Used Ford vehicles for sale near Bluffton, IN

I stopped in to check out a car I’d seen online, along with five other cars at other dealerships. O Daniel was the only response I got within minutes of contacting them. Made the appointment, loved the car, bought it. 48 hours later, the others decided to respond to my initial inquiries. It’s a new world guys, try to learn from O’Daniel’s. They know what’s up!

I was very impressed with salesman John Berghoff and the O’Daniel Ford Dealership in general. John is straight forward, very knowledgeable on Ford products, very Customer Focused, and great to work with! He was very attentive to my every question. I e-mailed John before ever stopping into the dealership and he quickly responded via e-mail with answers to my questions about MSRP and the A/Z plan price for the 2019 Ford Edge – Titanium with the options I wanted. I also had many questions on functionality and the Hi Tech features included in the vehicle. He offered via e-mail to bring a vehicle to my house and let me keep it overnight to try out all the features and take it for a test drive. Although I didn’t take him up on his offer, I was very impressed with his customer focus and decided to stop into the Dealership the next day. At that point John encouraged me again to take a couple of Edges for a test drive, which I did and soon fell in love with the vehicle. John also offered to negotiate with me on prices for the Ziebart Gold Plan and an Extended Warranty, items that I believe help protect my investment. I wasn’t ready to make a deal after the first trade-in value offered by O’Daniel Ford for my 2007 Lincoln MKX that day and expressed that to John, but he continued to send me info on the car and expressed his interest in earning my business in the future when I was ready to buy. Sales Manager Brent Swartz came out and introduced himself and also stated he would work with me to get the prices lower on the Ziebart Gold Plan and the Extended Warranty. I left the Dealership very impressed with O’Daniel Ford, although not yet ready to buy. A day later John Berghoff sent me info about a company called TradeRev that O’Daniel Ford collaborates with to help customers get better trade-in offers. I decided to give it a try a couple of days later and to my surprise I was offered exactly what I needed to make the deal. John got me a new F150 Ford Truck as a loaner until they could get the exact 2019 Edge I wanted from Indianapolis. After I made the deal, General Manager Mr. Jeff O’Daniel came out to John’s desk, introduced himself and thanked me for my business. I left the Dealership extremely impressed and very happy that in a few days I’d have my new 2019 Ford Edge. I can’t think of anything the staff could have done better unless they would have given me a new car for free! :) Seriously, they did everything they could to answer my questions and negotiate with me to give me what I needed to move forward with a purchase, all without making me feel pressured to buy. After years of purchasing many vehicles from another local Ford Dealership I have become a happy new customer at O’Daniel Ford and plan to take all my future purchase and service business there!

When I first visited the dealership, It was not a positive experience. I wasn't going to go back, but decided to try a different salesman. Travis Hoover was quick to greet me and very considerate when I explained I had been there before but wanted a different salesman if I could. He was wonderful. He listened to what I was looking for in a vehicle. Asked pertinent questions but was not pushy at all. he truly wanted me to have a great experience and hopefully a new vehicle. I did buy a Kona that day. Travis walked me though the process. Listened to my concerns and was quick to act on them. I had a great experience. I now have a great new Kona. I am happy I went back.

This van has met all of my needs. It will be a great and reliable van for the next person that purchase it. Enjoy and Thanks In Advance!

I left a Google review too I am so happy with preferred auto and there sales team Travis Hoover is amazing I am a customer for life now. Thanks for everything 👍👍

Had very good experience. The sales gentleman, made the paper work and our time on the phone easy. I am very happy, with my purchase.

I visited Preferred Auto on a limb on Saturday searching for a very specific GMC Acadia (I'm very picky). Travis Hoover met us in the parking lot in the pouring rain and within 20 minutes I was test driving my dream vehicle. This is the first vehicle I have purchased for myself and any questions I had Travis was able to answer. 10/10 would recommend. Everyone we came in contact with was extremely nice and professional. I LOVE my new car!

