Used Ford vehicles for sale near Shannondale, WV

The entire staff made the car buying process simple and straightforward, from test drive to payment. We received good value for our trade as well.

Overall, we had a great experience. We started our process late last year by first meeting with Bingle, our sales rep. Due to production delays, Bingle laid out the timeline and let us know what to expect. A couple months later we came back and placed our order for a 2023 Suburban. Bingle kept us updated with possible matches that would come in to the dealership and/or the next steps in the process. A couple weeks ago, Bingle let us know that our Suburban had arrived on the lot. We went in and completed the sale seamlessly. Everyone we encountered was pleasant, informative, patient, and very easy to work with. Mario (sales manager) and John (Finance) worked out a great deal for us that satisfied our needs. This has been one of the best vehicle buying experiences we have had.

I purchased my 15 passenger for my daycare and it was a phenomenal vehicle. The kids loved going in field trips and it was the perfect size for all of us with a couple added parents. I would recommend this vehicle!

My biggest peeve is the tailgate isn’t powered. Ordered the top of the line mr Model sight unseen because my dealership didn’t carry them. I wanted all the bells and whistles. Powered lift gate isn’t an option. It is painful to my injured spine to lift it and manually move the rear seats. The grandkids love the 3rd seat and I love the storage space behind it. I have made a Sam’s run for the month and able to pack everything behind the 3rd seat. The inside is great for human comfort but not for shopping or I should say storing packages. To be honest, my front seats are ALL THE WAY back. I have plenty of room and that’s a lot. I don’t like being close to the steering wheel in case of an accident. I wish the slots for charging my devices weren’t so close to the driver’s cup holder. It’s too easy for liquids to Spill in them. The only other item I wish was different is I miss a hard copy manual. There are options I still don’t know how to use. My GPS is not updated because of that. I like the van. My grandkids and dogs like it. Tomorrow I will get up, remove the two blankets I have protecting them floors and spend hours vacuuming the dog hair out the fabric on the back of the seats and floors. I have leather seats but there’s still Too much surface that holds onto my Husky’s and Belgian Shepherd’s ‘Glitter’. I do have to double check my doors are locked when I leave them in the car with the AC running. I have to use the remote because the double tap of the horn alert is deceiving. It doesn’t mean the door is locked. I do appreciate how easy it is to unlock the car without having the remote in my hand. All in all, it served the reasons I purchased it. I do wish I had paid the extra money for the Sprinter. But it would not have fit in my garage nor my budget.

Deon was great. Thanks for a great experience. I’ll recommend all of my friends and family

If you have a big family or car pool like I do you need this van wow I love my new / used van plenty of room and if you don’t need some seats you can remove them to make room for other things if needed

Car max was great the sales lady was awesome Maria an the finance guy ( JD ) was great, could not have gone any better an I love the car, I'll be taking someone there tomorrow to buy a nother car, thanks Maria an JD

We really like the transit, we didn't want too many bells and whistles and the XLT offered all that we needed. Keeps the price down a little and we really like the styling. Lots of head room. Back seats look a little stiff for long trips but we haven't tried them yet. Like the styling and we are looking for some aftermarket wheels to make it unique.

Deon did everything in his power to get me approved,I'll forever comeback to easterns. They are dedicated to get you in a vehicle

I was told the service would only take a day. I gave the service person a cell Ph number to use as I was staying in town until it was ready. The person taking the info left the cell ph # and the 4Wd off of the paper work. Apparantly this was a new hire due to the Pandemic.

Mr.Reed showed me excellent customer service, He got me into the vehicle that i wanted with no money down and aproved.for financing,Thank you so much, great job well done.Everyone was great help.

i love this car i can wait for ford to make the new transit connect if you take car of it and do all your recomeded service this car will go 200,000 + miles but if you dont take car of it you know what is going to happen

Service Department Staffing could be a lot better , very hectic , and busy & loud , we?ve always been happy having our cars serviced here , but there really needs to be someone available to go out to the car , so I can show them exactly what the issue is ( not to receive a phone call later that day to say they can?t duplicate the problem that I brought it in for , ) other than that , they do a fine job of performing the work correctly the first time, ( and again it depends on part availability) but other than that everything else is good

Customer service was awesome. Very prompt and informative. I would recommend this dealer. I live in Tennessee and was visiting family in Winchester. Had a recall and they took care of it no questions asked

Could not have been better, Jim was great, the finance process was very fast and easy. Alan the finance manager was also very helpful. Thank you

Good van, reliable, makes money, good for transporting parts, smooth ride for work van, handles a lot of weight, lots of room, load a lot of parts

Brian, the Toyota Representative was great, helpful, responsive. The process was a lot of waiting.

Darius was great and really knows his stuff. He wasn't just trying to sell me a car but also HELP me with making the right decision for me.

Darius provided us with great customer service. We addressed a few minor cosmetic issues with the vehicle and he immediately took care of them. I will highly recommend Eastern Automotive Group to my friends and relatives looking to purchase a vehicle.

Nothing but good things to say about the Ford Transit Connect Van. Easy to drive, great on gas mileage and extremely reliable. this has lots of room for our family of 6 plus tons of room for storage.

I had an excellent experience at Easterns Automotive of Sterling. Eddy went above and beyond to make the process fast, pleasant, and thorough, ensuring everything was handled smoothly from start to finish. Tony, the manager, made sure the final steps of receiving the vehicle were seamless and took care of my requests right away. The team as a whole made this a very positive car-buying experience, and I would definitely recommend them.

This vehicle drives very nice. I am normally a Chevy buyer but this Ford is very nice. I was never in the Ford dealership but they really treated me well

This truck is great, especially if you're doing a lot of driving! It's comfortable and has all the features that a normal car would, but it's a work truck!

Bought a brand new in 2019 Transit Connect, since then we only had to change the brakes and oil !!!! Love this van. Works fine for our company needs. The money that we saved on gas alone is priceless (27/28 MPG). I decided to write this now because this is the only Ford product that didn't disappoint us. Hopefully they start making this work horse again soon.

This van has met all of my needs. It will be a great and reliable van for the next person that purchase it. Enjoy and Thanks In Advance!