I recently purchased a new Expedition after the AC went out in my Van. I called up and visited with one of the Salesmen over the phone to see what they had in stock that might fit my needs. We went in with the kids and ended up taking the vehicle home with us that afternoon after they got everything all ready for us. The Salesman even came out to the house to help put the finishing touches on a few minor items that we were having some trouble with.
Hands down the easiest and best experience that we have ever had in buying a car.
Will definitely go to them the next time I am looking for another vehicle.
My sales rep spent all the time I needed and explained in detail the ins and outs of the vehicle. He was very patient with me and was there for follow up questions after the purchase. Mark was great and if I ever need another vehicle I will contact them first.
Neuville Motors in Waupaca was a pleasure to work with from the first time I walked in the door. They walked me thru different options, answered any questions I had, and were not pushy at all. While we were working on purchasing the vehicle, the entire sales team and reception staff took time to interact with our children and help keep them entertained. Jeff was very friendly and outgoing throughout the entire process. My truck looked amazing when I picked up inside and out; their detail person does great work. I have had a couple of questions since getting the truck and every time they have surpassed my expectations for customer service.
My wife and I drove around to several different dealerships from Appleton to Sheboygan, and no one else compared to the service we received from Neuville. It shows that they are a family oriented company, looking to earn a customer and not just a sale. I will be recommending them to family and friends and am very happy I choose to buy from Neuville Motors.
I was visiting Ripon from out of town when I had the misfortune of having a punctured tire on my BMW. I showed up at the service department without an appointment asking for help with my plight. I was immediately greeted at the service door, and the Service Manager, Chad Campbell, got me in right away. In less than 30 minutes I was back on the road. I commend Homan Ford and Chad Campbell for exemplifying what customer service is all about. Thank you so very much for going above and beyond the call of duty to help me.
Bought a low mileage 2011 Chrysler 200 from Homan Ford last fall. Sales experience was one of the best my wife, and I ever had buying a car. No high pressure, they stayed open later on a Friday night till we could arrive to test drive the car. Financed thru the dealer, and got a very good interest rate from Clyde. We would return again to buy a car from Homan !
USED CARS.COM TO LOCATE USED CARS WITHIN MY PRICE RANGE. AFTER LOOKING FOR SEVERAL WEEKS, I CAME UPON THE CAR AT HOMAN FORD. I CALLED ABOUT THE CAR I WANTED TO PURCHASE. BILL WAS EXTREMELY HELPFUL AND FRIENDLY. THE FOLLOWING DAY MY FATHER AND I WENT. WE TOOK A TEST DRIVE AND WERE VERY PLEASED. THE FOLLOWING DAY WE PURCHASED THE CAR. IT WAS VERY CLEAN AND FILLED WITH GAS. ALSO RECEIVED ONE FREE OIL CHANGE AND POINT INSPECTION TO BE USED LATER. THEY STAFF WENT OVER AND ABOVE TO CREATE A VERY POSITIVE EXPERIENCE.
I had a great experience buying a "new to me" car from Tim at Auto Sense. He made the process easy and fun! He was very responsive to my questions by phone and email. He even held the car for me, with a small down payment, while I waited for my loan check to arrive. He corrected a couple of minor issues that I found with the car quickly and without any complaint.
If I had to nitpick, I would say the only thing that I was disappointed with was that when I asked about open recalls on the vehicle that history was not provided to me - but Tim did tell me how to get that information and I was able to find out after the purchase that the recalls had all been taken care of.
Overall, it was a great experience and they earned a loyal customer!
Ryan was great to work with, found us a perfect truck. He was able to get us a great interest rate and had it ready for pick-up when we needed it.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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