Used Genesis cars for sale near Cleveland Heights, OH

Shout outs r due when u meet someone that goes up and beyond ur expectations, that does not just they job but moves to make a customer happy in every form possible. I believe in reviews that share the good and bad and let others find help! With this being said I want to say Brooke Norman thank you!!!! I watch her run (literally) to make sure my request was getting done as I was throwing them at her. I texted call and push and not once did she not respond with out a smile and a vibrant attitude each time. I want to say thank you very much I appreciate all ur work to please me and that's what means the most in sells knowing Ull never see them and knowing the car was sold u still did ur thing. My bad part is yes it took a while inside for me but again I was asking for a lot and besides the car smoke smell that I'm treating today. I can't say there wasn't no negative side. Shout out to Emily and the guys up in the box that worked over 2 hours to make sure that I was leaving happy and got what I asked for. Nothing is perfect but good customer service and feeling heard and understood will go a long way. THANK YOU BROOKE!!!!!! 😊

I’ve had a GLE and an Audi Q7 and this has truly been the only car I’ve bought and loved the longer I had it. The design to the technology is beyond what I was offered elsewhere at this price point.

My experience was extremely satisfying. I have not stopped smiling since I purchased it. The sales person knew exactly what I would like. She is great at what she do. Thank you again Renee u r the bomb.

I have had this vehicle less than a week, 250 miles driven. The navigation settings have been difficult and the screen setup still needs work. The custom seat setting feature was amazing. The seats are very comfortable. It is a nice driving vehicle.

Salespeople were courteous and helpful. Paperwork was done in a timely manner even though they were extremely busy. They arranged adequate financing with a local bank and set up shipping for my car.

The Genesis GV70 we purchased new is delivering a on the promise of being an exceptional SUV. We have a GV80 and adding the GV70 to our corral has only deepened our appreciation for the Genesis brand. The GV70 is a great SUV and I look forward to driving it every day. Fit and finish are industry leading, and the driving comfort is exceptional. Handling are braking are superb. I have owned five Audis and our Genesis GV70 and GV80 deliver a better overall ownership experience. The Genesis brand has slightly different take on "luxury" than the Europeans, and I like it! If I needed another vehicle, I would go for another GV70. You will not be disappointed if you purchase a Genesis GV70, or any other Genesis vehicle.

Excellent care and detail , Lance, Toney were very patient and incredibly patient. I would recommend them to everyone

Luxurious car but the tech interface is a disaster (especially voice recognition, but also latency and general UI), and I bought the car only for the tech so I am disappointed.

This is the second time I have purchased a vehicle from Don Sitts automotive and just like before the entire experience was excellent. I inquired about a vehicle last Tuesday online and was quickly responded to from sales agent Todd. My questions were quickly answered as he confirmed the cars I inquired about were available. I advised Todd of my availability for Wednesday and was very accommodating. I test drove the vehicle I thought I wasn’t going to get and I was unsure. Todd then showed me the second vehicle I inquired about the next day (Thursday). The entire time Todd was very patient and professional! At no point did I ever feel rushed or being pursued to purchase a car. Ultimately I selected my vehicle a one owner extremely well taken care of 2022 Ford F-150. Just like my previous purchase 3 years ago, the vehicle selection at Don Sitts is always top notch. You can tell the dealership pays great attention to the vehicles they purchase to sell. Thanks again Todd for a great experience at Don Sitts Deaiership. Tom S.

Purchased the 2022 GV80 this past October and just completed a trip from Florida to Maine and back and couldn't be happier with the vehicle. Totally comfortable and smooth riding whether in the City or the Open Road.

first time buying from Mercedes Benz of Willoughby but my experience was everything i expected from a Mercedes dealer . i have bought six Mercedes from Mercedes Benz of Sarasota in the past and Kevin Conant didn't disappoint me in my experience with Mercedes Benz of Willoughby being anything less. It was just as enjoyable if not better. Kevin and the finance are customer driven and have great people skills. thank you for making my purchase so smooth and easy.

Great car. It has too many amenities to mention. The only downside is the dealership is not prepared with a good service department, so we were mandated to seek another. The car is great around town and also on the Highway. This is our 4th Genesis, so that should say it all.

Bought this as one of the first gv70 an out. The car is probably one of the nicest cars I’ve owned, I’m 76 so I’ve had a few. Great styling inside and out. Service has been a struggle at some dealers. I have 18,000 miles on the car and so far no complaints

Bought a 3.5 six in May and it’s awesome. The driving assist has been a pleasant experience. Not one on every corner still a new kid on the block

I walked away from the a deal the 1st day but John never stopped working for me. He found a truck we could agree on at a great price!! I signed for the truck the very next day Thanks you John !!!

This is the finest luxury sedan in America that almost nobody knows about, thanks to the bungled Genesis launch and lack of advertising for it 6 years ago. That being said it is spacious, reliable and a tremendously good value. I have driven mine for 6 years now and the car is as tight as the day it came out of the showroom - not a squeak, rattle or part failure once. It is also just about the last of the "normal" big V-8's that burn regular gas and don't have or need turbos to make up for all the forced downsizing cars have gone to 6's and 4's to meet insane proscribed mileage average standards.

