Used 2025 GMC Acadia for sale near Downey, CA

Had to get some warranty repairs done. Jeff took care of all the processing and we were informed about the progress from start to finish. Professional, courteous customer service.

I saw this car driving by the dealership and automatically was drawn to it because of its color. GMC calls it brown but one print out called it crystal metallic purple. It changes colors depending on the weather. I love the handling, the dash and all the bells and whistles! My grandchildren love how much room that it has!

Great service friendly and helpful had my Yukon worked on warranty service Ceasar Rivas was helpful and took the time to call me on every step.

Victoria Gia and her sales manager did an excellent job of helping us without being too pushy. They stayed late after the dealership was closed to help us.

A lot of the negative reviews on this place are a bit silly. In my experience from this past weekend, if you listen to the salesperson who you are assigned, bring all the documents requested, make appointments, and come fully prepared, you will have an excellent experience just as I did. I placed a 7-day hold on the exact car I wanted, and made an appointment to come test drive it and apply for financing a few days later. I spoke with my salesperson, Jerry Neyland, a few times on the phone before coming in, and he always had the answers I needed. He advised me on what documentation to bring with me, and when I arrived for my test drive appointment Jerry has the car ready for me. We took a quick test drive, I fell in love with the car, and we started the financing application. Since I brought everything we'd need, it was a BREEZE! In total, I was maybe at CarMax for 2 hours maximum. I had been stressing over it all week, only to find out it was all so, so simple. Jerry's customer service is second to none--he was friendly, quick, and understanding. He kept me informed every step of the way, and not once did I feel he was putting pressure on me or trying to "sell" me on anything. CarMax Buena Park gets 5 out of 5 stars for me, and Jerry Neyland gets 6 out of 5 stars! Overall an excellent experience in every regard.

Good service would come back again . This is the second car we got from this location.carlos and Salvador are good people and would deal with them again.

I want to start off with the compassion this place has for the customers. I never once felt pressured for anything when being here and talking with the sales reps. I had the pleasure of doing business with Rami. He took things at my pace, was very understanding and I felt tried his hardest to get me into the car I so desperately wanted. He kept me updated on the car and walked me through each step making sure I was comfortable and answering my questions to reassure me of what was going on. Then came the gorgeous Vanessa who emailed me during the week to make sure my dream car was still available. When I went into the dealership she introduced herself and sat to talk to me even though I was working with Rami. She was very nice and also made my experience that much better. She honestly cared and I could tell by how passionately she spoke to me and could see it in her eyes. Last came Argenis who tried his hardest to get me the best deal I could handle. He was very professional and walked me through everything. He made the experience very comfortable and I am very pleased with my whole experience here. I would recommend 10/10. My best experience by far with any auto group.

The experience was great. Worked the numbers over the phone and nothing changed when I arrived onsite. They value creating long term customers.

Es exelete lugar para comprar carros buen servicio y buenos precios sin duda el mejor lo recomiemdo siempre a todos deberian de ingresar es buen lugar

The prices attracted me. The customer service and experience/ level of knowledge was not great. There was an inconsistency of dealership policy. It would be nice to get a car for the price you expect. I felt forced to purchase items I did not want

Jerry from the start helped me every step of the way, did everything he could. Very friendly, whole staff made us feel welcomed. I am still thankful they were able to make it all happen. Definitely recommend going to WCA!!

We had an outstanding experience purchasing our new car from Santa Monica Buick GMC. From start to finish, the entire process was smooth and professional. The team was incredibly knowledgeable and made us feel confident in our decision. We want to give a special shout-out to Victoria, who went above and beyond to make sure everything was perfect. Her expertise and attention to detail were truly impressive. She answered all our questions with patience and clarity, ensuring we fully understood every aspect of the vehicle and the purchase process. What?s even more impressive is that Victoria continues to provide exceptional support even a week after the purchase. A week later, she?s still available and responsive, patiently addressing any questions we have with the same level of professionalism and care. The warm and welcoming atmosphere at Santa Monica Buick GMC made all the difference. It?s clear that customer satisfaction is a top priority here. We?re thrilled with our new car and highly recommend Santa Monica Buick GMC to anyone looking for a top-notch buying experience. Thank you again to Victoria and the entire team for making this such a positive experience!

Amazing experience buying my Hummer EV! The whole staff was welcoming, down to earth, and went above and beyond to make sure everything came together. My salesman and finance manager were both outstanding. Couldn?t be happier?thank you!