Used 2021 Genesis GV80 for sale near Hometown, IL

I had an excellent experience at this dealership?the staff was knowledgeable, friendly, and honest, making the car-buying process smooth and stress-free. Highly recommend for great deals and top-notch customer service!

Luxurious car but the tech interface is a disaster (especially voice recognition, but also latency and general UI), and I bought the car only for the tech so I am disappointed.

Bought a 3.5 six in May and it’s awesome. The driving assist has been a pleasant experience. Not one on every corner still a new kid on the block

Sales associates where friendly,knowledgeable and listened to my concerns about the car good experience

Overpriced but definitely Superior comfort and exquisite styling. Some obvious shortcomings from a design and Engineering standpoint. One in particular that drives me crazy is the poor design and functionality of the gas cap area. I cannot believe a vehicle in 2023 with a price tag of around $80,000 does not have a locking mechanism on the gas cap cover and the fact that you have to push to open it from the outside, as well as the cheap feel and Design Within, is mind blowing and very disappointing

All I can say is this car is beautiful. I purchased this car slightly used after upgrading my 09 genesis and have no regrets. It is smooth, packed with technology and features, unique and a head turner. Although Genesis is still fighting for its respect you will soon find out that this is just as good if not better than its rivals.

Loved the salesman. Paperwork was short and sweet. Didn't take long at the dealer ship.

My previous vehicle was a 2018 BMW X6 and I can honestly say that my new 2021 Genesis GV80 is by far a better value in every way that I can think of. The BMW had a sticker price more than $30,000 higher than the Genesis. What’s more, the GV80 is loaded with standard features, especially safety features, that were either not available or were pricey options on my BMW. Safety features like self-steering to keep me in my lane on the Highway, self-braking in an emergency, audible tone and corrective steering if I’m going into a lane when there’s a vehicle in my blind spot, cruise control that automatically adjusts speed with traffic flow even down to a complete stop - in cruise control mode!! So, yes, I love it and I think I’ll be a genesis guy from now on after owning 4 BMW’s in a row!!

I would like to focus my review on one particular part of my experience. Two weeks ago, after a long look at new car options, I decided to buy out the lease and purchase the 2022 Rogue I'd been driving. I wanted to make sure my car was in new car shape so I brought it to Berman for a certification inspection. I've previously not felt important bringing my car for service there, and generally my service history has felt like I'm at the mercy of the dealer or service department. However, on this occasion, I received the best customer service I've ever received in 35+ years of bringing my car to a service department. Turns out, the Best Service Manager in the car industry is at Berman, and her name is Katie Udelhoven! I'm a very tough customer, quick with numbers, and very demanding. Katie not only went out of her way making phone calls to see if she could save me money (seeking to find and use as much coverage under my lease agreement to save me as much money as possible), but she explained in great detail what every issue meant to my safe driving experience, and had feeling confident that she and Berman were acting in my very best interests! Katie is the most knowledgeable service manager I've ever encountered as well. She responded immediately with credible information to every concern I posed. If I had a dealer ship myself, I would want Katie Udelhoven to be one of my first hires, and pay her at the very highest level of the Service Manager pay scale in the United States. Having worked with every level of Berman staff in this process, I am slighting no one to say ...Katie Udelhoven is the single most valuable asset within the walls of Berman Nissan, including the cars and the highest levels of your organization, she does a second to none job of making sure each customer, I'm guessing at least 40 each week, leaves happy!

Great Service! Outstanding customer service, thank you for servicing my vehicle and bringing it back cleaner then what I brought it in.

The staff was wonderful! Courteous, professional, and got the job done in less time than I had expected!

I had a great time working with Joel Hernandez. Buying a car was easy and fun, with no pressure at all. Joel was patient, friendly, and made me feel comfortable the whole way. I’d recommend him to anyone who wants a stress-free car-buying experience!