Used Ford SUVs for sale near Santa Ana, CA

Great service and great communication. They gave me a rough estimate of what they thought was up and how long it might take. They were accurate and right. Laid out all the possibilities, then exceeded my expectations. Seriously exceeded my expectations. Thank you Michael Bobby. Great service and communication. I dealt with the three other dealerships in the Moreno / Riverside/ Redlands area before calling and then going to Fritts Ford. Redlands / Ken Grody said they had an appointment in three weeks ... Three Weeks! just to look at it. I double checked that offer with service to make sure I did not misunderstand. Other dealerships close by said they would take three days just to look at it. Then maybe tell me how much longer to fix it. Fritts Ford assessed it the next day and had it fixed in two days .. maybe specific to my issue, but still fantastic ... Not "Maybe we'll get back to you in three days then see how long to fix it" or "We'll see you in three weeks ... A and then we'll get back to you." When I offered to drop it off the day they would look at it they said that would just delay looking at it another 3-4 days. What?! The other dealerships were so disappointing on all fronts. I found a new dealership. Thanks Team Fritts. I'll be back.

Purchased new July 5, 2024 now have approx 16,000 miles recently took a trip that was total 4,000 miles. Wife states as the most comfortable vehicle she’s ever had especially on this long trip pulling a 6x12 enclosed motorcycle trailer from Chicago to Scottsdale, AZ. Nimble handling even in the mountains and plenty of power! 5 Stars Ford!!

Robert has been very helpful. I have good experience dealing with this dealership.

I have owned products for over 40 years, and this is the best vehicle that I had purchased! It rides smooth, excellent gas mileage, and a lot of room.

If you’re going to buy your car from this place I would highly suggest going to William can’t he was super helpful and informative about my new car purchase and I’m sure he would get you the best deal and make sure you leave happy with the new car you choose

I have a '22 Base. My wife and I love it. We needed a 4x4 when we move to a more rural state and although we're generally happy with the vehicle, we can't help roll our eyes of the number of recalls and reliability questions surrounding the model. Had I known about the difference in the 1.5L to 2L engines, I'd have opted for the 2L engines, but that's only available at the top trimmed Badlands. This is almost the perfect vehicle for a two person household who has a dog, likes to take day trips and it pretty good on fuel economy (32mpg over 15k miles). The interior is pretty cheap, however. I would recommend the vehicle, however, but only with the 2L engine and only with a warranty. There are just too many concerns with this vehicle to own it without a warranty

We had an amazing first time buying experience for my son. He learned a lot and was pleasantly surprised how being a costco member could help us at Autonation Both our salesperson and finance manager were friendly and helpful.

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

Recently purchased a new vehicle from Mazda of Orange. We handled the price negotiations online and through phone conversations. When I arrived at the dealership the car was out front for me to review and we went through the necessary paperwork and confirmed the price we had previously agreed upon.

Generally the styling is nice, you really can see where the older Escape was used as the basis for this vehicle. The interior is nice and comfortable. Ford missed the mark on storage. The dead space behind the screen, as one example. You can buy a bin that will fit very nicely in that spot. Mileage has been good. Road noise can be a little much as times, and the ride can get a little jittery at speed. There is an odd shudder between 35 and 40mph, that the service tech said is from "cylinder deactivation". Ford and other manufacturers have had this technology for a long time. Seems hard to believe that Ford would screw it up. Was told that it happens in Eco or Normal mode. In Sport mode it's less noticeable, and doesn't really effect the mileage that much. Tried it, didn't see much of a difference. Other issue is legroom in the back seat. I'm 6'4" (and it's surprisingly easy for me to get in and out), but I need to have the seat back a bit. Leaves very little room for a back seat passenger. Overall, pretty good vehicle. Hopefully in the next gen, they'll correct some of these issues.

Sandy Perez at Sierra Subaru of Monrovia went above and beyond to provide great customer service during my recent repair situation. She was kind and communicative. Sandy was very professional and did a great job helping me.

Best Ford, other than a pickup, I've ever owned. Minor issues and recalls. All fixed or checked expertly here in Woodbridge VA. Only 80,000 miles. All highway. Tows a trailer perfectly straight. 4X4 with tow package. Getting ready to sell. Nobody else in the house to use it ! Lol

Great experience! Friendly and helpful staff! Rick was great!!! A pleasant experience which sometimes can be a stressful experience when purchasing a new car! Paul was great going over the finance and service paperwork! Definitely tell my friends about Capistrano Mazda if they are interested in a new car!!

