I have bought a car in Detroit and Adrian. We have a huge ford dealership in midland. I found a car on the web, drove to Standish to look at the car. My whole experience at Richardson was great. The car l was interested in had a little flaw on it and the fixed it no hassle. They gave me top trade for my truck. If you're going to be in the market for a automobile l suggest giving Richardson a try. From the sales staff to the financing l couldn't be happier.
2018 Ford F-150 Review
items that were better on earlier models
by fletch43 from Houston
May 15, 2019
5
the air vents on my 2009 king ranch and 2015 expedition are circular with possible 360 degree rotation and variable close positions. much better than those on my 2018 F-150 platinum. info system when i have the navigation in the full screen mode there is no indication of radio information. have to go to the multiscreen mode. on my 2015 expedition i can full screen map and radio information. much nicer
Great place to shop , great selection , knowledgeable staff , willing to spend as much time with you as you need without any buying pressure. Very knowledgeable and helpful finance department.
2019 Ford Explorer XLT Review
Proud new owner of a Ford Explorer
by Bill98038 from Maple Valley, WA
May 14, 2019
5
Great vehicle, very comfortable to ride in, great visibility, makes driving a pleasure again. Safety features are great without the clutter and distractions on other new vehicles. Features are very intuitive to use. One feature that it came with is the front camera, I didn't think it was necessary, but after trying it out, it really is handy to see what you can't see over the hood of the vehicle.
Kenny McDonald was a great person to deal with at Richardson Ford and they got us the vehicle that we were looking for. I would highly recommend this dealership if you are looking for a new vehicle. I think you will be pleased.
2016 Ford Explorer XLT Review
Great everyday car
by Gavin C from Tampa FL
May 14, 2019
4
Has everything you could ever want in a car. We have a 2016 Ford Explorer limited. Seems to have every option ever invented ! Even has massaging seats.
I went to multiple dealerships with a very picky list of requirements for my purchase, and Richardson’s was the ONLY dealership that actually cared enough to listen, and didn’t real me in with a car that they “just sold” and try to send me off in something else.
I was beyond impressed with the customer service, and the ease of the entire car buying process. They worked out a deal for me that was far better than any other dealership offered, let me drive my car for a few days before I purchased it so I could be sure it’s the one I wanted.
I dealt directly with the owner, Larry, and Dennis at the ford store.
There won’t be another dealer that will get my business from here on out. Richardson’s is worth the drive!!!
2018 Ford F-150 XLT Review
Very nice looking Truck
by Jeff from Appleton, Wi
May 13, 2019
5
This truck meets all my needs. It is comfortable to drive with all the towing features we were looking for. The truck is roomy and the media screen is easy to use. The truck also has a number of safety features, easy to find and use USB and 110 volt plug in's.
by Tim H Repair Shop / AutoParts store / Carwash owner from Oscoda Mi
November 6, 2018
4.8 (66 reviews)
When my wife & I walked into the dealership late Saturday afternoon. ( Just before closing ) We were greeted very well. When I stated I was looking for a new dealership the look in there eyes was priceless. I felt at home instantly. We looked around and found what we wonted to buy & we agreed to call back Monday. I did and that late afternoon when we arrived everything was in order for are new truck. Before we drove off in it I said that I don't know Mr Richardson what is he like , how is he, the best answer that I heard was among many good ones. Is An employee said to me If I take three different sales contacts to him and ask which one should we offer ? He just says " Do the one that is right. " So not to take it out of context My feeling was wonderful. And Very Thankful.
2016 Ford Explorer XLT Review
Moving to the high life.
by Chuck & Diane from Shermansdale, PA.
May 12, 2019
5
This car looks 'classy', has lots of 'bells and whistles', lots of horsepower, very 'cushy' inside. Sadly, had to say good bye to our Jeep Sahara; she was not well. We'll miss her looks, but we'll enjoy the smooth ride, and cush of our Explorer.
Customer service at it's finest, never have I been treated so nice by everyone I came in contact with. I have been telling all my friends what a great time I had buying a new Ford F-150 from Richardson. They went the extra mile to find just the truck I wanted, they made it happen.
