Used Genesis GV80 for sale near Solon, OH

Shout outs r due when u meet someone that goes up and beyond ur expectations, that does not just they job but moves to make a customer happy in every form possible. I believe in reviews that share the good and bad and let others find help! With this being said I want to say Brooke Norman thank you!!!! I watch her run (literally) to make sure my request was getting done as I was throwing them at her. I texted call and push and not once did she not respond with out a smile and a vibrant attitude each time. I want to say thank you very much I appreciate all ur work to please me and that's what means the most in sells knowing Ull never see them and knowing the car was sold u still did ur thing. My bad part is yes it took a while inside for me but again I was asking for a lot and besides the car smoke smell that I'm treating today. I can't say there wasn't no negative side. Shout out to Emily and the guys up in the box that worked over 2 hours to make sure that I was leaving happy and got what I asked for. Nothing is perfect but good customer service and feeling heard and understood will go a long way. THANK YOU BROOKE!!!!!! 😊

I’ve had a GLE and an Audi Q7 and this has truly been the only car I’ve bought and loved the longer I had it. The design to the technology is beyond what I was offered elsewhere at this price point.

The team at Bedford was extremely helpful and polite. All agents seemed happy and the shop was flowing with good looking cars and work. Renee sold me a gem and was awesome at staying connected the entire process. They were quite busy, so there was a bit of a wait, but we had great service and speed during any interactions we had, just some waiting between things.

I have had this vehicle less than a week, 250 miles driven. The navigation settings have been difficult and the screen setup still needs work. The custom seat setting feature was amazing. The seats are very comfortable. It is a nice driving vehicle.

The most pleasant experience! I loved how friendly everyone was! Troy, you made the experience so well, and I recommend you to anyone to get a car from you! You made the process so easy and I can't thank you enough for that! Thank you for working with me, and giving me a great deal on the Kona! Thank you to Big Lou for being so friendly and such an amazing person to sign papers for the car also! I will recommend this place and Troy to everyone. I have never been at a car dealership like this where everyone is so friendly and makes you feel part of the family! The Kona is doing amazing and I am in love with it!

Bought a 3.5 six in May and it’s awesome. The driving assist has been a pleasant experience. Not one on every corner still a new kid on the block

My experience was the best I ever had buying a car Aaron Kyer made sure I was happy and good with the payment he gave me a lot of information, that helped me through the process. Everyone at the outlet was wonderful I would tell anyone looking for a car go see AA-Ron Kyer he is awesome!!!!!

Lou was fantastic! A huge help! We left with exactly what we wanted going in. Everyone we came in contact with was great, and personable. We definitely know where we're going for all our car needs in the future!

Overpriced but definitely Superior comfort and exquisite styling. Some obvious shortcomings from a design and Engineering standpoint. One in particular that drives me crazy is the poor design and functionality of the gas cap area. I cannot believe a vehicle in 2023 with a price tag of around $80,000 does not have a locking mechanism on the gas cap cover and the fact that you have to push to open it from the outside, as well as the cheap feel and Design Within, is mind blowing and very disappointing

I was pleased with the vehicle I purchased, Frank was a great help with helping me make the purchase. I am happy with my Grand Jeep Cherokee.

All I can say is this car is beautiful. I purchased this car slightly used after upgrading my 09 genesis and have no regrets. It is smooth, packed with technology and features, unique and a head turner. Although Genesis is still fighting for its respect you will soon find out that this is just as good if not better than its rivals.

Salespeople were courteous and helpful. Paperwork was done in a timely manner even though they were extremely busy. They arranged adequate financing with a local bank and set up shipping for my car.

My previous vehicle was a 2018 BMW X6 and I can honestly say that my new 2021 Genesis GV80 is by far a better value in every way that I can think of. The BMW had a sticker price more than $30,000 higher than the Genesis. What’s more, the GV80 is loaded with standard features, especially safety features, that were either not available or were pricey options on my BMW. Safety features like self-steering to keep me in my lane on the Highway, self-braking in an emergency, audible tone and corrective steering if I’m going into a lane when there’s a vehicle in my blind spot, cruise control that automatically adjusts speed with traffic flow even down to a complete stop - in cruise control mode!! So, yes, I love it and I think I’ll be a genesis guy from now on after owning 4 BMW’s in a row!!

Great experience,Todd helped me from start to finish,sent me photos and helped with shipping made my experience a pleasant one,

Cameron was very pleasant to deal with. Nothing hidden, quick and easy process. Highly recommended team!

Very professional, knowledgeable, courteous, & sensitive to our needs. CJ answered all questions & AJ provided a fair proposal.

Michael Baldwin was a great help with my recent purchase of a used Santa Fe! Very friendly and out of his way to help with some of my nuances. Loving the car - never owned a Hyundai before.

Plain and simple its a great s.u.v. , people notice this vehicle and I have had many good comments about it. Strangers have come up to me and asked if its a Bentley . Wow

Renee was amazing like always she does what she tells u she will do will send everyone that ask to her

No problems at all Salesman was great, finance ws great and assistances with the car itself was also great I love the car, and an item that I found that needed fixing was taken care right away.I would def recommend your Dealers ship to anyone I know Thank you

Michael is excellent! The entire staff made me and my son feel completely at home. Great service overall. I highly recommend!

I had a fantastic experience working one-on-one with Renee. From the start, she was professional, knowledgeable, and incredibly easy to work with. The dealership was busy and there were a lot of people around, but Renee made sure I had her full attention and handled everything directly with me from start to finish. Working with her personally made the entire process smooth and stress-free. She answered all my questions, was transparent throughout the process, and never made me feel pressured. It really felt like she was focused on helping me make the right decision rather than just making a sale. If you’re planning to visit the dealership, I highly recommend asking for Renee and working with her directly. It made the whole car-buying experience much easier and more enjoyable.

Very helpful and user friendly staff was excellent and vehicle selection on computer was easy and plenty of cars to choose from before visiting the dealer in order to purchase my next SUV. Hopefully by December

Steevy was GREAT! He went above and beyond to get me in my dream truck. He worked with my wishlist list and my budget. The process was seamless and quick. This is my second purchase from North Coast West Cleveland and both experiences were amazing. Won’t buy anywhere else!

Working with Betsy and Z has been very easy they keep you informed and always get back to you

Thank you, Don Sitts, for being a honest, caring, no pressure dealership. Today 12-6-25 my husband, and I went to your dealership to look at a car online. What amazing customer service. Todd Brazelton sealed the deal. John in finance was amazing. I've never been treated so kind. They were so patient with us. I was kind of nervous at first, but they calmed my fears. My husband, and I prayed before we went there,because, other dealerships have treated us so poorly in the past. Make this your 1st stop people, you'll come back, I know we will. God Bless all of you, for your kindness, Phillip & Mary Wallace PS: We love our new car

Thank you !!! Haylee for making buying a car so easy and fun!!! You’re a professional at best very kind and not pushy to make a sale like some dealers are. Great outgoing personality, understanding, very kind and very knowledgeable about the cars that are being sold. The one thing that was the best is that if Haylee did not know the answer to a question that I had . She would not only ask the manager she would find the someone who would have an answer. Great job and Thank you very much!!!!