Used Ford SUVs for sale near Shaker Heights, OH

Hands down the BEST dealership around! The Solon LR/Jag dealership is 2 min from my office and where I got my last car; but after bad customer service experiences there I decided to make the drive to Westside. It is 1000% worth it! The facilities and the people are great! The real star of the show there is their finance manager Jess Schad! I have never had such a great car buying experience, and it’s all thanks to her. She made everything easy and PERFECT! Jess went completely above and beyond in customer service throughout the entire process. I was blown away by her personalized attention at every step. She made both the shopping and the actual purchase not just seamless, but actually enjoyable (I normally dread it)! My uncle is a car-buying and financial guru, and came with me to pick up the car. He said in all of his decades of car buying he hadn’t seen such great service. He was so impressed with Jess and everything she did, from the presentation/unveiling of the car to the paperwork organized ready to go when we arrived. He now wants to go there for his next car. Thank you Jess and Westside, you have a loyal customer!

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

Great dealer. Located vehicle on cars.com after selecting the year, make, model, ideal mileage and was able to find a good deal with Brunswick automart. The original car we had inquired about sold before we had the chance to look at it, but we were able to find another one that we loved even more! The sales team was very helpful and made the buying process very quick and stress free. Definitely recommend. If you check this dealer out make sure to ask for Richard or Tre!

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

Just purchased a 2025 Ridgeline Black Edition truck today at Classic Honda in Streetsboro. Jack Mullins was our sales guy and Zach C was the Finance guy. The whole process went like clockwork, very quick and efficient. Jack was a joy to work with, very knowledgeable, patient and customer focused. Zach made the financing part of the process very easy making sure we understood all documents we signed. We highly recommend you ask for Jack when looking for someone to help pick out the perfect car/truck or SUV for you.

This is my fourth Explorer. I decided in 2018 to order the top-of-the-line Platinum. This vehicle has all the bells and whistles for a person that wants the luxury of one of Fords top models. It has Platinum leather seats that are very comfortable. If you can find today, buy it. It has the 3.5L V6 that has great power on acceleration. You can only buy a V6 now on the 2025 Explorer ST which is a 3.0L. The cost is around $60,000 Loaded.

Luke went above and beyond to make my car buying experience great. I will be contacting Klaben Ford and Luke for my next car purchase.

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

Bought from out of state. Found exactly what my wife wanted, perfect for fitting multiple car seats for our grandkids, now we have 4! Matt contacted me right away, my wife and I did everything online, Tony was a great sales person when we went to pick up the new vehicle! Everybody at dealership was friendly and courteous! Even met a lady from Cleveland who followed her salesperson to Preston Kia! I highly recommend this Dealership to everybody looking for a GREAT and RELIABLE vehicle. My wife and I will definetly be driving the hour and a half to go back! The owner and his son both came out and introduced themselves to us! Great, Great, experience!

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

Awesome experience. My first finance purchase, Mark was a pleasure! Thank you for the service!

I purchased the 2022 Timberline preowned about 1 month ago with appx 50k miles on it. I was disappointed that it does not have memory seats or a garage door remote button. (I didn't even notice this when test driving it). Who makes a car today with all the tech this car has and leaves off these 2 things! The interior is comfortable & well laid out. The ride is smooth & quiet. 2.3L turbo 4 cylinder is quiet & has amazing power. At idle it’s hard to tell that the engine is even running. The prior owner put on Michelin tires which contribute to the smooth, quiet ride. The seats are ActiveX (Ford’s name for vinyl) with cloth inserts. I’m 5’ 10” and 175lbs. My son who rode with me is 6’ 3” and 250lbs. Both of us found the seats comfortable & supportive on our 1st road trip. I’ve driven a Kia Telluride, which is a direct competitor. The Kia has a little more tech but I found the ride to be on the harsh side, especially in the second row. This may be attributable to the low profile 21” tires. The Timberline has 18” balloon tires which I much prefer. 2 weeks after purchasing it I made a 2,200-mile road trip from Dallas TX to Orgon. Fuel mileage ranged from 21 to 28 with an overall average of 24 mpg. *if I don’t drive over 70 mph on the highway the fuel economy goes up to about 32! *these numbers are from the actual miles & gallons of fuel used, not from the dash numbers, which I found are a little optimistic. It has a few bugs that I’ll have to deal with, but it’s a used Ford & not a Lexus. Overall, I'd say I'm very happy with this car & would recommend it.

The dealer was personable and nice. He told me out on a test drive of the RAV4 XLE, which I came there for. However, I also wanted try a Honda CR-V. He said he had both. But I felt discouraged from trying out the CR-V when he claimed there was no comparison even Toyotas own website compares different vehicles by trim and specs. While the test drive went well, by the time I got home I was sore from the firmness of the seats and left a little underwhelmed by the drivability. When it came to the financing part, I told the underwriter I had a PAL through my credit union at a slightly lower interest rate than he could give me. But, he didn't really seemed inclined on letting me use it. He said they don't deal with outside lenders and he assumed once the credit union got all the facts or numbers, they the terms would change. I found that strange because I have used one before and why wouldnt he want me to at least try to lock in better terms. So his solution was to sign with one of the preferred lenders and make extra payments along the way to chip away at any negative equity and then refinance later. I still signed the papers because I wasn't sure what voice I had considering I really needed a vehicle due to the condition of my Audi. Now I'm stuck with the contract and a vehicle that I won't be surprised if it trade it in sooner rather than later, which says a lot of Toyota and their reliability in the long-term.