2017 Ford Explorer XLT Review
Love driving this car!
by S. Barbara T. from Keller, Tx.
May 14, 2019
5
Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!
We now have purchased our 2nd vehicle from Richardson and when there is the need we'll be headed back for number 3. No pressure sales, lending / title work was smooth. All in all just stand up guys!!
2018 Ford Edge SEL Review
Extremely roomy
by Karen from WINTER HAVEN
May 8, 2019
5
The legroom in both front and back is remarkable. I do wish the seats were a little wider and deeper for the driver but that's a very minor issue. I especially like the quiet ride and the fast pickup from the engine.
After visiting about 5 car dealers in our search for a new truck, we were told about Richardson Ford by a friend. We drove into the lot and the rest is history. From the first salesman that greeted us, Mike, to the manager, Erick, who later spoke with us and helped us with our purchase, the demeanor and honesty of each of them was beyond anything we could have hoped for. We were given a price that was lower than other dealerships we visited for the purchase of the truck we were interested in. We got everything we asked for, and more. There were no games, no bait and switch techniques used on us. They also provided us with a free service we were not expecting. They picked up our trade in car from out of town at no cost to us. We left the dealership wondering if this could all be true. The service was so remarkable and things were going so smoothly. But when we returned once again, even more surprises awaited us. Without going into too much detail, time after time when questions were brought up or things were needed, everything was delivered in a sincere and trustworthy manner. We left with our new truck and a new perspective on realizing that there are truly dealers that not only care, but stand by everything they say from the time you arrive on their property, until the day you drive away with your new vehicle. We consider Richardson Ford to be not only a step above other dealerships, but it is, in our opinion, BETTER than the BEST!!!
2012 Ford F-150 XLT Review
READ ABOUT THE ECO BOOST PROBLEMS, TRANSMISSION
by TOMGTUFTS from Howell, NJ
May 1, 2019
3
Vehicle has numerous issues transmission, Timing chain, cam phasers, spark plug/coil issues and recalls. Worst vehicle I have ever owned.
Read the reviews breakdowns and engine failure,,, Stay away from Ford's Eco Boost Engine,, Vehicle leaking transmission fluid on delivery Quality is not JOB ONE AT FORD>>>PROFIT IS
My experience at Richardson Ford was the most seamless and painless dealership process ever. I didn't have to go to the dealership once, everything was done via phone. Everyone, sales department, and drivers had amazing customer service and were very friendly!! I would recommend them to everyone. Another key factor to end this review, they actually listen and take into account your budget and work with you to make it possible for you to have the vehicle you want.
2018 Ford Edge SEL Review
Reluctant shoppers come to big city.
by PB &CE Brown from East of okc
April 22, 2019
5
This vehicle is quite an up grade for us . Veru pleased so far. Drives like a car and rides extremely nice. Has all the bells and whistles we were asking for.
Absolutely love the Richardson dealerships! We just purchased our 4th car from them the other day. Customer service, sales and service departments are all equally good. They make you feel you are the most important customer that they have! So friendly and helpful, love them and highly recommend them to anyone looking to purchase an auto. We will go to no other dealership!
2018 Ford Explorer XLT Review
newest car I have ever owned and I really like it
by Kathy from Erie
May 8, 2019
5
perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.
I arrived on time for my appointment. The service people were friendly and promptly started the service process. After visiting with a salesman I went to the customer lounge. I opened up the manual to my new Ford F-150 pickup. Before I could open a page of the manual I was informed my car was done and washed and parked in front of the dealership. Everything I wanted done had been completed.
2016 Ford F-150 Lariat Review
This is a wonderful truck. The best I have ever iw
by Xamdam from Houston, Texas
May 12, 2019
5
The truck is great and is the best truck I have ever owned. It get good gas mileages and the V8 purrs with lots of power.
We stopped at Richardsons Ford of Standish,Mi.to see if they had something of interest to us. They did,a 2016 Escape,that left the dealership with us. No pressure to purchase. Smooth transition from them to us. Very pleased to have been treated so respectively.
