Used Genesis SUVs for sale near Crosspointe, VA

Salesman (kash) was good. I didn?t feel pressured, environment was pleasant, my trade in was fairly priced. I will go back to the dame dealership in future when they have the type of car I want.

I’ve had a GLE and an Audi Q7 and this has truly been the only car I’ve bought and loved the longer I had it. The design to the technology is beyond what I was offered elsewhere at this price point.

THANK YOU SKIP AFTER I TEST DROVE MY SHELBY I WAS OUT OF THE FINANCE OFFICE WITHIN 20MIN THIS DEALERSHIP HAS THERE ACT TOGETHER I WOULD HIRE SKIP TO WORK FOR ME

The GV80 is extremely safe and operates smoothly, in harmony with different driver preferences. It handles perfectly in the snow and ice with different drive mode options. Looking forward to another GV80 after this one !

I am buying a used car after 8 years, and this was great experience. No haggle is what I care. I was not forced to buy GAP insurance or anything else. The only complaint is, the lady taking down payment at the cashier was hesitant to tell me the details of the transactions before making a payment and showing attitude, but everyone else was great. I highly recommend this carmax.

Owned the GV80 for 6 months, the smaller engine is plenty. The ride is better than my 2018 Lexus rx350L. Only draw back navigation good be better.

Plain and simple its a great s.u.v. , people notice this vehicle and I have had many good comments about it. Strangers have come up to me and asked if its a Bentley . Wow

Very professional and welcoming sales staff, especially Maren, which is who I worked with. Not at all pushy, and was respectful of my wishes in a car and didn't try to sell me something I wasn't interested in. Finance department was very helpful and personable. The entire experience from start to finish was warm and welcoming. I felt appreciated and respected.

This car is very comfortable. The interior is beautiful. It has good pick up speed when entering on the highway. We've had other luxury cars but this one is by far more comfortable. There's a lot of technology with this car and it takes a lot of time to go over it. This is definitely a vehicle we would get again.

The service at this dealership is always outstanding, whither we are purchasing a vehicle or getting service done. The treat us like family and it's always a privilege to purchasing a vehicle or receiving services on our vehicle!

Great car for the money definitely needs the 3.5 motor. Would love it if it had air suspension otherwise love the car. Love the lane change notifications as it forces me to be a better driver because you must use a signal to change lanes orbit stops you

We had a pleasant experience after flying in from out of town to purchase a vehicle advertised on the internet. From the pre-flight phone calls with the sales reps to our treatment at the dealership after we arrived, everyone we spoke to was very friendly and professional. We left the dealership happy with the purchase.

Luxurious car but the tech interface is a disaster (especially voice recognition, but also latency and general UI), and I bought the car only for the tech so I am disappointed.

I had a great experience buying my Subaru Crosstrek here. Johnny was fantastic. He helped me choose the best model and color. I am so happy with my new car!

Might be the best car I have ever owned. Don’t be deceived by the published range … the regenerative breaking as miles to your range. Unlike older EV’s there is not A decrease in the range when using heat or AC. Styling is excellent… power is incredible.

The team at Carmax Gaithersburg was amazing! So appreciate their patience, attentiveness, and professionalism! Great job!

Bought this as one of the first gv70 an out. The car is probably one of the nicest cars I’ve owned, I’m 76 so I’ve had a few. Great styling inside and out. Service has been a struggle at some dealers. I have 18,000 miles on the car and so far no complaints

Safford Service Department provides professional and courteous services, ensuring that customers are treated with great care. Abdon, Alex, and Todd are excellent.

This is a beautiful vehicle inside and out, Great styling and comfort. Performance is great . Mileage is disappointing. User interface for settings is confusing and you have to go very deep into drop down menus to set basic functions. Cargo area is small for an SUV of this size. I ordered mine with a trailer hitch but the factory trailer hitch looks like it was added on at U-Haul. It is not integrated into the design at all and certainly looks like an afterthought. VERY disappointing Regardless, I think it is one of the best looking SUVs on the market

Bought a new car. The car salesperson was awesome. First, I called to check the availability. It was in stock; 1 hour later, it was sold and he called me to let me know. Thats okay because that car was heavily discounted. I contacted him again for a car with higher trim. Over the course of one week, he worked with his manager to get me the best deal. I bought the car the following weekend. The car salesperson showed great patience, treated my family with respect and kindness. The dealership paperwork process was straightforward. No headaches. I finished in 1 hour.

I have had this vehicle less than a week, 250 miles driven. The navigation settings have been difficult and the screen setup still needs work. The custom seat setting feature was amazing. The seats are very comfortable. It is a nice driving vehicle.

Karen Escalante made all the difference when it came to buying a new car at Koons Ford Falls Church. Her outgoing nature, knowledge, and dedication to explaining the entire process from start to finish truly set a new standard for me when deciding on buying a new car. It's wonderful when a dealership, like Koons Ford Falls Church, creates an atmosphere where you feel right at home and prioritizes excellent customer service. Knowing that the finance team was also transparent and focused on getting me the best deal possible seals the positive experience. Again, If you are looking for great customer service, check them out and don't forget to ask for Karen Escalante and tell them I sent you :)

The service was great and fast. There was not extra add-ons that some dealership try to get you to buy.

BJ was the best! Stayed in touch, very helpful. Would ask for him next time.

Elvis the service manager who took care of my car was willing to work with me and make the repairs affordable and timely. Always a good place to bring the car for service.

Good value,Safety, amazing technology. Luxury for slightly more then std midsize suvs GV70’s Technology is work in progress and I suspect more improvement will happen in the future … Plus more safety features will be added

Everyone in the dealership was very friendly, responsive and attentive to our needs, they were very patient

It is an incredible electric vehicle. It has plenty of great features and one of the best looking interiors of any vehicle on the market. It is much more luxurious than most EVs and the only drawback is that the range is only 236 miles but you can recharge it in 18 mins on a super charger.

Pohanka does a good job servicing vehicles and will not force you to get something done. The service department takes care of your car till the end. My last visit I had a big white ding scratch on my passenger door from some careless person at the dealership but for the many times I've been there I have not had an issue.