I purchased the titanium awd edge which came with 20 inch wheels and the ride was a bit rough. I had a 2016 with 18 inch wheels and it was very smooth. I found a set of 18 inch original ford wheels, purchased new tires and now it rides like a dream. It´s quiet, handles well, the interior is a bit dated, but has all the tech and safety I need. I compared the X3 and Q5, but the Edge had a lower price and was loaded. Not a single problem since I bought it, just regular service and one recall that was fixed while I waited at the dealer. I highly recommend it.

I took a test drive and liked the car. There was no high pressure sales pitch! The negotiation was short and I got a Great price!

I bought a used 2020 Ford escape hybrid titanium with 33,000 miles. I came from a 2015 X3 and I am surprised how well this car handles and feels firmly planted. I love the electric driving at slow speeds and you can hear the gas engine come on and it’s louder than my BMW, but I am still pleasantly surprised by the low level of road noise at highway speeds. Mine is Persian green, which is rare, and absolutely beautiful after I waxed it. The exterior is pretty good, considering its price range, and the interior is subpar with the hard plastic on the doors, but overall, the controls are very intuitive, easily reachable, and after I learned how to use all the options, my favorite feature is the adaptive cruise control with stop and go and lane centering. The car basically just drives itself, even in the city at low speeds. I just have to make the turns and stop at red lights and stop signs if there is no car in front of me. I also love the short stopping distances with the brakes, which feel great and confidence-inspiring, and the steering actually feels better than in my BMW, which was too light at highway speeds. Another feature that sold me was how much legroom there is in the backseat, especially the fact that you can recline the backseat a little bit and also push it a few inches back to create more legroom. There is definitely more legroom in the front and back than in my BMW, even though my BMW was a few inches longer than this car. I love the look of the RAV4 hybrid XLE and it has more cargo room, but if you check the user reviews, you’ll see that the Escape hybrid actually beats it in mpg and in my area, I would’ve paid $8k - $9k more for a similar used RAV4 so I felt like the Escape hybrid was a better value overall. I rarely buy extended warranties with cars, but I did with this one since it was such a good deal at only $4000 but it gave me seven years of extended coverage and up to 80,000 more miles, whichever comes first. Considering how tariffs will affect car part pricing and car repair bills, I thought this was a an exceptional value, just like the car itself. I’ve only had it for three weeks, but I am really enjoying driving the car and seeing how little gas it sips.

Very friendly, attentive but not pushy when providing assistance. The gentleman that assisted me was great I believe his name was jessie

Great overall small SUV. Good styling, and a more truck feel than most small SUV's. Nice road feel. And good color selection. Definitely recommend this one.

Wonderful service and staff. Angel was my point of contact. Explained everything clearly and was transparent. Helped out with all my questions and made the process smooth. Worked with Kevin in finance. Super cool dude who loves to keep it light and help his customers. Would definitely purchase another vehicle here again. Thank you!

I Loved my 2019 Ford Escape! It was my third Escape, as I previously owned a 2005, and a 2011! Sadly, it was my last as FORD's new version of the Escape is AWFUL! I NEVER had one issue with my 2019, and I drove over 94,000 miles over the 6 1/2 Years that I owned it! However, the resale value SUCKS! I know it's just the game they play at the dealers, but it's an ugly game where the consumer always loses! But - it's only money,,, and you can't take it with you!

Excellent service. The only problem is everytime l came for service it's hard to make a turn towards service station. There's no perpendicular sign from street to guide a turn.

I purchased used '22 Escape SE AWD two years old, low mileage and delighted with my dealer purchase. Upon extensive research, I was aware the loss of market value, which is why I purchased used. This vehicle is produced in volume as 'low-end' entry among 22 field competitors. Yes, there are several vehicles out there higher rated, more expensive, but my research validated highest cargo storage - highest mpg, for the reasonable market price. You can benefit from this depreciation by buying used! Some complain of the transmission, or slow pickup, or passenger door side panels. I have had no issues after 20,000 miles 6/2024 and get 31.3 mpg combined which is stellar!! A great value for the used car price-not new price. I would recommend as a reasonable value, HIGH capacity SUV can accommodate 4 airport passengers full size luggage is my first Ford of 21 cars purchased. Styling is very attractive, good assortment of safety features. Rear seats slide for extended passenger or cargo capacity.

Jose Vargas was easy to work with and honest. 10/10 experience. He did his best to get me the best deal.