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.

We came just to look . Being that the Edge is no longer available we looked at the Explorers . Justin was our man. He went out of his way to explain everything we wanted and needed to know . He worked with my husband to find just the right one . They even went out of state to get what we wanted and even honored the Costco discount . This man has integrity and knowledge . Even the other people involved in our transaction were amazing and not pushy or smug. Felt very important and taken very seriously from the start to the finish . Justin Post !!! Great Job and THANK YOU!!! GO LIBERTY FORD! We received the Explorer ST LOVE IT!!!

I often drive to the Michigan upper pennisula in the winter. This SUV has never disappointed me. One time I was driving up to Sault Ste Marie early in the morning. The road was slippery with blowing snow. The outside air temp was MINUS 41. i was alone with hardly ever seeing another vehicle. I kept thinking "trust this vehicle" because my life literally depended on it. I had no problems. And everything was on high - the defroster, rear defrost, heated steering wheel, heated seat, radio and keeping my phone charger plugged in. And in case you wonder why I would venture out in these conditions - I was called for jury duty and made it on time !! It has also gotten me out of deep snow.

Just waiting for a file of the work performed to be emailed for my records regarding my car.

I upgraded from a 2017 Explorer Sport to a 2025 Explorer ST. It handles better. It sounds better. It is faster. The interior is way better. The seats hug you. The infotainment system is fast and works really well.

Overall great experience. The mechanic even worked into his lunch to get my repairs done quickly. My service coordinator was excellent and really kept me in the loop with everything.

I recently applied for a car from thrifty auto Sales In Westfield, Massachusetts, I received a call back from Mike. He wasn't a pushy salesman. He just actually was. I still interested in a vehicle which I was I've held off for six months without a car. I took a chance and I AM totally satisfied with the service Mike kept Istrate open and honest and I walked out with a 2021 Toyota Camry. I am very pleased with them. I would recommend them to anyone. I have troubled credit but they still worked with me. Thank you, Mike.

Purchased from out of state and the process was straightforward and super easy. Santi and Frankie were great and explained clearly how the process would work. Signed paperwork at my local Autonation, easy peasy

Driving experience is great. Either engine is plenty of power but even the base 2.3l is very fast. Rear wheel drive bias is noticeable in driving dynamics making it fun to drive. The new Google based infotainment system one of the best in the industry in my opinion.. Almost don't even need a phone with how smart it is. Blue cruise is very convenient for long monotonous highway drives if equipped

Renee serino was very professional, helpfull,and took time to explain everything to me she's definitely 5 stars also would recommend her to anyone I know that is interested in purchasing a vehicle

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

I went in looking for a new vehicle from this dealership and wasn't very prepared for the buying process. The staff helped me and was super informative. They helped me decide on the direction I wanted to go with a vehicle and figured out all of the options I wanted. At the end of the day I did not buy a car from them but regardless they helped me and were friendly anyway.

The ford explorer is an outstanding suv. The new design in 2020 is stylish and the rear wheel drive/4 wheel drive option is state of the art. The ecoboost engines are economical and extremely powerful. Ford dealers are everywhere! Ford parts are common and easy to obtain! I looked at the competitors. Front wheel drive is not suitable for trucks in my opinion. The handling of a rear wheel drive vehicle is outstanding. I actually have a 2022 platinum with the 3.0 v6 and this 2021 base with the 2.3 4 cylinder. Happy with each!!!

Come back to Pavlo for a Great deal! Thank you for for a good value of my trade!

I love this vehicle. My 2022 Ford Explorer XLT far exceeds my expectations. Handling is great. Performance is far better than expected. Gas mileage is 26mpg combined average for the 16,500 miles I have on the vehicle so far. The interior fit and finish could be better and the original tires...not holding up very well. The vehicle is comfortable and always a pleasure to drive. I always get compliments on the exterior style. In my opinion, it's one of the better looking SUV's on the road. The rear biased drive train give it superior handling, better than anything I test drove. Chevy, Subaru, or the Kia.

Again...great service from Montrose Ford! They picked up my car and delivered it back to me in a few hours. Everyone at Montrose Ford are professional and very knowledgeable. Don't hesitate to have them service your car!

I am happy with everything about my explorer. Get good gas mileage and is very comfortable ride. Traded my 2020 for this 2022. Love the color and have gotten lots of compliments.

Ean was our salesman and he was top notch, professional, courteous, and listened. Really earned our business and was a pleasure to work with him. So happy to have taken the drive from PGH. Well worth the trip. Thank you

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

Mike was amazing and easy to talk to. He made it relatively fast I was able to leave happy. I needed a car and Mike delivered.

Looked at many different vehicles, very happy with 2022 Ford Explorer. The Explorer vehicle is very roomy with all the comforts of a luxury vehicle.

There was an issue that arose after having a wheel alignment performed at the dealership. Due to the hard work of Randy Maggio,the problem was resolved. Randy's commitment to customer satisfaction is a real asset to the dealership.

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

Buick GMC did awesome job, thanks for the great work and communication. Thats why I always go their

We have only had our vehicle for a short time but it meets and exceeds our expectation. We purchased the limited model due to the reduced noise inside of the vehicle

I purchased a new 2020 Giulia QF online with no hiccups and with excellent service. The salesman was great as was his manager, and the process was seamless. I would buy here again.