Used Genesis cars for sale near Balch Springs, TX

Very fast and friendly service! Nice waiting area with coffee and water. The service is always great at Westway

Luxurious car but the tech interface is a disaster (especially voice recognition, but also latency and general UI), and I bought the car only for the tech so I am disappointed.

After having a very unpleasant customer service experience with Jennifer Collins, a new service advisor was assigned to me. I was extremely pleased Clayton Fraizer. He took the time give me a call to introduce himself and was very warm, positive and professional. Once my vehicle was ready for pick-up, he called again, greeted me upon my arrival, and did a proper checkout to ensure that the window tint and window seal repair exceeded my expectations. As a brand new Mercedes Benz - Plano service department customer, I am happy to say that Clayton COMPLETELY turned around my overall experience and perceptions of this department. His customer service definitely matched the Mercedes Benz brand which is what I expected from the beginning. As a result, I will continue to work with him in the future.

Owned the GV80 for 6 months, the smaller engine is plenty. The ride is better than my 2018 Lexus rx350L. Only draw back navigation good be better.

Great experience. Sergio and Fernando were great. The process was a breeze. I was accommodated nicely

I’ve had a GLE and an Audi Q7 and this has truly been the only car I’ve bought and loved the longer I had it. The design to the technology is beyond what I was offered elsewhere at this price point.

The GV80 is extremely safe and operates smoothly, in harmony with different driver preferences. It handles perfectly in the snow and ice with different drive mode options. Looking forward to another GV80 after this one !

Highly recommend!!! We had the *best* experience at Clay Cooley Volkswagen! Louie helped us find the perfect SUV and a plan that met our needs both from the perspective of where we were in our lives and at the right price point. He felt more like a new friends than a sales representative. Once we're in the market for a another car, we'll certainly be going back to Louie and the team at Clay Cooley Volkswagen Park Cities!

This car is very comfortable. The interior is beautiful. It has good pick up speed when entering on the highway. We've had other luxury cars but this one is by far more comfortable. There's a lot of technology with this car and it takes a lot of time to go over it. This is definitely a vehicle we would get again.

I have nothing but good things to say about my experience with Auto Merchants. Christian Lopez was my salesman and he was great to work with. He gave me a great deal on my car and the buying process was so quick and easy.

I have had this vehicle less than a week, 250 miles driven. The navigation settings have been difficult and the screen setup still needs work. The custom seat setting feature was amazing. The seats are very comfortable. It is a nice driving vehicle.

Really good service and the timing was amazing. Also the personnel was great and willing to explain everything.

Good value,Safety, amazing technology. Luxury for slightly more then std midsize suvs GV70’s Technology is work in progress and I suspect more improvement will happen in the future … Plus more safety features will be added

The process went smoother than I could have expected, especially being a first-time car buyer. Thank you to everyone who made my experience great!

Plain and simple its a great s.u.v. , people notice this vehicle and I have had many good comments about it. Strangers have come up to me and asked if its a Bentley . Wow

Cayman J. was my salesman that did a great job getting me the deal I wanted. He was pleasant, courteous, and was a blessing to work with. I was able to drive off with my low-mileage Rav 4 without hassle. Great experience! 😊

I have owned many cars over the years and this GV80 is by far the best car I have ever owned. Ride, comfort and handling are outstanding after 9 months of ownership and almost 10,000 miles. You can drive this car for hours and when you get out you are not tired or stiff. The sound system is excellent and the navigation system updates rapidly for road conditions.

Jeremy was incredible and made the process of buying a new car so easy. When it’s time for a new car, he will be my go to salesman.

Our experience with Alfonso Jaubert was phenomenal, he was very knowledgeable and helpful in making our visit the best we’ve had in a while. Kudos to a great employee!!"’

Great car. It has too many amenities to mention. The only downside is the dealership is not prepared with a good service department, so we were mandated to seek another. The car is great around town and also on the Highway. This is our 4th Genesis, so that should say it all.