2013 Ford Explorer XLT Review
Its been a great family car, especially for trips.
by sowens from Aledo, TX
May 14, 2019
5
This car met all of our family needs. We have enjoyed it. It was comfortable for transporting adults in all of the seats as well as children. The TV made the entertainment on long trips seem short and more enjoyable.
At Richardson Ford in Standish they have a wonderful staff. Every one is friendly and made me feel like I was more than just a customer. They took the time to get me into a newer vehicle and they even gave me $500 more than they assessed my old car for. I enjoyed my time at the dealership. Big thanks to Cody.
The crew at Richardson Ford are top notch. Don't hesitate to call them, ever if you live miles away - they deliver! Lines of communication are always open and smooth. In a business where you need to be quick to meet the customer needs, they deliver.
2014 Ford Escape SE Review
Great Vehicle for the Price
by CarrieOH from Lorain, Ohio
May 6, 2019
5
I am so blessed coming from having no heat to this amazing vehicle is well worth the wait. The axle on my Jeep was separating as I was driving to the Dealership. God blessed me to get there safe. I did not have to drive the Jeep back home.
Samantha Straley went above and beyond to get me behind the wheel of my new Ford F-150 crew cab !! Visit the dealer you will be impressed !!!!
2018 Ford Escape SE Review
Economical, peppy, functional
by Buddy from Macungie
May 16, 2019
5
For the price you can t beat this SUV. Practical, economical, inexpensive. Hood looking. Lots of power equipment and convincence items. I have two. Both awd.
by Helen and Chuck - satisfied new Ford ow ers from Gladwin,mi
November 5, 2018
4.8 (66 reviews)
Buying our new Escape at Richardson Ford was a very pleasant experience. Our salesman,Scott, did not pressure us and was straight forward when it came to our trade-in and cost of our new vehicle. We never felt like there were two adversaries in the room engaged in a battle. We appreciated their friendly, honest, and respectful during the purchase of our new car. This was the opposite of what we experienced with another dealer we contacted prior to coming to Richardson Ford. We highly recommend Richardson Ford to anyone thinking about purchasing a new vehicle.
2017 Ford Escape SE Review
Two years no problems year then....
by Silvy from East Meadow NY
May 13, 2019
4
I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems
i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok
All in all it’s nit bad but to make it better you have go go up in trim and of course price
I will not purchase or lease it again.
I decided to start buying my cars at Richardson Ford due to terrible experiences down state. I have had nothing but the best from Cien. Everyone I know that is looking for a new car I send their way! It is a quick easy to the point process and I will continue to go to Richardson Ford in the future! Cien also turned a die hard Chevy driver over to Ford!
2015 Ford F-150 XLT Review
Best truck ever
by Hunter fan from RED LION, pa
May 14, 2019
5
I have to say that our truck buying experience was not very good. That is until Jordyn Bob Ruth Ford our sales man jordyn did everything and anything to help us. EVERYONE at Bob ruth Ford was very respectful and helpful. Heck we even got free food. I think for now on we will be dealing with Bob ruth Ford over anyone!!!! Thanks guys for a stress free and very respectful sale
The entire process was friendly and smooth, Everyone took the time needed to make me fell welcome. Drove 75 miles and past at least 4 other Ford dealers to my great deal. I hope we can do it again.
2016 Ford F-150 XLT Review
For both work and pleasure, this truck ROCKS!!!
by Paulytiger from Springfield, Missouri
May 3, 2019
5
This has been the best vehicle for the money that I have ever owned. Plenty of room, very nice interior, handles well. I haven’t been able too find a flaw as of yet.
The best car buying experience i have had yet! i drove two hours from home and was treated as if i were a long time costumer. I picked out the car i wanted on a Saturday and by Tuesday afternoon my car was parked in my driveway with a full tank of fuel. we signed the paperwork on the tailgate of my pickup. as i mentioned i live two hours away! awfully hard to beat that service. they have earned a costumer for life.
2018 Ford Fusion SE Review
Most reliable car I have owned so far
by JohTon from Ruther Glen,Va
May 3, 2019
5
This car is all I have ever wanted. It has more than enough space and above all state of the art technology....love love love it!!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
this
service and materials without representations or warranties of any kind, either expressed or
implied.
See our terms of service for more details.