Used Ford wagons for sale near Oak Park, MI

I had a stripped lug. I purchased the lug nut and stud, they replaced it no charge. Much appreciated.

I had a very Great experience at Serra and would go back and lease again

My biggest peeve is the tailgate isn’t powered. Ordered the top of the line mr Model sight unseen because my dealership didn’t carry them. I wanted all the bells and whistles. Powered lift gate isn’t an option. It is painful to my injured spine to lift it and manually move the rear seats. The grandkids love the 3rd seat and I love the storage space behind it. I have made a Sam’s run for the month and able to pack everything behind the 3rd seat. The inside is great for human comfort but not for shopping or I should say storing packages. To be honest, my front seats are ALL THE WAY back. I have plenty of room and that’s a lot. I don’t like being close to the steering wheel in case of an accident. I wish the slots for charging my devices weren’t so close to the driver’s cup holder. It’s too easy for liquids to Spill in them. The only other item I wish was different is I miss a hard copy manual. There are options I still don’t know how to use. My GPS is not updated because of that. I like the van. My grandkids and dogs like it. Tomorrow I will get up, remove the two blankets I have protecting them floors and spend hours vacuuming the dog hair out the fabric on the back of the seats and floors. I have leather seats but there’s still Too much surface that holds onto my Husky’s and Belgian Shepherd’s ‘Glitter’. I do have to double check my doors are locked when I leave them in the car with the AC running. I have to use the remote because the double tap of the horn alert is deceiving. It doesn’t mean the door is locked. I do appreciate how easy it is to unlock the car without having the remote in my hand. All in all, it served the reasons I purchased it. I do wish I had paid the extra money for the Sprinter. But it would not have fit in my garage nor my budget.

our salesman christian was awesome when it comes to locating a vehicle at gorno ford and we were pleased to bring home a new explorer

Nick Riley and Dan Kittle were awesome, they made the process easy and fun. You have a lifetime customer with me. I love my new F150!

Lisa Zerilli was my sales representative she made leasing a new Bronco flawless in the process. Not only do I recommend her but I also recommend the Bronco!

My Ford F 150 came in, Thanks to Kellie Kraemer for her watching for it to arrive , More than Happy and pleased of customer service at Russ Milne , Thank you ! Merry Christmas and Happy New Year

The Service Department is very professional and they strive to make their customers happy! I highly recommend them.

I've bought three cars from them and sent friends to buy cars from them. We've had good luck with the cars and they are pretty honest with any known issues.

This is my 2nd Escape in 12 years. I drive for a living and I love feeling safe on the road. I've had no problems with this car. I personally have put over 400,000 miles on it in just 4 years. Take care of your car, and your car will take care of you.

I came in for a tire rotation and was in a hurry, the service manager drove my truck in himself and saw that it got completed quickly and finished it with a wash, thanks a lot Doug!

This vehicle drives very nice. I am normally a Chevy buyer but this Ford is very nice. I was never in the Ford dealership but they really treated me well

Our salesman jason is wonderful. He has always gone above and beyond for us. And made sure we got exactly the car. We want to with a payment we could afford. No matter how many questions he would sit there and answer him all. And make sure we were satisfied with the decision that was made. Rob and finance. Made everything so easy. No pressure. This is our third vehicle from Jack Demmer with Jason. And we've always been very satisfied.

Great teamwork there at Gorno Ford Returning lease was very easy. Trade in of older 2019 Explorer was great Two new leases in one trip!

I purchased my 15 passenger for my daycare and it was a phenomenal vehicle. The kids loved going in field trips and it was the perfect size for all of us with a couple added parents. I would recommend this vehicle!

I returned to Gorno Ford for the second time in a year. My salesman Mike Rey was excellent. Friendly, helpful and knowledgeable. I'll be returning there next week to get all weather floor mats for the Explorer I just bought.

I had a problem with my car battery. I went to start my car and the battery was dead. Road service came out and jumped it. My battery was only a year old. I wanted to get my battery checked out so this wouldn’t happen again. I spoke with Brandon at Szott Ford in Holly, he told me to come right in and he would put it to a test and see if the battery is bad. No hesitation, he understood my concern. He was so professional, understanding and caring. He totally went above and beyond. As a side note; I called another dealer closer to my home to help me out with my battery. I was told that I could come in and have it checked out. The earliest appointment was 2 to 3 weeks out. I was hurt and disappointed that they couldn’t/wouldn’t help me out. Thank you Brandon from Szott Ford in Holly. You cared!