Used Genesis cars for sale near Bethel Manor, VA

My service advisor was very helpful and efficient. I had a warranty repair done, and she handled everything very smoothly, from checkin to returning a freshly washed car to me. The wash is a nice touch.

Owned the GV80 for 6 months, the smaller engine is plenty. The ride is better than my 2018 Lexus rx350L. Only draw back navigation good be better.

I had a bad couple of years. 2018 being the worst. I filed bankruptcy, lost my home, was in a job so stressful that it was killing me literally. In 2019 I decided to take control of my life and try to get out of my hole. Anyway, I needed a vehicle and threw my info out there to dealerships who handle people in my case. Hall was the only company consistent but not in an annoying way. They made an appointment for me and I met with Mr. Henry Bly. At first I was apprehensive about meeting with a salesman because I don’t like the “show” they put on to sell you something. But once I sat down with him, he made me feel human. He was real and let me know that I’m doing good and we will get my situation better within a year. He got me into a car that wasn’t the base model to give me some dignity. He made me feel like I once felt before and that’s a person who had great credit and was in a great place in her life. He then handed me over to the finance guy, Mr Chris Sherrod who was also amazing. I’m thankful for this experience and no longer fear dealerships and being suckered. I’m able to hold my head high and feel good again.

Great car. It has too many amenities to mention. The only downside is the dealership is not prepared with a good service department, so we were mandated to seek another. The car is great around town and also on the Highway. This is our 4th Genesis, so that should say it all.

Broke the visor on my 2019 RDX while traveling from Pa to Virginia. This dealership ordered new visor, installed it and washed and swept the inside of my vehicle! Awesome, friendly service. A big thank you to everyone at this dealership. They took customer service to whole new level!! If I don’t like in Pa I would buy my next Acura from them!!

We are 12,000 miles into our new GV70, and so far we love it. We had a Volvo XC90 for 13+ years, and we loved it, too. But the GV70 is quieter, faster, and more comfortable than our Volvo. Our only complaint is the level of electronic control for almost everything. I long for the days of analog controls in a car. Other than that, I HIGHLY recommend the Genesis GV70.

Your service depart has proven to be exceptional, particularly Mr. Jayden Warren this young man will go places if his awesome attitude continues to be professional, this will definitely bring more customer into your dealer with the potential not only to service the vehicles, but to purchase one. Great customer service needs to continue, specially if I'm going to send my sailors. Thank you is about time I can feel confident that my vehicles are serviced with the outmost care.

Mike Bullus and Wayne Heath make you feel like you are their only customer. They give you special attention no matter how busy they are. All employees are polite and helpful in making your wait very pleasant.

Bought this as one of the first gv70 an out. The car is probably one of the nicest cars I’ve owned, I’m 76 so I’ve had a few. Great styling inside and out. Service has been a struggle at some dealers. I have 18,000 miles on the car and so far no complaints

Thank you Chris Venheede from Hall Ford at 12896 Jefferson Ave, Newport News, VA. My son and I are very happy customers and it's because you took time out of your day to make sure that we were satisfied customers. I was always pleased with your entire staff they showed excellent service. As I said before I will recommend your business to family and friends.

This is a beautiful vehicle inside and out, Great styling and comfort. Performance is great . Mileage is disappointing. User interface for settings is confusing and you have to go very deep into drop down menus to set basic functions. Cargo area is small for an SUV of this size. I ordered mine with a trailer hitch but the factory trailer hitch looks like it was added on at U-Haul. It is not integrated into the design at all and certainly looks like an afterthought. VERY disappointing Regardless, I think it is one of the best looking SUVs on the market

Great customer service and they get you out the door quick. Would definitely return again

I absolutely love this car. So many features and a very comfortable ride. So beautiful as well. I have driven a Lexus for 20 years and was very happy with it but was drawn to the look and warranty of the Genesis.

Fast service with a friendly atmosphere. I had a short wait time than expected. Employee Bonnie was a great help getting my car maintenance done in a short time. This also included a free car wash.

The GV80 is extremely safe and operates smoothly, in harmony with different driver preferences. It handles perfectly in the snow and ice with different drive mode options. Looking forward to another GV80 after this one !

When looking for a reasonably priced used cars I was so excited when I ran across 518 Auto Sales and the large selection of cars they had!!! The staff including Alex, Wendy, Kyle and Scott were awesome and made me feel right at home!! I will spread the word about this place!!!

