Used Genesis cars for sale near Coppell, TX

I bought a used Chrysler 200 from them and did not buy the extended warranty. I just had the warranty that comes with used cars there. Anyway the alternator went out and the Chrysler computer needed reset. The car had to go to Chrysler for that repair. Pricilla was my service advisor and kept me up to date with everything going on with my car. Vandergriff also gave me a loaner car for 3 weeks while my car was being repaired. All I had to pay for was a new battery. I could not have been happier with thier service department.

I’ve had a GLE and an Audi Q7 and this has truly been the only car I’ve bought and loved the longer I had it. The design to the technology is beyond what I was offered elsewhere at this price point.

The best way I can describe this dealership from both sales and service is to say that it is the way customer service should be done. The values placed on the consumer is something both old world in terms of respect, and new world in terms of how to manage the experience and maintain long term relationships with their consumer. My vehicle was bought used and needed service six months after purchase. I must commend both the service writer Jessiel Cortez and the service manager Krista Polito for their professionalism and kindness above all expectations. I am immensely happy with my decision to both buy my vehicle from Sewell, and trust their service department to manage my automotive experience. To put it simply: I don’t know why anyone would go anywhere else for a car.

Luxurious car but the tech interface is a disaster (especially voice recognition, but also latency and general UI), and I bought the car only for the tech so I am disappointed.

Got me the car I needed with a good monthly. Was very informative with any questions I had.They went far and beyond to make sure I understand my process. My second car purchases and it couldn’t be easier.

I have had this vehicle less than a week, 250 miles driven. The navigation settings have been difficult and the screen setup still needs work. The custom seat setting feature was amazing. The seats are very comfortable. It is a nice driving vehicle.

The GV80 is extremely safe and operates smoothly, in harmony with different driver preferences. It handles perfectly in the snow and ice with different drive mode options. Looking forward to another GV80 after this one !

Bought a 3.5 six in May and it’s awesome. The driving assist has been a pleasant experience. Not one on every corner still a new kid on the block

A confirmed luxury small SUV with fit and finish of a German vehicle. Ergonomics as the driver is spot on. The menu can be just a bit confusing but you acclimate quickly. Steering and nimbleness is very good for an SUV. The 2.5 T was not my first choice but it is actually responsive and perky. If I could only get used to the squeal of a 4 cylinder. Interior is luxurious but advanced package is a must. Opt for the 6 cylinder if you can but it is not a game changer.

Initial contact and purchasing were good but when to go pick up the car, salesman trying to pressure to buy additional warranty, and it took over an hour to receive the car.

Owned the GV80 for 6 months, the smaller engine is plenty. The ride is better than my 2018 Lexus rx350L. Only draw back navigation good be better.

Tom Caufield was AMAZING! He helped me purchase a car for my mom who lives in Texas while I was in Virginia. He went above and beyond, taking the car for my mom to test drive, helping me through the loan process, and finally dropping the car off to my mom in spectacular condition. I dealt with about 7-10 dealerships prior to working with Tom and no other dealership was willing to go the extra mile to ensure that my elderly mother was accommodated while I was hundreds of miles away. The whole process took about two weeks and the entire time he was nothing but patient and always available to answer all of my questions. My mom and I are beyond grateful for coming across Tom and his exceptional customer service. This is our go-to place from now on. Thanks again Tom!

Plain and simple its a great s.u.v. , people notice this vehicle and I have had many good comments about it. Strangers have come up to me and asked if its a Bentley . Wow

I went in with the intention of buying a car, I wanted to get a used but good car from the lot. I was trying to test drive some vehicles but the employee insisted we talk numbers first, that was a bit annoying but i could live with it. Over all the trip was ok and i learned a lot about financing.

Purchased the 2022 GV80 this past October and just completed a trip from Florida to Maine and back and couldn't be happier with the vehicle. Totally comfortable and smooth riding whether in the City or the Open Road.

I will give this place 10 employees are very friendly and respectful with the customer.Alfonso did a great job and a smooth one when I was buying a car .👍

I have owned many cars over the years and this GV80 is by far the best car I have ever owned. Ride, comfort and handling are outstanding after 9 months of ownership and almost 10,000 miles. You can drive this car for hours and when you get out you are not tired or stiff. The sound system is excellent and the navigation system updates rapidly for road conditions.

Great experience. Sergio and Fernando were great. The process was a breeze. I was accommodated nicely

It is an incredible electric vehicle. It has plenty of great features and one of the best looking interiors of any vehicle on the market. It is much more luxurious than most EVs and the only drawback is that the range is only 236 miles but you can recharge it in 18 mins on a super charger.

We had a great experience...Noor was a stress free sales lady..would definitely recommend her to anyone wanting to buy a car from there!

Brandon helped out my wife and I and he was an excellent person to deal with. We could not come to terms on the Lexus LS 460 but the experience was great. We just were not in the financial position to purchase a car that needed $2,400 in structural repairs right out of the lot.

They were great. Very attentive, kept checking in with me. Great dealership. I drag my feet too much. I would recommend them to everyone. Great people working tgere

EchoPark Automotive Dallas was amazing with their customer service, as I really appreciated their down to earth approach. Kam Dixon really made this purchase stress free!

Five-star experience all around! Baige was absolutely amazing while helping me purchase my Honda CR-V. She was friendly, professional, and never made me feel rushed. Her sales manager, Breezy, was fantastic as well?supportive, transparent, and a pleasure to work with. I couldn?t be happier with my purchase or the service I received.

The Genesis G70 3.3T Rear Wheel Drive is one of the best performance values on the used car market. I do think there are a few better options then this car in the sport sedan field. The BMW M340i and Audi S3 come to mind, however you will pay more for those cars. Pros 1. Powerful 3.3 Turbo Engine. 2. Quick Shifting Transmission. 3. Solid Handling on a backroads. 4. Large amount of features for the price. 5. Great Looking car. 6. Radar cruise control is very good. 7. Transferable powertrain and bumper to bumper warranty. Cons 1. Small Backseat Space 2. Drive mode calibrations for throttle position is poor. 3. Ok gas mileage (But that does not bother me much since I have another car that is more fuel efficient) 4. Paint quality does not match BWM, Audi and Mercedes. 5. Remote Start features is a paid feature.

After having a very unpleasant customer service experience with Jennifer Collins, a new service advisor was assigned to me. I was extremely pleased Clayton Fraizer. He took the time give me a call to introduce himself and was very warm, positive and professional. Once my vehicle was ready for pick-up, he called again, greeted me upon my arrival, and did a proper checkout to ensure that the window tint and window seal repair exceeded my expectations. As a brand new Mercedes Benz - Plano service department customer, I am happy to say that Clayton COMPLETELY turned around my overall experience and perceptions of this department. His customer service definitely matched the Mercedes Benz brand which is what I expected from the beginning. As a result, I will continue to work with him in the future.

Only had it two weeks, but bought based on ownership of 2015 Genesis which I bought new. When I sold it, it had 72000 miles and NEVER needed a repair.. it went to the dealership only for maintenance. Great cars.

The dealership was clean and Christopher Walker, our salesman, was very professional and kind. If I buy a car I will come here!

Fantastic car with E-supercharged V6! Super luxury interior! Incredible value for money! Great speaker system! Way better than Lexus LS! If Genesis put a smooth V8 in there that would just be the icing on the cake! I am keeping this car for many years to come! Excellent replacement for my 2019 BMW 760 Xdrive! Do not hesitate to get this car!

Estoy muy feliz con mi nueva tundra! Gracias a Jayson por poder hacer un buen trabajo.