Used Ford SUVs for sale near West Point, VA

I found Auto Empire online because I’m from Charlotte, NC. Hunter T. and Josh H. were super helpful. They even did a FaceTime with me to look at several different cars. That had a Jaguar I really wanted that I couldn’t find anywhere else on the East Coast. The offered to assist with transport down here but I wanted to test drive the car first so I flew into Richmond, got an Uber to their dealership and had a good test drive. Car was EXACTLY as they described and legit told me everything they thought could be an issue, but it’s a JAG so that’s to be expected. It was one of a kind and I’m glad they held it for me with me a $500 deposit. Transaction went smooth as silk! Especially being from NC. Would definetly buy from again if they get another Jaguar in stock. Drove all the way home with zero issues! 5 stars.

This car was gorgeous, royal blue. It exceeded every expectation i had as far as style and comfort are concerned. We have a big family so the third row was convenient and folded so nicely when unneeded. Sunroof and moonroof. Heated and cooled seats. Heated steering wheel. It costed entirely too much in gas and had a lot of computer glitches (in display screen not performance). Transmission acted a little funny one day so I decided to upgrade. Granted It was a 2013 not brand new, but if Ford isn’t built to last more than 8 years, I’m moving on.

Auto Empire was excellent. Hunter T was super helpful and answered all my questions. I found the perfect truck online and didn’t want to have to drive all the way from Norfolk just to look at it so she offered to do a FaceTime and showed me the whole truck. Under the hood, under the wheel wells, everything. I was expecting to have to drive all that way. I made an appointment to come test drive the truck after work and they were super accommodating of my schedule. I ended up putting $500 down after the test drive until Navy Fed got my loan together. It was only like 3 days later I was able to pick the truck up! But that’s because Navy Fed took that long. They had the truck ready to go when I test drove it but I didn’t have the cash. Hunter even offered to arrange shipping but it had a buddy drive me up. It was worth the trip for the exact truck I wanted. They had several good looking trucks but I wanted a specific GMC. Great experience! Highly recommend.

This is a comfortable, reliable and very safe SUV. This is our second Ford Expedition in our family. We had our last Expedition for 17 years (a 2003) and are now ready to get a newer one.

I will be definitely be buying another vehicle from them. very friendly staff good pricing. I had a really good experience with them best dealership in the new Kent area

I have a 2013 ford escape se awd and just eclipse 213,000 miles !! Escape is still running strong! Had to do normal maintenance and enjoyed owning this car

Anne was our internet specialist who followed up with us to set up a test drive. Gene helped us when we got there. Everything was great. The car was exactly what we wanted. They worked with us incredibly.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Great people willing to work with you to find the car you need and want

I bought a 2013 Limited with eco-boost a year ago and I love it. It has relatively low miles for the age and has more bells and whistles than any vehicle I've ever owned. I do find the AWD doesn't preform as well as other AWD vehicles I've had. Even with the same kind of all weather tires, I find it slides quite easily on winter roads when taking turns. The length of the vehicle could also be part of the issue. Regardless, I love her! The specs on it were an eye popping $58k when it was new, I'm glad to get it for much less and still enjoy the heated and a/c seats, backup camera, auto parking, and my favorite, the built in mini fridge and freezer between the middle row captions chairs! Ha ha ha what an awesome vehicle. Mid range gas milage has been ok. I've had to replace a couple parts that I suppose were just worn out from age, like the radiator hose. The panoramic roof gives it much needed light so it isn't a big dark box.

Neal and his staff were all great. The car was ready when I got there, quick test drive, sign some papers and out the door in under an hour. Price was really good too. Super clear on what I was paying and made good on everything he said. Seriously, this was the easiest car buying experience of my life.

I have the Sport Edge model with 2.7 twin turbo. I love it! Do your research. With any turbo you must use premium gas, full synthetic oil and let your car cool down after short rides for at least a minute or 3 - 5 minutes if you drive more that 3 hours. The turbo engine runs hot and cooling down lets the oil drain for the turbo. If you don't the engine could overheat. Look it up for yourself.

I have made to purchases from your dealer ship and I have to say I have never been treated so good and felt more at ease as I have with you and your staff. Y'all make it happen . thank you Debbie and Anthony. You have got my business for years to come. Thank you so much., And i love my new Jeep!. Your fianance manager is also very good as well .