We had a great experience...Noor was a stress free sales lady..would definitely recommend her to anyone wanting to buy a car from there!

It is an incredible electric vehicle. It has plenty of great features and one of the best looking interiors of any vehicle on the market. It is much more luxurious than most EVs and the only drawback is that the range is only 236 miles but you can recharge it in 18 mins on a super charger.

They were great. Very attentive, kept checking in with me. Great dealership. I drag my feet too much. I would recommend them to everyone. Great people working tgere

Fantastic car with E-supercharged V6! Super luxury interior! Incredible value for money! Great speaker system! Way better than Lexus LS! If Genesis put a smooth V8 in there that would just be the icing on the cake! I am keeping this car for many years to come! Excellent replacement for my 2019 BMW 760 Xdrive! Do not hesitate to get this car!

Buying a Hyundai at Norm Reeves Hyundai was a positive experience. Cesar is a great sales representative to work with. My whole family wanted to help me and he was very patient and helpful to us all as he fielded questions about all aspects of the car.

So far, after just 1 week, the used car is wonderful. Cannot rate reliability yet. Missing 360 degree camera view. Otherwise has every other safety feature out there. Driving is a true joy. My mpg on the highway is just over 30 according to the dash. Please remember to get a pre purchase inspection and be wary of some huge dealer fees.

Courage did an excellent job in the sales experience for the Porsche Cayenne we bought. The only complaint I have is the wait time for the financing to go through. This was due to the fact that it was a 2014 model. But, again, financing experience at any dealer has never been better or worse.

Coming out of a 2003 vehicle (Jaguar X-type) & getting behind the wheel of a 2023 model was a startling transition. Even though my CPO G70 is a base model (2.0T/AWD) it’s like piloting a space craft! I love this car! And with all of the safety & convenience features, it feels like it cares for me as well. The performance, ride & handling are exemplary. In the spirit of complete transparency, here are a few nits. - The gas mileage isn’t class leading & requiring premium gas adds to the cost of operation. Solution? Tame your right foot! Acceleration is quite lively. - The rear seats are tight for large people & the trunk space is merely adequate (a pass-through rear center seat is quite helpful). But keep in mind, this the smallest model in the lineup. If you need more space, there’s the G80. - Finally, I’m still sorting out some of the infotainment features (which didn’t exist in 2003!). Let me finish by praising the service departments. Without question the best experience I’ve had, up there with M-B & exceeding Jaguar.

What’ a Truck! Thank you Grapevine Ford, Thank you Jonathon waters for a superb job. I appreciate all of your help. I Couldn’t be any happier.

I just bought my G70 after looking at many different makes and models. I bought mine at the Monmouth Junction Genesis dealer. Fred Corea was extremely helpful and helped me to decide to drive home with one that day. My car drives great and really opens up on the highway when I have it in Sports mode. The interior is the second thing that sold me on the car. Lots of attention to detail and plenty of toys/tech to enjoy. It takes a while to get used to all of the tech, but I'm getting there. The car gets lots of looks and many people have no idea what it is even after I tell them. Go have a test drive.

Friendly and professional staff. They were very hospitable and made the buying process as smooth as possible. They explained everything to us clearly and didn't try to sneak in any extra charges. Our salesman, Eddie, took especially good care of us and was very patient as we thoroughly looked over the car we were interested in and took our time to make our decision. The car we purchased wasn't a Mercedes and was less luxurious and less expensive than what you would typically expect from a high-end luxury car dealership, but they didn't treat us any differently because of that. Highly recommended!

Only had it two weeks, but bought based on ownership of 2015 Genesis which I bought new. When I sold it, it had 72000 miles and NEVER needed a repair.. it went to the dealership only for maintenance. Great cars.

The dealership was clean and Christopher Walker, our salesman, was very professional and kind. If I buy a car I will come here!