It says online the 2020 has recalls but if u want the truth type in your vin number and see if yours does even have any recalls or anything cuz my does not and Its a 2020 3 cylinder turbo inline engine and Its a tank def not a evoboom or anything even close to that it's been great and continues to be a great buy at 8 grand I got the best deal in guna find for this gem in a dark gray and nice interior design

wonderful experience, Pedro and David are the best. easy and genuine process! Highly recommended. The experience exceeded the expectation. Honest and genuine! team at the dealership

I was first leaning toward a mazda 50, but when I decided on phev due to my numerous trips under 10 miles, I was drawn to 25 escape phev. Great level of standard features. Very shopable, very good discounts. I keep hearing how it has inferior interior materials, but honestly, my camry was not as nice. And as far as comfort, i love the upright tall sitting position, its a personal preference. The standard screen is great, very friendly. My electric range, set at 90% is around 24 to 28 miles. Not bad at all. Road trip with no plug in was 38 mpg. Nice transition toward all electric.

I've bought about 4 vehicles from this dealership over the past few years because they're generally easier to deal with than other car dealerships. I can't stand being made to wait around pointlessly and really hate the car buying process in general.... but they're pretty good about being sensative to this. The service department are also pretty good. I bought a car last week and came into the dealership with several parameters for what we wanted. Our salesman hustled to find us what we needed and honestly put up with my grumpiness/annoyance at being there very well. He found is what we needed in record time and has sinced followed up to make sure we're happy. No compplaints.

My favourite car ever. Great inside and out. The rear wiper is perfect as are the front wipers, although it's easy to accidentally activate them. You'll need to adjust your seat for a perfect fit, bit once you find it, it's great. The bank seat could use more legroom, but otherwise it's great.

Adam was very professional and made my service appointment a pleasurable experience. I would visit Carusso again.

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

It was a busy afternoon so I was told it would take 2 hours, after 36 minutes. I was told my vehicle was done. I paid for it with a 10% discount coupon that was sent to me in the mail. They had the wrong info and my vehicle was still being worked on. I waited til noon (10am appointment time) and got my vehicle back. The wifi and internet service there was non working. So that sucked.

Love my 2022 SE PHEV. Purchased from Carmax. Comfortable cloth seats, rear seat legroom is great, electronics are way above average especially the iPhone connectivity. Large cargo space behind rear seat. Nice looking 18” wheels. Have only purchased two gas fill ups since Oct 2023. I really have no complaints.

It was good customer service employees very kindly and helpful I would recommend to my friends if they try to buy a new car this place is right location

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

We brought both of our Subaru’s in for service and warranty work. The service staff were friendly and professional.

Always loved ford. Had two rangers which were gas pigs but they would go through any cold Canadian winter with ease. Had a jeep which gave me not alot of issues but one major electrical issue. Got rid of it and got my bronco. I absolutely love it. Great in the snow and the look of them is just beautiful.

I had the perfect experience at Orange/West Coast Ram/Fiat dealer. Every employee was very nice and helping...you have a great crew!! Jose was fast and very helpful, he took care of me with no problems!! I have never been to a dealership very very busy as yours and not have to wait for anything! The best dealership in Orange County! Thank you making my visit a good experience!! Donna Bruce-Lord

I purchased the 2022 Timberline preowned about 1 month ago with appx 50k miles on it. I was disappointed that it does not have memory seats or a garage door remote button. (I didn't even notice this when test driving it). Who makes a car today with all the tech this car has and leaves off these 2 things! The interior is comfortable & well laid out. The ride is smooth & quiet. 2.3L turbo 4 cylinder is quiet & has amazing power. At idle it’s hard to tell that the engine is even running. The prior owner put on Michelin tires which contribute to the smooth, quiet ride. The seats are ActiveX (Ford’s name for vinyl) with cloth inserts. I’m 5’ 10” and 175lbs. My son who rode with me is 6’ 3” and 250lbs. Both of us found the seats comfortable & supportive on our 1st road trip. I’ve driven a Kia Telluride, which is a direct competitor. The Kia has a little more tech but I found the ride to be on the harsh side, especially in the second row. This may be attributable to the low profile 21” tires. The Timberline has 18” balloon tires which I much prefer. 2 weeks after purchasing it I made a 2,200-mile road trip from Dallas TX to Orgon. Fuel mileage ranged from 21 to 28 with an overall average of 24 mpg. *if I don’t drive over 70 mph on the highway the fuel economy goes up to about 32! *these numbers are from the actual miles & gallons of fuel used, not from the dash numbers, which I found are a little optimistic. It has a few bugs that I’ll have to deal with, but it’s a used Ford & not a Lexus. Overall, I'd say I'm very happy with this car & would recommend it.

I had a wonderful experience getting my car serviced at Porsche Irvine. My customer service rep was Jonathan and he made the process painless. He also identified other issues in the car that were covered by warranty that I did not see. Thank you!

I have a 2021 SEL. No problems thus far with 18,000 miles. The seats are the most comfy of any vehicle I’ve had. It has the fake leather ones. It’s all I need. I average 29 mpg but mostly drive in town.