Good company to do business with. Sales staff is great - not too pushy; and they really know their products. Parts and Service folks know their stuff too. Everyone treats you with respect. Drive to West Point for your next Ford.

traded in my 2016 Mustang GT in for the 2025 Escape and so far I'm loving it, good gas mileage, reliable, such a smooth ride and fun to drive.

At first I had my doubts , but I can tell you that Brian and Debbie work together for me and resolved my issue , the dealership really step up their customer service. I would like to thank the whole team and express how happy they have made my experience !!!!!! great place with some real caring people . THANK YOU

I have owned my 2021 Ford Edge ST LINE since September of 2021. It is now April 2024, and I can say without a doubt, that I am very satisfied with the vehicle. I have taken long trips with it, and it was very comfortable. I have nothing negative to say about this vehicle.

Do your homework and research the vehicle of your choice. I bought the escape used in 2024. So far, no recalls and it was a great buy, and I love it. I have the 2.0 turbo 240 horsepower. I use premium gas, full synthetic oil and change the transmission fluid every 30 thousand miles. I also read that once you get to your destination, let the car idle for 10 seconds so the turbo has time to rid any excess output.

I found the car I was looking for, a used Pontiac in flawless condition, at Medlin Ford in West Point. I had a great experience and got an awesome car at a great price. The salesman, Matt Ware, made the whole process so easy from the test drive to signing the paperwork. Thanks Medlin!!

Great overall small SUV. Good styling, and a more truck feel than most small SUV's. Nice road feel. And good color selection. Definitely recommend this one.

It couldn't be any better, From walking in the door, meeting Robbie Crowther and having our needs met in a expedient and professional way. The staff is not overbearing which is so welcomed when car buying. Everyone we came in contact with were so pleasant and knew all the answers to our questions. From the sales department, to finance to parts and service, everyone deserves kudos.

I upgraded from a 2017 Explorer Sport to a 2025 Explorer ST. It handles better. It sounds better. It is faster. The interior is way better. The seats hug you. The infotainment system is fast and works really well.

We bought a 2021 Supra and were super happy with our experience. Steve was our salesperson. He was kind, funny, and very patient with us. I highly recommend.

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

I love the team at Tappahannock Chevrolet they are very professional and accommodating. Their work is far superior than other local dealerships. They never make you feel like your wasting their time. You always feel welcome and they take the time to fully explain everything! Pricing was better on tires than online discount stores or any where that I researched. Thank Tapp Chevrolet for a job always well done!

I purchased used '22 Escape SE AWD two years old, low mileage and delighted with my dealer purchase. Upon extensive research, I was aware the loss of market value, which is why I purchased used. This vehicle is produced in volume as 'low-end' entry among 22 field competitors. Yes, there are several vehicles out there higher rated, more expensive, but my research validated highest cargo storage - highest mpg, for the reasonable market price. You can benefit from this depreciation by buying used! Some complain of the transmission, or slow pickup, or passenger door side panels. I have had no issues after 20,000 miles 6/2024 and get 31.3 mpg combined which is stellar!! A great value for the used car price-not new price. I would recommend as a reasonable value, HIGH capacity SUV can accommodate 4 airport passengers full size luggage is my first Ford of 21 cars purchased. Styling is very attractive, good assortment of safety features. Rear seats slide for extended passenger or cargo capacity.

Came in for squeak and rattle in the front end of my Shelby GT identified in a Ford tech service bulletin. Janet in service had it already, ordered the parts, and when I returned repaired the car in the time they promised with great results...squeak and rattles are gone. Great people, very friendly, and know their stuff. Highly pleased.

My family and I are loving our new bronco. I had the great experience at our ford dealership. Overall our bronco car is amazing and awesome.

Greg Hines was a awesome salesman, Steve in finance awesome, Brian Hodges and his team awesome and of course the man that keeps all the vehicles shining for them Daniel

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

Previous minivan owner we didn’t realize we had out grown our minivan till we realized the amount of space in our new truck. We have 4 active kids from 5-15 that are in multiple sports. We travel a fair amount both to the airport and on road trips. So our new vehicle needed to get all of us and luggage wherever we’re going. So far this is doing it.

Just a quick state inspection. Done promptly and at no cost!

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

2024 bronco sport badlands has been a great vehicle. 2.0 ecoboost that only comes with the badlands is a must the 3 cylinder is gutless. All these recalls are mostly for the smaller engine. The only recall I've had was a reprogram for the battery condition. Not a big deal. I got 2,250 rebate and 2.9 financing that was hard to pass up.

Jim was great! Very helpful and diligent in answering my questions. The sales manager was great too

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.