Used Genesis cars for sale near Sierra Madre, CA

Reaching out and expressing interest in purchasing a new car, they were very accommodating and provided clear communication, to include instant quotes. Once I purchased my car, it seemed as if the communication has lapsed unfortunately.

Good value,Safety, amazing technology. Luxury for slightly more then std midsize suvs GV70’s Technology is work in progress and I suspect more improvement will happen in the future … Plus more safety features will be added

I have leased and financed a few cars in my life and I have to say how absolutely grateful and happy I am that I decided to go to Lexus Santa Monica to lease my new 2019 Lexus NX300H. From beginning to end it was the best experience I have ever had. I was helped by sales person Nima Behnia. He was very well informed about the vehicles I was test driving and answered all my questions, and boy did I hit him with a hundred questions. This was the quickest vehicle purchase ever. I think I was in and out within 3 hours. Finance dept was also great. took care of my contract quick and everything was straight forward. I didn't feel like there was any hidden anything. My new car was detailed, filled up with gas and off I went. I would definitely recommend them to my family and friends. Go GET a LEXUS!

Purchased the 2022 GV80 this past October and just completed a trip from Florida to Maine and back and couldn't be happier with the vehicle. Totally comfortable and smooth riding whether in the City or the Open Road.

Everyone and everything was great, but the only thing is I wanted a different car instead if the new Echosport. I seen other deals that were the same on other new 2019's, but the customer service was excellent. Vehicle purchased on March 17, 2020.

Bought this as one of the first gv70 an out. The car is probably one of the nicest cars I’ve owned, I’m 76 so I’ve had a few. Great styling inside and out. Service has been a struggle at some dealers. I have 18,000 miles on the car and so far no complaints

The building is absolutely gorgeous and as soon as we walked in we knew it was going to be a good day. Every detail, from the Bang and Olufsen sound system to the minimalist decor, spoke of elegance and class. We walked over to Robert (Bobby) to ask a question about our visit and he was the perfect person for this. Instantly, he asked a few questions to us and we were on our way. He engaged with our daughter so that she was comfortable as we got down to business. Everything was straightforward and transparent which we appreciated. Each time there was a potential challenge, it was turned into an opportunity and we left happy and satisfied! This is our second Genesis, so we knew what we were buying, we just had no idea WHERE that was going to be. We are in the market for another Genesis in about a year or so and there is no doubt that Bobby at Genesis of Ontario is the one we want to help us with that too! As people of color, it was important to us that we were treated with elegance and class and that's exactly what we experienced. Great job Bobby!

I looked at a few SUV's and amongst Porsche, Audi and Mercedes, and found for comfort, ride, power and value, Genesis was my perfect choice. I leased the Genesis October 2021 and 27 months ago. I have had zero issue, nothing. They send you a monthly "health report" and it's always perfect. every month Genesis send up and update.The service I had in October, they aded some washer fluid. That's it! Driving is a pleasure, performance better than you would expect for a SUV, and when the Turbos kick in, you pass the others quickly. The car is very well built and especially quiet. The electronics are amazing, so many options at your finger tips. If you are considering a new car, be it an SUV or Sedan, I highly recommend your test driving Genesis

A lot of the negative reviews on this place are a bit silly. In my experience from this past weekend, if you listen to the salesperson who you are assigned, bring all the documents requested, make appointments, and come fully prepared, you will have an excellent experience just as I did. I placed a 7-day hold on the exact car I wanted, and made an appointment to come test drive it and apply for financing a few days later. I spoke with my salesperson, Jerry Neyland, a few times on the phone before coming in, and he always had the answers I needed. He advised me on what documentation to bring with me, and when I arrived for my test drive appointment Jerry has the car ready for me. We took a quick test drive, I fell in love with the car, and we started the financing application. Since I brought everything we'd need, it was a BREEZE! In total, I was maybe at CarMax for 2 hours maximum. I had been stressing over it all week, only to find out it was all so, so simple. Jerry's customer service is second to none--he was friendly, quick, and understanding. He kept me informed every step of the way, and not once did I feel he was putting pressure on me or trying to "sell" me on anything. CarMax Buena Park gets 5 out of 5 stars for me, and Jerry Neyland gets 6 out of 5 stars! Overall an excellent experience in every regard.

Luxurious car but the tech interface is a disaster (especially voice recognition, but also latency and general UI), and I bought the car only for the tech so I am disappointed.

The service was impeccable. Bobby (our salesperson) was very knowledgeable and easy to understand. The purchase took no time at all. Thanks Bobby. !@

Owned the GV80 for 6 months, the smaller engine is plenty. The ride is better than my 2018 Lexus rx350L. Only draw back navigation good be better.

Great service very informative fast trust worthy person came in to look for a truck and came happy with a new truck that I wanted

Great car for the money definitely needs the 3.5 motor. Would love it if it had air suspension otherwise love the car. Love the lane change notifications as it forces me to be a better driver because you must use a signal to change lanes orbit stops you

The GV80 is extremely safe and operates smoothly, in harmony with different driver preferences. It handles perfectly in the snow and ice with different drive mode options. Looking forward to another GV80 after this one !

In 2008, my folks bought a new Chrysler Pacifica Limited. The car sales man was great. He knew all about the car and showed us everything about it. The dealership it's self is beautiful and super clean. They also have AWESOME cars inside in which you can sit and mess around in. The overall rating is a 4 BECAUSE, it is so hard to get a hold of these guys to take the car in. We've called 4 or 5 times to only leave messages that have never been responded to, so we are planning on just going there whether they want us to or not!