I looked at a few SUV's and amongst Porsche, Audi and Mercedes, and found for comfort, ride, power and value, Genesis was my perfect choice. I leased the Genesis October 2021 and 27 months ago. I have had zero issue, nothing. They send you a monthly "health report" and it's always perfect. every month Genesis send up and update.The service I had in October, they aded some washer fluid. That's it! Driving is a pleasure, performance better than you would expect for a SUV, and when the Turbos kick in, you pass the others quickly. The car is very well built and especially quiet. The electronics are amazing, so many options at your finger tips. If you are considering a new car, be it an SUV or Sedan, I highly recommend your test driving Genesis

Demario was both professional and personable and made the entire experience incredibly simple. It was truly a VIP experience.

Completed work correctly and timely. My advisor explained work and good waiting area. Tim did a great job as well as technical.

So far, after just 1 week, the used car is wonderful. Cannot rate reliability yet. Missing 360 degree camera view. Otherwise has every other safety feature out there. Driving is a true joy. My mpg on the highway is just over 30 according to the dash. Please remember to get a pre purchase inspection and be wary of some huge dealer fees.

Marc Darnell and the entire staff at Hall Acura are wonderful. This is my second car purchased and wether you are a new customer or returning, you are treated with respect and there are no games. I received a great price for my trade and vehicle I was going to purchase. From the test drive to signing the paperwork everyone is very professional and I look forward to working with them in the future as well as referring anyone looking for a car. Ask for Marc!

The car is the best I have ever owned, traded in a 2016 Lexus ES350 Ultra and my G80 blows it away in ever category. I1 THING IVE LEARNED IS WHEEL LUG NUT TORQUE BEING 95 TO 100LBS IS VERY IMPORTANT WITH THIS CAR BEING 4,700 POUNDS PLUS. AND EACH RIM WITH TIRE IS ALMOST 30 POUNDS EACH. ONCE I TORQUED THE WHEELS TO 100LB WITH TORQUE WRENCH THE ROAD WANDER, BRAKE SHUDDER COMPLETELY WENT AWAY.

Friendly, helpful, and patient staff. The Keurig drink machine is awesome. The facility was neat and clean.

This car is very tight.Ride is terrific despite our roads.Gas mileage is sound and easy to operate.Sound System is absolutely wonderful.Road noise does not interfere because you hardly even hear it.

Geoff was amazing to work with. I've never had an easier experience, and felt so relieved. He was upfront about everything, and made the process extremely easy. 10/10.

I visited this dealership looking to buy a used car. I ended up selecting another dealer, but not because anything this dealer did, just that I found another car that suited my needs better. The staff was very courteous and pleasant, and the facilities was excellent. Lyndon, who was my salesperson, showed me a Toyota Corolla, and I had a great time test driving it. He was very informative about the car and the buying process. While this is a big dealership, I felt looked after, and really appreciated their time.

Coming out of a 2003 vehicle (Jaguar X-type) & getting behind the wheel of a 2023 model was a startling transition. Even though my CPO G70 is a base model (2.0T/AWD) it’s like piloting a space craft! I love this car! And with all of the safety & convenience features, it feels like it cares for me as well. The performance, ride & handling are exemplary. In the spirit of complete transparency, here are a few nits. - The gas mileage isn’t class leading & requiring premium gas adds to the cost of operation. Solution? Tame your right foot! Acceleration is quite lively. - The rear seats are tight for large people & the trunk space is merely adequate (a pass-through rear center seat is quite helpful). But keep in mind, this the smallest model in the lineup. If you need more space, there’s the G80. - Finally, I’m still sorting out some of the infotainment features (which didn’t exist in 2003!). Let me finish by praising the service departments. Without question the best experience I’ve had, up there with M-B & exceeding Jaguar.

Very knowledgeable and supportive staff that made the buying process very seamless.

SUV we looked and it’s beautiful and functional,very comfortable and quite however the engine sound louder than I’m used to from my previous car. Most of all, it’s an excellent car that I’ll love for a long time.

Amazing and efficient work from the whole crew and especially Jackie. Taught me everything I needed to know about my new car. I live over 10 hours away and had absolutely no problem with anything. Thank you so much Jackie!

I bought a G80 3.3T 2018 I love the car, it’s spacious, comfortable, love the get up and go, love the power and speed. I checked the reviews and they were for the most part very good and I decided to jump. The car has given me a couple of problems, driver side door wouldn’t open and driver side turbo leaking oil. Second guessing my purchase

Great car with the most beautiful performance and luxury features. Prior owner of Mercedes and Porsche and others in luxury class all pale by comparison