Used Genesis cars for sale near Hartville, OH

Shout outs r due when u meet someone that goes up and beyond ur expectations, that does not just they job but moves to make a customer happy in every form possible. I believe in reviews that share the good and bad and let others find help! With this being said I want to say Brooke Norman thank you!!!! I watch her run (literally) to make sure my request was getting done as I was throwing them at her. I texted call and push and not once did she not respond with out a smile and a vibrant attitude each time. I want to say thank you very much I appreciate all ur work to please me and that's what means the most in sells knowing Ull never see them and knowing the car was sold u still did ur thing. My bad part is yes it took a while inside for me but again I was asking for a lot and besides the car smoke smell that I'm treating today. I can't say there wasn't no negative side. Shout out to Emily and the guys up in the box that worked over 2 hours to make sure that I was leaving happy and got what I asked for. Nothing is perfect but good customer service and feeling heard and understood will go a long way. THANK YOU BROOKE!!!!!! 😊

I’ve had a GLE and an Audi Q7 and this has truly been the only car I’ve bought and loved the longer I had it. The design to the technology is beyond what I was offered elsewhere at this price point.

I just recently turned in my lease, and it was a great experience . Rob Zabol was very helpful. Ashley Huff also very nice, all in all a very good experience!

I have had this vehicle less than a week, 250 miles driven. The navigation settings have been difficult and the screen setup still needs work. The custom seat setting feature was amazing. The seats are very comfortable. It is a nice driving vehicle.

Worked with Haylee. She was fast and efficient. I highly recommend doing business with her!

Great experience,Todd helped me from start to finish,sent me photos and helped with shipping made my experience a pleasant one,

Luxurious car but the tech interface is a disaster (especially voice recognition, but also latency and general UI), and I bought the car only for the tech so I am disappointed.

Good value,Safety, amazing technology. Luxury for slightly more then std midsize suvs GV70’s Technology is work in progress and I suspect more improvement will happen in the future … Plus more safety features will be added

Cameron was very pleasant to deal with. Nothing hidden, quick and easy process. Highly recommended team!

Bought a 3.5 six in May and it’s awesome. The driving assist has been a pleasant experience. Not one on every corner still a new kid on the block

My experience with Taylor Black in service was phenomenal, he was excellent and sufficient on keeping me informed about my vehicle. The whole Fred Martin team that worked on my vehicle was also very sufficient and I want to thank everyone for a job well done especially Taylor Black.

I bought my 2023 G80 a couple of weeks ago, and I absolutely love it. I get great gas mileage in eco mode, great power in sport mode. It's smooth as silk and the seats are very comfortable. I love the technology in the car.

Lou was fantastic! A huge help! We left with exactly what we wanted going in. Everyone we came in contact with was great, and personable. We definitely know where we're going for all our car needs in the future!

Overpriced but definitely Superior comfort and exquisite styling. Some obvious shortcomings from a design and Engineering standpoint. One in particular that drives me crazy is the poor design and functionality of the gas cap area. I cannot believe a vehicle in 2023 with a price tag of around $80,000 does not have a locking mechanism on the gas cap cover and the fact that you have to push to open it from the outside, as well as the cheap feel and Design Within, is mind blowing and very disappointing

Michael always does us right. Always has our best interest in mind. We’ve bought seven cars from him now. If there’s a problem, he always does his best to take care of it. The service department is very friendly as well as the finance people.

Matt was very helpful! I was able to request the trim level and parking extras I wanted and am now just waiting for my new vehicle to come in.

Michael Baldwin was a great help with my recent purchase of a used Santa Fe! Very friendly and out of his way to help with some of my nuances. Loving the car - never owned a Hyundai before.

All I can say is this car is beautiful. I purchased this car slightly used after upgrading my 09 genesis and have no regrets. It is smooth, packed with technology and features, unique and a head turner. Although Genesis is still fighting for its respect you will soon find out that this is just as good if not better than its rivals.

My experience was the best I ever had buying a car Aaron Kyer made sure I was happy and good with the payment he gave me a lot of information, that helped me through the process. Everyone at the outlet was wonderful I would tell anyone looking for a car go see AA-Ron Kyer he is awesome!!!!!

Harrison was very helpful from the beginning to the end he knew the truck he answered all’ my questions I’ve been to5 other dealerships and a month of searching and felt very comfortable with my purchase thanks to the whole crew

So far, after just 1 week, the used car is wonderful. Cannot rate reliability yet. Missing 360 degree camera view. Otherwise has every other safety feature out there. Driving is a true joy. My mpg on the highway is just over 30 according to the dash. Please remember to get a pre purchase inspection and be wary of some huge dealer fees.

Thank you, Don Sitts, for being a honest, caring, no pressure dealership. Today 12-6-25 my husband, and I went to your dealership to look at a car online. What amazing customer service. Todd Brazelton sealed the deal. John in finance was amazing. I've never been treated so kind. They were so patient with us. I was kind of nervous at first, but they calmed my fears. My husband, and I prayed before we went there,because, other dealerships have treated us so poorly in the past. Make this your 1st stop people, you'll come back, I know we will. God Bless all of you, for your kindness, Phillip & Mary Wallace PS: We love our new car

My previous vehicle was a 2018 BMW X6 and I can honestly say that my new 2021 Genesis GV80 is by far a better value in every way that I can think of. The BMW had a sticker price more than $30,000 higher than the Genesis. What’s more, the GV80 is loaded with standard features, especially safety features, that were either not available or were pricey options on my BMW. Safety features like self-steering to keep me in my lane on the Highway, self-braking in an emergency, audible tone and corrective steering if I’m going into a lane when there’s a vehicle in my blind spot, cruise control that automatically adjusts speed with traffic flow even down to a complete stop - in cruise control mode!! So, yes, I love it and I think I’ll be a genesis guy from now on after owning 4 BMW’s in a row!!

Very helpful and user friendly staff was excellent and vehicle selection on computer was easy and plenty of cars to choose from before visiting the dealer in order to purchase my next SUV. Hopefully by December

Working with Betsy and Z has been very easy they keep you informed and always get back to you

Great people to work with. Lonnie, the salesman, was wonderful! Financing was quick and seamless.

Michael is excellent! The entire staff made me and my son feel completely at home. Great service overall. I highly recommend!

I have truly enjoyed driving my 2019 G70! It is sleek and zoomy. I can be where I want when I want. The quilted leather is quite classy and the back seat has more room than expected.

Great customer service! Everyone is so approachable and helpful. The buying process was easy and stress free. I will be getting my next car from GL!

Except for a couple of niggling glitches (like a window shade) that had to be repaired, this is the best and most comfortable car that I have ever owned. The matte grey paint can't be washed in a car wash, because they use a final wax spray, I can drive around in a dirty car forever and no one will really notice. It may also be "stealth" to radar cameras.

Working with Robert was great. He made everything easy, and was accommodating to all of my requests. Overall great experience and would recommend him to anyone looking for a car 👌🏼

Fantastic car with E-supercharged V6! Super luxury interior! Incredible value for money! Great speaker system! Way better than Lexus LS! If Genesis put a smooth V8 in there that would just be the icing on the cake! I am keeping this car for many years to come! Excellent replacement for my 2019 BMW 760 Xdrive! Do not hesitate to get this car!