I really love it. I like it more than I thought I would when I bought it. The basic vinyl driver's seat is very comfortable and the vehicle handles like a car. Good pick up, not sluggish at all. Good turning ratio. The side view mirrors with blind spot mirrors incorporated provide excellent coverage so that I have no worries when changing lanes. Since I don't have back window glass, I had a back up camera installed and it works great. Good gas mileage for a work van- about 16 miles per gallon when empty. No complaints. I like that I can use regular gas and there is no engine knock under load. I added running boards which is a tremendous benefit when getting things out from the van and also putting things in. The interior is spacious and there is plenty of room to pack in a lot of stuff. I did not add shelving but kept the entire space available for carrying around tools and materials for the jobs. At first I wasn't sure of the new design (2015) but have gotten used to it and I really like it now. The overall styling of the van is great and a pleasure to drive.

Adrian was great work with. Big city cars took care of my needs for me and my family

This Van is pretty cool I have lots of leg Room the vehicle have lots of power I really enjoyed the color, And I like a starting options from my cell phone.

Very nice place to look for cars at! Hopefully you get Corey if you go here, he’s the best! Doesn’t push you in any way, he just showed me what I was qualified for based on my budget. Everyone is very nice!

This car meets everything I need and have plently legroom for me and my wife. Its powerful enough to pull my 5 wheel. lwhat s more do you need to know

Wonderful group. Fine dealership. Jim, the owner, when you meet him, you'll know you made a good decision in dealing with Moser Motor sales. They'll work to please you.

Excellent customer service in the buying process. I communicated online with interest in test driving a couple used Fords and Jennifer and team had them ready to go when I arrived. Jennifer was great to work with throughout the whole process. Very responsive, quickly answering any questions I had, and worked diligently to make sure I was all set when purchasing my vehicle. I highly recommend O'Daniel Ford.

Needed a headlight replaced. Brian and his staff were very friendly, knowledgeable, and prompt. I was in and out in no time. They even got my dirty car washed. Indeed a pleasure. thank you so much.

Cole Woods, the service advisor helped me alot. He made sure that my vehicle was fully checked, informed me of my tire issue and gave me a good deal. In addition. When I accidentally locked my keys in the car when I dropped my car off for an oil change. He was able to help get it unlocked and it was free of charge. He is a true example of how an employee should respectfully treat their customers.

This vehicle drives very nice. I am normally a Chevy buyer but this Ford is very nice. I was never in the Ford dealership but they really treated me well

The staff was courteous and professional which made for a smooth transaction. Great car at a reasonable price!

Great overall experience! Our salesperson, Adrienne Evans, was absolutely awesome! Nathan and Jacob were great to work with as well!!!

It’s is a great minivan that can either be used for a family, work or/both . It has a clean title and is in great condition. I’m selling it because I need to down size .

Bought a car from the years back, excellent folks! I would definitely go back. Very Happy with purchase. Honesty and integrity go along ways. Thats why they have been in business for over 100 years.

I purchased my vehicle just over 1yr ago and no matter what questions I may have Jason Brown has always been exceptional at providing top notch service! This is my 2nd vehicle purchase and each experience has been stellar!!!

It was very good got all the information done over the phone came in and left in our new truck! We came for a different truck than we left in but the truck we left in was better than no vehicle at all.

Great vehicle good performance it?s the most effective work van that we had purchased meets all of expectations on fuel savings as well as horse power and performance

Jr.Ridley is a super salesman he was attentive straight forward and honest his honest helpfully helped me make my decision I would suggest anyone go see Jr at Big City Cars

I had a minor repair (windshield fluid tank) that was a $98 part and $300 labor. Explaining it would be difficult to pay the labor, the Service Dept. connected me to the Body Shop whose labor was considerably less. The Receptionist went above and beyond to get me Shuttled from and back to the shop during the repair. It makes a difference when people do their jobs with excellent service which is what happened for me.