Had this car for about a year now . Very comfy with lots of adjustments and massage . Wireless charging is not very thorough through thing but the rest is just fine .

We had an excellent experience all staff very helpful and friendly. It's was the best experience we've had at a dealership. They are so straight and transparent about everything we've asked. By far they exeded our expectations.

Plain and simple its a great s.u.v. , people notice this vehicle and I have had many good comments about it. Strangers have come up to me and asked if its a Bentley . Wow

I had an amazing experience with the service department at Universal Mitsubishi! My car was towed in for repairs, and Paul, the service advisor, went above and beyond to make sure everything was taken care of properly. He was professional, communicative, and truly cared about getting my car fixed the right way under warranty. The entire process was smooth, and I really appreciate the excellent customer service. Highly recommend Universal Mitsubishi's service team--especially Paul--for their outstanding support!

Cesar Maldonado provided excellent customer service, all the employees were very nice and I did not wait long for service to be done on my car.

went in for an oil change and was glad service manager told us about a recall on the sun roof. he took care of it immediately

I bought my 2023 G80 a couple of weeks ago, and I absolutely love it. I get great gas mileage in eco mode, great power in sport mode. It's smooth as silk and the seats are very comfortable. I love the technology in the car.

I had a good experience at the Envision Toyota of West Covina. I like the fact they help me get a car I liked and they were as well very respectful and polite with me.

This is the finest luxury sedan in America that almost nobody knows about, thanks to the bungled Genesis launch and lack of advertising for it 6 years ago. That being said it is spacious, reliable and a tremendously good value. I have driven mine for 6 years now and the car is as tight as the day it came out of the showroom - not a squeak, rattle or part failure once. It is also just about the last of the "normal" big V-8's that burn regular gas and don't have or need turbos to make up for all the forced downsizing cars have gone to 6's and 4's to meet insane proscribed mileage average standards.

I am a driver and I drive for a living I go through cars a lot. Jessie at Toyota in West Covina on Azusa and Manny who does all the paperwork finance me and put me in a car so that I can be a driver and continue my job. I was in distress mentally emotionally physically and spiritually and confused but Jesse knew how to help me in my crisis and put me in a brand new car Prius 2023 I feel brand new mentally mostly physically and spiritually because now I'm able to function and work for doordash Uber eats Walmart and that's what I do for a living not only that but they provide the best maintenance for my job without Toyota I would be homeless thank you Toyota thank you Manny thank you Jesse and my review is no longer five star it's 10 star 20 star top star so for those that are out there that are desperate need try Toyota at West Covina off of Azusa right off the 10 freeway this is the spot come see Jesse and Jesse will hook you up with Manny and the crew and this crew right here they treat us with high respect and they understand our situations like I said whoever reads this review I hope they take to heart the situation I have no special interest except trying to survive out here in this economical structure and it is difficult out here to survive without the tools I need and Toyota provides that if I get broken down I got roadside assistance in my car breaks down it's fixed in in automotive whatever I need for that car and for my job to get it done Toyota's got me and that's what I need there's my support team thank you Toyota and all the reviewers please take heed 😎😀

I really appreciate the friendly and efficient service of Sebastian Alexander Mejia, you provide every time with a smile and timely help. Thanks for the excellent service.

I really love all the safety features and the speed. It is really fun to drive, cool looking and fast. The only negative is the miles per gallon, but everything else makes up for it.

By far the best place to buy a used vehicle. Easy. No games. Simple. Linker from sales was the best. Very friendly and easy to work with.

Good customer service. Very nice and attentive. Answered questions and concerns. Julio was great. Look forward to taking the car home. Thank you toyota dealership

I bought a 2004 Pilot a month ago here. My salesman, Tim, knew exactly which loan to submit me for because I had no job and bad credit but a big down payment. He had me financed with no problem in minutes. A few days before I went to Carmax Burbank for a different car but with the same down payment and the saleswoman there did not do the same thing. The car was purchased in 2 hours and I was driving home. I bought the warranty tey offer which is a great bumper to bumper extended through their company. They have a 5 day return policy. I opted to return my car on day 4 to pay for the warranty in cash so as not to finance it at the very high interest rate I bought the car at. The return was also easy and everything was done in less than an hour. A month later now, I have found a few things wrong with this 2004 that seemed to have slipped past their extensive reconditioning program. I took it in with odd complaints a dealer would normally say they couldn't duplicate. They addressed them all and even gave me a loaner SUV for my babies to fit in while I waited the few days for the parts to arrive. GREAT STORE! Great customer service! And there's a play room for the kids! *Avoid the coffee!! It is terrible!!!

Bought a 2019 G90 Ultimate V8, and absolutely LOVE this car! Power, AWD, Class, and Amazing Comfort! This car has just about every option you can think of as standard equipment. Makes long road trips seem easy and coddles you is serene comfort the whole way there. So far have 40K miles with no issues of any kind whatsoever!! Done my research and was considering the BMW & Mercedes, but walked away from those due to reliability and ownership cost issues. Compared the G90 to the Lexus LS460 & LS500, and honestly liked the car better due to the comfort and quiet, not to mention the cost savings! Everything i read is that this engine is one of the most reliable ones out there and so far everything on car is just like it was the day I bought it, so I would highly recommend this car to anyone!