Used Genesis cars for sale near Warm Springs, CA

Good overall experience. As always, the dealership tried to slip in extra fees. This does not make this dealership any worse than others, but I won't give 5 stars when this happens. In our case, the sticker price was not what we saw when we sat down to negotiate. There was a $1,300 charge added for a security feature the dealership had installed. I had that removed: sticker price on a used car should be everything that the car is. I did not choose a $1300 option. The dealership worked with us and was friendly, except for the finance guy. It was late at night and he got a little snippy.

Luxurious car but the tech interface is a disaster (especially voice recognition, but also latency and general UI), and I bought the car only for the tech so I am disappointed.

I had a pleasure of dealing with Edgar Sr and Edgar Jr. The dealer was the only one who wanted to work with me on the popular cr-v hybrid sport touring. The price was superior and service was impeccable. I would recommend this dealership if you are looking for a Honda!

I have had this vehicle less than a week, 250 miles driven. The navigation settings have been difficult and the screen setup still needs work. The custom seat setting feature was amazing. The seats are very comfortable. It is a nice driving vehicle.

I have had Gabriel Paramo as a Service Consultant twice now. Both times he has offered Excellent service. He has done everything he could to expedite the service of my vehicle and minimize my wait. The previous time I was in he prioritized finding the cause of our warning lights going off, knowing that we had a family weekend planned and we needed the car as soon as possible. He did a great job getting it fixed in time for our weekend! Thank you Gabriel!

Owned the GV80 for 6 months, the smaller engine is plenty. The ride is better than my 2018 Lexus rx350L. Only draw back navigation good be better.

Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!

Good value,Safety, amazing technology. Luxury for slightly more then std midsize suvs GV70’s Technology is work in progress and I suspect more improvement will happen in the future … Plus more safety features will be added

The response time was really fast, I had received an email back within an hour. I was actually surprised how quick they had contacted me about my inquiry and I would recommend them to a friend

A confirmed luxury small SUV with fit and finish of a German vehicle. Ergonomics as the driver is spot on. The menu can be just a bit confusing but you acclimate quickly. Steering and nimbleness is very good for an SUV. The 2.5 T was not my first choice but it is actually responsive and perky. If I could only get used to the squeal of a 4 cylinder. Interior is luxurious but advanced package is a must. Opt for the 6 cylinder if you can but it is not a game changer.

My husband and I unexpectedly bought our new VW Atlas the day we went for an oil change on our Mazda CX9. Steve was very friendly, helpful and without pressuring us. Armando was also very helpful, leaving us with a sense of great customer service.

This car is very comfortable. The interior is beautiful. It has good pick up speed when entering on the highway. We've had other luxury cars but this one is by far more comfortable. There's a lot of technology with this car and it takes a lot of time to go over it. This is definitely a vehicle we would get again.

Roy went above and beyond in making sure I am happy with my deal. He called me days later to follow up. That is the kind of after-sales service you would like. The dealership is also clean and very accessible. I would highly recommend this dealership to all my friends and family.

Bought my GV70 with 2000 miles on it and it was no different than a new one. I love it very much for my first high end SUV. I'm still learning all the stuff inside but it makes it more exciting to learn. It is just as quick as the 3.5 and the power is great for me with the 2.5 turbo engine with 300HP is enough for me. Very cool looking too. I'm going to say that the Milford Genesis dealership has been great 👍 Evan is always polite and very professional and he always has a smile when he greets me.

I bought a G80 3.3T 2018 I love the car, it’s spacious, comfortable, love the get up and go, love the power and speed. I checked the reviews and they were for the most part very good and I decided to jump. The car has given me a couple of problems, driver side door wouldn’t open and driver side turbo leaking oil. Second guessing my purchase

Very professional and a breeze to deal with...every employee was excellent...very Happy with the whole process

Honestly the best experience you'll have buying a car. My salesman Antoine Fiveash (Tony) was awesome. Non stressful environment and friendly faces. Tony talked to me like a real person and not just another sale. I walked out happy with my new car I got for a killer deal!! I'll be back for my next car

Excellent overall experience. Sales representative was not the most knowledgeable, but was very attentive. The facility was clean and sales did not apply pressure. Representative made several follow-up calls which were appropriate and helpful to my search.

I bought my 2023 G80 a couple of weeks ago, and I absolutely love it. I get great gas mileage in eco mode, great power in sport mode. It's smooth as silk and the seats are very comfortable. I love the technology in the car.

Megan helped me and was fantastic. She explained everything and made the buying process a great experience. They were fast and didn't try to oversell me on warranties or options.

Thanks to Alec Stephenson and the service department team for helping me with my vehicle! I had a flat and needed 4 new tires for my 2019 Honda Accord Hybrid. After contacting 3 other Honda Dealers with no success Alec responded that Lake Elsinore Honda had the tires but included the alignment and balancing in the final price -all before closing. He even provided a military discount! My vehicle is running smoothly now thanks to him and his team's efforts. I appreciate his professionalism and attention to detail when 3 other dealers could not. He gave me options that nobody else offered so I could make an informed decision. Every dealership should have staff that listens to their customers like Alec.