I bought a 2017 jeep it running great and have no problem. I drove from Detroit to get it. The people are nice and the price is right

Has lived up to all of our expectations. Lack of a nearby Genesis Dealer?Service Center has been the only drawback as the closest one is 30+ miles away. As a result the free Valet service offered by Genesis requires many weeks of advanced notice.

Very helpful and user friendly staff was excellent and vehicle selection on computer was easy and plenty of cars to choose from before visiting the dealer in order to purchase my next SUV. Hopefully by December

Great customer service! Everyone is so approachable and helpful. The buying process was easy and stress free. I will be getting my next car from GL!

Except for a couple of niggling glitches (like a window shade) that had to be repaired, this is the best and most comfortable car that I have ever owned. The matte grey paint can't be washed in a car wash, because they use a final wax spray, I can drive around in a dirty car forever and no one will really notice. It may also be "stealth" to radar cameras.

Great experience,Todd helped me from start to finish,sent me photos and helped with shipping made my experience a pleasant one,

Fantastic car with E-supercharged V6! Super luxury interior! Incredible value for money! Great speaker system! Way better than Lexus LS! If Genesis put a smooth V8 in there that would just be the icing on the cake! I am keeping this car for many years to come! Excellent replacement for my 2019 BMW 760 Xdrive! Do not hesitate to get this car!

I called the dealership as I was very interested in an automobile that they had I spoke with Alan he was very nice I sent him photos and necessary information on my vehicle that I want to trade I reviewed their offer and it was very fair. After more consideration we decided to keep the car we have but when we do buy a high end car I will keep this dealership in mind.

Michael was exceptional to work with. In fact we loved working with him so much we bought an additional car the next day because of how easy it was. Very communicative, very professional, very personable. Was able to tell from start to finish he was more concerned about my fiancé as costumers rather than a sell. Even drove to a neighboring dealership to get the exact car my fiancé wanted and made it happen.

A stylish, thoughtfully designed vehicle with great driving/handling and convenience features. Excellent EV specs and performance- fast charging, excellent for daily driving, and good range for trips. Best of all it is a great price value when compared to other luxury SUVs that it is equal to or outperforms.

Michael Baldwin made our entire car-buying experience outstanding. From start to finish, he was professional, knowledgeable, and genuinely cared about getting us into the right vehicle. No pressure, no games — just clear communication and great energy. He answered every question, explained everything thoroughly, and made the process smooth and stress-free. If you’re in market for a car , do yourself a favor , go to Hyundai Of Cuyahoga Falls and ask for Michael Baldwin. We couldn’t be happier with our purchase!

Thank you, Don Sitts, for being a honest, caring, no pressure dealership. Today 12-6-25 my husband, and I went to your dealership to look at a car online. What amazing customer service. Todd Brazelton sealed the deal. John in finance was amazing. I've never been treated so kind. They were so patient with us. I was kind of nervous at first, but they calmed my fears. My husband, and I prayed before we went there,because, other dealerships have treated us so poorly in the past. Make this your 1st stop people, you'll come back, I know we will. God Bless all of you, for your kindness, Phillip & Mary Wallace PS: We love our new car

Overpriced but definitely Superior comfort and exquisite styling. Some obvious shortcomings from a design and Engineering standpoint. One in particular that drives me crazy is the poor design and functionality of the gas cap area. I cannot believe a vehicle in 2023 with a price tag of around $80,000 does not have a locking mechanism on the gas cap cover and the fact that you have to push to open it from the outside, as well as the cheap feel and Design Within, is mind blowing and very disappointing

Very professional, knowledgeable, courteous, & sensitive to our needs. CJ answered all questions & AJ provided a fair proposal.

All I can say is this car is beautiful. I purchased this car slightly used after upgrading my 09 genesis and have no regrets. It is smooth, packed with technology and features, unique and a head turner. Although Genesis is still fighting for its respect you will soon find out that this is just as good if not better than its rivals.

No problems at all Salesman was great, finance ws great and assistances with the car itself was also great I love the car, and an item that I found that needed fixing was taken care right away.I would def recommend your Dealers ship to anyone I know Thank you

My previous vehicle was a 2018 BMW X6 and I can honestly say that my new 2021 Genesis GV80 is by far a better value in every way that I can think of. The BMW had a sticker price more than $30,000 higher than the Genesis. What’s more, the GV80 is loaded with standard features, especially safety features, that were either not available or were pricey options on my BMW. Safety features like self-steering to keep me in my lane on the Highway, self-braking in an emergency, audible tone and corrective steering if I’m going into a lane when there’s a vehicle in my blind spot, cruise control that automatically adjusts speed with traffic flow even down to a complete stop - in cruise control mode!! So, yes, I love it and I think I’ll be a genesis guy from now on after owning 4 BMW’s in a row!!

The salesperson was helpful and answered all my questions. We were able to complete a test drive and look at different option and modals of Subaru Outback's.

Good value,Safety, amazing technology. Luxury for slightly more then std midsize suvs GV70’s Technology is work in progress and I suspect more improvement will happen in the future … Plus more safety features will be added