked gen 1 engine in it replaced with a new gen 2 engine in it that won't crack anytime soon. This is a known problem with the ford edges and other models that come with that specific first generation model inline 4-cylinder between the 80k-100k miles marker, Ford knows about it and a recall should be issued but they won't be doing that anytime soon. So, if you by a ford edge with under 60k miles on it like I did, immediately purchase the 50k miles powertrain warranty at designated ford dealer, and if the car is a CPO get the 100k miles warranty no matter what the miles on it currently are, you no idea if the engine you got is going to crack, so make sure you get the warranty plan that will cover replacing the engine and anything else that goes wrong with the needed number of miles to cover the 80k-100k miles marker; my edge almost made it to 100k miles before it cracked. And because the new engine put so much back pressure on the old transmission, the engine killed the transmission, so I got that replaced too! $205 deductible later, and I essentially got an entire new car, I'll drive the thing till the wheels fall off at this point.

I love this vehicle. My 2022 Ford Explorer XLT far exceeds my expectations. Handling is great. Performance is far better than expected. Gas mileage is 26mpg combined average for the 16,500 miles I have on the vehicle so far. The interior fit and finish could be better and the original tires...not holding up very well. The vehicle is comfortable and always a pleasure to drive. I always get compliments on the exterior style. In my opinion, it's one of the better looking SUV's on the road. The rear biased drive train give it superior handling, better than anything I test drove. Chevy, Subaru, or the Kia.

I truly enjoy the new car. The staff and service is among the best I’ve seen in in four states I’ve searched for a new car in. I appreciate your place of business and look forward dealing with you in the future.

I bought a used 2020 Ford escape hybrid titanium with 33,000 miles. I came from a 2015 X3 and I am surprised how well this car handles and feels firmly planted. I love the electric driving at slow speeds and you can hear the gas engine come on and it’s louder than my BMW, but I am still pleasantly surprised by the low level of road noise at highway speeds. Mine is Persian green, which is rare, and absolutely beautiful after I waxed it. The exterior is pretty good, considering its price range, and the interior is subpar with the hard plastic on the doors, but overall, the controls are very intuitive, easily reachable, and after I learned how to use all the options, my favorite feature is the adaptive cruise control with stop and go and lane centering. The car basically just drives itself, even in the city at low speeds. I just have to make the turns and stop at red lights and stop signs if there is no car in front of me. I also love the short stopping distances with the brakes, which feel great and confidence-inspiring, and the steering actually feels better than in my BMW, which was too light at highway speeds. Another feature that sold me was how much legroom there is in the backseat, especially the fact that you can recline the backseat a little bit and also push it a few inches back to create more legroom. There is definitely more legroom in the front and back than in my BMW, even though my BMW was a few inches longer than this car. I love the look of the RAV4 hybrid XLE and it has more cargo room, but if you check the user reviews, you’ll see that the Escape hybrid actually beats it in mpg and in my area, I would’ve paid $8k - $9k more for a similar used RAV4 so I felt like the Escape hybrid was a better value overall. I rarely buy extended warranties with cars, but I did with this one since it was such a good deal at only $4000 but it gave me seven years of extended coverage and up to 80,000 more miles, whichever comes first. Considering how tariffs will affect car part pricing and car repair bills, I thought this was a an exceptional value, just like the car itself. I’ve only had it for three weeks, but I am really enjoying driving the car and seeing how little gas it sips.