I owned a 2022 G80 Sport Prestige for 7 months. It was an impeccably built and beautiful car. I loved the rear wheel steering, soft close doors, comfortable seats and exquisite interior that you can't get anywhere at this price. After waiting at the local dealership for 5 months for parts and service, it was destroyed by a hail storm. The dark side of owning a Genesis is the atrocious dealer service! Beware.

A big thank you to the guys at J Star. From Jace helping us on the sales side to Chris in Finance. I would recommend J Star to anyone! Thank you.

Coming out of a 2003 vehicle (Jaguar X-type) & getting behind the wheel of a 2023 model was a startling transition. Even though my CPO G70 is a base model (2.0T/AWD) it’s like piloting a space craft! I love this car! And with all of the safety & convenience features, it feels like it cares for me as well. The performance, ride & handling are exemplary. In the spirit of complete transparency, here are a few nits. - The gas mileage isn’t class leading & requiring premium gas adds to the cost of operation. Solution? Tame your right foot! Acceleration is quite lively. - The rear seats are tight for large people & the trunk space is merely adequate (a pass-through rear center seat is quite helpful). But keep in mind, this the smallest model in the lineup. If you need more space, there’s the G80. - Finally, I’m still sorting out some of the infotainment features (which didn’t exist in 2003!). Let me finish by praising the service departments. Without question the best experience I’ve had, up there with M-B & exceeding Jaguar.

I just bought my G70 after looking at many different makes and models. I bought mine at the Monmouth Junction Genesis dealer. Fred Corea was extremely helpful and helped me to decide to drive home with one that day. My car drives great and really opens up on the highway when I have it in Sports mode. The interior is the second thing that sold me on the car. Lots of attention to detail and plenty of toys/tech to enjoy. It takes a while to get used to all of the tech, but I'm getting there. The car gets lots of looks and many people have no idea what it is even after I tell them. Go have a test drive.

sale associates very helpful during whole process. very pleased with purchase and customer service. Second auto bought from carmax.

I couldn’t be happier with the deal I got. I paid under KBB for a the car I was looking for with very low miles. Everything went smooth. I was there for less than an hour.

This car is dependable, stylish, and has a lot of upgraded features for the money. It also has a lot of interior room for front as well as rear seating. It also runs on regular unleaded fuel, which saves money. The standard brakes and suspension are okay, but could be better. The quality of the factory paint could be better as well. I would prefer if it came with a wood steering wheel instead of the standard leather, which tends to wear out quickly. Overall it is a great car.

Very good customer service. Very nice and worked to help us buy a car

Everyone was very helpful. Jimmy and Allison were very good, called me back on timely fashion! Thanks to the whole crew . Ps . For a cross country transportation could not ask for much more. Thanks joe p

Dec. 13, 2018. Let's start at the beginning. I am a senior Citizen in Loma Linda by Redlands. About a month ago I went to a local Honda dealer ( no name here.) On the quotation the salesman added a $2,500 Maintenance agreement and $900.00 gap insurance without telling me about it, I walked out. On Dec. 12, 2018 I walked into the Hertz sales at 7750 Indiana Ave. In Riverside, Ca. I spoke to Mr. Chris Knighton and asked him if he had a Chevy Impala. He directed me to one on the lot which was a Gorgeous Metallic dark blue, exactly what my wife and I wanted. It was loaded with every electronic device know to mankind. The dash lit up like a Boeing 787 Dream liner. The price was five to seven thousand dollars less than any other dealers in the area. He did not load up the contract with extras. He EXPLAINED AND ASKED ME if I wanted any extra warranty and gap insurance. After I spent time looking at the Math. I agreed and added the extras. My credit score was 761 so they beat my military credit union's interest rate. Amazing. Mr. Rizwan Azam the financial man gave me an awesome deal and my wife and I are very pleased with our purchase. He was kind and gracious with me and answered any question I had in a professional manner. Honesty is expected. These men along with the man in the back room who drew up the contract were helpful, professional, friendly and took every opportunity to set me up with the car of are dreams. The Impala is the car that my wife and I wanted. Not a sports car as so many young people want, that jostle and bounce around and make every pebble on the road feel like a big rock. We wanted the smooth ride and we got it. I believe from my many years of teaching and simply living life that those complainers want everybody to baby them and provide snacks and a big fancy waiting room like a big car dealership. Remember folks, those big million dollar dealership buildings are paid for my you the buying public who will pay one hundred fifty dollars for an oil change and buy super retail. Hertz is selling you a car at a slim margin. Give them a break. They are a great outfit. Mr. Knighton and Mr. Azam and the contract's man in the rear made me feel like a family member. Mr. Knighton's personality was such that I truly call him my friend. These people were honest beyond reproach. I would highly recommend anybody to buy a car from them. Of course one has to check out ANY car before buying. They certainly did a great job on their inspection. Remember, people abuse rental cars. I bought an excellent 5 year, 60,000 mile bumper to bumper warrant. God bless them. This is the kind of people and company that make America great. Respectfully, Jim Cook Loma Linda, CA.